Servicio al Cliente jobs in Pedralbes - Page 4Create job alerts

Experience the power of a game-changing career.Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions,

Experience the power of a game-changing career.Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, i

Trilingual Account Manager - Greek Speaking, English and one other European language. Fluency in English and Greek, plus ONE of the following: Dutch, German, Italian, French, Spanish, Finnish, Swedish, Danish, Portuguese, Polish, Czech, Slovak, Romanian, or Norwegian.

Have a proficient or bilingual level of French with an advanced English level.

Are bilingual or proficient in German and advanced level of English.

Trilingual Account Manager - German Speaking, English and one other European language. Fluency in English and German, plus ONE of the following: Dutch, Greek, Italian, French, Spanish, Finnish, Swedish, Danish, Portuguese, Polish, Czech, Slovak, Romanian, or Norwegian.

Orientación al cliente y enfoque en la excelencia del servicio.

Con más de 8 años de experiencia, nuestro objetivo es acercar la metodología del fútbol español a miles de jóvenes jugadores, garantizando siempre una experiencia deportiva y personal de máxima calidad. Posibilidades de desarrollo profesional dentro de la empresa. Buscamos incorporar a nuestr

This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!. Communicate with customers via chat, video, and co-browsing tools. Understand customer needs and recommend the ideal produ

This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!. Communicate with customers via chat, video, and co-browsing tools. Understand customer needs and recommend the ideal produ

This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!. Communicate with customers via chat, video, and co-browsing tools. Understand customer needs and recommend the ideal produ

En Claranet buscamos un/a Technical Account Manager (TAM) para incorporarse a nuestro equipo de Service Delivery Management. Buscamos un técnico senior en cloud privado e infraestructura, con sólida experiencia como administrador de sistemas, que quiera acompañar y asesorar a clientes estratégicos. Se trata de un rol hands-on, donde implicarse en la ejecución, resolver retos técnicos y mejorar los servicios día a día es clave. Si te apasiona combinar visión estratégica con acción directa y aportar valor real, este es tu sitio. Misión Serás el referente técnico de un grupo de clientes estratégicos, actuando como su interlocutor de confianza y guiándolos en la mejora continua de sus entornos. Tu papel combinará: • Conocimiento técnico profundo (cloud privado, redes, virtualización, backup, seguridad, almacenamiento…), • Visión estratégica y consultiva, para proponer mejoras y roadmaps tecnológicos, • Colaboración transversal con equipos de ingeniería, preventa y delivery Principales Responsabilidades • Ser el punto de referencia técnico para tus clientes, entendiendo sus necesidades y traduciéndolas en soluciones concretas, • Analizar y anticipar riesgos, capacidad, rendimiento y seguridad de los servicios, • Proponer y presentar recomendaciones técnicas en reuniones con el cliente, • Definir roadmaps tecnológicos alineados con su evolución y con nuestras capacidades, • Validar soluciones en fases de diseño e implementación, participando en la resolución de problemas complejos, • Colaborar con preventa en propuestas técnicas para nuevos proyectos o evolutivos Requisitos • +5 años de experiencia en roles técnicos de infraestructura, cloud o servicios gestionados, • Amplio conocimiento en redes, virtualización, backup, seguridad y almacenamiento, • Experiencia en alta disponibilidad, continuidad de negocio, monitorización y escalabilidad, • Capacidad para diseñar arquitecturas complejas y acompañar su evolución, • Experiencia real en interlocución técnica con clientes exigentes, • Conocimientos de ITSM/ITIL, • Habilidad para comunicarte con perfiles técnicos y no técnicos, • Proactividad, orientación a resultados y ganas de seguir creciendo, • Nivel alto de inglés (oral y escrito) ¿Que ofrecemos? • Modalidad híbrida de trabajo (teletrabajo + oficina)., • Horario flexible., • Carrera profesional con formación continua., • Clases de inglés., • Retribución flexible (ticket restaurante, guardería, transporte)., • Subvención de gimnasio., • Snacks, café y té en la oficina., • Participar en los principales proyecto tecnológicos del sector, con gran disparidad de tecnologías y crecimiento, • Conciliación de la vida personal, • Día libre en tu cumpleaños., • Equipo humano de primera, para nosotros es muy importante incorporar a grandes personas antes que a grandes técnicos En resumen: buscamos un técnico senior apasionado por la tecnología, que quiera estar cerca del cliente y guiarle en su evolución.

About the Role We are seeking an experienced and proactive Finance Manager to join our team. This role will play a critical part in driving financial excellence, ensuring compliance, and supporting our business growth. The ideal candidate will combine strong technical expertise with a commercial mindset, acting as a trusted partner to both the finance function and the wider business. Key Responsibilities • Lead the annual budgeting process, monitor execution, and manage rolling forecasts, providing insightful financial analysis., • Manage the preparation and conversion of financial statements between IFRS and local GAAP, ensuring accuracy and timeliness., • Partner with business units to understand operational needs and provide tailored financial solutions., • Oversee tax compliance and reporting, ensuring alignment with local regulations and corporate policies., • Coordinate and manage external and internal audit processes, ensuring smooth communication and timely resolution of audit matters., • Identify process improvement opportunities to enhance efficiency and accuracy across finance operations., • Report to the Head of Finance on a regular basis, and support tasks assigned by HQ office., • Establish a good relationship with external parties such as external auditor, tax agents and bankers. Requirements • Bachelor’s degree or above in Finance, Accounting, Economics, or a related field; CPA/ACCA/CMA or equivalent qualifications preferred., • Minimum 7 years of relevant finance experience, with at least 3 years in a managerial capacity., • Proven expertise in internal controls, budgeting, IFRS, local GAAP, and tax compliance., • Demonstrated experience in managing audit processes and working effectively with auditors., • Strong commercial acumen and ability to collaborate cross-functionally, aligning finance initiatives with business strategy., • Excellent communication, leadership, and problem-solving skills; comfortable working in a fast-paced environment., • Fluency in English, both written and spoken; ability to operate effectively in an international setting.

Centro Tecnológico del Notariado.Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y eficientes, contribuyendo a la ex

Barcelona as the main Hub for their.As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s.This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digi

Who we are Ventós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world. We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development. Currently we need to reinforce our Sales team by incorporating an Sales Assistant. Your Role • Assisting in sales and setting up new customer accounts, • Ordering samples and documentation for customers and following up with them, • Entering quotations and sales orders, following up and keeping the customer informed on the status of orders, • Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time, • Generate and prepare export documentation and liaise with HQ for export information and documentation, • Manage customers through open and interactive communication, • Identify and assess customer needs., • Manage customer complaints by following up to ensure their resolution, • Maintain customer databases, • Communication and coordination with other departments Your Skills and Experience • Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills., • We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training., • High level of English, • Desire to be part of a fast growing company with the opportunity to progress as a professional., • Strong communication skills and able to work alone and as part of a team; enthusiastic and reliable, • Organised person, • Experience with Navision ERP a plus Additional Information We offer a benefits package which includes: • Option to work remotely 1 whole day and 2 afternoons per week., • Flexible working hours, • Free language classes depending on the needs and other training courses., • Health Insurance., • Common spaces for after work activities., • Meal and breakfast service partially subsidized by the company., • Corporate paddle tennis court for employees and family members Do you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!

