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Mission Key Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines. The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main Responsibilities • Monitor and achieve store performance with relevant KPIs, • Assist in the selling process, • Conduct a brief every day and animate the brief with a “Team Board”, • Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-selling, • Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs, • Be aware of local trading environment and its impact on our sales, including competitors' trading activities, • Manage and supervise the team in the correct execution of all company operating and stock procedures, • Manage customer service quality, to meet client’s expectations by offering excellent customer service standards, • To develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events, • Act as brand ambassador to strengthen/build relationships with VIP clients, • Improve Mystery Shopper Results with action plans, • Manage sales force to achieve sales goals effectively and clearly assign their day-to-day tasks, • Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations, • Enhance individual's performance by discussing individual performance every month, daily coaching, • Work with HR Dept. in recruiting the most qualified applicants to meet the store needs, • Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action, • Ensure the proper management of staffing roster to provide appropriate store coverage, • Set up In-Store training routine, • Conduct Induction Training for new joiners and mentoring exercises, • Identify individual and team training needs to develop Talents and communicate these needs to HR Department, • Manage day-to-day needs and administration, • Review and submit sales and operational reports to management in adherence to company's KPIs and policies, • Inform management of decisions and procedures relating to business made at store level and any staff issues, • Take necessary actions to effectively control costs and ensure efficient operation in the store, • Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.), • Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance Profile • More than 10 years’ experience in Managerial role, • Bachelor’s Degree or Master’s Degree is preferred, • Manages his/ her image standards on a high level, • Strong selling and communication skills are necessary, • Administration and financial skills, • Excellent relationships skills, • Leadership, confidence, organization, professionalism, • Strong customer service skills, • Computer skills and Retail management system knowledge, • Goal oriented, multitasking, • Strong knowledge and/or interest for fashion/luxury industry, • English mandatory, knowledge of additional languages is a plus

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

MissionKey Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines.The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main ResponsibilitiesMonitor and achieve store performance with relevant KPIsAssist in the selling processConduct a brief every day and animate the brief with a "Team Board"Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-sellingDemonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIsBe aware of local trading environment and its impact on our sales, including competitors' trading activitiesManage and supervise the team in the correct execution of all company operating and stock proceduresManage customer service quality, to meet client's expectations by offering excellent customer service standardsTo develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store eventsAct as brand ambassador to strengthen/build relationships with VIP clientsImprove Mystery Shopper Results with action plansManage sales force to achieve sales goals effectively and clearly assign their day-to-day tasksMotivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relationsEnhance individual's performance by discussing individual performance every month, daily coachingWork with HR Dept. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. in recruiting the most qualified applicants to meet the store needsSupervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary actionEnsure the proper management of staffing roster to provide appropriate store coverageSet up In-Store training routineConduct Induction Training for new joiners and mentoring exercisesIdentify individual and team training needs to develop Talents and communicate these needs to HR DepartmentManage day-to-day needs and administrationReview and submit sales and operational reports to management in adherence to company's KPIs and policiesInform management of decisions and procedures relating to business made at store level and any staff issuesTake necessary actions to effectively control costs and ensure efficient operation in the storeEnsure that FENDI's xcskxlj standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.)Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance ProfileMore than 10 years' experience in Managerial roleBachelor's Degree or Master's Degree is preferredManages his/ her image standards on a high levelStrong selling and communication skills are necessaryAdministration and financial skillsExcellent relationships skillsLeadership, confidence, organization, professionalismStrong customer service skillsComputer skills and Retail management system knowledgeGoal oriented, multitaskingStrong knowledge and/or interest for fashion/luxury industryEnglish mandatory, knowledge of additional languages is a plus

