Customer success manager en jobs in Madrid - Page 5Crear alertas

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Perfil senior en Customer Success o Account Management B2B. Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de la plataforma, actuando como interlocutor principal y

Customer Success, Account Management o roles similares en entornos digitales o tecnológicos. Autonomía real y capacidad de incidencia directa en el revenue recurrente. Traducir las necesidades del cliente en requerimientos claros y sostenibles.

Buscamos incorporar un/a Customer Success Manager Senior para gestionar de forma proactiva nuestra cartera de clientes en productivo, asegurando una relación cercana, continua y de alto valor, y contribuyendo al crecimiento del negocio desde la base instalada. Experiencia en software B2B, idealm

Iniciamos una nueva etapa centrada en crecimiento del revenue recurrente, mejora continua del servicio y desarrollo de cuentas , y buscamos un/a Customer Success Manager con carácter, criterio y visión comercial. Te motiva liderar cuentas clave, impulsar crecimiento y consolidar relaciones a la

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Perfil senior en Customer Success o Account Management B2B. Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de la plataforma, actuando como interlocutor principal y

Asegurar una experiencia de cliente excelente y sostenida a lo largo del tiempo, maximizando el valor de cada relación comercial y reforzando la fidelización, mediante la coordinación, liderazgo y evolución del equipo de atención y soporte comercial (back office), alineado con los objetivos est

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. Este rol es estratégico dentro de la organización y requiere experiencia, criterio y solvencia frente a cliente. Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de

Customer Success Manager — Ebolution. Iniciamos una nueva etapa centrada en. Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida.

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Iniciamos una nueva etapa centrada en crecimiento del revenue recurrente, mejora continua del servicio y desarrollo de cuentas, y buscamos un/a Customer Success Manager con carácter, criterio y visión comercial. Te motiva liderar cuentas clave, impulsar crecimiento y consolidar relaciones a largo

Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Minimum of 3 years of experience as a Senior Customer Success Manager, with a proven track record of working with large accounts. Analyze data

Main Responsibilities Set up, lead and develop a multilingual customer service team supporting European customers Define and implement customer service processes, workflows and quality standards Monitor and optimize performance through KPIs such as customer satisfaction, response times and service q

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Buscamos incorporar un/a Customer Success Manager Senior para gestionar de forma proactiva nuestra cartera de clientes en productivo, asegurando una relación cercana, continua y de alto valor, y contribuyendo al crecimiento del negocio desde la base instalada. Experiencia en software B2B, idealment

Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a client and help them finalize any outstanding items Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practices Increasing the adoptio

Engage with the internal teams to increase the performance of accounts based on inventory addition, engineering solutions, and adherence to operational safeguards Support the Customer Account Manager by joining client check-ins and performance reviews, providing accurate operational updates and data

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gende

The team is responsible for a successful customer journey and touchpoints that create long-term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. Drive Customer Success Outcomes: engage with clients to provide the account man

Experiencia previa en áreas de Customer Experience / Customer Success o funciones equivalentes. Liderar proyectos de Customer Success, aportando valor en cada interacción: desde el onboarding hasta renovaciones, retención, cross-sell, etc. Estamos en la búsqueda de un Project Manager Senior (Cus

In this role, you'll help own a portfolio of customers to drive adoption and deliver measurable outcomes and be part of the Customer Success Management team as we scale our proactive relationship management and data-driven interventions. We're looking for a Customer Success Manager to join our Custo

By partnering with Sales and Product, you’ll help customers digitise their construction processes, identify improvements and build strong relationships that make PlanRadar essential to their project success. We’re hiring a Customer Success Manager in Spain and we’re open to candidates who want

Confidence in engaging with decision-makers & presenting to C-suite executives. Are you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to co

To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to incr

Ideal candidates should have over 3 years of experience in customer success with large accounts, be fluent in English, and have proficiency in CRM tools. A tech company supporting creators is seeking a Senior Customer Success Manager in Spain. This role requires developing strong relationships with

You will combine the value-driven focus of a Customer Success Manager with the revenue-driven responsibilities of an Account Manager—ensuring adoption, retention, and growth across your accounts;. Proven experience in Customer Success and Account Management areas within a fast-paced B2B SaaS envir

