Offres Eventos y Promociones à AlcúdiaCréer des alertes d'emploiTemps plein

About Hosco Hosco is the world’s leading hospitality careers platform, connecting more than 2.1 million hospitality professionals with top employers and the world’s leading hospitality schools. Founded in 2011 and headquartered in Barcelona, we sit at the intersection of talent, education, and industry — helping schools launch their students into careers, and helping employers reach the people they need. We are a small, senior team with a flat structure and a high bar for ownership. Following our recent acquisition and the integration of an AI-powered recruitment platform, we are rebuilding our schools network into the engine that supplies the industry with the best hospitality talent in the world. You will work closely with Hosco’s leadership team. Why this role matters Schools are strategic. They are how the world’s best hospitality talent enters our ecosystem — and how the entire industry taps into it. Our ambition is simple: to be the destination where the industry finds talent, and where schools connect their students and alumni to the opportunities that will define their careers. This is not a maintenance role. We are looking for a builder — someone who will reconnect and grow our schools network, shape the product that serves schools and students, and help make Hosco indispensable to hospitality education worldwide. You will operate across a multi-language partner base and be expected to work effectively in English, French, and Spanish. The role involves travelling to campuses, career fairs, and industry events when it counts — roughly 20% of your time. What you’ll own Reconnect and grow the network • Re-engage lapsed and dormant school partners with a tailored commercial and product narrative • Prospect and close new school partnerships, prioritising the institutions that matter most to the industry • Onboard new partners end to end — train their teams and get their students registered from day one Build the product • Be the voice of schools and students inside the company: translate what you see in the field into clear, actionable input for the education product roadmap • Understand deeply what schools and students need from a platform — and push ours to be better • Partner with product and engineering to ship the features that make schools stay and students engage Own the relationships and the numbers • Manage a live portfolio of school partners across Europe and internationally, from early-stage accounts to mature, long-term relationships • Drive student and alumni activation to grow engagement and registrations within every partner community • Own commercial renewals end to end, with full accountability for retention rate and revenue outcome How your performance will be measured • Student and alumni registrations generated from your partner portfolio • Renewal rate and revenue retained across your accounts • New school partnerships signed • Reactivation of previously lapsed school accounts What we’re looking for • A self-starter and builder who thrives in a fast-moving, startup-style environment and doesn’t wait to be told what to do • 5–10 years in account management, partnerships, or a client-facing commercial role — ideally in edtech, HR tech, careers, or a platform / SaaS business • A track record of running a diverse portfolio independently, with accountability for both retention and new business • Comfortable operating at every level — student-facing presentations, career-manager relationships, and institutional decision-makers • Strong commercial instinct, with hands-on experience in renewals and negotiation • Product-minded and tech-savvy: you have a view on what “good” looks like, you read platform usage data to judge account health, and you act on it • Energetic, hands-on, and ready to travel to schools and events when required (~20% of your time) • Fluent in English and French; Spanish required; Italian or Portuguese a strong plus • Based in Barcelona — this is an on-site role

