General Manager- EMEA (Madrid)
2 days ago
Madrid
ph3About RZR Global /h3pRZR General is an AI‑driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy‑first environment through trillions of contextual bidding signals and proprietary behavioral models. /ppOur audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC. /ph3The Role /h3pThe General Manager, EMEA owns end‑to‑end regional revenue performance across Sales and Customer Success. This role is accountable for delivering regional DRR targets, scaling net new customer acquisition, expanding existing customers and share of wallet, and building durable growth across all business lines in the region. /ppThe GM leads a regional commercial organization of Sales and Customer Success teams (2 Sellers, 1 CS Manager, 3 open roles of IC Sellers and CSMs) and is responsible for hiring, developing, and operating a high‑performance revenue engine. This includes establishing strong internal operating rhythms, building scalable processes within and across teams, owning senior customer relationships, and creating customer advocates that compound growth through market credibility and brand presence. /ppThe GM reports to the CRO and partners closely with Marketing, Product, and Operations to ensure tight GTM execution, effective product rollout, and a continuous feedback loop from the market. The GM plays a critical role in aligning product pace and regional execution with customer needs, ensuring RZR Global remains competitive and positioned for sustained growth in the Americas. /ph3Revenue Growth Regional Scale /h3ulliGrow the EMEA business, representing more than 2X year‑over‑year growth. /liliDeliver this growth through a balanced mix of net new customer acquisition, baseline protection of existing revenue, and expansion of current customers and share of wallet. /liliOwn delivery of regional DRR targets with predictable pacing and disciplined execution throughout the year. /li /ulh3New Business Acquisition /h3ulliScale net new revenue through disciplined pipeline generation, forecasting accuracy, and consistent GTM execution. /liliGrow the non‑gaming business through focused vertical expansion and disciplined GTM execution. /liliBuild a repeatable sales engine that reduces dependency on individual hero performance. /liliIncrease the number of scaled, multi‑product customers entering the Customer Success portfolio. /li /ulh3Existing Business Growth Baseline Protection /h3ulliLead growth through systematic share‑of‑wallet expansion across the existing customer base. /liliDrive fast, repeatable upsell into new products based on demonstrated performance and customer outcomes. /liliProtect baseline revenue by ensuring consistent delivery against customer goals and early identification of churn risk. /li /ulh3Product Penetration Expansion (iOS, RT, UA) /h3ulliSignificantly increase iOS product penetration across the existing customer base. /liliExpand customers beyond initial products into additional formats and solutions where performance supports growth. /liliEnsure Sales and Customer Success teams are fully enabled to posit and scale iOS products effectively. /liliTrack and improve product‑level penetration as a core growth KPI. /li /ulh3New Product Rollout GTM Execution /h3ulliSuccessfully launch and scale new growth products (including CTV, Influencer, and future formats) across the Americas. /liliIdentify and secure early testing and lighthouse customers for new products. /liliEnsure strong GTM readiness across Sales, Customer Success, Marketing, and Operations for each launch. /liliEstablish clear feedback loops from customers to Product to accelerate iteration and adoption. /li /ulh3Customer Advocacy Market Influence /h3ulliBuild and operationalize a customer advocacy flywheel – Onboard, Grow, Amplify, Repeat – to compound growth through expansion, proof of value, references, and peer‑driven demand. /liliBuild a scalable customer advocacy engine to support pipeline generation and long‑term brand credibility. /liliDeliver a steady cadence of case studies, executive references, and customer participation in events and advisory forums. /liliUse customer success stories to unlock new logos, accelerate deal cycles, and support expansion conversations. /li /ulh3Marketing Partnership Demand Generation /h3ulliPartner closely with the CMO to design and execute a regional marketing plan that drives 5x ROI on monthly marketing investment within a six‑month window. /liliAlign marketing investments to priority segments, verticals, and products to directly support pipeline generation and revenue growth. /liliEnsure tight feedback loops between Sales, Customer Success, and Marketing to continuously improve ROI and execution quality. /li /ulh3Team Growth, Hiring Leadership Development /h3ulliGrow the regional commercial organization. /liliHire and develop high‑quality Sales, Customer Success, and hybrid roles to support scale. /liliBuild leadership depth across managers and future leaders in the region. /liliMaintain a high hiring bar focused on commercial judgment, technical credibility, ownership, and execution rigor. /li /ulh3Operating Discipline Scalability /h3ulliEstablish and maintain a strong operating cadence across forecasting, pipeline inspection, account planning, and execution. /liliBuild scalable processes within Sales and Customer Success that support 2x–3x growth without breaking. /liliStrengthen cross‑functional execution with Product, ML, Analytics, RevOps, and Marketing. /liliReduce execution risk by institutionalizing accountability, clarity, and inspection. /li /ulh3What are we looking for? /h3ulli10+ years of senior leadership experience across Sales, Customer Success, or General Management in high‑growth environments. /liliProven ownership of large, multi‑country revenue targets with direct accountability for growth, retention, and expansion. /liliDemonstrated experience building and scaling businesses in the EMEA, with deep understanding of regional market dynamics. /liliExisting network of senior customers, partners, and industry leaders across EMEA, with the ability to leverage relationships to accelerate growth. /liliPrior experience operating within or against a performance marketing DSP, mobile advertising platform, or closely adjacent ecosystem. /liliStrong track record managing both net new acquisition and existing business expansion motions simultaneously. /liliDemonstrated ability to hire, develop, and scale high‑performing Sales and Customer Success teams, including managers and future leaders. /liliDeep comfort with revenue operations, including forecasting accuracy, pipeline inspection, pacing, and KPI‑driven execution. /liliExecutive‑level customer relationship experience, including owning senior stakeholder relationships and navigating complex commercial discussions. /liliStrong cross‑functional operator with experience partnering closely with Product, Marketing, RevOps, Analytics, and Operations. /liliHigh ownership mindset, strong bias for action, and execution rigor in fast‑paced, ambiguous environments. /li /ul /p #J-18808-Ljbffr