Mission Key Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines. The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main Responsibilities Monitor and achieve store performance with relevant KPIs Assist in the selling process Conduct a brief every day and animate the brief with a “Team Board” Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-selling Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs Be aware of local trading environment and its impact on our sales, including competitors' trading activities Manage and supervise the team in the correct execution of all company operating and stock procedures Manage customer service quality, to meet client’s expectations by offering excellent customer service standards To develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events Act as brand ambassador to strengthen/build relationships with VIP clients Improve Mystery Shopper Results with action plans Manage sales force to achieve sales goals effectively and clearly assign their day-to-day tasks Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Enhance individual's performance by discussing individual performance every month, daily coaching Work with HR Dept. in recruiting the most qualified applicants to meet the store needs Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action Ensure the proper management of staffing roster to provide appropriate store coverage Set up In-Store training routine Conduct Induction Training for new joiners and mentoring exercises Identify individual and team training needs to develop Talents and communicate these needs to HR Department Manage day-to-day needs and administration Review and submit sales and operational reports to management in adherence to company's KPIs and policies Inform management of decisions and procedures relating to business made at store level and any staff issues Take necessary actions to effectively control costs and ensure efficient operation in the store Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.) Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance Profile More than 10 years’ experience in Managerial role Bachelor’s Degree or Master’s Degree is preferred Manages his/ her image standards on a high level Strong selling and communication skills are necessary Administration and financial skills Excellent relationships skills Leadership, confidence, organization, professionalism Strong customer service skills Computer skills and Retail management system knowledge Goal oriented, multitasking Strong knowledge and/or interest for fashion/luxury industry English mandatory, knowledge of additional languages is a plus

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Colaboramos con las principales marcas en diversos sectores, asegurando que nuestros mystery shoppers tengan oportunidades diversas y atractivas para evaluar y mejorar los estándares de servicio. Eres un ávido comprador con un ojo agudo para los detalles? ¿Disfrutas proporcionan

Realizar visitas a puntos de venta, evaluar la atención al cliente, completar formularios y reportar al coordinador.Trabajo en Tenerife, con disponibilidad de jueves a domingo.

Desde Timup, consultora de selección, estamos colaborando con un cliente del sector eventos gastronómicos itinerantes a nivel europeo, que busca incorporar un/a Director/a de Experiencia y Calidad. Diseñar e implementar un sistema de mystery shopper para obtener feedback independiente de la exper

Property Sales Consultant | Marbella | Strong Earning Potential.We are growing at Roccabox Property Group and looking for someone who already has some sales experience and wants to step into property.This is not an entry level role, but you do not need years in real estate.If you are confident on th

Buscando nuevos retos? ¿Quieres formar parte de nuestro equipo? 🚀.Con ilusión es como se cambian las cosas, y queremos contribuir a un futuro mejor gracias a la tecnología.Para conseguirlo no necesitamos héroes ni súper talentos, sino personas implicadas, motivadas, con muchas ganas de traba

Profesionales Técnicos para el Sector Naval (H/M) para nuestras oficinas de Sevilla, Madrid, Ferrol, Vigo, El Puerto de Santa María y Cartagena, en las siguientes áreas:.Completaremos formación profesional junto a nuestro equipo desde el inicio.Buscamos a personas con ganas de iniciarse y crecer

Ábside Media (COPE, CADENA100, ROCKFM, MEGASTAR, 13TV), seguimos creciendo y queremos incorporar a un/a.Procesos de gestión de órdenes y planificación de contratos.Elaboración de presupuestos y ofertas comerciales.Gestión de campañas de publicidad.Atención telefónica y soporte al equipo de

Estamos buscando a una persona talentosa para unirse a nuestro equipo de Affinity & Motor en Marsh.Este puesto estará ubicado en Oviedo y es 100% presencial.Nuestro Cliente, una importante financiera perteneciente a uno de los grupos de automoción más grandes del mundo, necesita incorporar un imp

Comienza tu andadura profesional con nosotros! Oferta de empleo como Supervisor o Supervisora de Producción en Stellantis Zaragoza.Quieres ser parte de algo GRANDE en la industria automotriz? ¡Esta es tu oportunidad en Stellantis.Stellantis es uno de los principales fabricantes del mercado mundial