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

OVERVIEW Under the supervision of the Director of Convention Services and the Assistant Director of Convention Services, the Convention Services Manager is responsible for independently managing, coordinating, and executing all group assignments turned over by the Groups & Conventions Sales team. This role requires strong ownership, strategic thinking, and a high level of professionalism to ensure flawless execution of group events while maximizing revenue opportunities and maintaining exceptional client satisfaction. The Convention Services Manager acts as the primary point of contact for clients from turnover through post-event evaluation, ensuring all contractual obligations are met and all operational departments are aligned for successful event delivery. SCOPE OF POSITION • Oversee and ensure compliance with all contractual agreements related to guestrooms, meeting space, food & beverage, and special concessions. • Coordinate all group/event requirements with operational departments, ensuring accuracy, clarity, and timely communication. • Demonstrate full ownership of assigned groups, from initial planning to on-site execution and post-event follow-up. • Maximize food & beverage and ancillary revenue through strategic up-selling, cross-selling, and solicitation of affiliate business. • Maintain strong, proactive client relationships, serving as the main liaison and ensuring all group needs are anticipated and executed to the highest standard. • Review and verify credit information with the Finance department at turnover and ensure all financial requirements (deposits, billing instructions, guarantees) are met. • Conduct site inspections and planning meetings for upcoming groups and potential business opportunities. • Participate in required trainings, departmental meetings, and sales-related initiatives to support continuous improvement and team development. KEY RESPONSIBILITIES Operational Leadership & Communication: • Serve as the central communication link between the client and all hotel departments, ensuring operational readiness and flawless event execution. • Prepare, review, and distribute BEOs, group resumes, agendas, and all relevant documentation with accuracy and attention to detail. • Lead pre-convention meetings, BEO meetings, and group recap sessions, ensuring all stakeholders are aligned. • Coordinate post-convention evaluations and exit interviews, capturing feedback and identifying opportunities for improvement. Client & Event Management: • Provide high-touch service and maintain strong professional relationships with clients throughout the planning and execution phases. • Anticipate client needs and proactively resolve issues, ensuring a seamless and memorable event experience. • Maintain full ownership of group logistics, timelines, and deliverables, ensuring all commitments are met or exceeded. Revenue Optimization: • Identify and pursue opportunities to increase revenue through strategic recommendations and enhancements to the group’s program. • Collaborate with Banquets, Culinary, and Sales to optimize event profitability while maintaining service excellence. HOURS Typical working hours are 09:00 to 17:00, with flexibility required based on group and event schedules, including evening or extended hours as needed to support on-site operations. ROLE DUTIES Listed below is an outline of some of the duties and responsibilities of the Group Coordinator: • Attend monthly One on One with DOCS. • Attend weekly Conventions department meeting. • Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview. What the Groups Coordinator is not: • Not a replacement for the Banqueting Manager. • Not a replacement for the W Meetings Insider or other operational roles. POSITION REQUIREMENTS • Dedicated workspace with computer, Opera access, and Internet connection, ideally located near meeting spaces. • Corporate email access. • Internal mobile phone. • Business cards. • Minimum 2–3 years of experience in Convention Services, Event Management, or related hospitality roles. • Strong organizational, communication, and leadership skills. • Ability to manage multiple complex events simultaneously while maintaining exceptional attention to detail. W Hotels worldwide – confidential – page 3 of 3 • Ability to work under pressure and adapt to changing operational needs. • Strong client-service orientation and problem-solving skills. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

ARE YOU READY? -Current college or university student -For start in October with a duration of approximately 6 months Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Forma parte de uno de los hoteles de referencia para el segmento corporativo y de eventos en Barcelona. En Hyatt Regency Barcelona Tower trabajarás en un entorno internacional, dinámico y orientado a la excelencia en el servicio. Si te motiva el ritmo urbano, los grandes retos operativos y el trabajo en equipo, aquí podrás desarrollar una carrera sólida dentro de la hospitalidad de alto nivel. Resumen del puesto Buscamos un/a coordinador/a de eventos dinámico/a y orientado/a a resultados para impulsar la coordinación de los eventos del centro de convenciones de nuestro hotel de 5 estrellas. La persona seleccionada combinará una marcada orientación comercial, excelentes habilidades de negociación y una alta capacidad de coordinación para maximizar las oportunidades de negocio, asegurar la conversión de grupos y eventos, y ofrecer una experiencia excepcional a nuestros clientes. Funciones y responsabilidades: • Recepción y compresión del expediente facilitado por el cotizador · Contacto y gestión de información con el cliente, actualizando de la proforma, reuniones pre y post con el cliente, seguimiento con el cliente, visitas comerciales y técnicas, pruebas de menú, upselling del evento. · Actualización de datos en sistema y gestión de proveedores externos · Comunicación y colaboración con los demás departamentos del hotel · Elaboración de presupuestos · Gestión de orden y agenda de grupo · Traspaso de expediente · Gestión de cobros, chequeo facturación grupos · Cierre de los eventos · Apoyo al departamento de cotización. Requisitos del perfil • Formación en Hostelería: Deseable Técnico Superior en Restauración, FPII Hostelería y Turismo, Ciclo Formativo de Grado Superior, • Informática a nivel de usuario (Entorno Office). • Capacidad de adaptación y manejo de distintos sistemas/entornos digitales. • Dotes de atención al cliente. • Valorable conocimiento y manejo profesional de PMS Opera. • Idiomas inglés, hablado y escrito. Ofrecemos Ambiente de trabajo positivo y colaborativo. Horario competitivo que permite conciliar la vida laboral y personal. Beneficios de empresa. Oportunidad de crecimiento profesional en un entorno hotelero internacional.

