Customer success manager en jobs in Madrid - Page 2Crear alertas

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Este rol es estratégico dentro de la organización y requiere experiencia, criterio y solvencia frente a cliente. Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de

Customer Success, Account Management o roles similares en entornos digitales o tecnológicos. Autonomía real y capacidad de incidencia directa en el revenue recurrente. Traducir las necesidades del cliente en requerimientos claros y sostenibles.

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Este rol es estratégico dentro de la organización y requiere experiencia, criterio y solvencia frente a cliente. Perfil senior en Customer Success o Account Management B2B.

Iniciamos una nueva etapa centrada en crecimiento del revenue recurrente, mejora continua del servicio y desarrollo de cuentas , y buscamos un/a Customer Success Manager con carácter, criterio y visión comercial. Te motiva liderar cuentas clave, impulsar crecimiento y consolidar relaciones a la

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de la plataforma, actuando como interlocutor principal y detectando oportunidades de evolución y crecimiento a lo la

Customer Success Manager — Ebolution. Iniciamos una nueva etapa centrada en. Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida.

Buscamos incorporar un/a Customer Success Manager Senior para gestionar de forma proactiva nuestra cartera de clientes en productivo, asegurando una relación cercana, continua y de alto valor, y contribuyendo al crecimiento del negocio desde la base instalada. Experiencia en software B2B, idealm

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. El perfil que buscamos Perfil senior en Customer Success o Account Management B2B. Tu misión Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de la plataforma, actua

Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a client and help them finalize any outstanding items Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practices Increasing the adoptio

Asegurar una experiencia de cliente excelente y sostenida a lo largo del tiempo, maximizando el valor de cada relación comercial y reforzando la fidelización, mediante la coordinación, liderazgo y evolución del equipo de atención y soporte comercial (back office), alineado con los objetivos est

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Minimum of 3 years of experience as a Senior Customer Success Manager, with a proven track record of working with large accounts. Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction. Act as a liaison between customers and pro

Main Responsibilities Set up, lead and develop a multilingual customer service team supporting European customers Define and implement customer service processes, workflows and quality standards Monitor and optimize performance through KPIs such as customer satisfaction, response times and service q

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Perfil senior en Customer Success o Account Management B2B. Este rol es estratégico dentro de la organización y requiere experiencia, criterio y solvencia frente a cliente.

As a Customer Success Manager at Smartly, you will take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. Possess 4+ years of relevant experience in a Customer Success or similar customer‑facing

Buscamos incorporar un/a Customer Success Manager Senior para gestionar de forma proactiva nuestra cartera de clientes en productivo, asegurando una relación cercana, continua y de alto valor, y contribuyendo al crecimiento del negocio desde la base instalada. Experiencia en software B2B, idealment

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive co

You will combine the value-driven focus of a Customer Success Manager with the revenue-driven responsibilities of an Account Manager—ensuring adoption, retention, and growth across your accounts;. Proven experience in Customer Success and Account Management areas within a fast-paced B2B SaaS envir

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gende

Enterprise Customer Success Manager (French speaker). Customer Success Manager (French & English Speaking). Enterprise Customer Success Manager (French speaker).

Prior experience with CyberArk Software solutions is preferred or relevant experience with enterprise applications security management systems management identity management and / or policy management solutions preferred especially in the IAM and SIEM space. As an Enterprise Customer Success Manager

As a Customer Success Manager, you will partner across the Netskope organization to advocate for your customer – working with Sales teams, Product Management, Support and Engineering to ensure we are providing a joined‑up experience across all aspects of the customer relationship. Monitor key pe

In this role, you’ll help own a portfolio of customers to drive adoption and deliver measurable outcomes and be part of the Customer Success Management team as we scale our proactive relationship management and data‑driven interventions. Hiring Manager Interview: A deeper dive into your Customer

Are you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise, and a customer-focused mindset –

