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At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way! It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society. T-Systems is a team of around 28,000 people employed around the world, making us one of the world's leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. Job Description The aviation industry is becoming increasingly complex. Airports, airlines, and handling agents face challenges from rapidly growing competition, limited resources, and rising standards from governmental bodies and organizations such as IATA. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. T-Systems is dedicated to delivering optimal solutions for every aspect of the aviation handling value chain. The ACRO system by T-Systems supports both current and future advancements in aviation handling and airport management systems. ACRO represents a pioneering solution for airports, airlines, and ground handlers. To capitalize on business opportunities in aviation activities, comprehensive knowledge of all handling process parameters is essential. Consequently, this integrated suite is the premier tool of choice. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. ACRO is an innovative Airport Management solution to optimize airport operations, integrating flight scheduling, resource allocation, and passenger information systems. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaboration & Process Teamwork Collaborate actively with backend developers , architects , and QA . Align implementation with architectural decisions defined by the Architecture team. Participate in code reviews - both giving and receiving feedback constructively. Communication Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Qualifications Technical Expertise Framework & Stack Solid experience with Angular , TypeScript , and RxJS . Understanding or willingness to learn module federation , monorepo architecture , and lazy loading . Familiarity with Nx or similar monorepo tooling. Architecture & Code Quality Ability to work within a modular architecture • each module should be independently maintainable and loosely coupled. Write clean, testable, and maintainable code , following SOLID principles, MV* patterns . Reuse existing shared libraries instead of duplicating logic. UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Support responsive design and multi-language handling. Additional Information What do we offer you? International, positive, dynamic and motivated work environment. Hybrid work model (teleworking/on-site). Flexible schedule. Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... Life and accident insurance. More than 26 working days of vacation per year. Social fund. Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...) 100% of salary in case of sick leave. And many more advantages of being part of T-Systems! If you are looking for a new challenge, do not hesitate to send us your CV. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way! It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society. T-Systems is a team of around 28,000 people employed around the world, making us one of the world's leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. Job Description The aviation industry is becoming increasingly complex. Airports, airlines, and handling agents face challenges from rapidly growing competition, limited resources, and rising standards from governmental bodies and organizations such as IATA. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. T-Systems is dedicated to delivering optimal solutions for every aspect of the aviation handling value chain. The ACRO system by T-Systems supports both current and future advancements in aviation handling and airport management systems. ACRO represents a pioneering solution for airports, airlines, and ground handlers. To capitalize on business opportunities in aviation activities, comprehensive knowledge of all handling process parameters is essential. Consequently, this integrated suite is the premier tool of choice. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. ACRO is an innovative Airport Management solution to optimize airport operations, integrating flight scheduling, resource allocation, and passenger information systems. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaboration & Process Teamwork Collaborate actively with backend developers , architects , and QA . Align implementation with architectural decisions defined by the Architecture team. Participate in code reviews - both giving and receiving feedback constructively. Communication Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Qualifications Technical Expertise Framework & Stack Solid experience with Angular , TypeScript , and RxJS . Understanding or willingness to learn module federation , monorepo architecture , and lazy loading . Familiarity with Nx or similar monorepo tooling. Architecture & Code Quality Ability to work within a modular architecture • each module should be independently maintainable and loosely coupled. Write clean, testable, and maintainable code , following SOLID principles, MV* patterns . Reuse existing shared libraries instead of duplicating logic. UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Support responsive design and multi-language handling. Additional Information What do we offer you? International, positive, dynamic and motivated work environment. Hybrid work model (teleworking/on-site). Flexible schedule. Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... Life and accident insurance. More than 26 working days of vacation per year. Social fund. Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...) 100% of salary in case of sick leave. And many more advantages of being part of T-Systems! If you are looking for a new challenge, do not hesitate to send us your CV. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way!It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society.T-Systems is a team of around 28,000 people employed around the world, making us one of the world's leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole.Job DescriptionThe aviation industry is becoming increasingly complex. Airports, airlines, and handling agents face challenges from rapidly growing competition, limited resources, and rising standards from governmental bodies and organizations such as IATA. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry.T-Systems is dedicated to delivering optimal solutions for every aspect of the aviation handling value chain. The ACRO system by T-Systems supports both current and future advancements in aviation handling and airport management systems. ACRO represents a pioneering solution for airports, airlines, and ground handlers. To capitalize on business opportunities in aviation activities, comprehensive knowledge of all handling process parameters is essential. Consequently, this integrated suite is the premier tool of choice. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis.ACRO is an innovative Airport Management solution to optimize airport operations, integrating flight scheduling, resource allocation, and passenger information systems. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure.Collaboration & ProcessTeamworkCollaborate actively with backend developers, architects, and QA.Align implementation with architectural decisions defined by the Architecture team.Participate in code reviews - both giving and receiving feedback constructively.CommunicationCommunicate blockers or ambiguities early (especially around API contracts or UX edge cases).Provide technical input during refinement and sprint planning.QualificationsTechnical ExpertiseFramework & StackSolid experience with Angular, TypeScript, and RxJS.Understanding or willingness to learn module federation, monorepo architecture, and lazy loading.Familiarity with Nx or similar monorepo tooling.Architecture & Code QualityAbility to work within a modular architecture - each module should be independently maintainable and loosely coupled.Write clean, testable, and maintainable code, following SOLID principles, MV* patterns.Reuse existing shared libraries instead of duplicating logic.UI/UX ImplementationImplement accessible UIs from Figma or design specs using PrimeNG and custom components.Support responsive design and multi-language handling.Additional InformationWhat do we offer you?International, positive, dynamic and motivated work environment.Hybrid work model (teleworking/on-site).Flexible schedule.Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes...Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance...Life and accident insurance.More than 26 working days of vacation per year.Social fund.Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...)100% of salary in case of sick leave.And many more advantages of being part of T-Systems!If you are looking for a new challenge, do not hesitate to send us your CV. Join our team!T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way! It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society. T-Systems is a team of around 28,000 people employed around the world, making us one of the world's leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. Job Description We seek an experienced professional to design and enhance our Kubernetes-native automation OCAS (Operator-based Cloud Automation Solution) for the Telekom Cloud environment. OCAS delivers fully declarative lifecycle management (deploy, configure, update, teardown) for containerized applications/CNFs using CRDs, controllers, and GitOps with FluxCD. Integrations include Vault/ESO, Kafka, Logging Operator, Telegraf, GitLab/Artifactory. Scope of Work In general the scope of work is the creation of solution and functional concepts based on the proposed solutions and project orders as of: Basic functionalities, required models, interface design, migration concept, evasion and relapse scenarios and in more detail: • Design, implement and test Production-grade Kubernetes operators (Go, controllerruntime/Kubebuilder or Operator SDK) with tested CRDs: o CNF LCM Operator, Service LCM Operator, Infrastructure Provisioning Operator o Test-Automation-Framework handler, Helm CNF Operator/Wrapper, • Define reconciliation logic, status/events, finalizers; implement idempotent, resilient controllers for the targeted solution, • Design, implement and test Production-grade Kubernetes operators (Go, controllerruntime/Kubebuilder or Operator SDK) with tested CRDs., • Design, implement and test Configuration-as-Data: templates, environment specific rendering, and Git-based workflows. • Design, implement and test working integrations with Kafka, Logging Operator, Telegraf., • Create, build and test shared parameter models (“customer profile”) and config builders for cross-operator parameter injection. • Create and optimize GitOps repositories with FluxCD (multi-env/multi-cluster) with release templates, Helm/Kustomize overlays, release definitions, and inventory CRDs., • Specify, develop and test a fully automated CNF lifecycle including in-service upgrades, dependency management (blocking/non-blocking), scaling, and clean teardown., • Observability by design: logs, events, metrics, error handling, retry/backoff., • Develop, Implement and test Security & compliance integration: RBAC, Vault/ESO secret handling, image/chart provenance (Artifactory), policy alignment., • Implement project specific CI/CD pipelines (GitLab) for build, test, security scanning, and release to Artifactory., • Create detailed architecture and design documentation and technical descriptions of the target solutions (e.g. detailed concepts, APIs, runbooks, application documents, initial user manuals). Qualifications • Degree in Computer Science or a comparable STEM program, • At least five years of relevant professional experience in software development, • In-depth knowledge of object-oriented programming languages (ideally Go or Python), • Solid experience with Kubernetes, Kubernetes APIs, CRDs, reconciliation patterns, finalizers, Role-Based Access Control (RBAC), • Solid GitOps; Helm/Kustomize; GitLab CI/CD., • Proven expertise in software architecture, • Business-fluent English skills, • Readiness to travel: 2-3 on-site workshops in Bonn 3 days each. Additional Information What do we offer you? International, positive, dynamic and motivated work environment. Hybrid work model (teleworking/on-site). Flexible schedule. Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... Life and accident insurance. More than 26 working days of vacation per year. Social fund. Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...) 100% of salary in case of sick leave. And many more advantages of being part of T-Systems! If you are looking for a new challenge, do not hesitate to send us your CV. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole. IT systems and their integration are crucial technologies to keep pace with the evolving aviation industry. It assists various stakeholders involved in different phases of flight handling, including planners and coordinators, flight operators, terminal or ramp agents, commercial accounting, and business analysis. Enhanced operational efficiency, improved passenger flow, and supported sustainability through real-time data coordination and scalable digital infrastructure. Collaborate actively with backend developers , architects , and QA . Communicate blockers or ambiguities early (especially around API contracts or UX edge cases). Provide technical input during refinement and sprint planning. Solid experience with Angular , TypeScript , and RxJS . Architecture & Code Quality UI/UX Implementation Implement accessible UIs from Figma or design specs using PrimeNG and custom components . Hybrid work model (teleworking/on-site). ~ Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes... ~ Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance... ~ Social fund. ~

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different perspectives, embrace challenges, and are committed to continuous learning in order to grow and make an impact on society... all in a fun way! It doesn't matter when or where you work. It's about doing meaningful work that advances society. For this reason, we will do everything possible to ensure that you have all the development opportunities by providing a support network, excellent technology, a new work environment, and the freedom to work autonomously. We support you in growing both personally and professionally so that you can make a notable impact on society. T-Systems is a team of around 28,000 employees worldwide, making us one of the leading global providers of end-to-end integrated solutions. We develop hybrid cloud solutions, artificial intelligence, and drive the digital transformation of companies, industries, the public sector, and ultimately, society as a whole. Role Overview As the Head of Customer Delivery Management, you will lead customer relationships, profitability, farming and cross selling within existing business and engaged with presales for new business development. This role is at the heart of our mission: delivering exceptional services to our customers while driving innovation and operational excellence. You will oversee the end-to-end delivery of services, ensuring quality, efficiency, and customer satisfaction across a diverse portfolio. Beyond operational excellence, you will manage the GDC portfolio, identify upselling opportunities, and foster strong relationships with internal stakeholders to maximize business value. You will lead an experienced team organized into Tribes and Squads, each dedicated to specific customers, enabling agility and customer-centricity. This is a strategic leadership role for someone who thrives on complexity, innovation, and growth—and wants to make a real impact in a global organization. Key Responsibilities • Strategic Leadership & Vision, • Define and communicate the vision and objectives for Customer Delivery Management aligned with GDC and T-Systems strategy., • Drive continuous improvement and innovation in delivery models, processes, and customer