Somos Década, agencia especializada en marketplaces, retail media y publicidad digital. Reconocidos por nuestra experiencia en impulsar el éxito de marcas en Amazon, en otros canales y respaldados por múltiples certificaciones avanzadas, incluyendo nuestra distinción como Agencia de Amazon Ads ADVANCED Partner, Amazon Marketing Cloud Service Provider, Amazon Marketplace EU Agency Gold Partner y Tik Tot Shop Partner Década es sinónimo de excelencia y resultados premiados: • Reconocimiento de la Industria:, • Caso de éxito reconocido por Amazon Ads a nivel internacional - 2025, • Finalistas en Mejor Estrategia Retail Media en los Retail Media Awards - 2024., • Elegida Agencia Líder en Marketplaces en la VII Edición de los Premios Tecnología e Innovación del Diario La Razón - 2023., • Elegida Agencia Marketplaces Revelación - 2022. En Década, no sólo impulsamos marcas, construimos carreras. ¡Únete como E REATIL

We are Applus+ Laboratories, the division of the Applus+ Group that provides testing, certification, and product development engineering services. In the IT & CYBERSECURITY laboratory, we are accredited to carry out cybersecurity evaluations on products under private certification schemes. We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others. We are looking for a highly motivated Junior/Mid Account Manager , passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services. Responsibilities: • Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services., • Understand client needs and offer appropriate solutions that meet their digital security requirements., • Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions., • Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience., • Participate in industry events and fairs to promote our services and expand our network of contacts. Requirements: • Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field, • 2 years of experience in IT sales or cybersecurity., • Excellent oral and written communication skills in English., • Passion for cybersecurity and a desire to learn and grow in the field of certification., • Ability to build strong relationships with clients and understand their specific needs., • Proactive and results-oriented mindset, with the ability to work independently and in a team. We Offer: • Full-time position, • Opportunity to work in an exciting, constantly growing industry and professional development., • Collaborative work environment and highly motivated team., • Attractive compensation package and commissions based on achieved results., • Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers). Are you passionate about cybersecurity? Do you want to be part of a team of experts? This is your company! Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for a Field Service Specialist position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide. Job Summary We are currently recruiting for an experienced Electrical Field Service Engineer to conduct preventative and reactive maintenance on Fike explosion suppression and isolation systems at customer locations as required. Home-based, ideally located in Barcelona. Primarily covering the Spain and mainland Europe. Primary Responsibilities • A Home-based role but working on varied industrial sites, predominantly across Spain and EU countries., • To perform routine maintenance, inspections, and repairs on installed systems to ensure optimal functionality and reliability. Diagnose technical issues, identify root causes, and implement effective solutions., • Provide remote and on-site technical support to customers, addressing inquiries, troubleshooting problems, and offering timely solutions. Collaborate with internal teams to resolve complex technical issues., • Build and maintain strong relationships with customers by delivering exceptional service and acting as a reliable service engineer., • Maintain accurate and comprehensive records of service visits, technical issues, resolutions, and customer interactions., • Travel to customer sites as required, often on short notice, to perform maintenance and repairs. Flexibility in travel schedule is essential., • Adhere to the Fike SHEQ & regulatory regimes. Job Qualifications: • Personable character, able to integrate with a small dynamic, professional team., • Run own diary and customer base, including travel and accommodation arrangements to suit., • Willingness to travel frequently and work independently in various customer environments., • Proficiency in reading technical drawings, schematics, and manuals., • Strong technical aptitude with the ability to understand and troubleshoot complex technical systems., • Ability to work emergency cover at short notice and be on an emergency call rota., • Calm, diplomatic personality; sometimes there is pressure to get equipment working quickly., • Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders., • Assist in other pan-European regions as required., • Level 6 Higher Certificate (or equivalent), • Qualification in a suitable engineering discipline., • Proficient in using Windows, Gmail, Word, Excel., • Multi-skilled background – electrical, mechanical,, • Controls & instrumentation.

Buscamos incorporar un telefonista para recepción de llamadas y gestión de incidencia. Responsabilidades Recepción de llamadas, gestión de incidencias, asignar servicios a los conductores. Requisitos habilidades de comunicación oral efectiva, habituado a las herramientas ofimáticas nivel usuario alto, se valora que tenga carnet de conducir pero no es excluyente, se valora el conocimiento de inglés y otros idiomas, no es excluyente. Habilidades Capacidad de trabajo bajo presión, tomar decisiones rápidas y tener buena comunicación con equipos y público. Cultura organizacional Se promueve el trabajo en equipo, ambiente de trabajo colaborativo, se premia la productividad y promueve el asenso según la valía . Se ofrece Capacitación y formación a cargo de la empresa, contrato de trabajo a jornada completa e indefinido, alta en Seguridad Social, salario por convenio. Interesados enviar CV en formato PDF al correo y poner en referencia: Telefonista

Job Description - Customer Service Operations Manager VIP (Travel Plus/FinTech) Clients About the Role We are seeking a dedicated and experienced Customer Service Operations Manager to guide our teams of Customer Service who assist VIP B2C and B2B clients with their travel needs. The ideal candidate will have a strong background in customer service, preferably within a B2C and B2B travel environment (fintech experience is a plus), with a proven ability to lead, coach, and motivate our customer service department to deliver exceptional service to our clients. The successful candidate will be responsible for overseeing all aspects of our customer service operations, ensuring exceptional service delivery, and driving continuous improvement. This role requires a strategic thinker with strong leadership skills and a proven track record in managing customer service teams. This is an in-office position, and you will be required to work from your local office. What You'll Do • Lead, train, and mentor multiple teams of Customer Service, fostering a positive and productive work environment., • Oversee the handling of calls and emails, ensuring professional assistance to top VIP clients with bookings, cancellations, special requests, and modifications., • Provide guidance and support to the team in resolving issues related to hotel reservations, including discrepancies or unexpected changes, and in collaborating with hotel partners for quick resolutions., • Act as an escalation point for unresolved issues, providing expert assistance and maintaining clear communication with clients and stakeholders throughout the process., • Monitor team performance against SLAs and KPIs, implementing strategies to improve efficiency and customer satisfaction., • Demonstrate and instill a customer-first mindset within the teams, ensuring each client’s needs are understood and addressed effectively., • Collaborate with other departments to streamline processes and improve the overall customer experience., • Conduct regular team meetings, performance reviews, and provide constructive feedback to team members., • Monitor and analyze customer service metrics (e.g., response times, resolution rates, customer satisfaction scores) to identify trends and areas for improvement., • Implement and optimize customer service tools and technologies, including CRM systems and communication platforms., • Prepare and present regular reports on customer service performance to senior management., • Stay up-to-date with industry best practices and emerging trends in customer service. What We're Looking For • Minimum of 10 years of experience in customer service, with at least 5 years in a leadership or supervisory role, ideally in a B2C and B2B travel environment., • Fluent in English, with exceptional verbal and written communication skills (TOEFL is recommended). Additional languages are a plus: French, Spanish, Arabic, • Solid experience with B2B clients, email and call etiquette, including the ability to handle calls professionally and write clear, concise, and professional responses., • Proven ability to work well under pressure and manage multiple priorities in a fast-paced environment., • A strong sense of ownership and accountability, with the ability to lead a team in moving cases forward with urgency., • Excellent attention to detail and advanced problem-solving skills., • Flexibility to work shifts, including evenings, weekends, holidays, and night shifts, to support a global operation. This role is an in office position and you will be required to work from your local office., • Demonstrated ability to motivate and develop a team, fostering a high-performance culture., • Proficiency in CRM software and customer service tools. If you are a proactive, detail-oriented leader with a passion for providing exceptional travel experiences and fostering a high-performing team, we would love to have you join us!

