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MISSION The Accounting Manager is responsible for managing and directing all activities within the Group Shared Services Center based in Madrid, ensuring compliance with Group and local process for each country. This role involves managing a team of accountants and vendors accountants, preparing financial reports under the instructions of the Group Financial Services & Accounting and ensuring the financial compliance within the Group Shared Services Center and the Countries. RESPONSABILITIES • Supervise and coordinate the activities of the Group Shared Services Center employees., • Prepare and present monthly, quarterly, and annually KPI on the Group Shared Services Center activity to HQ team., • Ensure good communication and regular exchanges with accounting managers in each country, • Report to HQ Financial Services Team, • Develop and maintain accounting policies and procedures and ensure the local application., • Conduct financial analysis to identify trends and improvement opportunities., • Manage internal audits and ensure compliance with procedures, • Collaborate with other departments to provide relevant financial information, • Train and develop the accounting team. REQUIREMENTS • Bachelor’s degree in Accounting or Finance, • Previous experience of 3-5 years in an accounting firm (big four type is a plus), preferably in a leadership position., • Knowledge of accounting in Spain and ability to learn other countries regulation., • Strong analytical and problem-solving skills., • Excellent communication and leadership abilities., • Experience with SAP, Real Estate companies and other financial management tools. COMPETENCIES • Analytical and team organizational skills, • Strong coordination and team management skills, • Ability to meet tight deadlines, • Attention to detail and accuracy in work, • Ability to solve problems and report important issues

📢 En ACCOM, empresa especializada en ventas digitales, buscamos nuevx compi como Analista de Ventas Digitales, cuyo objetivo será garantizar que cada día se cumplan y superen los objetivos comerciales a través del análisis profundo del performance de ventas y la identificación de oportunidades de mejora. 📝 ¿Qué harás en tu día a día? • Analizar y monitorear en tiempo real el performance diario de ventas, asegurando la consecución de objetivos de los proyectos asignados., • Interpretar y dar seguimiento a KPIs de ventas digitales y del call center, detectando patrones, desviaciones y oportunidades., • Proponer palancas de acción comerciales y operativas para maximizar resultados., • Elaborar y presentar reportes semanales para analizar desviaciones de proyectos junto al Equipo Financiero y el Equipo Digital., • Supervisar y coordinar con el Equipo de Force para asegurar el correcto dimensionamiento de la fuerza operativa en función de la demanda. 🎯 ¿Qué buscamos en ti? • Experiencia en análisis de ventas, call center o entornos comerciales digitales., • Fuertes habilidades en manejo de datos e interpretación de KPIs., • Orientación a resultados, pensamiento crítico y capacidad de tomar decisiones basadas en datos., • Manejo de Excel avanzado. 🎁 ¿Qué ofrecemos? Accom es una empresa de carácter joven y competitivo en constante crecimiento. Cuidamos mucho nuestra política de Talento y Cultura, buscando siempre la máxima vinculación de las personas con la empresa. Simplemente tratamos a las personas como nos gustaría que nos tratasen. • 🚀 Gran visibilidad dentro de la compañía, • 🕐 Horario de L a V y entrada flexible entre las 9.00 - 9.30 am., • 🏝 Jornada intensiva en verano (julio y agosto)., • 📍 Ubicaciones céntricas en Madrid (Gran Vía)., • ⭐ Plan de beneficios (retribución flexible, seguro médico privado, cumpleaños libre, etc)., • 📚 Plan formativo acorde a tus necesidades., • 🤼 Eventos y actividades internas para hacer team building. 👉 Si buscas un entorno joven, competitivo y en crecimiento donde tu impacto se note desde el primer día… ¡te estamos buscando!

Somos una Agencia de Marketing Digital 360, buscamos una persona resolutiva con perfil 360 nos ayude en gestionar las campañas de los clientes asignados, coordinando las actividades del equipo de cuentas con los equipos de creatividad, producción y realización y asegurándose de que se cumplan los objetivos de negocio de la agencia y los objetivos de calidad y servicio al cliente. Te encargarás • Interlocución directa con los clientes, manteniendo una relación cercana y diaria con estos, con el apoyo de la dirección de cuentas., • Seguimiento de los proyectos de inicio a fin: gestión de presupuestos y rangos presupuestarios, calendario de plazos y entregas., • Elaboración de presentaciones y briefings., • Coordinación y supervisión de los trabajos con los departamentos de diseño y desarrollo., • Interlocución con el equipo y con las cuentas asignadas, • Apoyo en la gestión y tareas operativas del equipo., • Capacidad para realizar gestiones internas: timings, reporting, presupuestos, planificación de trabajo, etc. Requisitos • Haber trabajado en agencia, • Formación en Marketing, Publicidad y Relaciones Públicas, Comunicación..., • Conocimientos previos con clientes con servicios de SEO, redes sociales (CM), paid media ( google ads & meta ), • Gestión de proyectos de desarrollo web, • Conocimientos de excel, • Actitud y ganas de trabajar. Proactividad y responsabilidad., • Nivel alto hablado de inglés dado que gestionarás clientes no hispanos, • Conocimiento de CMS web como Wordpress, Prestashop Qué ofrecemos • Horario de L a J 9:00 a 18:00h y Viernes 9:00 a 15:00h, • Jornada reducida y teletrabajo en los meses de verano., • Remuneración a convenir con el candidato., • Equipo joven y dinámico., • Contrato laboral, • Incorporación inmediata.