We are working with a market leading insurance Broker seeking an M&A Insurance Associate in Madrid.It is entering an exciting period of exponential growth.This position is a great opportunity to join a growing company and gain exposure to all facets of the M&A insurance industry.This is an opportuni

DOMINION, empresa española con proyección global, se encuentra en la búsqueda de ESTUDIANTE EN PRÁCTICAS para su Dpto.Somos una empresa internacional, con presencia estable en 35 países por lo que la persona seleccionada trabajará en un entorno internacional.El candidato seleccionado apoyará

With more than 90 years of experience, we are a privately owned company operating in over 60 countries, with 10,000 passionate employees committed to innovation.We work with a fully vertically integrated end-to-end model, serving the world’s leading retailers.To protect and enhance the reputation

Desde Adecco Selección estamos buscando administrativos/as con idioma Alemán.Nuestro cliente es una importante empresa en expansión que opera a nivel nacional.En este puesto te encargarás de realizar toda las gestiones administrativas que conlleva la operativa de la empresa, dirigiendo la activi

Liderarás la operatividad de los servicios en una industria del sector farmacéutico, gestionando el equipo humano asociado y garantizando el cumplimiento de los niveles de servicio acordados con el cliente.También coordinarás nuevas instalaciones, contratación de servicios y asegurarás el ópt

Únete a nuestro equipo como Coordinador/a de Quirófano en el Hospital Viamed Santa Elena!.Eres un profesional con experiencia en el área de quirófano? Estamos buscando a alguien como tú que le motive la innovación, el trabajo colaborativo, que se apasione por el bienestar del paciente.Al hacer

Te gustaría impulsar tu carrera como agente inmobiliario.Bienvenido a Housfy, donde trabajamos con un propósito claro: queremos que todo el mundo tenga.Una metodología exclusiva para ganar más:.Multiplicarás tus ingresos gracias a la.Además, para que nada te frene, contarás con.Tú vendes, Ho

Control de documentación administrativa.Tareas administrativas (facturación, contabilidad, registro de gastos, etc.Gestión y respuesta de correos electrónicos, especialmente con proveedores.Archivo y organización de documentación.Capacidad de organización y atención al detalle.Buenas habilid

Desde LHH Recruitment Solutions seguimos colaborando con una prestigiosa empresa del sector seguros, en pleno proceso de Transformación con el objetivo de posicionarse como la compañía referente dentro del sector seguros.Como parte de este ambicioso reto, actualmente buscamos un/a:.Técnico/a de

Our goal is to strengthen the brand in Spain.We are looking for an expert to work as.Senior Solution Architect & Developer – NoSQL/AI Specialist!.As a Senior Solution Architect & Developer – NoSQL/AI Specialist, you will play a pivotal role in designing and implementing advanced NoSQL architectu

Bienvenido a FINANZAUTO! Somos la empresa líder en el sector de la maquinaria industrial, motores y servicio de postventa.Además, somos el distribuidor oficial de la marca CATERPILLAR.Te ofrecemos una oportunidad de unirte a una empresa orientada a la calidad y al trabajo en equipo , donde el buen

Grupo financiero independiente en Intermediación, Consultoría, Titulización y Gestión en mercados financieros y de energía del sur de Europa, con más de 40 años de antigüedad.Sociedad Gestora de Fondos de Titulización.Técnico en Administración o formación equivalente.Conocimiento y manej

Red Points is the most widely used solution to recover digital revenue.They leverage Red Points to take back the revenue that’s rightfully theirs.With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by servi

SIGMADOS ANÁLISIS E INVESTIGACIÓN SL es una empresa de investigación especializada en el análisis y estudios de mercado, brinda soluciones personalizadas basadas en datos para ayudar a tomar decisiones estratégicas.Contamos con un equipo experto y comprometido en transformar datos en informaci�

Importante empresa del sector industrial y energético busca incorporar en su plantilla un perfil como Sales Support o soporte comercial para sus oficinas centrales ubicadas en Madrid.Proveer soporte operacional a la actividad comercial, transversal a varias líneas de negocio, asegurando la eficien

IPP) with presence in Europe, United States and Latin America with more than 19 years’ experience.The company develops, builds, finances, manages and operates high quality renewable energy projects in several countries, with a portfolio of 2,6 GW (1,3 operational and + 1,3 ready to build / under c

En Arcecarne SL buscamos incorporar un/a.Oficial Administrativo/a de Compras.La persona seleccionada se encargará de realizar tareas administrativas relacionadas con la gestión de proveedores, pedidos y control de documentación.Introducción de datos en sistema.Control documental de entradas, tra

Actualmente estamos en pleno crecimiento y buscamos incorporar a.Contrato indefinido y proyecto estable de largo recorrido.Más de 22 días de vacaciones laborales.Horario flexible de entrada y salida.Jornada intensiva todos los viernes y meses de verano.Posibilidad de trabajo a distancia una vez pa

Abogado/a Fiscalista – Sector Audiovisual.Tienes experiencia en el ámbito fiscal y te apasiona el mundo del cine y la televisión? Esta oportunidad es para ti.En Andersen buscamos incorporar un/a.Será necesario capacidad de trabajo en equipo, así como capacidad de gestión individual y autónom

Buscamos Arquitecto/a de Infraestructura – Proyecto Bancario (Full Remote).Tienes una sólida trayectoria en arquitectura de sistemas y te motiva diseñar soluciones tecnológicas complejas a gran escala? Esta oportunidad es para ti.Formarás parte del equipo de arquitectura de una compañía del

TGRC is currently partnering with a leading international renewable energy company to identify a.Procurement Analyst– Solar/BESS.This is an excellent opportunity to be part of a well-established and fast-scaling organization with a strong global footprint across solar and energy storage projects.T

MarTech Data Architect & Integration Specialist (Full-time / Long-term) 🚀.Are you a master of data orchestration looking for a high-impact, international challenge? At.Data Architect & MarTech Expert.DMP and Marketing Automation platforms.Data Orchestration & Integration.You will manage the end-t

Si disfrutas estando en terreno, coordinando equipos y viendo cómo los proyectos se hacen realidad de principio a fin… este reto es para ti.Actualmente, estamos reclutando un/a.LÍDER DE INSTALACIONES Y MONTAJES TÉCNICOS | PROYECTOS EN CAMPO.CUÁLES SERÁN TUS RESPONSABILIDADES?.Liderarás proye

Quieres desarrollarte en una empresa donde los valores fundamentales son el Cliente, la Persona y el Desarrollo Profesional? Si te identificas con esto ¡sigue leyendo!.Document Management Professional.El puesto es ideal para un profesional con experiencia práctica en gestión documental que compre

Con SAFTI puedes abrir tu propio negocio inmobiliario digital!.Desarrolla tu negocio escalable en el sector inmobiliario a nivel internacional y crea un equipo para generar una estructura sólida que te permita disparar tus ingresos de forma ilimitada, con todo el soporte y la infraestructura de una

Position: Quality Assurance Technician.GDPs, cGMPs, Quality for Marketing Affiliate.Quality Assurance and Quality control and/or manufacturing processes.Assure compliance of GxP, regulatory and internal standards according to quality policies and applicable requirements within Insud Pharma Group.Man

Hoy no solo somos especialistas en procesos SAP.Hemos dado un paso más allá: trabajamos desde un modelo de.Inteligencia Artificial se convierte en eje estratégico de transformación.Impulsamos programas de transformación donde la cadena de suministro deja de ser operativa para convertirse en una

Grupo Cuñado, multinacional especializada en la distribución de tubería y valvulería enfocada a proyectos del sector Oil&Gas, está buscando incorporar en su sede de Alcalá de Henares a un Técnico/a de ofertas junior.Recepción de peticiones de oferta.Envío de peticiones de oferta a fabricant