Trabajos hotel en CistérnigaCrear alertas

Recepcionista para nuestro hotel Dorma Juan de Austria 4* ubicado en Valladolid.

Cocinero/a para nuestro hotel Eurostars Valladolid 5* ubicado en Valladolid.

En ROJAS | contract nos dedicamos al diseño de interiores abordando desde la arquitectura interior, pavimentos, revestimientos, armarios, cabezales, mesitas, puertas, todo aquello que necesita un hotel. Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin. Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how para afrontar muchos proyectos hoteleros más. Disponemos de una división de Llaves en Mano, dónde afrontamos la reforma integral de las habitaciones del hotel permitiendo un solo interlocutor con nuestro cliente final y abordando cada uno de los detalles del proyecto. Gracias a la creatividad y pasión de nuestro equipo, capaz de concebir proyectos de gran calidad tanto en reforma como obra nueva somos una empresa de referencia en el sector. Para seguir creciendo en múltiples proyectos hoteleros estamos buscando un/a: Desarrollador de mobiliario Descripción del puesto de trabajo: Como Project Manager de proyectos de carpintería en ROJAS | contract, serás el responsable de coordinar y supervisar proyectos hoteleros desde la toma de medidas hasta la entrega final, asegurando la correcta ejecución en tiempo, coste y calidad. Tus tareas diarias incluirán la supervisión de los proyectos de montaje en tiempo y coste, interlocución con el cliente en todo momento tanto con el cliente como con el equipo de montaje. Requisitos: • Conocimientos desarrollo de mobiliario, • Mediciones en obra para la fabricación de mobiliario y puertas, • Capacidad organizativa y de supervisión de obra en tiempo y forma, • Experiencia en gestión de proyectos de reforma o nueva construcción (Especialmente en hoteles), • Responsabilidad y entrega en las obras que se estén gestionando, • Habilidades adicionales la proactividad, la atención al detalle, la capacidad para trabajar en equipo y compromiso con el proyecto serán muy valoradas. Funciones principales: Para ocupar el puesto se requiere conocimientos previos y experiencia en el sector para una fácil adaptabilidad del puesto. Responsabilidades/Tareas a realizar: • Realización de mediciones en obra, • Realización de pedidos de compra (Relacionados con el montaje), • Verificación de mobiliario mandado a desarrollar están contabilizadas en el presupuesto., • Control de obra y posibles desviaciones con resoluciones inmediatas, • Coordinación con Desarrollador de mobiliario y fabrica la estrategia organizativa considerada en cada proyecto Beneficios / Ofrecemos: • Puesto de trabajo estable., • Jornada completa., • Formar parte de un equipo joven y dinámico con un excelente ambiente de trabajo., • Participación activa en el crecimiento de una empresa de alto rendimiento. Sector • Fabricación de muebles y artículos para hoteles

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

En ROJAS | contract nos dedicamos al diseño de interiores abordando desde la arquitectura interior, pavimentos, revestimientos, armarios, cabezales, mesitas, puertas, todo aquello que necesita un hotel. Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin. Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how para afrontar muchos proyectos hoteleros más. Disponemos de una división de Llaves en Mano, dónde afrontamos la reforma integral de las habitaciones del hotel permitiendo un solo interlocutor con nuestro cliente final y abordando cada uno de los detalles del proyecto. Gracias a la creatividad y pasión de nuestro equipo, capaz de concebir proyectos de gran calidad tanto en reforma como obra nueva somos una empresa de referencia en el sector. Para seguir creciendo en múltiples proyectos hoteleros estamos buscando un/a: Desarrollador de mobiliario Descripción del puesto de trabajo: Como Project Manager de proyectos de carpintería en ROJAS | contract, serás el responsable de coordinar y supervisar proyectos hoteleros desde la toma de medidas hasta la entrega final, asegurando la correcta ejecución en tiempo, coste y calidad. Tus tareas diarias incluirán la supervisión de los proyectos de montaje en tiempo y coste, interlocución con el cliente en todo momento tanto con el cliente como con el equipo de montaje. Requisitos: • Conocimientos desarrollo de mobiliario, • Mediciones en obra para la fabricación de mobiliario y puertas, • Capacidad organizativa y de supervisión de obra en tiempo y forma, • Experiencia en gestión de proyectos de reforma o nueva construcción (Especialmente en hoteles), • Responsabilidad y entrega en las obras que se estén gestionando, • Habilidades adicionales la proactividad, la atención al detalle, la capacidad para trabajar en equipo y compromiso con el proyecto serán muy valoradas. Funciones principales: Para ocupar el puesto se requiere conocimientos previos y experiencia en el sector para una fácil adaptabilidad del puesto. Responsabilidades/Tareas a realizar: • Realización de mediciones en obra, • Realización de pedidos de compra (Relacionados con el montaje), • Verificación de mobiliario mandado a desarrollar están contabilizadas en el presupuesto., • Control de obra y posibles desviaciones con resoluciones inmediatas, • Coordinación con Desarrollador de mobiliario y fabrica la estrategia organizativa considerada en cada proyecto Beneficios / Ofrecemos: • Puesto de trabajo estable., • Jornada completa., • Formar parte de un equipo joven y dinámico con un excelente ambiente de trabajo., • Participación activa en el crecimiento de una empresa de alto rendimiento. Sector • Fabricación de muebles y artículos para hoteles