We’re hiring a Customer Success Manager in Spain and we’re open to candidates who want to transition from technical or operational roles into a client‑facing, strategic position. By partnering with Sales and Product, you’ll help customers digitise their construction processes, identify impro

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gende

A leading technology company in Madrid is seeking a results-driven Customer Success Manager. Ideal candidates will have experience in Customer Success, particularly in Payments or Fintech, and strong communication skills. This role involves building relationships with SME customers, maximizing custo

A leading construction technology company is seeking an experienced Customer Success Manager in Spain. In this role, you will work closely with customers to understand their needs and ensure they effectively use the platform to achieve desired outcomes. The ideal candidate has a background in constr

Customer Success Manager (m/w/d) bei Management Events Management Events, ein dynamisch wachsendes B2B-Unternehmen, sucht einen engagierten Customer Success Manager, um unser Wachstum weiter voranzutreiben. Wir bringen Entscheidungsträger und Lösungsanbieter weltweit durch exklusive, hochwertige E

Enterprise Customer Success Manager (French speaker). Enterprise Customer Success Manager (French speaker). All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and custom

A leading digital learning company in Madrid is seeking a Customer Success Manager to enhance engagement and retention for SMB clients. This role requires a proactive individual with at least one year of B2B SaaS experience, native-level German and fluent English. Join a team committed to shaping th

Experiencia requerida: Experiencia previa en Customer Success, Atención al Cliente, Ventas o Gestión de Cuentas. Impulsarás elcross-selling de productos o servicios complementarios de CTAIMA, comprendiendo las necesidades del cliente y ofreciendo soluciones que amplíen su uso de la plataforma y

Experiencia en software B2B, idealmente en operaciones, mantenimiento o servicios técnicos. El perfil que buscamos Perfil senior en Customer Success o Account Management B2B. Tu misión Acompañar a los clientes en el uso de Protecnus, ayudándoles a obtener el máximo valor de la plataforma, actua

As a Customer Success Manager at Smartly, you will take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. Possess 4+ years of relevant experience in a Customer Success or similar customer‑facing

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gende

A leading digital learning company in Madrid is seeking a Customer Success Manager to enhance engagement and retention for SMB clients. This role requires a proactive individual with at least one year of B2B SaaS experience, native-level German and fluent English. Join a team committed to shaping th

Own the customer journey from onboarding to renewal, ensuring fast time-to-value and continuous alignment with business goals in collaboration with onboarding specialists /renewals managers/Technical roles/Sales* Build and maintain strong relationships with key stakeholders across accounts* Drive pr

Empresa internacional disruptiva está creciendo! Estamos buscando un Project Manager con el fin de ser el responsable de gestionar los proyectos del departamento de Customer Success, identificando objetivos, elaborando planes de trabajo y realizando seguimiento. Experiencia previa en áreas de Cust

This role focuses on building and maintaining strong relationships with customers, ensuring successful product implementation, and conducting business reviews. A leading cybersecurity firm is seeking an Enterprise Customer Success Manager in Madrid. Knowledge of cloud technologies and enterprise sec

A leading technology company in Madrid is seeking a results-driven Customer Success Manager. Ideal candidates will have experience in Customer Success, particularly in Payments or Fintech, and strong communication skills. This role involves building relationships with SME customers, maximizing custo

A leading cybersecurity firm is seeking an Enterprise Customer Success Manager in Madrid. This role focuses on building and maintaining strong relationships with customers, ensuring successful product implementation, and conducting business reviews. Knowledge of cloud technologies and enterprise sec

French language B2/C1 and good written & spoken English. Develop a comprehensive understanding of Planet's current and upcoming features to identify and implement new business opportunities. Experience with hotel software (PMS, Revenue Management, etc.

Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. Our end-to-end technology, unmatched access to media platforms and exceptional customer servi

A leading communications platform provider is searching for a Senior Customer Success Account Manager to drive customer retention, renewals, and account growth. The ideal candidate will be passionate about technology and capable of implementing data-driven strategies to maximize customer success acr

Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Minimum of 3 years of experience as a Senior Customer Success Manager, with a proven track record of working with large accounts. Analyze data