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Mission Key Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines. The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main Responsibilities • Monitor and achieve store performance with relevant KPIs, • Assist in the selling process, • Conduct a brief every day and animate the brief with a “Team Board”, • Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-selling, • Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs, • Be aware of local trading environment and its impact on our sales, including competitors' trading activities, • Manage and supervise the team in the correct execution of all company operating and stock procedures, • Manage customer service quality, to meet client’s expectations by offering excellent customer service standards, • To develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events, • Act as brand ambassador to strengthen/build relationships with VIP clients, • Improve Mystery Shopper Results with action plans, • Manage sales force to achieve sales goals effectively and clearly assign their day-to-day tasks, • Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations, • Enhance individual's performance by discussing individual performance every month, daily coaching, • Work with HR Dept. in recruiting the most qualified applicants to meet the store needs, • Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action, • Ensure the proper management of staffing roster to provide appropriate store coverage, • Set up In-Store training routine, • Conduct Induction Training for new joiners and mentoring exercises, • Identify individual and team training needs to develop Talents and communicate these needs to HR Department, • Manage day-to-day needs and administration, • Review and submit sales and operational reports to management in adherence to company's KPIs and policies, • Inform management of decisions and procedures relating to business made at store level and any staff issues, • Take necessary actions to effectively control costs and ensure efficient operation in the store, • Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.), • Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance Profile • More than 10 years’ experience in Managerial role, • Bachelor’s Degree or Master’s Degree is preferred, • Manages his/ her image standards on a high level, • Strong selling and communication skills are necessary, • Administration and financial skills, • Excellent relationships skills, • Leadership, confidence, organization, professionalism, • Strong customer service skills, • Computer skills and Retail management system knowledge, • Goal oriented, multitasking, • Strong knowledge and/or interest for fashion/luxury industry, • English mandatory, knowledge of additional languages is a plus

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

MissionKey Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines.The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main ResponsibilitiesMonitor and achieve store performance with relevant KPIsAssist in the selling processConduct a brief every day and animate the brief with a "Team Board"Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-sellingDemonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIsBe aware of local trading environment and its impact on our sales, including competitors' trading activitiesManage and supervise the team in the correct execution of all company operating and stock proceduresManage customer service quality, to meet client's expectations by offering excellent customer service standardsTo develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store eventsAct as brand ambassador to strengthen/build relationships with VIP clientsImprove Mystery Shopper Results with action plansManage sales force to achieve sales goals effectively and clearly assign their day-to-day tasksMotivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relationsEnhance individual's performance by discussing individual performance every month, daily coachingWork with HR Dept. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. in recruiting the most qualified applicants to meet the store needsSupervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary actionEnsure the proper management of staffing roster to provide appropriate store coverageSet up In-Store training routineConduct Induction Training for new joiners and mentoring exercisesIdentify individual and team training needs to develop Talents and communicate these needs to HR DepartmentManage day-to-day needs and administrationReview and submit sales and operational reports to management in adherence to company's KPIs and policiesInform management of decisions and procedures relating to business made at store level and any staff issuesTake necessary actions to effectively control costs and ensure efficient operation in the storeEnsure that FENDI's xcskxlj standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.)Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance ProfileMore than 10 years' experience in Managerial roleBachelor's Degree or Master's Degree is preferredManages his/ her image standards on a high levelStrong selling and communication skills are necessaryAdministration and financial skillsExcellent relationships skillsLeadership, confidence, organization, professionalismStrong customer service skillsComputer skills and Retail management system knowledgeGoal oriented, multitaskingStrong knowledge and/or interest for fashion/luxury industryEnglish mandatory, knowledge of additional languages is a plus