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

En ROJAS | contract nos dedicamos al diseño de interiores abordando desde la arquitectura interior, pavimentos, revestimientos, armarios, cabezales, mesitas, puertas, todo aquello que necesita un hotel. Especializados en el mobiliario de habitaciones de hotel y decoración nos encargamos de ejecutar el proyecto de inicio a fin. Totalmente enfocados en el sector contract des de hace más de 30 años nos ha permitido tener una experiencia y una cantidad de hoteles que nos dan la experiencia y know-how para afrontar muchos proyectos hoteleros más. Disponemos de una división de Llaves en Mano, dónde afrontamos la reforma integral de las habitaciones del hotel permitiendo un solo interlocutor con nuestro cliente final y abordando cada uno de los detalles del proyecto. Gracias a la creatividad y pasión de nuestro equipo, capaz de concebir proyectos de gran calidad tanto en reforma como obra nueva somos una empresa de referencia en el sector. Para seguir creciendo en múltiples proyectos hoteleros estamos buscando un/a: Desarrollador de mobiliario Descripción del puesto de trabajo: Como Project Manager de proyectos de carpintería en ROJAS | contract, serás el responsable de coordinar y supervisar proyectos hoteleros desde la toma de medidas hasta la entrega final, asegurando la correcta ejecución en tiempo, coste y calidad. Tus tareas diarias incluirán la supervisión de los proyectos de montaje en tiempo y coste, interlocución con el cliente en todo momento tanto con el cliente como con el equipo de montaje. Requisitos: • Conocimientos desarrollo de mobiliario, • Mediciones en obra para la fabricación de mobiliario y puertas, • Capacidad organizativa y de supervisión de obra en tiempo y forma, • Experiencia en gestión de proyectos de reforma o nueva construcción (Especialmente en hoteles), • Responsabilidad y entrega en las obras que se estén gestionando, • Habilidades adicionales la proactividad, la atención al detalle, la capacidad para trabajar en equipo y compromiso con el proyecto serán muy valoradas. Funciones principales: Para ocupar el puesto se requiere conocimientos previos y experiencia en el sector para una fácil adaptabilidad del puesto. Responsabilidades/Tareas a realizar: • Realización de mediciones en obra, • Realización de pedidos de compra (Relacionados con el montaje), • Verificación de mobiliario mandado a desarrollar están contabilizadas en el presupuesto., • Control de obra y posibles desviaciones con resoluciones inmediatas, • Coordinación con Desarrollador de mobiliario y fabrica la estrategia organizativa considerada en cada proyecto Beneficios / Ofrecemos: • Puesto de trabajo estable., • Jornada completa., • Formar parte de un equipo joven y dinámico con un excelente ambiente de trabajo., • Participación activa en el crecimiento de una empresa de alto rendimiento. Sector • Fabricación de muebles y artículos para hoteles