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. For COSCO SHIPPING Lines Spain we are looking for an experienced Export Customer Service Assistant (m/f/d) for our office in Barcelona or Valencia, Spain. Key Responsibilities: Reporting to the Customer Service Team Leader, the key responsibilities include: • Advising clients on available departures., • Managing bookings., • Supporting the Sales, Pricing, and Planning departments., • Coordinating with ECD/Supply for transportation management., • Controlling required shipping documentation., • Assisting clients with Synconhub operations., • Resolving load-related issues., • Monitoring and ensuring compliance with KPIs. Requirements: • Proficiency in English (B1 level or higher)., • An organized, methodical, detail-oriented individual who enjoys teamwork., • The position will be onsite at our offices in Barcelona or Valencia. If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines Spain, we invite you to apply today.

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Dutch on a native level, then this is an amazing professional opportunity for you! ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Customer Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region. Key languages: • Native or fluent level of Dutch, • Fluent level of English Main responsibilities: • Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales), • Data entry and maintenance of data related to the consumers at a local market level into the CRM platform, • Managing cases and E-commerce questions using the software tools provided Core skills/experience: • Able to work from Barcelona, • Enjoy taking care of and helping people, • Knowledge of Social Networks would be highly valued, • Team player who is also able to work independently, • Attentive, empathetic, flexible, and proactive, • Good communication skills, • Passionate about sports, • Eager to learn What's on offer: • Monday to Friday 09:00 - 18:00, • Hybrid working model (50% from home per year), • Employee discount on ASICS products, • Tickets restaurant (10€ per day), • Health insurance, • Free gym at the office + laundry services, • Modern working environment, • Joining an international company that is a premium True Sports Performance brand

The Customer Master Data Team is responsible for managing the life cycle and quality of Worldwide Keysight Customer and Partner Data in ERP and CRM systems, which presents an accurate global view of our customers we do business with and their company structures. The team ensures that Keysight can derive legal compliance, effective risk management, and operational efficiency from the customer database through systematic data stewardship. The Customer Master Data Team holds the ownership of customer data standards for all Keysight customers and partners worldwide across the business. Responsibilities • Create and update customer records based on users' requests using several corporate systems/BI tools, • Validate information using specific tools/processes. Ensure consistent data formatting and comply with regional/local regulations together with Keysight requirements., • Be proactive in identifying/correcting invalid/incorrect customer information based on reports, • Identify ideas/ways to perform cleanup more effectively and efficiently through formulas, reports, analysis, • Be in direct contact with our global Customer Contact Centers (and other departments), • Contribute with ideas on data quality initiatives through researches, analysis, reports, and presentations, • Participate in projects involving the team and other departments, with the ultimate goal of improving the quality of our customer database, process improvement, automations, etc., • Elaborate and Prepare monthly/quarterly reports Qualifications • Flexibility on working hours - regular working hours: 2.30pm to 11.30pm – Monday to Friday, • Fluency in English. Additional asian language highly considered, • Bachelor's or Master's Degree or University Degree or equivalent., • At least 2 years of relevant experience in Customer Services / Administration / Marketing / IT, • Experience in administration using corporate systems/application, • Creative and goal-oriented thinking, • Knowledge of MS OFFICE (intermediate/advanced Excel skills - formulas/macros), • Good communication skills, • Accuracy and quality oriented, • Proactive, • Basic programming skills will be highly considered

Actual Talent is the talent acquisition consultancy that offers Executive Search, RPO and Talent Solutions. About the client: Multinational company within the pharmaceutical / medical devices industry. Job description: As a Customer Service Specialist, you will be the key liaison between our customers and internal teams. Your mission is to ensure a seamless and high-quality customer experience throughout the order management cycle. You'll collaborate closely with departments such as Sales, Planning, Quality, and Finance to meet client needs and optimize internal processes. Key Responsibilities • Deliver excellent customer support via clear, friendly, and professional communication, • Manage end-to-end order processing: confirmations, invoicing, returns, and refunds, • Provide timely and accurate updates on order status, • Collaborate with internal teams to align on customer needs, forecasts, and lead times, • Maintain and update customer data in SAP, • Track and report on customer inquiries and feedback, • Follow internal procedures, policies, and workflows, • Proactively resolve issues and ensure customer satisfaction Requirements : Education: • Minimum: Vocational training (Ciclo Formativo de Grado Superior) in a relevant field, • Preferred: Bachelor's degree or equivalent in business, supply chain, or related field Experience: • Minimum 3 years in a similar role, ideally in supply chain or logistics Languages: • Fluent in Spanish and Catalan, • Professional working proficiency in English (spoken and written) Technical Skills: • Proficiency in Microsoft Office (especially Excel and Word), • Experience with SAP is highly valued Key Competencies • Strong time management and multitasking abilities, • Excellent communication and interpersonal skills, • High attention to detail and problem-solving mindset, • Team-oriented with a collaborative attitude, • Commitment to continuous improvement and learning, • Travel Required: No, • Collaboration with: Sales, Finance, Planning, Quality, Marketing, R&D