Mission Key Mission of the Store Manager is to successfully lead the Store by ensuring that all standards in terms of performance, processes and team management are compliant with FENDI values and guidelines. The Store Manager will be responsible for the business development and targets achievement by building up a loyal client base through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main Responsibilities Monitor and achieve store performance with relevant KPIs Assist in the selling process Conduct a brief every day and animate the brief with a “Team Board” Analyse the business, propose, and implement action plans to improve results, generate sales for each product category also by promoting cross-selling Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs Be aware of local trading environment and its impact on our sales, including competitors' trading activities Manage and supervise the team in the correct execution of all company operating and stock procedures Manage customer service quality, to meet client’s expectations by offering excellent customer service standards To develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events Act as brand ambassador to strengthen/build relationships with VIP clients Improve Mystery Shopper Results with action plans Manage sales force to achieve sales goals effectively and clearly assign their day-to-day tasks Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Enhance individual's performance by discussing individual performance every month, daily coaching Work with HR Dept. in recruiting the most qualified applicants to meet the store needs Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action Ensure the proper management of staffing roster to provide appropriate store coverage Set up In-Store training routine Conduct Induction Training for new joiners and mentoring exercises Identify individual and team training needs to develop Talents and communicate these needs to HR Department Manage day-to-day needs and administration Review and submit sales and operational reports to management in adherence to company's KPIs and policies Inform management of decisions and procedures relating to business made at store level and any staff issues Take necessary actions to effectively control costs and ensure efficient operation in the store Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stocks, administration, etc.) Ensure that Visual Merchandising is consistent with Company standards and display is always the best, aligned with sales performance Profile More than 10 years’ experience in Managerial role Bachelor’s Degree or Master’s Degree is preferred Manages his/ her image standards on a high level Strong selling and communication skills are necessary Administration and financial skills Excellent relationships skills Leadership, confidence, organization, professionalism Strong customer service skills Computer skills and Retail management system knowledge Goal oriented, multitasking Strong knowledge and/or interest for fashion/luxury industry English mandatory, knowledge of additional languages is a plus

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Job Title Director of F&B of the Resort Department Food & Beverage Responsible for All Food & Beverage Service Personnel Reporting to General Manager Primary Objective of Position Under the general guidance of the General Manager, assess, evaluate and ensure that long-term and short term goals of the resort and its Food & Beverage operations are met. To direct and manage all food & beverage activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the resort’s guidelines and business plan and service concepts. Working Liaison: Liaise with all teams in the resort so that all client’s needs are met and exceeded as far as possible. Key responsibilities: Assess, Evaluate and ensure Food & Beverage Goals are met Develops, implements a general business plan, and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability. Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the resort’s food & beverage operations are competitive in the market place. Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed. Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration. Randomly inspects all food & beverage areas on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary. Checks the food & beverage outlets’ reservation lists, hotel arrival list, Meetings & Events guest list, and VIP list to ensure that F&B staff are aware of all VIP guests and traces. Is proficient in all food & beverage procedures to be a resource when needed. Challenges employees within department to achieve optimum food & beverage cost percentage and service per employee. Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation. Monitors food & beverage sales regarding discounts. Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results. Plans and co-ordinates in-house activities and package plans with Executive Chef, Sales & Marketing Managers and Front Office Manager. Direct and manage Food & Beverage Department to achieve the resort and departmental goals Utilises leadership skills and motivation to maximise employee productivity and satisfaction. Monitors hotel’s and golf areas overall service and team work daily, and makes recommendations for improvement to Department Heads. Selects and develops strategies to improve guest service, food production techniques and efficiency. Analyses financial reports relating to food & beverage, and takes corrective action and follow-up. Achieves goals for Mystery Shopper Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: • local requirements - market needs - competition - trends - potential costs and labour costs - availability of food & beverage products - merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with Brand quality standards. With Executive Chef, maintains an updated recipe file for all food and beverage items to include: • Sales history - Sales mix - Actual costs - Potential costs - Menu price - Par stocks - Production time Prepares food and beverage business plan based on input from Executive Chef. Assists in the development of the resort’s annual business plan, by developing strategies to increase sales in food & beverage. Laws, Regulations and Policies Monitors and makes sure the food & beverage departments follow all applicable laws. Monitors purchasing practices to ensure maximum quality to lowest possible price. Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products within corporate standards. Strictly adheres to HACCP guidelines Human Resource Management Screens, interviews and assists in selecting potential Department Heads and Supervisors for department. Develops and recommends appropriate training to meet guest needs to include Training Plan, SOP Manual. Checks that staff meets and exceeds guest expectations by training and encouraging staff to go ‘the extra mile’. Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, reliable service. Develop departmental training plans. Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager. Conducts the following Human Resources related tasks: • Performance appraisals - Coaching - Counselling - Discipline and grievance - Employee relations - Wage and salary administration - Compensation and benefits - Succession planning Employee Relations Fosters and develops effective employee relations within department and throughout the resort. Establishes and maintains effective internal communications, including daily meetings with own Department Heads and Supervisors, to ensure optimum team work and productivity. Conducts monthly departmental meetings with all food and beverage staff present. Looks for ways to motivate and challenge employees. Health & Safety Ensures that all potential and real hazards are reported and reduced immediately. Fully understands the hotel’s fire, emergency procedures. Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees. Ensures that employees work in a safe manner that does not harm or injure self or others. Stimulates and encourages a general awareness of health and safety in tasks and activities carried out within the division. Ensures the safety of the people and property within the premises by applying resort regulations, adhering to existing laws and regulations. Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening. Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of resort employees is maintained by all employees in the department. Other Attends meetings and training required by the General Manager. Assists colleagues to perform similar or related jobs when necessary. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Accepts flexible work schedule necessary for uninterrupted service to resort guests. Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual. Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.

