Corporate Communications Director
hace 1 día
Salt
Key Responsibilities & Qualifications • At Gong, you will join a company built on innovative products, ambitious goals, and passionate people, • We are shaping the future of revenue intelligence and we want people who are excited to build what comes next, • You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other, • Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact, • If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career, • As Corporate Communications Principal Director, you will be a senior, high-impact individual contributor at the center of how Gong tells its story to the world, • Partnering closely with the Head of Corporate Communications, Social & AR, you will be a strategic thought partner and own the execution of corporate communications, executive positioning, and crisis management, • This is a role for a builder and a doer — someone equally comfortable drafting a CEO op‐ed, managing a fast‐moving media crisis, and coaching executives on message discipline, all in the same week, • You will work directly with Gong's leadership team and be a trusted voice in decisions that shape company reputation at scale, • Develop and drive Gong's global corporate narrative, ensuring alignment across leadership, product, and go‐to‐market teams, • Own earned media strategy for major announcements — corporate news, partnerships, product milestones, and industry leadership moments, • Shape and inform Gong's corporate messaging framework, ensuring consistency and differentiation in a competitive AI market, • Partner cross‐functionally with marketing, legal, HR, investor relations and more to align communications with business objectives, • Serve as primary communications strategist and ghostwriter for Gong's C‐suite, including the CEO and senior leadership team, • Develop executive thought leadership programs across owned channels, media, and speaking platforms, • Create compelling content, like op‐eds, exec platforms, bylines, LinkedIn posts, talking points, and briefing materials, that authentically reflects each leader's voice, • Prepare executives for media interactions, interviews, and public appearances through media training and message coaching, • Identify and secure meaningful speaking opportunities at tier‐one industry events and business forums, • Lead development and ongoing management of Gong's crisis communications framework, protocols, and response playbooks, • Support and serve as an internal escalation point and strategic counsel during reputational issues and sensitive business developments, • Rapidly assess emerging threats, provide clear‐eyed guidance to leadership, and drive swift, coordinated response, • Partner with legal, HR, and executive teams on sensitive communications including workforce changes, competitive incidents, and regulatory matters, • Conduct post‐incident reviews and embed learnings into updated protocols and organizational readiness, • Build trusted relationships with global executive stakeholders, acting as a strategic communications advisor to senior leaders across the business, • Manage and prioritize competing executive communications requests with sound judgment and effective stakeholder management, • Develop and oversee global external agencies and vendor relationships, ensuring high performance and strategic alignment, • Maintain a strong understanding of Gong's business, competitive landscape, and market dynamics to inform communications strategy in real time, • Contribute to department planning, budgeting, and measurement frameworks in partnership with the team lead Benefits • Mental health support resources, • Work from home stipend, • Generous vacation days, • Quarterly recharge company shutdowns, • Parental leave, • Employee equity, • Commuter & parking benefits, • Retirement savings, • Training & development programs, • Employee resource groups, • Mentorship opportunities, • Flexible wellness fund Additional Qualifications • Comfort operating in a fast‐paced, high‐accountability environment with a bias toward action over perfection, • Proven experience as an executive communications strategist and ghostwriter, with a portfolio spanning multiple formats and leadership voices, • Prior experience working directly with and advising C‐suite executives in a communications or advisory capacity, • Sound strategic judgment; able to distill complex business situations into clear communications recommendations under pressure, • 10+ years of progressive communications experience, with significant time in corporate communications roles at high‐growth technology companies or leading PR agencies serving tech clients, • Deep hands‐on experience managing crisis communications — from early detection through resolution and post‐incident review, • Outstanding creative and media skills – you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging mediums, • Experience at or with a B2B SaaS, AI, or global enterprise technology company strongly preferred, • High emotional intelligence and executive presence – you can hold a room, earn trust quickly, and navigate competing stakeholder interests with professionalism, • Exceptional written and verbal communications skills – among the sharpest writers in any room, with the ability to adapt voice, tone, and register across audiences and formats, • Demonstrated track record managing corporate communications programs at scale, including earned media strategy for major company milestones, • Strong project management skills; able to manage multiple high‐priority workstreams simultaneously without sacrificing quality #J-18808-Ljbffr