¡Estamos contratando! ¿tienes experiencia como Manager en el sector servicios?¿hablas Inglés con fluidez? Esta oferta es para ti. ¿Por qué Optima Retail? Somos expertos en Facility Management. Ofrecemos una experiencia diferente a nuestro cliente. Apostando por la excelencia en la calidad , profesionalidad en la gestión y ofreciendo soluciones innovadoras y tecnológicas a en nuestros servicios. Estamos presentes en 40 países y colaboramos estrechamente con empresas TOP del sector Retail. Si eres una persona proactiva , dinámica y resolutiva únete nuestro equipo donde podrás colaborar en un entorno dinámico, sostenible y friendly . Vas a ser el protagonista de un viaje insólito donde podrás crecer profesionalmente y desarrollar proyectos increíbles en el sector Retail y con clientes TOP. Como Manager tus funciones principales serán: • Supervisar y liderar un equipo dedicado al Facility Management en diversas ubicaciones., • Coordinar la ejecución eficiente de servicios de mantenimiento preventivo y correctivo., • Garantizar el cumplimiento de estándares de calidad y seguridad en todas las operaciones., • Colaborar estrechamente con clientes para entender sus necesidades y asegurar la satisfacción., • Planificar y asignar tareas según las habilidades y capacidades del equipo., • Realizar informes de desempeño y proponer mejoras continuas. Requisitos mínimos: • Nivel alto de inglés y valorable otros idiomas (francés . italiano, portugés, alemán..)., • Experiencia previa coordinando equipos en el sector servicios., • Conocimiento sólido de prácticas y procedimientos de mantenimiento., • Habilidades demostradas en liderazgo y gestión de equipos., • Excelentes habilidades de comunicación y trato con clientes., • Orientado a resultados y resolución de problemas., • Flexibilidad para adaptarse a entornos cambiantes. Se ofrece: • Estabilidad laboral en un importante grupo de gestión de servicios en pleno crecimiento y perspectivas de futuro., • Horario laboral flexible a jornada completa de lunes a viernes. Dos tardes libres(viernes) al mes siempre que se logren kpi establecidos., • Contrato indefinido., • Buen ambiente laboral, equipo joven i dinámico., • Carrera profesional., • Fruta , agua y café en nuestra oficina., • Si estás interesado, me encantaría saber de ti... No dudes en clicar ¡!

¿Quiénes somos? Tandem HSE somos una ingeniería de Seguridad Industrial y Medioambiente, relacionados con la gestión de productos químicos, con más de 20 años de experiencia dentro del sector. Ofrecemos nuestros servicios y saber hacer al mercado global de Ingeniería, Oficina Técnica, Consultoría y Formación, ayudando a nuestros clientes a desarrollar sus procesos de forma segura y eficiente. Queremos incorporar a un/a Asistente de Ventas para unirse a nuestro equipo Comercial y desempeñar un papel fundamental en el crecimiento y desarrollo de nuestro departamento. ¿En qué consistirá tu día a día? • Actualización Base de Datos., • Mantenimiento de contratos., • Registros de precios., • Preparar, coordinar y revisar licitaciones., • Preparación y envío de ofertas. ¿Qué nos gustaría ver en tu Currículum? • Formación Profesional en Administración., • Experiencia demostrable de 1 año en un puesto similar., • Habituado/a ha trabajar con herramientas del paquete Office 365., • Valoramos muy positivamente nivel de inglés alto. ¿Cómo nos gustaría que fueras? • Proactivo/a, Resolutivo/a y Responsable., • Metódico/a Ordenado/a., • Capacidad para trabajar en equipo y comunicarte de forma asertiva., • Disposición para aprender y aportar nuevas ideas., • Tienes habilidad para priorizar tareas de manera efectiva, asegurando el cumplimiento de plazos y la eficiencia en el trabajo diario., • Teamplayer y que expandas buen ambiente ¿Qué te ofrecemos nosotros? • Programas de formación y aprendizaje continuo, • Contrato indefinido, • Flexibilidad horaria y todos los viernes ¡tardes libres!, • Eventos de empresa. ¡Nos gusta divertirnos!, • Retribución Flexible: Ticket Restaurante, Ticket Transporte y Ticket Guardería., • Seguro médico., • Buen ambiente de trabajo, abiertos e inclusivos.

En Etnia Barcelona en HQ necesitamos incorporar un/a Customer Service con nivel nativo de FRANCÉS en el Departamento de Customer Service ¿Cómo será tu día a día? • Atender todas las llamadas entrantes tanto de los clientes como de la red de ventas., • Procesar pedidos y garantías para ofrecer al cliente la mejor calidad en plazos de entrega., • Gestionar quejas y reclamaciones para ofrecer al cliente la mejor solución en cada caso., • Solucionar las incidencias de transporte para cumplir con los plazos establecidos., • Asistir a otros departamentos para asegurar la buena comunicación con los representantes y clientes. Requisitos: • Experiencia mínima previa de 2 años trabajando en un departamento de Customer Service., • Francés nativo y nivel alto de castellano., • Valoraremos positivamente conocimientos de SAP. Buscamos una persona resolutiva, metódica, con habilidades comunicativas, y acostumbrada a trabajar en entornos internacionales, con capacidad de trabajo en equipo y de adaptación a entornos dinámicos. Te ofrecemos: • Incorporación a un grupo Internacional en pleno crecimiento., • Integración en un entorno de trabajo joven, dinámico, creativo., • Posibilidades de crecimiento y desarrollo profesional., • Salario competitivo y beneficios sociales. En ETNIA estamos comprometidxs con la igualdad de oportunidades y apostamos por un entorno de trabajo diverso e inclusivo como motor para la creación de equipxs donde todxs puedan ser la mejor versión de sí mismxs.

¿Tienes experiencia en atención al cliente? ¿Tienes experiencia en la gestión administrativa de ventas? Si eres una persona con iniciativa, con energía, con ambición para conseguir metas y crecer día a día; si disfrutas con el contacto con el cliente, te gustan las áreas de gestión y administración de ventas ¡te estamos buscando! En Ruedas Alex estamos ampliando nuestro departamento de Atención al Cliente y buscamos a alguien como tú. En este proyecto vas a encontrar un entorno familiar y dinámico en el que encontrarte respaldado desde el primer día. Entre tus principales funciones destacarán: • Atención telefónica: recepción de las llamadas de los clientes, • Gestión e-mail recibidos clientes, • Gestión y resolución de incidencias, • Envío de la información solicitada por el cliente: ofertas, propuestas, …, • Introducción de pedidos, • Realización de campañas de captación/información a clientes Si te apasiona el mundo comercial y la atención al cliente es tu prioridad, no dudes en hacernos llegar tu candidatura.

Who we are: At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey. Nature and aim of the position The holder of this position is responsible for managing an assigned merchant portfolio for Tax Free Shopping products with the objective to improve the service offer to travelers and to develop new business hunting. Your role As an Account Manager you will be overall responsible for managing an assigned merchant portfolio for TFS products with the objective to improve the service offer to travelers and to develop new business hunting. Main duties and responsibilities • Delivery of sales targets, • Delivery of account specific contractual obligations and agreed activities at store level, • Improve merchants knowledge and expertise with our services, • Accurate account management delivering the Sell-out objectives:, • First / ongoing training, • Maximize TFS business (IR and RR management), • Business Statistics analysis, presentation, discussion and action, • Action plans and store visits in line with company segmentation model, • Accurate use of CRM to plan, record and report account specific activity Skills • 4-5 years’ experience of account management ideally in the FMCG, retail or financial services, • Proven experience of winning and developing new business, • Strong interpersonal, verbal and oral communication skills., • The ability to learn on a steep learning curve., • Driven and enthusiastic individuals, who can use their own initiative., • The skills to build and maintain strong customer relationships with an ability to grasp customers’ current and potential needs., • Strong negotiation and influencing skills, • Good use of time management skills, can demonstrate ability to prioritize, • Results-orientated with a proven track record of achieving targets., • Good organizational skills with the ability to work for periods unsupervised., • Fluency in English & Spanish is a must. Catalan is nice to have. Together, we go further: At Global Blue, you’ll enjoy: • Hybrid work flexibility, • Hands-on learning in luxury retail, technology, and data-driven marketing., • Fun team-building activities, workshops, and social events. At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results. Feels like you? Explore further! Let’s write the future together: apply now