Colaboramos con las principales marcas en diversos sectores, asegurando que nuestros mystery shoppers tengan oportunidades diversas y atractivas para evaluar y mejorar los estándares de servicio. Eres un ávido comprador con un ojo agudo para los detalles? ¿Disfrutas proporcionan

Realizar visitas a puntos de venta, evaluar la atención al cliente, completar formularios y reportar al coordinador.Trabajo en Tenerife, con disponibilidad de jueves a domingo.

Desde Timup, consultora de selección, estamos colaborando con un cliente del sector eventos gastronómicos itinerantes a nivel europeo, que busca incorporar un/a Director/a de Experiencia y Calidad. Diseñar e implementar un sistema de mystery shopper para obtener feedback independiente de la exper

AMERICAN TOUR OPERATOR IS LOOKING FOR.Buyer / Contracting Manager in Tourism field.We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a.If you're analytical, proactive, and possess strong.Your primary focus will be on supplier selection (Hotels & Transportation Com

Data Architect – Madrid (Hybrid).Madrid and participate in high-impact international projects.If you are passionate about designing scalable data solutions and want to work in a dynamic, collaborative environment with a strong technical culture —.We are a global leader in digital transformation,

Te apasiona la tecnología? ¿Quieres participar en retos innovadores? ¿Lo tuyo son las soluciones en la nube? ¡Tenemos un desafío para ti!.Buscamos un perfil de DATA ARCHITECT para nuestro equipo de Data & AI que nos ayude a seguir evolucionando nuestra competencia como empresa de referencia en

Machine Learning y Deep Learning.Sus soluciones se centran en la optimización inteligente de procesos en sectores como automoción, construcción, metal, agua o portuario con grandes compañías como Michelin, Ford, Sacyr o Thyssen Group.Gracias al proceso de expansión continua en Tyris AI, actual

Te sientes cómodo manejando herramientas informáticas, tienes experiencia administrativa en seguros y te motiva un entorno donde se valora el trabajo bien hecho y la mejora continua?.Experiencia previa en funciones administrativas en corredurías o empresas del sector seguros ( al menos 2 años) v

MarTech Data Architect & Integration Specialist (Full-time / Long-term) 🚀.Are you a master of data orchestration looking for a high-impact, international challenge? At.Data Architect & MarTech Expert.DMP and Marketing Automation platforms.Data Orchestration & Integration.You will manage the end-t

Debido a nuestro constante crecimiento y expansión estamos siempre buscando sumar talento que aporte en este proceso.Si te apasiona el mundo de la logística, esta posición es para ti! pues serás responsable del correcto funcionamiento, coordinación y organización de la logística, distribuyend

Buscamos talento junior con ganas de aprender y crecer!.Formarás parte del equipo de producción y participarás en proyectos reales, aprendiendo de manera progresiva:.Manejo de maquinaria de impresión digital, textil y corte.Trabajos de rotulación, personalización y acabados.Preparación y segu