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Product Manager for the SIDRA Inventory Tools team is responsible for facilitating delivery, enabling team performance, and ensuring the execution of SIDRA’s roadmap in alignment with key stakeholders such as Quality Control and SI Configuration, Sourcing, IT, and other Commercial Optimization teams. The role ensures high‑quality delivery flow, transparency, prioritization, and cross‑team alignment, while supporting the Head of Inventory Tools in governance, capacity planning, and dependency management. This role plays a critical part in delivering inventory data accuracy, automation capabilities, and platform enhancements, directly impacting availability quality, partner performance, and commercial value Position Responsibilities Delivery & Scrum Facilitation • Facilitate all Scrum ceremonies (Daily, Planning, Refinement, Review, Retrospective, Grooming) ensuring effectiveness and focus., • Maintain a healthy and predictable delivery flow using Jira as the execution source of truth., • Coaching the team in agile practices promoting continuous improvement and autonomy. Roadmap & Governance • Support the Head of Inventory Tools in maintaining the roadmap, aligning delivery items with business priorities., • Ensure roadmap items are categorized (Committed / In Progress / Exploratory) and updated based on Jira insights., • Prepare governance artefacts (Excel roadmap backend, think‑cell updates, Quarterly increments)., • Create, review, and maintain quality tickets (clear, well-defined, prioritized) Dependency & Stakeholder Management • Identify, track, and escalate dependencies with key stakeholders., • Facilitate alignment sessions and ensure required inputs (rules, thresholds, acceptance criteria) are provided., • Ensure demo outcomes, validations, and decisions are captured and communicated. Team Enablement & Culture • Remove blockers, protect the team from external noise, and foster a culture of collaboration., • Promote data transparency, ownership, and continuous improvement in operational and technical practices. Required skills • Strong facilitation and communication skills with technical and non‑technical stakeholders., • Ability to manage ambiguity, prioritize effectively, and maintain delivery discipline., • Conflict resolution, stakeholder alignment, and negotiation., • Analytical mindset with attention to detail. Required technical skills • Advanced experience working with Jira for backlog management and delivery tracking., • Ability to interpret delivery metrics (flow, cycle time, throughput) and build Excel-based governance models., • Familiarity with software delivery, APIs, and Snowflake-based reporting flows (not as developer but as governance facilitator)., • Understanding of integration concepts, inventory systems, and hotel supply dynamics is a plus., • Experience working with cross-functional tech/business stakeholders Experience & Qualifications Qualifications • Bachelor’s degree in Engineering, Business, Computer Science or related field (preferred)., • Scrum Master certification (CSM, PSM I/II) is an advantage. Subject matter experience • Experience in agile delivery in a B2B or API/integration-heavy environment., • Exposure to data quality, validation workflows, or rule-based systems (ideal for QC and SIC interactions)., • Experience working in distributed teams and multi-stakeholder environments. Languages • English (professional fluency), • Spanish Number of years of experience • 3–5 years as Scrum Master, Delivery Lead, Product Owner, or similar role You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Sales Director - Hospitality The company IBS Software is a fast-growing global software company with over 5,000 employees and a 28-year track record of innovation for the world’s leading travel brands. Our hospitality software division provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work®, IBS Software has a culture built on the values of precision, commitment, passion, integrity and respect for the individual. Working at IBS Software is an opportunity to join an exciting company with a great team culture and a successful track record. We are highly selective, seeking individuals with demonstrated excellence and track records of top achievement. We look for smart people who are passionate about technology and hospitality, who care deeply about their careers, and who want to work hard and have fun. Background In the coming year, the hospitality business has exciting plans for European expansion beyond distribution systems into hotel IT, initially with reservation systems and later with revenue management and property management platforms. To achieve this, we are seeking a Sales Director with a proven track record in selling hospitality software, who is based in Europe and willing to travel regularly across the continent. This is an incredibly rare opportunity to create a new business line in the region, disrupting incumbents and creating a valuable new revenue stream to IBS. You will not be inheriting an established customer base, meaning the role requires intrapreneurship, and leadership. Position Description As a Sales Director, you will work with IBS Regional Sales to promote our expanding list of products within the region. This includes upstream prospecting to identify and qualify logos and creating a healthy target account list. This activity includes meeting with prospects, attending conferences and events, and using your outstanding communication skills to present and demo our products. You will also be responsible for developing a strategic sales plan for your territory or region based on the target account list to achieve your sales goals. You will create professional and effective proposals and presentations and build comprehensive RFP responses resulting in new business. You will also lead the following activities: • Pursue targets and develop strategic relationships with key contacts and prospects., • Represent the company at trade shows and other industry events to maintain a national and regional presence and to generate valuable leads., • Network with prospective customers to persuade them to bring their business to the company., • Devise new and innovative ways to market products and services., • Assist in designing marketing and promotional materials both in print and online., • Utilize insights and market intelligence to help identify new selling opportunities and conduct independent research into target consumer base., • You will be able to showcase the system in a way that translates the functional and technical capabilities of the software into business benefits for the specific prospect, whether through demos or other formats. Required Knowledge, Skills and Abilities • Fluent English, with fluency in at least one other European language., • Cultural sensitivity is a must. You are well travelled and able to empathise and calibrate your approach according to the prospect and the engagement., • A strong understanding of Hospitality software landscape, • Experience with B2B solutions using value based and consultative selling., • Articulate, with excellent written and verbal communication skills with the ability to present compelling messages to executive leadership and complex concepts to operational teams., • Ability to identify and evaluate key strategic trends, opportunities, and risks with a particular focus on how we can drive greater value and market share., • Self-motivated, self-aware and able to drive collaborative success as a self-starter and leader., • Results-oriented and an appetite for driving business impact, in a highly autonomous role., • Team player – contributing to a climate of inclusion to bring a diverse set of perspectives to the team, • Sales coaching skills - able to engage and teach while demonstrating accountability for results, • Experience in building a thoughtful Target Account List, • Experience in building proper account plans and executing to them, • Proven technology sales track record, • Excellent negotiations skills and the ability to negotiate effectively with senior executives Required Education and Experience • Bachelor’s degree or MBA in Business Administration, Hospitality, Sales and Marketing or related field., • Online Travel a plus, • Minimum of 5 years selling enterprise hospitality software solutions, • Minimum of 5 years sales and sales management experience, • Developing sales account plans and execute to them, • Effective communicate the value proposition through proposals and presentations., • Proven experience in carrying a sales target Work Authorization Ideally, an EU or UK passport to ease travel in Europe. Travel This position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. At IBS you can look forward to: • Operating with the brightest minds in the hotel software industry, • Receiving global exposure, • Benefiting from continuous learning programs, • Performance-based career growth, • Competitive compensation that includes fixed compensation, and variable compensation based on achieving set sales goals and company paid employee benefits