Empresa líder del sector busca incorporar un/a responsable del equipo de atención al cliente. Principales funciones: -Liderar el equipo de Client Service en la gestión de cuentas: gestionando y manteniendo la relación administrativa de los pedidos y los envíos de los clientes asignados. -Satisfacción del cliente: Será responsable de garantizar la satisfacción del cliente en todo momento, resolver problemas y ofrecer soluciones, así como medir la satisfacción del cliente a través de encuestas y análisis. -Realizar una correcta coordinación interna: trabajando en estrecha colaboración con otros departamentos como planificación, logística, fabrica y finanzas. Incluyendo la coordinación de la entrega de productos o servicios, resolver problemas operativos y comunicar las necesidades y expectativas de los clientes a otros equipos internos. -Capacidad de desarrollo de nuevas oportunidades de negocios: comprender las necesidades y objetivos de cada cliente y presentar soluciones. -Capacidad de gestión de crisis: Será responsable de gestionar y resolver las situaciones de manera rápida y eficiente. -Control de ventas y análisis de la Estadísticas de Ventas. Seguimiento de desviaciones. Elaboración de informe de seguimiento periódico de situación División. Colaboración en realización presupuesto ventas anuales. -Dar soporte a los Área Mánager en su relación con resto de departamentos. -Gestión del Sistema Informático: Entrada y seguimiento de la revisión de previsiones en el sistema informático. Seguimiento de desviaciones. -Otras funciones derivadas de la gestión del área correspondiente. Que buscamos de ti: -Formación universitaria en ADE, Marketing, Comunicación o RRPP, Comercio Internacional o afín. • IMPRESCINDIBLE vehículo para acceder al centro de trabajo Qué ofrecemos: -Posición permanente de jornada completa -Salario competitivo -Beneficios sociales -Flexibilidad horaria

At MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25 years of industry experience, our multilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. Today, our team comprises over 170 professionals, and thanks to our commitment to excellence, we continue to grow. Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative! Your daily tasks will include: • Attending calls and responding to emails from clients and dealerships., • Following up with customers until their inquiries are fully resolved., • Making reminder calls and following up on incidents to achieve maximum satisfaction., • Updating databases, drafting reports, and creating summaries. We are looking for you if: • You have a C1 level of English and are fluent in Dutch, Swedish or German., • You are preferably available full-time, but we are also open to considering part-time applicants., • You will be working from our Barcelona office in a 50% hybrid position, with the first 5-6 months approx. fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 2, Sant Just Desvern, 08960 Barcelona. What we offer: • Permanent position with an indefinite contract from the beginning., • Salary: €22-24.000 gross per year., • Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months)., • Be part of a great team of professionals in an internationally consolidated company., • Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships., • MSX Bazaar: Collective purchasing portal with great discounts for employees., • Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...)., • 23 working days of vacation per year, as stipulated by the collective agreement., • Additional incentives for employee referral programs, internal trainers, new business opportunities, etc. Do you think you're the ideal person for this position? We want to meet you! Apply now, and we'll review your application. MSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity.

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Catalunya (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role is based in Catalunya and can be performed from our Barcelona office. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in Catalunya., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • Valuable knowledge and existing relationships within Partners and MSSP in Catalunya will be considered a strong asset for this role. Your Profile • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Catalunya and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have excellent communication skills and present yourself competently and confidently to partners and customers – both in Spanish, Catalan and English., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • You are highly organized and know how to prioritize tasks to support the growth and success of the Hornetsecurity Group. Your Benefits • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • And, of course, the usual standards such as development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code and much more. Join us and be a key player in taking Hornetsecurity’s growth in Spain to the next level!

¿Te gustaría trabajar en atención al cliente en el sector sanitario? No dejes pasar tu oportunidad e inscríbete. ¡Estamos deseando conocerte! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. ¿Cuáles serán tus funciones? Ofrecer un servicio de calidad al cliente para gestionar sus necesidades de acuerdo con los estándares marcados de Teladoc Health International. • Atender telefónicamente las necesidades de los asegurados., • Detectar las necesidades de los asegurados., • Toma de datos de forma telefónica y registrarlo en ficha MEC., • Dar alternativas en caso de negar una cobertura., • Ofrecer valoración médica en caso de reclamación del servicio., • Derivar a Atención al Cliente temas administrativos., • Realizar llamada saliente a funeraria para comunicar defunción., • Realizar llamada saliente a gestor asistencial para comunicar defunción., • Enviar mail de comunicación de siniestro de deceso., • Seguir y mantenerse actualizado de los protocolos internos de gestión, características particulares acordadas con las compañías y las políticas para cumplir con la ética de Teladoc Health International., • Comunicación de dudas por los canales correspondientes en Teams., • Realizar reciclajes y formaciones de nuevos skills., • Revisar diariamente mail y Teams con posibles comunicaciones de nuevos protocolos., • Revisar implementación de nuevos protocolos y consultar dudas al equipo de coordinación. ¿Qué esperamos de ti? • Estudios mínimos de FPI o Ciclo Formativo Grado Medio., • Valorable experiencia en atención al cliente/call center y/o haber trabajado anteriormente en sector sanitario., • Castellano y catalán nivel avanzado/nativo y valorable otros idiomas., • Persona con buena actitud, con orientación al cliente y con buenas habilidades comunicativas., • Habilidades informáticas. ¿Qué ofrecemos? • Contrato temporal con fecha de incorporación 22 de septiembre., • Jornada parcial de 28 horas semanales de lunes a domingo (días rotativos) en horario de tardes de 15h a 22h., • Trabajo presencial en nuestras oficinas ubicadas en Barcelona., • Formación inicial de MAÑANAS durante las dos primeras semanas., • Oportunidad de trabajar en la empresa referente a nivel mundial en servicios asistenciales.

JOB DESCRIPTION: • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience., • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience., • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust., • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact. OUR REQUIREMENTS: • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity., • Customer-Centric Mindset: Prioritize the customer experience in every interaction., • Language Maestro: Fluent in Danish (C1) and proficient in English (B2)., • Administrative & Tech Proficiency: Possess strong administrative and technical skills. WE OFFER: • Salary: 11.000 PLN gross monthly,, • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 3 weeks of accommodation,, • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,, • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance., • Skill Development: Gain new skills through comprehensive training programs., • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment., • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

THE BOARD, firma especializada en búsqueda y selección de personal, estamos trabajando para uno de nuestros clientes, consultoría tecnológica internacional, en la selección de un Account Manager IT con perfil de venta y seguimiento de cuentas . 🔎 ¿Qué buscamos? • 🏦 Experiencia de más de 10 años trabajando en consultoría tecnológica realizando funciones comerciales vendiendo servicios (infra, aplicaciones, data, ciber,...), • 💡Imprescindible conocimiento del sector privado en clientes ubicados en Cataluña., • 🎯 Experiencia gestionando cuentas y diseñando planes de cuenta, haciendo crecer el negocio en base a recurrencia y abrir nuevas áreas en los clientes., • ⚙Experiencia en venta consultiva, desde la generación de la oportunidad a la respuesta a RFP, trabajando las oportunidades internamente con los equipos de preventa y delivery, y teniendo impacto los clientes., • 💻 Acostumbrado a la presión de la venta y generación de nuevos negocios., • ☑️ Capacidad para relacionarse con las áreas de negocio, tecnología y compras de los clientes, teniendo cierta cartera de clientes y relaciones que se puedan aportar. 🔗 ¿Qué ofrecen? • 📝 Incorporación inmediata con contrato indefinido., • 💰 Paquete retributivo compuesto de salario fijo (60-70k) más 40-50% de variable con revisiones anuales y plan de formación., • ✈️ 25 días de vacaciones, jornada de verano y viernes jornada intensiva.