Listo/a para dar el siguiente paso como AI Python Engineer? 🚀 ¡Desde.Cómo es trabajar con nosotr@s?.Cultura de mejora continua: Te integrarás en proyectos retadores que impulsarán tus conocimientos y experiencia.Crecimiento profesional: Apostamos por el desarrollo del equipo y priorizamos la

Liderarás la operatividad de los servicios en una industria del sector farmacéutico, gestionando el equipo humano asociado y garantizando el cumplimiento de los niveles de servicio acordados con el cliente.También coordinarás nuevas instalaciones, contratación de servicios y asegurarás el ópt

Tienes pasión por la cocina y te gustaría formar parte de un prestigioso hotel en Córdoba?.Estamos buscando Cocineros/aa para unirse al equipo culinario y ofrecer una experiencia gastronómica incomparable!.Contrato indefinido con salario competitivo acorde al convenio.Descuentos en alojamiento y

Oferta de empleo: Auxiliar Administrativo/a.Buscamos incorporar un/a auxiliar administrativo/a para despacho profesional con alto volumen de trabajo y múltiples áreas de gestión.La persona seleccionada dará apoyo en tareas administrativas generales, gestión documental, atención telefónica y o

Oferta de empleo – Proyecto tecnológico en gestión de metadatos y biblioteconomía.Buscamos incorporar perfiles especializados para un proyecto de alto nivel técnico centrado en la gestión, transformación e ինտoperabilidad de metadatos.Responsable de la definición funcional del proyecto y

Imaginas tu carrera profesional siendo parte del cambio y la transformación social?¡BUSCAMOS TU TALENTO!.Auxiliar Administrativo/a comercial.Administrativo/a para nuestra Dirección de Apoyo de San Sebastián.QUÉ REALIZARÁS EN TU DÍA A DÍA?.Gestionarás información dentro del departamento/cen

Syspro Automation es una empresa de ingeniería enfocada en la automatización de procesos industriales y la transformación digital, que trabaja globalmente y cuenta con oficinas en España, Portugal, Suiza y Estados Unidos.Seleccionamos un/a Técnico/a Automatista, con al menos tres años de exper

Ofrecemos productos y servicios de.Si vienes de otro sector sin experiencia financiera, nuestro compromiso es formarte.Siempre tendrás un equipo de profesionales a tu lado para enseñarte todo lo que necesites, con el único objetivo de consolidar tu carrera.Trabajarás por objetivos, pero nos ocup

We are looking for a high-level.Your mission will be to build the necessary infrastructure to scale a real.Data Mesh architecture by domains, ensuring system scalability.Develop and execute Governance-as-Code strategies.Establish and validate Data Contracts.Lead technical implementation on Snowflake

CEVA Logistics ofrece soluciones globales de cadena de suministro para conectar a personas, productos y proveedores en todo el mundo.Presente en 170 países y con más de 110.Creemos que nuestros empleados son la clave de nuestro éxito.Queremos involucrar y empoderar a nuestro diverso equipo global

Técnico/a de Operaciones – Financiación al Consumo (Teletrabajo 100%).Validación y control de expedientes de financiación.Gestión y resolución de incidencias operativas.Seguimiento de operaciones (estado, firma y activación).Interlocución con clientes para soporte y resolución de dudas.At

Ya son más de 40 años cuidando de nuestros clientes en España.Si vienes de otro sector sin experiencia financiera, nuestro compromiso es formarte.Siempre tendrás un equipo de profesionales a tu lado para enseñarte todo lo que necesites, con el único objetivo de consolidar tu carrera.Trabajará

Grupo Loxam, multinacional líder en alquiler y venta de maquinaria selecciona un “Técnico/a electromecánico/a Oficial 1ª, 2ª y/o 3ª – Maquinaria generalista y de elevación” para su delegación de Sagunto, Valencia.Diagnóstico y reparación de averías en maquinaria pesada y ligera (ele

Senior Cloud Architect / Cloud Operations Lead (AWS & Azure).Sector Logístico | Multicloud | Kubernetes.DevOps/SRE y proveedores externos.Diseñar, evolucionar y gobernar plataformas.Responsabilidades principales (Run & Evolution).Definir y gobernar el modelo de.Control de permisos y cumplimiento n