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We are tech-driven, with a customer-first philosophy, our knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group has launched with Civitfun, a SaaS (Software as a Service) brand that offers a complete suite to automate the guest journey, from check-in to check-out, in hotels, hotel chains, resorts, vacation rentals and hostels. Job Summary We are looking for a Functional Product Manager for our Civitfun brand who will help shape the future of our B2B SaaS platform. You will play a central role in defining and prioritizing the product roadmap, working cross-functionally to align business needs with strategic objectives while bridging the gap between business and technical teams. Job Responsibilities • Define and maintain the product Roadmap based on the stakeholder needs, business goals and market insights., • Translate business requirements into clear product specifications, stories, and acceptance criteria., • Work closely with engineering teams to ensure technical feasibility, timely delivery, and smooth implementation., • Understand and communicate the impact of API´s, Middleware and Platform Architecture on product capabilities and integration., • Prioritize features, enhancements, and technical cost in collaboration with stakeholders, • Gather and analyze user feedback and product performance to drive continuous improvement., • Act as a strategic partner to sales, customer success and market teams. Required Skillset and Experience • Experience of product management experience in a B2B SaaS Environment., • Strong understanding and proven working experience with technical concepts such as API´s, Integrations, middleware, and cloud based platforms., • Proven ability to work closely with engineering teams in Agile Scrum environments., • Experience translating complex business needs into scalable product solutions, • Comfortable navigating cross-functional conversations and leading without authority, • Excellent communication, stakeholder management and decision making skills, • Advanced English and Spanish is required for this role At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

👁️ ¿Eres Optometrista con movilidad geográfica y buscas un proyecto sólido y con proyección? Tenemos varias ofertas en diferentes puntos que podrían interesarte, además, te ayudamos con la vivienda si tienes que cambiar de residencia. 1) GIPUZKOA (PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos dos ópticos que combine gabinete con atención a clientes, uno para Eibar y otro para Irún. HORARIO IRÚN: A tres turnos: Turno de PARTIDO: 10:10 – 13:30 / 15:30-19:00 (sábado de 14:00 a 21:00) Turno de TARDE: 14:10 – 21:00 (sábado de 9:00-16:00) Turno de MAÑANA: 9:00 – 15:50 (sábado libre) HORARIO EIBAR: Lunes a viernes: 9:30 – 13:30 // 16:00-19:30 Sábados: 9:30-13:00 LIBRANDO UNO DE CADA TRES Agosto todo el mes: 9:30-13:30 CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo sobre 39.000€ + variable Ayuda alquiler en caso de desplazados: El 50% del importe del contrato de arrendamiento 2) MALLORCA; ¡Buscamos dos optometristas para nueva apertura en Marratxí y Palma! Posición: Optometrista Contrato: Indefinido Horario: Lunes a sábado, continua - sábados alternos libres Salario: 36.000€-38.000€ fijos + variable + AYUDA A LA VIVIENDA Extras: Desarrollo profesional 3)ONDARROA ( BIZKAIA-PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos un optometrista que enfocado a gabinete: Optometría, contactología, Salud Ocular (Retinografías, Tonometrías, Ojo seco,.... ).Terapia Visual, Orto-k, Ventas, Taller de montaje, Taller de reparaciones. Audiologia. Todo tipo de tapones a medida. Gafas de seguridad laboral. HORARIO: De lunes a viernes 9:30-13:30 16:30-20:00 Verano 9:30-13:30 17:30-20:00 Sábados siempre 9:30-13:30 librando alternos CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo. No hay comisiones dado que es una óptica muy enfocada al cliente y gabinete, no hay presión de ventas. Aceptamos candidaturas con o sin experiencia. En todas las ofertas aceptamos candidaturas de cualquier punto de España que puedan moverse, les ayudamos con el traslado, les ponemos hotel mientras buscan piso y una vez en la ubicación, les ayudamos con parte del pago del piso.

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: • Assist users with empathy, accuracy, and efficiency, • Stay informed about the specific project’s policies, products, and guidelines, • Make balanced, policy-aligned decisions while maintaining user satisfaction, • Communicate clearly and professionally, in writing and verbally, • Investigate and resolve inquiries related to accounts, usage, and service issues, • Respond to user questions with high quality, speed, and empathy, • Use your market knowledge to spot trends and recommend scalable improvements, • Analyze incoming data to enhance the overall user experience, • Support enforcement of platform or service rules when required, • Review reported content or cases within agreed timeframes, • Identify workflow inefficiencies and suggest process improvements, • Recognize patterns and escalate cases when necessary Your Qualifications • C1 level Spanish, • Good English (B2), • Availability for remote roles within Greece or for office-based positions in Athens (depending on the project), • Customer Support experience is a plus, • Ability to work independently and collaboratively, • Strong problem-solving and critical thinking skills, • Flexibility and adaptability to policy and process changes, • Confident computer and internet skills, • Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer • Multiple project options, matched to your skills and preferences, • Remote positions anywhere in Greece and onsite roles in Athens, • Relocation package for Athens-based roles (flight, hotel stay, and housing assistance), • Competitive salary + performance bonuses, • Rotational shifts depending on the project, • Diverse and multicultural work environment, • Full training, continuous support, and strong career development opportunities