Impulsarás elcross-selling de productos o servicios complementarios de CTAIMA, comprendiendo las necesidades del cliente y ofreciendo soluciones que amplíen su uso de la plataforma y generen nuevas oportunidades de negocio, apoyando la expansión general de la empresa. Experiencia requerida: Exper

Own the customer journey from onboarding to renewal, ensuring fast time-to-value and continuous alignment with business goals in collaboration with onboarding specialists, renewals managers, technical roles, and sales. Join Darktrace as a Customer Success Manager (CSM) for the Enterprise segment on

Drive Customer Success Outcomes: engage with clients to provide the account management team with ammunition to increase renewal rates and reduce churn. The team is responsible for a successful customer journey and touchpoints that create long-term client engagement, driving adoption, retention, user

French language B2/C1 and good written & spoken English. Develop a comprehensive understanding of Planet's current and upcoming features to identify and implement new business opportunities. Customer Success Manager (PMS).

You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also

Présentation du cas pratique et entretien avec un membre de l'équipe opérationnelle. Une capacité d'adaptation rapide à un environnement innovant et réglementé. Sous la responsabilité d'un Directeur de Projet et au sein de nos bureaux madrilènes, vous assurerez le lien opérationnel entre l

You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also

A leading technology company in Madrid is seeking a results-driven Customer Success Manager. Ideal candidates will have experience in Customer Success, particularly in Payments or Fintech, and strong communication skills. This role involves building relationships with SME customers, maximizing custo

Iniciamos una nueva etapa centrada en crecimiento del revenue recurrente, mejora continua del servicio y desarrollo de cuentas, y buscamos un/a Customer Success Manager con carácter, criterio y visión comercial. Te motiva liderar cuentas clave, impulsar crecimiento y consolidar relaciones a largo

Develop a comprehensive understanding of Planet's current and upcoming features to identify and implement new business opportunities. French language B2/C1 and good written & spoken English. Customer Success Manager (PMS).

A leading cybersecurity firm is seeking an Enterprise Customer Success Manager in Madrid. This role focuses on building and maintaining strong relationships with customers, ensuring successful product implementation, and conducting business reviews. Knowledge of cloud technologies and enterprise sec

Ideal candidates will have over 5 years of experience in customer success and be fluent in English and either French or German. A leading cloud security firm is seeking a Customer Success Manager in Madrid. This role offers a dynamic work environment with opportunities for growth.

Guiding customers through the deployment of awareness campaigns, ensuring they are optimized for high engagement and behavioral change. Proactively partnering with customers to define clear success criteria and building tailored engagement plans to reach their security awareness goals. As a Customer

Ideal candidates will have over 5 years of experience in customer success and be fluent in English and either French or German. A leading cloud security firm is seeking a Customer Success Manager in Madrid. This role offers a dynamic work environment with opportunities for growth.

Customer Success Manager (m/w/d) bei Management Events Management Events, ein dynamisch wachsendes B2B-Unternehmen, sucht einen engagierten Customer Success Manager, um unser Wachstum weiter voranzutreiben. Wir bringen Entscheidungsträger und Lösungsanbieter weltweit durch exklusive, hochwertige E

Engage with the internal teams to increase the performance of accounts based on inventory addition, engineering solutions, and adherence to operational safeguards Support the Customer Account Manager by joining client check-ins and performance reviews, providing accurate operational updates and data

Guiding customers through the deployment of awareness campaigns, ensuring they are optimized for high engagement and behavioral change. Proactively partnering with customers to define clear success criteria and building tailored engagement plans to reach their security awareness goals. By focusing o

A leading digital learning company in Madrid is seeking a Customer Success Manager to enhance engagement and retention for SMB clients. This role requires a proactive individual with at least one year of B2B SaaS experience, native-level German and fluent English. Join a team committed to shaping th

A leading communications platform provider is searching for a Senior Customer Success Account Manager to drive customer retention, renewals, and account growth. The ideal candidate will be passionate about technology and capable of implementing data-driven strategies to maximize customer success acr

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive co

Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.