Migrate legacy SAS tools into modern Python-based solutions.Implement and validate statistical methods (e.Bayesian models, confidence intervals).Ensure accuracy by comparing Python outputs with validated datasets.Contribute to software validation, QA documentation, and traceability.Collaborate close

Quieres formar parte de una empresa innovadora, presente en sectores tan importantes como automoción, rail, energético o aeroespacial entre otros? Desde SEGULA TECHNOLOGIES estamos buscando a gente como tú.La compañía ha experimentado un rápido crecimiento en los últimos años y actualmente e

Quieres formar parte del equipo de Serveo?.Si quieres que cada día sea diferente, enfrentándote a nuevos desafíos y formando parte de un equipo que te permita desarrollar todas tus capacidades, ¡sigue leyendo!.En Serveo somos un equipo multidisciplinar, diverso e inclusivo, formado por más de 5

Nuestro cliente es una firma joven de servicios legales, con más de 10 años de trayectoria y un enfoque full service que abarca las principales áreas del Derecho (Procesal, Mercantil, Laboral, Sector Público y Tax).La firma se encuentra en pleno proceso de crecimiento y consolidación, y está i

KNAPP Ibérica – filial del Grupo KNAPP – especialista en soluciones de automatización intralogística busca profesionales a incorporar a su plantilla.Realización de mantenimiento electromecánico preventivo y correctivo.Diagnóstico y resolución de averías en la tecnología de transporte y

Quieres emprender en el sector inmobiliario y crear tu propio negocio?.En iad España, red inmobiliaria internacional presente en más de 8 países, estamos ampliando equipo y buscamos asesores inmobiliarios independientes con mentalidad emprendedora.Modelo de negocio digital y probado en España.Pl

En el puesto de Personal de Cabina de Pintura en ManzaSport S.Realizarás tareas como, cuelgue de piezas, limpieza, embalaje, descuelgue de piezas , la limpieza y el lijado previo y el mantenimiento del equipo de pintura.Este es un puesto de tiempo completo, que se desempeñará de manera presencial

Estamos en búsqueda de un Analista Funcional/Business Analyst con amplia experiencia en el área de.Análisis de requisitos y traducción a.Participación en iniciativas bajo.Interlocución con negocio y equipos técnicos.Asegurar el cumplimiento de estándares como.Arquitecto Funcional o Business

Somos una consultora referente en el mercado español, con.Comunicación corporativa y financiera.Comunicación digital y marketing.Creatividad, diseño y branding.Public affairs, propósito e impacto.Un programa de prácticas pensado para que.Más del 20% de nuestros becarios continúan su carrera

Puesto a cubrir lo antes posible en Nantes - Francia.Te gustaría formar parte de una aventura humana y contribuir al desarrollo de los niños mientras creces profesionalmente?.Nuestra promesa es crear entornos seguros y favorables al aprendizaje, que impulsen el desarrollo de los más pequeños.Con

Our customer is a technology-based startup with solid funding that is in the midst of expansion.They will hire the selected candidate as an internal and permanent employee.We are looking for a passionate.You’ll ensure data is trusted, traceable, and high-quality across systems, driving a strong da

Events Assistant (Volare Vitae).Are you organised, creative, and excited about supporting the delivery of international events?.At Volare Vitae, we provide high-quality event and logistics support to EU-funded projects across multiple regions.Assist in planning and coordinating events (workshops, co

IGNIS es una empresa joven del sector de energías renovables, en pleno proceso de.Actualmente buscamos incorporar un/a.Administrativo/a para el Equipo de People.Si te motiva formar parte de un entorno dinámico, con proyección internacional y en un sector estratégico como el de las renovables, ¡

Responsable del stock total de producto terminado de la compañía en la categoría de joyería, incluyendo almacén central, stock en tránsito y stock en tiendas, asegurando su correcto dimensionamiento dentro de los objetivos de días de stock definidos por el CFO, y garantizando que las decision

Importante empresa del sector logístico busca incorporar un/a.Dirección y supervisión de las operaciones logísticas diarias.Coordinación de equipos de trabajo y liderazgo de mandos intermedios.Planificación, organización y mejora continua de procesos logísticos.Control de indicadores de rend