👁️ ¿Eres Optometrista con movilidad geográfica y buscas un proyecto sólido y con proyección? Tenemos varias ofertas en diferentes puntos que podrían interesarte, además, te ayudamos con la vivienda si tienes que cambiar de residencia. 1) GIPUZKOA (PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos dos ópticos que combine gabinete con atención a clientes, uno para Eibar y otro para Irún. HORARIO IRÚN: A tres turnos: Turno de PARTIDO: 10:10 – 13:30 / 15:30-19:00 (sábado de 14:00 a 21:00) Turno de TARDE: 14:10 – 21:00 (sábado de 9:00-16:00) Turno de MAÑANA: 9:00 – 15:50 (sábado libre) HORARIO EIBAR: Lunes a viernes: 9:30 – 13:30 // 16:00-19:30 Sábados: 9:30-13:00 LIBRANDO UNO DE CADA TRES Agosto todo el mes: 9:30-13:30 CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo sobre 39.000€ + variable Ayuda alquiler en caso de desplazados: El 50% del importe del contrato de arrendamiento 2) MALLORCA; ¡Buscamos dos optometristas para nueva apertura en Marratxí y Palma! Posición: Optometrista Contrato: Indefinido Horario: Lunes a sábado, continua - sábados alternos libres Salario: 36.000€-38.000€ fijos + variable + AYUDA A LA VIVIENDA Extras: Desarrollo profesional 3)ONDARROA ( BIZKAIA-PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos un optometrista que enfocado a gabinete: Optometría, contactología, Salud Ocular (Retinografías, Tonometrías, Ojo seco,.... ).Terapia Visual, Orto-k, Ventas, Taller de montaje, Taller de reparaciones. Audiologia. Todo tipo de tapones a medida. Gafas de seguridad laboral. HORARIO: De lunes a viernes 9:30-13:30 16:30-20:00 Verano 9:30-13:30 17:30-20:00 Sábados siempre 9:30-13:30 librando alternos CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo. No hay comisiones dado que es una óptica muy enfocada al cliente y gabinete, no hay presión de ventas. Aceptamos candidaturas con o sin experiencia. En todas las ofertas aceptamos candidaturas de cualquier punto de España que puedan moverse, les ayudamos con el traslado, les ponemos hotel mientras buscan piso y una vez en la ubicación, les ayudamos con parte del pago del piso.

👁️ ¿Eres Optometrista con movilidad geográfica y buscas un proyecto sólido y con proyección? Tenemos varias ofertas en diferentes puntos que podrían interesarte, además, te ayudamos con la vivienda si tienes que cambiar de residencia. 1) GIPUZKOA (PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos dos ópticos que combine gabinete con atención a clientes, uno para Eibar y otro para Irún. HORARIO IRÚN: A tres turnos: Turno de PARTIDO: 10:10 – 13:30 / 15:30-19:00 (sábado de 14:00 a 21:00) Turno de TARDE: 14:10 – 21:00 (sábado de 9:00-16:00) Turno de MAÑANA: 9:00 – 15:50 (sábado libre) HORARIO EIBAR: Lunes a viernes: 9:30 – 13:30 // 16:00-19:30 Sábados: 9:30-13:00 LIBRANDO UNO DE CADA TRES Agosto todo el mes: 9:30-13:30 CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo sobre 39.000€ + variable Ayuda alquiler en caso de desplazados: El 50% del importe del contrato de arrendamiento 2) MALLORCA; ¡Buscamos dos optometristas para nueva apertura en Marratxí y Palma! Posición: Optometrista Contrato: Indefinido Horario: Lunes a sábado, continua - sábados alternos libres Salario: 36.000€-38.000€ fijos + variable + AYUDA A LA VIVIENDA Extras: Desarrollo profesional 3)ONDARROA ( BIZKAIA-PAÍS VASCO) QUÉ BUSCAMOS: Óptico/Optometrista . Necesitamos un optometrista que enfocado a gabinete: Optometría, contactología, Salud Ocular (Retinografías, Tonometrías, Ojo seco,.... ).Terapia Visual, Orto-k, Ventas, Taller de montaje, Taller de reparaciones. Audiologia. Todo tipo de tapones a medida. Gafas de seguridad laboral. HORARIO: De lunes a viernes 9:30-13:30 16:30-20:00 Verano 9:30-13:30 17:30-20:00 Sábados siempre 9:30-13:30 librando alternos CONTRATO: Indefinido SUELDO Sueldo Bruto Anual: negociable según perfil, muy competitivo. No hay comisiones dado que es una óptica muy enfocada al cliente y gabinete, no hay presión de ventas. Aceptamos candidaturas con o sin experiencia. En todas las ofertas aceptamos candidaturas de cualquier punto de España que puedan moverse, les ayudamos con el traslado, les ponemos hotel mientras buscan piso y una vez en la ubicación, les ayudamos con parte del pago del piso.

