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  • Auxiliar Administrativo/a
    Auxiliar Administrativo/a
    hace 6 días
    €600–€700 mensual
    Jornada parcial
    Salamanca, Madrid

    Responsibilities: • Answer and direct phone calls and emails, • Organize and schedule appointments and meetings;, • Take accurate minutes of meetings, • Maintain contact list, date base, • Conduct data entry, • Assist in the preparation of regularly scheduled reports, • Book travel arrangements, • Submit and reconcile expense reports, • Provide general support to visitors, • Provide information by answering questions and requests, • Research and creates presentations, • Generate reports, • Handle multiple projects, • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc., • Write letters and emails on behalf of other office staff, • Handle sensitive information in a confidential manner, • Coordinate office procedures, • Reply to email, telephone, or face to face inquiries, • Develop and update administrative systems to make them more efficient, • Manage staff appointments, • Oversee and supervise the work of junior staff, • Coordinate repairs to office equipment, • Greet and assist visitors to the office, • Photocopy and print out documents on behalf of other colleagues, • Provide polite and professional communication, • Confirm restaurant reservations for senior staff, • Book the appointments for clients, • Accompany clients to their appointments Administrative assistant requirements: • Proven admin or assistant experience, 2 years experience, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem solving skills, • Spanish: native or bilingual, • Written and oral fluency in English, another language is a plus, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, • High school diploma or equivalent; college degree preferred

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  • Front Office Manager- Four Seasons Hotel Madrid
    Front Office Manager- Four Seasons Hotel Madrid
    hace 13 días
    Jornada completa
    Centro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a Front Office Manager to join our team. Reporting to the Director of Rooms, the Front Office Manager provides strategic and operational leadership for Front Office, Guest Services, and Guest Experience. The role ensures service excellence, team development, and operational efficiency, consistently embodying Four Seasons culture and standards. What you will do Strategic Leadership Set the strategic and operational direction for Front Office, Guest Services, and Guest Experience in alignment with the Rooms Director, ensuring consistent execution of Four Seasons standards. Talent & Team Development Provide strong, inspirational leadership through coaching, feedback, development plans, succession planning and the creation of a robust internal talent pipeline. Recruitment & Performance Management Oversee hiring, onboarding, training, and performance evaluations for the Front Desk, Concierge, Guest Services, and Guest Experience teams. Quality & Performance Optimization Establish KPIs, service benchmarks, and quality standards, continuously identifying opportunities to elevate the guest experience and operational results. Guest Journey Excellence Ensure flawless check-in and check-out experiences and drive proactive service recovery to maintain the highest levels of guest satisfaction. Operational Presence Maintain strong visibility on the floor, especially during peak periods, personally engaging with VIPs, repeat guests, long-stay guests, and first-time visitors. Cross‑Departmental Collaboration Build strong relationships with all Rooms Division teams and hotel departments to ensure seamless and consistent service delivery. Cost & Labour Management Manage labour and operating costs through effective scheduling, budgeting, inventory control, and purchasing, ensuring optimal productivity and financial discipline. Innovation & Continuous Improvement Lead or participate in departmental or hotel-wide projects and initiatives that support innovation, efficiency, and ongoing improvement. What you bring Proven leadership experience in a luxury 5-star hotel environment, overseeing Front Desk, Guest Relations, and Guest Experience operations. Authentic and strategic leadership style with the ability to coach, inspire, and develop high‑performing teams. Deep understanding of luxury service principles with exceptional attention to detail and a guest‑centric mindset. Positive, resilient, and solutions-driven character, able to thrive in a dynamic and demanding environment. Excellent communication and interpersonal skills, with confidence engaging guests, colleagues, and senior leadership. Strong organizational, problem‑solving, and delegation skills. Solid business acumen with experience in labour management, cost control, budgeting, and P&L awareness. Fluency in written and spoken English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

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  • Operations Assistant - Madrid Retiro Residence
    Operations Assistant - Madrid Retiro Residence
    hace 1 mes
    €1000–€1100 mensual
    Jornada parcial
    Salamanca, Madrid

    Join us in delivering a great first living experience to more than 19,500 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in our Málaga Atalaya residence? We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 146 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working hours: This role requires you to work on the weekends (8h Saturday and 8h Sunday) and some additional hours on the weekdays (8h covering shifts). Total of 24h/week. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • A pleasant workplace in the city centre of Madrid with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

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  • Investor Relations Manager ESP
    Investor Relations Manager ESP
    hace 2 meses
    €3750–€5400 mensual
    Jornada completa
    Retiro, Madrid

    Amston – a team of talent recruitment professionals that ensures exclusive attention to your needs, fosters partnerships based on trust and provides expert insights throughout the recruitment process. Amston client – Profitus is a leading European real estate crowdfunding platform, headquartered in Vilnius, Lithuania. The platform provides investment opportunities in mortgage-backed property development projects across Europe, combining financing for developers with accessible investment options for individual and institutional investors. We are looking for an Investor Relations Manager, responsible for building, developing and maintaining a strong network of high-net-worth investors in the Spanish market, ensuring sustainable access to capital through attractive investment offerings, trusted investor relationships and close collaboration with internal teams. Job Description • Define and implement strategies for attracting and retaining HNW investors in the Spanish market, • Build and manage a strong network of HNW investors (typically investing EUR 50,000+ per project or EUR 300,000+ per active portfolio), • Establish and nurture long-term relationships with HNW investors through proactive, transparent and continuous communication, • Actively promote investment opportunities and platform products to HNW investors, • Organize and contribute to preparation of communication plans, fundraising initiatives, investor events and tailored materials for HNW investors, • Advise the Sales Team on pricing structures and investor-related considerations for specific projects, • Closely cooperate with the Product Team to structure and improve investment products maximizing portfolio performance for HNW investors, • Provide market insights and strategic input to the Marketing Team to support investor acquisition and engagement, • Represent the company at local investor, finance and real estate events in Spain Requirements • At least 3 years of relevant full-time experience in investor relations, financing, fundraising, private wealth, investment banking or advisory, • Strong understanding of investment products, capital markets and fundraising environment, • Well-connected within the Spanish investment and wealth management market, • Exceptional presentation, networking and communication skills with strong attention to detail, • Self-driven, target-oriented and independent decision-maker, • Open-minded team player with leadership mindset, • Fluency in English (minimum B2/C1) and Spanish (native or full professional proficiency) Company Offers • Key role in scaling the company’s investment business in the Spanish market, • Direct exposure to HNW investors, family offices and large investment portfolios, • High level of autonomy and ownership in a fast-growing, entrepreneurial environment, • Flat structure with close collaboration with senior leadership and HQ, • Annual company-wide bonus linked to overall performance, plus performance-based bonuses tied to individual and market results, • Flexible hybrid working model Additional information Please note that in order to ensure an efficient selection process, we will only reach out to candidates who best match the qualifications for the role.

    Inscripción fácil