PEKOS Group () es un grupo de empresas multinacional, líder en el sector de industrial (válvulas industriales para aplicaciones de oil and gas, petroquímica, etc.). Actualmente se encuentran en plena fase de expansión y buscan incorporar en una de sus sociedades a un/a: Customer Service (Sector Industrial) Formando parte del equipo de back office comercial, será una persona que dará soporte desde las oficinas de Pekos Group, ubicadas en Montmeló. Realizará la atención telefónica de clientes tanto nacional como internacional. Ayudará en la preparación de propuestas técnicas y presupuestos y realizará la elaboración de los documentos para la propuesta; una vez cerrado el contrato, hará seguimiento del pedido y dará soporte al departamento comercial en todo el ciclo de venta. Realizará un seguimiento de los contratos, pedidos y facturas asegurando también que el cliente esté atendido y que se resuelvan sus dudas. Será el apoyo interno del departamento Comercial que gestionará desde la oficina la relación con los clientes, con el objetivo de asegurar la calidad y el servicio de los productos entregados al cliente. Pensamos en un perfil con formación mínima de Grado Medio y experiencia en el sector industrial en posiciones de ventas internas o customer service, dentro de un departamento comercial mínima de 2 años. Deberá aportar un nivel de inglés medio para poder atender a los clientes y responder correos electrónicos. Ofrecemos la posibilidad de sumarse a un ambicioso proyecto, dentro de un grupo sólido en constante crecimiento. Ofrecen flexibilidad horaria en entrada y salida, los viernes jornada intensiva y también jornada intensiva los meses de verano.

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

Buscamos a un/a Customer Service Manager para una empresa del sector de FMCG. Funciones: • Registrar en SAP los pedidos e incidencias., • Seguimiento de los pedidos, gestionando las reclamaciones y las incidencias que puedan ocurrir durante el proceso., • Desbloquear y gestionar pedidos recibidos que no cumplen con los criterios establecidos según las directrices comerciales., • Introducir en SAP tarifas/precios/descuentos (condiciones comerciales)., • Contabilizar cargos emitidos por los clientes., • Analizar incidencias y sus causas para hallar soluciones y evitar que vuelvan a ocurrir., • Otras tareas de soporte al Responsable del departamento: maestro de clientes, gastos de vendedores, cálculo de incentivos, entrada de lo acuerdos promocionales con clientes., • Gestión de equipos. Requisitos: • Grado superior en Administración o similar., • Conocimientos de SAP y Office (Excel y Word)., • Castellano e Inglés., • Organización del trabajo y orientación al cliente., • 5 años en posición similar., • Conocimientos sólidos de la operativa de Gran Consumo. ¡Si te interesa, no dudes en aplicar!

UPL Limited (NSE: UPL & BSE: 512070, LSE: UPLL) is a global provider of sustainable agriculture products and solutions, with annual revenue exceeding $6bn. We are a purpose-led company. Through OpenAg®, UPL is focused on accelerating progress for the food system. We are building a network that is reimagining sustainability, redefining the way an entire industry thinks and works – open to fresh ideas, innovation, and new answers as we strive towards our mission to make every single food product more sustainable. As one of the largest agriculture solutions companies worldwide, our robust portfolio consists of biologicals and traditional crop protection solutions with more than 14,000 registrations. We are present in more than 130 countries, represented by more than 10,000 colleagues globally. Would you like to develop your knowledge and skills in our Supply Chain and Customer Service department? Would you like to have the opportunity to learn about agrochemical business? In UPL we are seeking for a Supply Chain & Customer Service Iberia TRAINEE! Job Duties and Responsibilities: • Participate in the resolution and processing of possible incidents with the deliveries and invoices., • Collaborate in the management and control of stock., • The Trainee will provide telephone attention and customer management. Requirements: • Studies of CFGS and / or Business Administration, Engineering, doing a master's degree in Supply., • Great user of management tools (excel)., • Mental structure, methodical., • With capacity to work in detail., • English B1 (no official qualification required)., • Valuable knowledge in supply and forecast., • Possibility of signing an internship agreement from the University., • Possess a valid visa throughout the entire internship period., • Availability for a full time internship from 6 to 12 months. What We Offer: • You will learn about Supply Chain in the agrochemical sector., • Mentorship: Guidance from an experienced mentor., • Grow professionally closely to Supply Chain Manager Iberia., • Strategic Projects: Involvement in impactful CS & Supply projects., • Real-World Challenges: Exposure to real Supply challenges. Diversity&Inclusion at UPL: UPL is an equal opportunity employer and all qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Notice to Recruiters and Staffing Agencies: UPL and its affiliates and subsidiaries ("UPL") have an internal recruiting department. UPL may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies should only contact UPL’s Human resources department (hereafter referred to as HR department) for staffing requirements at UPL which would present all candidates internally. Agency must obtain written approval from UPL's HR department before submitting resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening will UPL pay the agreed upon service fees. UPL will not pay a fee to any Agency that does not have such agreement in place.

En Logicalis Spain actualmente estamos buscando un/a Account Manager Sr. IT, que quiera seguir desarrollando su carrera profesional asociada a la generación de negocio y gestión de clientes en el ámbito del sector tecnológico, para ampliar nuestro equipo comercial en Barcelona. Funciones a desempeñar: • Conocimiento e interés por el mundo de la consultoría y entornos IT., • Generar relaciones con clientes, prospección comercial y generación de oportunidades de negocio acorde al portfolio de Logicalis., • Experiencia en sector Administración Pública, • Se valorará nivel alto de inglés ¿Qué ofrecemos en Logicalis Spain? • Puesto de trabajo estable, • Jornada intensiva todos los viernes, julio y agosto, • Festivo el día de tu cumpleaños + día de asuntos propios, • Posibilidad de acceder a planes de retribución flexible (tarjeta restaurante, tarjeta transporte)., • Seguro Médico Privado, Wellhub., • Importantes descuentos en diferentes servicios y formaciones por ser empleado de Logicalis, (retail, electrónica, viajes..), • Formación y certificaciones adaptadas a tu puesto de trabajo., • Desarrollo profesional Ubicación: Barcelona

