1000+ Best Servicio al Cliente Jobs in Retiro (March 2026) - page 14

Account Management Lead Regions - Sevilla (They/She/He)

1 day ago

Madrid

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Job Description Your Mission We are seeking a dynamic leader who embodies a mix of leadership skills, operational excellence, negotiation, and collaboration. As Account Manager Lead Regions Sevilla , you will be instrumental in driving the growth and success of Glovo in South Spain Region. Your role will involve supporting the Head of the Region in setting the commercial strategy and building strong collaboration with partners. The Journey Partnership Development Relationship Building: Build and nurture strong relationships with key partners—including top restaurants, retail chains, and local businesses—to drive shared growth.Partner Retention: Maintain the health of top accounts by putting in place operational processes and commercial initiatives that promote recurring business.Strategy Execution: Develop and execute commercial strategies to grow our presence in the Northeast region of Spain. Project Management Strategic Growth: Lead strategic projects to drive growth in your territory from conception to launch.Efficiency: Define and implement efficiency plans to improve how Account Managers manage relationships with their assigned partners.Process Optimization: Drive process improvements by mapping changes, setting clear targets, and introducing new workflows to optimize performance and partner satisfaction.Cross-Functional Collaboration: Work with marketing, operations, and finance teams to ensure flawless execution and a strong team dynamic.Data Analysis: Analyze complex data sets to extract actionable insights, inform decision-making, and identify new growth opportunities. Qualifications You Have Experience & Background Minimum 5 years of experience in Commercial Strategy or Big Tech environments.Native fluency in Spanish, with excellent English communication skills (written and verbal).Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field.Strong Plus: Experience in FMCG, food-hospitality, or on-demand delivery. Skills & Competencies Negotiation: Proven track record of negotiating complex, large-scale contracts and successfully managing relationships with C-level executives.Business Acumen: Strong ability to understand, empathize with, and anticipate clients' business models, challenges, and objectives.Analytical Mindset: Exceptional analytical skills; comfortable working with data to drive key business insights.Project Management: Proven ability to lead strategic projects (from conception to launch) and drive process improvements, ensuring efficiency and goal alignment across the team.Stakeholder Management: Excellent ability to build and nurture strong relationships with key internal teams (Marketing, Operations, Finance) and external partners (top local restaurants) to ensure flawless execution and shared success. Mindset & Soft Skills Ownership: A natural bias for action, constantly pushing for things to happen with a hands-on, deadline-oriented approach.Strategic Thinker: Ability to design and implement growth strategies effectively.Agility: A proactive leader who thrives in a fast-paced and ambiguous environment.Ambition: Forward-thinking, constantly pushing the boundaries of what is possible.Culture Fit: Empathetic, inclusive, and curious, fostering a culture of collaboration and innovation. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We Believe Driven Talent Deserves An enticing equity plan that lets you own a piece of the action.Top-notch private health insurance to keep you at your peak.Monthly Glovo credit to satisfy your cravings!Discounts on transportation, food, and even kindergarten expenses.Discounted gym memberships to keep you energized. Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!Enhanced parental leave.Online therapy and wellbeing benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website ! Additional Information Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). xiphteb So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website !

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