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

KEY RESPONSIBILITIES • Responsible for thawing, butchering, and preparing meats and poultry according to the thawing and preparation schedule set by Culinary and implemented by the Head Butcher and the Executive Chef., • Will be assigned a schedule by the Head Butcher and Executive Chef that can be changed from time to time for training purposes., • May be required to help transport food items from the preparation areas to the galley., • Duties include the rotation of stocks using the FIFO (first in – first out) procedure., • Duties include the cleaning and sanitizing of their working area and working utensils following the United States Public Health rules and regulations and all times., • Must be present in an early standby each time the ship is subject to a USPH inspection., • Duties include the storing of the received meats and poultry into the freezers on loading days., • Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position., • Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATION • A minimum of three years' experience as a Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred)., • Knowledge of proper cleaning techniques, requirements, and use of equipment., • Completion of high school or basic education equivalency required. #SpainButcherJobs #ButcherJobsSpain #SpainChefCareers #MeatPreparationJobs #SpainHospitalityJobs #ButcherOpportunity #HiringButcher #FoodPreparationCareers #GalleyJobs #FIFOStockManagement #CruiseShipCareers #ShipboardJobs #CulinaryJobsAbroad #HospitalityCareers #SpainCruiseCareers

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

🧩 Who We Are At Civitfun, we develop technology solutions that digitalize and automate key processes in the hospitality industry. Our flagship product, Online Check-in, enables hotels to offer a smooth, contactless, and personalized experience to their guests. We work with hotels around the world, and our commitment is to deliver specialized, efficient, and high-quality technical support, aligned with the excellence of our products. 💼 What Will You Do in This Role? As a Support Technician in the Customer Success team, you'll be responsible not only for resolving technical and functional issues reported by our clients, but also for actively contributing to the continuous improvement of our support model, hotel care and tool usage We're looking for someone analytical, goal-oriented, and committed to excellence—who can help us drastically reduce resolution times and consolidate Civitfun as a company known for its clear, agile, and effective technical support. You’ll handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear and empathetic communication. You won't manage or build integrations, but you will need to understand the interactions between PMS systems and our services to detect basic errors and assist in their resolution. ✅ Key Responsibilities • Manage tickets and incidents via Zendesk, ensuring efficient, clear, and well-documented follow-up., • Analyze technical issues by reading logs and error messages, identifying common patterns or basic failures., • Use Kibana to analyze system behavior through the Dashboard and Discover views., • Use Postman to review responses and log traces during technical troubleshooting., • Detect failure points in communication between PMS and our systems, providing an initial technical diagnosis., • Escalate well-documented technical issues to the development team via JIRA., • Review and adjust configurations involving HTML structures within our tools when needed., • Guide and support clients in technical processes and ensure correct usage of our solutions., • Monitor workflows of our products (Online Check-in, Police Report, Guestlink) to ensure they work as expected., • Collaborate in improving the quality, stability, and efficiency of our technical support. 🧠 Ideal Profile Previous experience in technical support, IT customer service, or SaaS environments. Required technical skills: • HTML (basic/intermediate), • JSON (structure and validation), • Reading and interpreting logs and API errors, • Tools: Kibana (Dashboard & Discover), Postman, Zendesk, JIRA, Microsoft and Google Drive environments, • Ability to provide clear, structured technical diagnoses for functional or integration-related issues., • Excellent written communication, empathy, and ability to translate technical concepts for non-technical users., • Ability to multitask in a dynamic, high-demand environment, focused on results and goal achievement., • Adaptable profile, comfortable with frequent changes and evolving workflows, processes, and priorities., • Experience or functional knowledge of PMS like:, • Opera Cloud, OHIP, Noray, Winhotel, Timón Hotel, QuoHotel (valued), • Intermediate to high level of Spanish and English (spoken and written).