Empresa del sector retail en pleno crecimiento precisa incorporar un/a Agente de Atención al Cliente Web. Si eres una persona meticulosa, resolutiva y organizada ¡queremos conocerte! ¿En qué consistirá tu día a día? • Atender a los clientes de manera amable y profesional, a través del teléfono, correo electrónico y Whatsapp., • Resolver preguntas e inquietudes del cliente sobre nuestros productos, pedidos realizados a través de nuestra web, las entregas de pedidos…, • Atender y resolver las posibles incidencias en el momento de realizar la compra online, incidencias en la entrega, etc., • Gestión de quejas y reclamaciones: Escuchar y abordar las quejas y reclamaciones de los clientes de manera profesional y efectiva. Requisitos • Se valorará experiencia mínima de un año en departamentos de atención al cliente web., • Excelentes habilidades de comunicación verbal y escrita., • Ideal si provienes del sector retail., • Vehículo propio, • Imprescindible Nivel alto de inglés (hablado y escrito). ¿Qué te ofrecemos? • Incorporación a una en plena expansión y a un equipo entusiasta., • Horario en jornada completa., • Puesto 100% presencial

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

🔍 About the Role To manage and oversee all aspects of bank account management and payments for all the entities of the group, ensuring efficiency, compliance, and optimal treasury operations in collaboration with the team, the external BPO and banking partners. The role will ensure smooth payment execution, bank cost optimization, and the integrity of bank account records. 🎯 What You’ll Do Bank Account Management • Manage opening, closing, and maintenance of bank accounts across multiple jurisdictions, including KYC documentation updates., • Maintain bank master data and update treasury management systems (TMS) with relevant documentation., • Ensure compliance with banking regulations and internal policies for account management., • Liaise with banking partners to negotiate terms, review account conditions, and minimize banking costs., • Implement best practices for bank relationship management to optimize services and fees., • Oversee the execution of all group payments, ensuring alignment with corporate policies and payment calendars., • Process treasury payments, including intercompany transfers, MM Deposits, loan settlements, FX transactions, and agency fees., • Supervise third-party, payroll, and tax payments, ensuring timely execution., • Monitor and execute foreign exchange (FX) transactions, ensuring timely funding for payments in foreign currencies., • Act as the primary liaison between the company and the BPO for day-to-day treasury operations., • Ensure service level agreements (SLAs) and key performance indicators (KPIs) are met., • Identify process improvement opportunities and drive automation initiatives to enhance efficiency., • Prepare monthly treasury reports for financial closing., • Ensure timely delivery of audit support documentation for both internal and external audits., • Maintain compliance with SOX, IFRS, and other relevant financial controls., • Work closely with IT and external providers to enhance Treasury Management System (TMS) or SAP functionalities., • Support automation initiatives for payment workflows., • Stay updated on market trends in digital banking, fraud prevention, and payment innovations. 👤 What We’re Looking For Education • University degree in Finance, Business, Economics, or related field. Languages • English — Must-have — Advanced, • Spanish — Must-have — Intermediate - Advanced, • Other languages — Valuable — Intermediate Tools & Systems • Microsoft Office (Excel, Work, power point) — Must-have — Advanced, • SAP FI — Must-have — Intermediate – Advanced, • Treasury Management Systems (TMS) — Must-Have — Intermediate, • E-banking platforms — Must-have — Intermediate – Advanced Experience • 3-5 years of experience in a Treasury or AP function in an international environment., • Experience in variety of payment methods, understanding of the file format structures (SWIFT MT, ISO 20022 XML, etc.) to identify issues arising from rejected batches., • Hands-on experience with payment routing, SWIFT connectivity, ACK and PSR responses and correspondent banking networks. Other Relevant Skills • Relevant experience in TMS systems (Kyriba, SAP TR, XRT, FIS, etc…)., • Familiarized with FX dealing platforms (360T, FXAll, etc…) and settlement execution., • Experience managing BAM for multiple entities across different jurisdictions and global banking partners and e-banking platforms., • Extensive understanding of Working Capital instruments and impact on the Balance Sheet., • Experience in a centralized treasury function or working with a BPO is a plus., • Analytical & problem-solving mindset: Ability to analyze treasury data and optimize processes., • Attention to detail: Ensuring accuracy in payments and bank transactions., • Strong communication skills: Ability to interact with internal teams, external banks, and BPO partners., • Process improvement & innovation: Drive efficiency and digitalization in treasury operations., • Team player: Ability to work in a multinational, collaborative environment. 💼 What We Offer • Hybrid work model (3 days onsite / 2 remote)., • Modern office located in Barcelona city (headquarters), in Passeig de la Zona Franca, 105., • International and cross-functional teamwork environment., • Growth opportunities in a fast-evolving tech company., • A purpose-driven role with societal and business impact. 🌍 About Cellnex Telecom We are the European leader in telecommunications infrastructure, present in multiple countries and supporting the digital transformation of society. At Cellnex, we are #GrowingTogether, committed to innovation, inclusion, and sustainable progress. We believe in inclusive leadership and value every voice. Our goal is to foster an environment where each of us is appreciated for who we are, regardless of our background, beliefs, or abilities. 👉 Ready to make an impact? Apply now and help shape the future of telecom.

En MTG () somos líderes en diseño y fabricación de elementos de desgaste para maquinaria de movimiento de tierras. Con más de 65 años de trayectoria, exportamos a más de 60 países y el 95% de nuestras ventas están respaldadas por patentes propias. Para reforzar nuestro equipo, buscamos un/a Export Customer Service & Order Management Specialist que garantice una gestión ágil y eficiente de pedidos, consultas y reclamaciones. ¿Cuál será tu misión? Serás responsable de gestionar el ciclo completo de los pedidos, actuando como interlocutor/a único/a entre MTG y sus clientes para todos los aspectos relacionados con la gestión administrativa comercial: consultas, reclamaciones, tramitación y seguimiento de pedidos y expediciones. Tus principales responsabilidades incluirán: • Completar el ciclo de los pedidos de venta hasta la facturación en el ERP, incluyendo la documentación que fuera necesaria para aduanas o para el cobro del cliente., • Coordinar el transporte y la logística, garantizando entregas puntuales y documentación precisa., • Resolver consultas y reclamaciones con un enfoque orientado al cliente y a la mejora continua., • Mantener actualizada la base de datos de los clientes y gestionar los plazos de entrega., • Supervisar el proceso de cobro de facturas y gestionar riesgos comerciales con la aseguradora. Lo que buscamos en ti: • Experiencia mínima de 2-3 años en atención al cliente, gestión de pedidos o logística en un entorno internacional., • Formación universitaria en Empresariales o áreas afines., • IMPRESCINDIBLE inglés y alemán hablado y escrito correctamente. Valorable francés., • Valorable conocimiento de SAP y experiencia en comercio exterior. Qué ofrecemos: • Contrato indefinido, • Ubicación: Barcelona (distrito 22@, Poblenou)., • Jornada partida en horario flexible de lunes a jueves e intensiva los viernes., • Salario bruto anual entre 32.000 y 35.000€