Te contacto en relación a la oferta de empleo como promotor/a de estancos para la multinacional BAT (Lucky Strike) en ALCUDIA-MALLORCA. Pequeño resumen: 🌍 Ubicación: Diferentes estancos de MALLORCA. 🪙 Salario por día efectivo de trabajo: 80€/día brutos (aprox. 1600€/mes) 💰 Extra de hasta 1.000€ por consecución de objetivos 🕑 Horario: 9 a 14 y 17 a 20 📆 Disponibilidad: Lunes a viernes 🚕 Kilometraje + dietas en el caso de superar los 20kms del domicilio al lugar de trabajo (no es necesario disponer/ir en vehículo) 📌 Contrato fijo En el caso de que te encaje házmelo saber, y concertamos una entrevista 👏

Como Events Coordinator, será responsable de garantizar la correcta ejecución de los eventos en el hotel y de ofrecer a los clientes una experiencia de alta calidad. ¿Qué tendrás que hacer? • Participar en briefings, reuniones de grupos y reuniones Ten Days preparando informes y compartiendo información clave. • Coordinar y liderar reuniones interdepartamentales para asegurar el correcto desarrollo de los eventos. • Gestionar y actualizar reservas de grupos en sistemas como SAP/TMS cumpliendo los estándares establecidos. • Coordinar integralmente los grupos desde su confirmación hasta su finalización. • Revisar contratos, expedientes y depósitos, asegurando que todo esté correctamente gestionado. • Actuar como contacto principal del cliente tras la confirmación del grupo. • Supervisar el cumplimiento de contratos e informar de cualquier cambio, incidencia o incumplimiento. • Reclamar, gestionar y controlar los cobros y depósitos establecidos. • Coordinar todos los servicios del evento (habitaciones, salones, F&B, etc.). • Comunicar a todos los departamentos los detalles operativos del evento. • Preparar y revisar resúmenes de grupos y órdenes de servicio (BEOs). • Coordinar y liderar reuniones pre-evento con los equipos implicados. • Supervisar la correcta ejecución de los eventos según lo planificado. • Actuar como enlace entre el cliente y los departamentos operativos durante el evento. • Anticiparse a las necesidades del cliente y asesorarle para garantizar el éxito del evento. • Supervisar la facturación y el cierre correcto de cada expediente. • Resolver incidencias y hacer seguimiento de las mismas informando a superiores. • Realizar presupuestos, cotizaciones y seguimiento de propuestas. • Detectar oportunidades de venta adicional y cross-selling. • Colaborar con el equipo comercial y cubrir funciones de otros puestos cuando sea necesario. • Gestionar eventos internos del hotel. • Cumplir plazos, estándares de calidad y tiempos de respuesta (máximo 24h). • Mantener una comunicación constante con clientes y departamentos. • Garantizar el cumplimiento de los procedimientos y estándares del hotel. ¿Qué buscamos? • Perfil con excelente orientación al cliente y vocación de servicio. • Capacidad de organización, planificación y gestión de múltiples tareas. • Habilidades de comunicación y trato profesional. • Persona proactiva, resolutiva y con anticipación a problemas. • Capacidad de trabajo en equipo y colaboración interdepartamental. • Perfil autónomo, responsable y con alta fiabilidad. • Actitud dinámica, innovadora y orientada a resultados. • Interés por superar objetivos y expectativas del cliente. • Cuidado de la imagen personal y profesionalidad. • Conocimiento del sector hotelero, producto y competencia. • Experiencia previa en hoteles o departamentos operativos. • Formación en turismo o similar. • Nivel alto de inglés y castellano (oral y escrito). • Manejo de sistemas de gestión hotelera. • Flexibilidad horaria según necesidades del cliente y del hotel. • Disponibilidad para viajar con frecuencia. • Capacidad de adaptación y mejora continua. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorablle Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.