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Product Manager for the SIDRA Inventory Tools team is responsible for facilitating delivery, enabling team performance, and ensuring the execution of SIDRA’s roadmap in alignment with key stakeholders such as Quality Control and SI Configuration, Sourcing, IT, and other Commercial Optimization teams. The role ensures high‑quality delivery flow, transparency, prioritization, and cross‑team alignment, while supporting the Head of Inventory Tools in governance, capacity planning, and dependency management. This role plays a critical part in delivering inventory data accuracy, automation capabilities, and platform enhancements, directly impacting availability quality, partner performance, and commercial value Position Responsibilities Delivery & Scrum Facilitation • Facilitate all Scrum ceremonies (Daily, Planning, Refinement, Review, Retrospective, Grooming) ensuring effectiveness and focus., • Maintain a healthy and predictable delivery flow using Jira as the execution source of truth., • Coaching the team in agile practices promoting continuous improvement and autonomy. Roadmap & Governance • Support the Head of Inventory Tools in maintaining the roadmap, aligning delivery items with business priorities., • Ensure roadmap items are categorized (Committed / In Progress / Exploratory) and updated based on Jira insights., • Prepare governance artefacts (Excel roadmap backend, think‑cell updates, Quarterly increments)., • Create, review, and maintain quality tickets (clear, well-defined, prioritized) Dependency & Stakeholder Management • Identify, track, and escalate dependencies with key stakeholders., • Facilitate alignment sessions and ensure required inputs (rules, thresholds, acceptance criteria) are provided., • Ensure demo outcomes, validations, and decisions are captured and communicated. Team Enablement & Culture • Remove blockers, protect the team from external noise, and foster a culture of collaboration., • Promote data transparency, ownership, and continuous improvement in operational and technical practices. Required skills • Strong facilitation and communication skills with technical and non‑technical stakeholders., • Ability to manage ambiguity, prioritize effectively, and maintain delivery discipline., • Conflict resolution, stakeholder alignment, and negotiation., • Analytical mindset with attention to detail. Required technical skills • Advanced experience working with Jira for backlog management and delivery tracking., • Ability to interpret delivery metrics (flow, cycle time, throughput) and build Excel-based governance models., • Familiarity with software delivery, APIs, and Snowflake-based reporting flows (not as developer but as governance facilitator)., • Understanding of integration concepts, inventory systems, and hotel supply dynamics is a plus., • Experience working with cross-functional tech/business stakeholders Experience & Qualifications Qualifications • Bachelor’s degree in Engineering, Business, Computer Science or related field (preferred)., • Scrum Master certification (CSM, PSM I/II) is an advantage. Subject matter experience • Experience in agile delivery in a B2B or API/integration-heavy environment., • Exposure to data quality, validation workflows, or rule-based systems (ideal for QC and SIC interactions)., • Experience working in distributed teams and multi-stakeholder environments. Languages • English (professional fluency), • Spanish Number of years of experience • 3–5 years as Scrum Master, Delivery Lead, Product Owner, or similar role You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Sales Director - Hospitality The company IBS Software is a fast-growing global software company with over 5,000 employees and a 28-year track record of innovation for the world’s leading travel brands. Our hospitality software division provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work®, IBS Software has a culture built on the values of precision, commitment, passion, integrity and respect for the individual. Working at IBS Software is an opportunity to join an exciting company with a great team culture and a successful track record. We are highly selective, seeking individuals with demonstrated excellence and track records of top achievement. We look for smart people who are passionate about technology and hospitality, who care deeply about their careers, and who want to work hard and have fun. Background In the coming year, the hospitality business has exciting plans for European expansion beyond distribution systems into hotel IT, initially with reservation systems and later with revenue management and property management platforms. To achieve this, we are seeking a Sales Director with a proven track record in selling hospitality software, who is based in Europe and willing to travel regularly across the continent. This is an incredibly rare opportunity to create a new business line in the region, disrupting incumbents and creating a valuable new revenue stream to IBS. You will not be inheriting an established customer base, meaning the role requires intrapreneurship, and leadership. Position Description As a Sales Director, you will work with IBS Regional Sales to promote our expanding list of products within the region. This includes upstream prospecting to identify and qualify logos and creating a healthy target account list. This activity includes meeting with prospects, attending conferences and events, and using your outstanding communication skills to present and demo our products. You will also be responsible for developing a strategic sales plan for your territory or region based on the target account list to achieve your sales goals. You will create professional and effective proposals and presentations and build comprehensive RFP responses resulting in new business. You will also lead the following activities: • Pursue targets and develop strategic relationships with key contacts and prospects., • Represent the company at trade shows and other industry events to maintain a national and regional presence and to generate valuable leads., • Network with prospective customers to persuade them to bring their business to the company., • Devise new and innovative ways to market products and services., • Assist in designing marketing and promotional materials both in print and online., • Utilize insights and market intelligence to help identify new selling opportunities and conduct independent research into target consumer base., • You will be able to showcase the system in a way that translates the functional and technical capabilities of the software into business benefits for the specific prospect, whether through demos or other formats. Required Knowledge, Skills and Abilities • Fluent English, with fluency in at least one other European language., • Cultural sensitivity is a must. You are well travelled and able to empathise and calibrate your approach according to the prospect and the engagement., • A strong understanding of Hospitality software landscape, • Experience with B2B solutions using value based and consultative selling., • Articulate, with excellent written and verbal communication skills with the ability to present compelling messages to executive leadership and complex concepts to operational teams., • Ability to identify and evaluate key strategic trends, opportunities, and risks with a particular focus on how we can drive greater value and market share., • Self-motivated, self-aware and able to drive collaborative success as a self-starter and leader., • Results-oriented and an appetite for driving business impact, in a highly autonomous role., • Team player – contributing to a climate of inclusion to bring a diverse set of perspectives to the team, • Sales coaching skills - able to engage and teach while demonstrating accountability for results, • Experience in building a thoughtful Target Account List, • Experience in building proper account plans and executing to them, • Proven technology sales track record, • Excellent negotiations skills and the ability to negotiate effectively with senior executives Required Education and Experience • Bachelor’s degree or MBA in Business Administration, Hospitality, Sales and Marketing or related field., • Online Travel a plus, • Minimum of 5 years selling enterprise hospitality software solutions, • Minimum of 5 years sales and sales management experience, • Developing sales account plans and execute to them, • Effective communicate the value proposition through proposals and presentations., • Proven experience in carrying a sales target Work Authorization Ideally, an EU or UK passport to ease travel in Europe. Travel This position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. At IBS you can look forward to: • Operating with the brightest minds in the hotel software industry, • Receiving global exposure, • Benefiting from continuous learning programs, • Performance-based career growth, • Competitive compensation that includes fixed compensation, and variable compensation based on achieving set sales goals and company paid employee benefits