Responsable de Customer Service – Automoción Ubicación: Penedès Sector: Automoción (OEM / Tier 1) Contrato: Indefinido – Jornada completa Sobre nosotros Somos una empresa del sector automoción en crecimiento, especializada en el suministro de componentes a fabricantes de primer nivel (OEM/Tier1). Apostamos por la calidad, la innovación y el servicio al cliente, trabajando en entornos JIT/JIS de máxima exigencia. Tu misión Como responsable de Customer Service, serás la persona que garantice la satisfacción del cliente y el cumplimiento de entregas, liderando al equipo de atención al cliente y coordinando las operaciones en estrecha colaboración con Producción, Logística y Calidad. Responsabilidades • Ser el principal punto de contacto con clientes OEM/Tier1., • Comunicación clara y fluida con clientes internacionales y nacionales respecto a estatus de pedidos, retrasos, cambios en programaciones, calendarios, condiciones de suministro., • Planificar y coordinar entregas en entornos JIT/JIS, asegurando cero paradas de línea., • Resolver incidencias con rapidez y eficiencia (retrasos, reclamaciones, facturación)., • Liderar y motivar al equipo de Customer Service, gestionando cargas de trabajo y objetivos., • Controlar KPIs de servicio: OTIF, entregas JIS sin fallo, reclamaciones., • Alinear forecast y necesidades del cliente con Producción y Logística., • Control stock producto acabado y coordinación con el área de planificación con el objetivo de asegurar el suministro a tiempo a cliente., • Seguimiento/control del stock de productos en depósito en subcontratista., • Logística inversa; seguimiento y control stock de los embalajes vacíos de cliente, • Control de gastos en transporte expediciones., • Impulsar mejoras continuas y proyectos Lean orientados a eficiencia y satisfacción. Requisitos • Grado en ADE, Comercio Internacional, Ingeniería o similar., • +3 años de experiencia en Customer Service/Logística automoción (imprescindible)., • Conocimiento de SAP y manejo avanzado en portales EDI., • Inglés fluido; se valorará alemán o francés., • Capacidad de liderazgo y gestión de equipos., • Habilidades de comunicación y gestión bajo presión. Ofrecemos Proyecto estable en empresa referente en el sector automoción. Entorno dinámico, innovador y exigente. Paquete retributivo competitivo, acorde a la experiencia aportada.

¿Tienes experiencia realizando funciones de atención al cliente? Cuentas con un perfil comercial? Si estas buscando un trabajo estable y quieres seguir aprendiendo en un entorno laboral dinámico y con profesionales brillantes, ¡Este es tu proyecto! Empresa nacional dedicada a la fabricación y comercialización de productos para uso industrial, líder en su sector y con más de 60 años desde su fundación, precisa incorporar a un/a Customer Service nacional a su equipo. Sus tareas principales consistirán en: Atención telefónica a clientes, facilitando información y asesorando sobre productos. Gestión de pedidos vía mail y telefónicamente. Creación y mantenimiento de fichas de clientes en el sistema de gestión. Gestión de incidencias en los envíos y recogidas de material de los clientes. Elaboración de presupuestos de venta bajo las directrices de la dirección comercial. Requisitos: Formación en Grado Medio o Superior en administración o gestión de ventas. Persona con clara vocación de servicio al cliente. Experiencia previa como administrativa en atención al cliente y back office comercial. Acostumbrado/a a trabajar en equipo. Residir cerca al puesto de empleo. Ingles (muy valorable) Se ofrece: Contrato de carácter estable. 3 meses por ETT+ incorporación a empresa. Horario: 8:30 a 14:00 y de 15:00 a 18:00 de lunes a jueves y viernes alternos intensivos. Salario: 24.000€ brutos anuales. Negociable según valía. Plan de carrera

Hey, future Account Manager! 👋 We’re looking for an experienced and motivated Account Manager to join our French Business Team at Weekendesk in Barcelona. In this role, you’ll work closely with top hotels in France, helping them grow their business and ensuring a successful partnership with Weekendesk. Ready to take on the challenge?😏 Your Role at Weekendesk 🚀 As a Account Manager, you’ll take ownership of a diverse portfolio of 200-250 hotels in the French region. You’ll be at the heart of our business, where your ideas and strategies directly shape the growth of our hotel partners. Here’s what your day-to-day will look like: • Negotiation Mastery: Lead the charge in securing the best deals, negotiating new offers, and ensuring profitable contracts., • Collaborative Spirit: Work closely with the business and marketing teams to craft targeted campaigns that drive visibility and revenue., • Market Strategist: Keep an eye on the competition, analyze KPIs, and make data-driven decisions to keep us ahead of the game., • Proactive Partner: Develop and execute action plans to boost sales and support underperforming hotels, transforming challenges into opportunities., • Customer Advocate: Always aim for the best deals and experiences for our customers while strengthening relationships with our hotel partners. Why Weekendesk is Your Perfect Match💥 At Weekendesk, we believe in Teamwork & Family Spirit; Transparency & Communication and Respect & Trust as our core values🔝. That's what makes us special. • Ownership & Impact: Your contributions will directly drive the success of the Benelux region, and your ideas will boost the results of the company., • Professional Growth: We’re committed to your development. From mentorship programs to personalized learning paths, you’ll have the tools and support to thrive., • Work-Life Balance: With a hybrid work model (3 days in the office, 2 remote), 10 special home office days where you can work from anywhere in Europe, you’ll enjoy the freedom to work in a way that suits your lifestyle., • A Vibrant Team Culture: Join a multicultural, collaborative team where new business ideas are valued and after-work events🍻 bring everyone together. Does This Sound Like You?🙋 • Speaks French and English fluently., • Loves negotiating and thrives on securing the best deals for everyone involved., • Has an analytical mindset with a passion for driving results., • Enjoys fast-paced environments and can juggle multiple tasks with ease., • Experience in tourism is a plus, but we welcome candidates from all sectors who have a knack for account management. Perks & Benefits ✨ 📝Permanent contract (3-month trial period) 🍜Meal vouchers (5€/day net, Ticket Restaurant) 🏠Hybrid work model: 3 days at the office, 2 remote + 10 home office days per year (work from anywhere in Europe within a 1-hour time difference) 😷Private health insurance discount 🎁Employee discount: 20% off Weekendesk bookings (because you deserve a break, too!) 💸Referral bonus: Bring in talented friends and earn! 🍵Office perks: Free coffee, snacks, fruit. 👯Regular social events: Whether it’s afterworks, themed parties, or big company events like our Summer Seminar, there’s always something to look forward to. Recruitment Process🏁 • Initial Hello via WhatsApp: Expect a warm, friendly message from our HR team to set up a time to chat., • Interview: Dive deep with a member of our hiring team to explore your skills, experience, and how you’ll fit into our company., • Final Decision: We’ll evaluate all candidates and send a personalized offer to the one who stands out., • Onboarding🎉: Once you accept, we’ll ensure you’re set up for success from day one, with a full onboarding experience and all the tools you need to thrive. Ready to Take the Leap?🏄 Apply today and don't forget to visit our website to know more about us!🎉