experience., • Service Delivery Excellence, • Oversee end-to-end delivery of services, ensuring adherence to SLAs, KPIs, and quality standards., • Implement robust governance for incident, problem, change, and service level management (ITIL-based)., • Portfolio Management & Growth, • Manage the GDC service references and enabling portfolio knowhow, ensuring alignment with customer needs and market trends., • Actively drive upselling activities and growth initiatives towards internal customers by identifying new business demands, co-creating solutions, and ensuring robust solution acceptance and cost validation for new offerings., • Customer Relationship Management, • Act as the primary escalation point for critical incidents and strategic issues., • Build and maintain strong relationships with internal customers and stakeholders, ensuring trust and satisfaction., • Continuous improvement plans end innovation engagement for digital transformation, • Stakeholder Collaboration:, • Foster strong alignment with other GDC delivery units to ensure seamless end-to-end service execution., • Work closely with Business Operations to optimize processes, drive automation, and ensure financial and operational efficiency., • Participate in cross-functional initiatives to improve delivery models, adopt AI-driven solutions, and enhance overall customer experience., • Act as a key liaison between Customer Delivery Management and other competence areas to leverage synergies and deliver maximum value to internal customers., • Act as the ultimate point of contact for key internal stakeholders and customer representatives, managing expectations and fostering strong, growth-oriented relationships., • Financial & Resource Management, • Own budget planning, cost control, and resource allocation for the unit., • Monitor profitability and ensure efficient utilization of resources across Tribes and Squads., • Capacity management and demand management forecasting, • Team Leadership, • Lead and inspire a high-performing team organized in Tribes and Squads., • Mentor Tribe Leads and Squad Leads, fostering a culture of collaboration, empowerment, and continuous learning., • Risk & Compliance, • Identify delivery risks and implement mitigation strategies., • Ensure compliance with corporate policies, security standards, and regulatory requirements. Requirements & Qualifications • Location, • This position requires a hybrid working model with regular on-site presence at our office (Granada or Reus)., • Languages:, • Spanish: native., • English: C1/C2., • Education, • Bachelor’s degree in Business, Management, IT, or a related field., • Experience, • Minimum of 8-10 years of experience in IT Service Management, Project/Program Management, or Customer Delivery roles, including significant experience leading large, cross-functional teams., • Proven track record in managing large-scale delivery organizations and complex customer portfolios., • Leadership, • Proven experience in managing and coordinating experienced technical and managerial profiles, demonstrating strong mentorship and people development skills., • Service Management, • Deep knowledge of service management principles, frameworks, and best practices (e.g., ITIL certification is highly desirable), including Incident, Problem, Change, and Service Level Management., • Financial Acumen:, • Experience in financial management and P&L responsibility., • Expertise in budgeting, cost validation, financial planning, and accountability for service profitability, • Delivery & Planning, • Strong project and program management skills and proven organizational ability to prioritize and manage multiple large-scale initiatives simultaneously. Desired Knowledge • Agile Expertise:, • Good understanding and practical experience with Agile methodologies, DevOps practices, and working within scaled Agile frameworks (e.g., Tribes and Squads)., • Technical Understanding:, • Knowledge of CRM systems and data-driven decision-making. Skills & Competencies • Strategic thinking and ability to translate vision into actionable plans., • Exceptional leadership and people management skills., • Strong communication and stakeholder management abilities., • Analytical mindset with problem-solving and decision-making capabilities., • Customer-centric approach with a focus on quality and continuous improvement., • Financial acumen and resource optimization skills. Why Join T-Systems? This is not just another leadership role—it’s an opportunity to shape the future of global delivery in a dynamic, innovative environment. At T-Systems, you will: • Lead a mission-critical unit with direct impact on customer success and business growth., • Work with experienced teams organized in agile Tribes and Squads, fostering collaboration and innovation., • Drive strategic initiatives that influence the entire GDC organization., • Be part of a global company committed to digital transformation, sustainability, and excellence. If you are ready to take on a high-impact leadership challenge and bring your expertise to a global stage, we want you on our team. What do we offer you? • International, positive, dynamic, and motivated work environment., • Hybrid work model (telework/face-to-face)., • Flexible schedule., • Continuous training., • Flexible Compensation Plan., • Life and accident insurance. If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.