Recepcionista para nuestro hotel Dorma Juan de Austria 4* ubicado en Valladolid.

Cocinero/a para nuestro hotel Eurostars Valladolid 5* ubicado en Valladolid.

Recepcionista para nuestro hotel Dorma Juan de Austria 4* ubicado en Valladolid.

Recepcionista para nuestro hotel Dorma Juan de Austria 4* ubicado en Valladolid.

Desde GRUPO CONSTRUYENDO EMPLEO incorporamos de forma estable a un/a Gobernante para trabajar en un hotel ubicado en Barcelona.

Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.F&B del hotel (restaurante, salón, servicio de habitaciones, etc.Gestionar las operaciones diarias, garantizando los procesos y procedimientos relacionados con la preparación de los

Hotel situado en Burgos necesita incorporar un/a:. Garantizar el correcto funcionamiento del hotel, asegurando la satisfacción del cliente. Supervisar las operaciones diarias del hotel, incluyendo alojamiento, recepción, restauración, y mantenimiento.

Garantizar el correcto funcionamiento del hotel, asegurando la satisfacción del cliente. Supervisar las operaciones diarias del hotel, incluyendo alojamiento, recepción, restauración, y mantenimiento. Formación en Dirección hotelera, Turismo o similar.

Icsa Grupo® busca un/a Director/a de Hotel en Castilla y León, responsable de garantizar el correcto funcionamiento del establecimiento y la satisfacción del cliente. Se requiere experiencia mínima de 5 años en el sector, formación en Dirección hotelera, y nivel medio de inglés. Desplácese

Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora.En dependencia de Dirección se encargará de.Diseñar el menú según los estándares de la empresa.Gestionar los costes, controlando el presupue

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Además, al formar

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estanc

Buscamos un/a Recepcionista para nuestro hotel Dorma Juan de Austria 4* ubicado en Valladolid.

Recepcionista de hotel en Valladolid El puesto de recepcionista es esencial para el día a día del establecimiento y la experiencia de los huéspedes. Además, el recepcionista gestiona la disponibilidad de habitaciones en el sistema, coordinándose con el equipo de limpieza para que las habitacio

Empresas: Barceló Hotel Group- Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida, y en concreto :- Formalizar las llegadas check in y bienvenida de clientes- Formalizar las sali

Buscamos a alguien con al menos 2 años de experiencia, capaz de garantizar limpieza y orden en la cocina, mientras cuidas la materia prima y trabajas en equipo con el Chef y su segundo. La Residencia Puerto Hotel en Castilla y León busca un Jefe de Partida apasionado por la cocina y el producto. E

Buscamos un/a Cocinero/a para nuestro hotel Eurostars Valladolid 5* ubicado en Valladolid.

Quieres unirte a la Industria de la felicidad? Buscamos un/a Cocinero/a para nuestro hotel 5* Eurostars, ubicado en Valladolid.

ABBA Hoteles Burgos está en la búsqueda de un/a CHEF EJECUTIVO comprometido/a para unirse a su equipo culinario.

Abadía Retuerta es uno de los destinos experienciales más prestigiosos del mundo, tal y como le avalan los numerosos reconocimientos recibidos.Abadía Retuerta cuenta con un hotel cinco estrellas (miembro de The Leading Hotels of the World) con tres Llaves Michelín, que acoge 30 exclusivas habita

Quieres unirte a la Industria de la Felicidad? Buscamos un/a Camarero/a de Pisos para nuestro hotel Dorma El Coloquio 4* ubicado en Valladolid.

Buscamos a un/a Camarero/a para nuestro Hotel 4* ubicado en Valladolid.

Buscamos una persona responsable y organizada para encargarse de la limpieza y puesta a punto de las habitaciones de un hotel de cuatro estrellas situado en Valladolid.Tus funciones principales incluirán el cambio de sábanas y toallas, reponer todo lo necesario para que los huéspedes estén cómo

Horario de lunes a viernes de 09 a 15 y fines de semana de 10 a 16. Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Camarero/a de Pisos para Sercotel Hotel Group en nuestro Hotel Sercotel Valladolid. Mantener en perfecto estado de limpieza y orden las habitaciones de un hotel,