Position Overview In this role, you will own and manage strategic relationships with major retail clients, driving performance and execution across a portfolio of key accounts. You will work closely with cross-functional internal teams and client stakeholders to ensure successful delivery of products, promotions, and business initiatives. You’ll be expected to bring a deep understanding of the retail industry, a consultative sales approach, and the ability to translate business needs into actionable strategies that produce results. Key Responsibilities Account Management & Client Development • Must have 5 years or more experience with Consumer Package Goods and calling on retail customers., • Must have hard goods experience., • Serve as the trusted advisor and main point of contact for assigned large retail customers., • Develop comprehensive account plans tailored to each client's business model and growth opportunities., • Strengthen relationships at multiple levels within the customer organization, including buyers, category managers, and senior executives., • Drive joint business planning with customers, identifying areas for collaboration, innovation, and revenue growth. Sales & Performance Management • Deliver against quarterly and annual revenue and profitability targets., • Identify new business opportunities within existing accounts, including upsell and cross-sell strategies., • Negotiate contracts, pricing, and service agreements that align with business objectives., • Monitor account performance metrics and proactively address risks or opportunities. Strategic Planning & Execution • Stay informed on retail trends, competitor activity, and market developments relevant to your customer base., • Partner with internal teams including marketing, supply chain, finance, and product development to ensure flawless execution of account plans., • Lead presentations, category reviews, and strategic planning meetings with clients. Reporting & Insights • Provide accurate sales forecasts and performance updates to senior management., • Use data and insights to inform decision-making and measure success across all retail touchpoints., • Ensure internal reporting systems are updated regularly with client activity and progress. Qualifications & Requirements • Must have a minimum 5 years of account management experience, specifically working with large retail customers (preferably national or multinational chains)., • Proven track record of exceeding sales targets and building high-impact client relationships with retail and online customers., • Must be fluent in English – both written and spoken., • Experience navigating complex organizations and leading cross-functional initiatives., • Strong commercial acumen with the ability to interpret financial data, P&Ls, and retail KPIs., • Excellent communication, presentation, and negotiation skills., • Strong problem-solving mindset and proactive approach to client management., • Proficient in Microsoft Office Suite; experience with Excel., • Bachelor’s degree in Business, Marketing, Economics, or a related field; MBA is a plus., • Candidate Must be located in Madrid., • ONLY submit CV's in English. What We Offer • A dynamic, international, and inclusive work environment., • Competitive salary, • Work from home office.

Administración Pública en España (AGE y AALL).La persona que se incorpore nos ayudará a.Experiencia de +5 años vendiendo servicios IT a Administraciones Públicas de España, atesorando experiencia concreta de procesos de venta de la administración general y local del Estado y en sus procesos

Conocimientos de gestión de reservas, Amadeus. Habilidades organizativas y orientación al detalle. Contrato a tiempo parcial en horario de mañanas de Lunes a Viernes.

Valorable experiencia como teleoperador/a en sector bancario.

La persona ideal será proactiva, organizada y con un perfil comercial, capaz de construir relaciones sólidas con los equipos de planificación de agencias y con anunciantes de primer nivel.Gestionar y mantener la relación con agencias de medios y anunciantes estratégicos.Dar seguimiento integral

Experiencia de, al menos, 2 años en trato con clientes o servicios de cara al público sobre cuestiones relacionadas con productos o servicios financieros o del mercado de valores. Atención al cliente para servicio financiero y mercado de valores. Quieres aportar valor con nosotros? ¡Únete a MAD

Take your career to the next level with Amaris Consulting as a CRM Support Manager. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in managing CRM support operations efficiently and is comfortable working in a fast-paced environment. Spanish fluency is required as part of this role. ✍️ WHAT WOULD YOU NEED? ✍️ • 5+ years of experience as a CRM Support Manager, • Strong proficiency with CRM platforms, especially Salesforce and Veeva CRM., • Experience managing support queues, incident categorization, SLA monitoring, and issue escalation., • Solid knowledge of CRM support processes and documentation best practices., • Familiarity with pharmaceutical industry standards and requirements., • Proven experience in leading CRM support activities in the pharma sector., • Advanced proficiency in Spanish (written and spoken)., • Strong problem-solving skills and ability to work both independently and as part of a team. 👉 WHAT WILL YOU BE DOING? • Manage the CRM support inbox, ensuring timely response and resolution of tickets., • Categorize incidents, monitor SLAs, and escalate issues appropriately., • Maintain and update CRM support documentation and procedures., • Collaborate with technical and functional teams to resolve CRM-related issues., • Participate in continuous improvement of CRM support processes., • Implement support workflows and best practices., • Stay current with the latest industry trends and emerging technologies in CRM support. WHY US? Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer: • Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry-level positions., • Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars and workshops., • Take control of your training with a personal annual budget and company-paid certifications., • Enjoy flexible policies, remote work options and excellent social benefits such as transport and restaurant tickets, childcare support and private health insurance., • Benefit from our WeCare programme, which supports employees in critical situations., • Unlock your full potential, both professionally and personally. Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability or other characteristics.

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career The Major Account Manager Central Government in Public Sector partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. Your Impact • As a Major Account Manager Central Government in Public Sector, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer, • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers, • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions, • Create clear goals and complete accurate forecasting through developing a detailed territory plan, • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account, • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services, • Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred, • Plus 3/5 years required experience in Central Gov. & Public Sector in the Spanish Customer Market, • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques, • Technical aptitude for understanding how technology products and solutions solve business problems, • Identifies problems, reviews data, determines the root causes, and provides scalable solutions, • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers, • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process, • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes, • Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Tienes experiencia en puestos de servicio al cliente? ¿Tu nivel de inglés es alto? Si buscas un puesto estable, tenemos una nueva oportunidad para ti!!!.Gestión de atención al cliente por teléfono como por email y a través de la página web.Resolución de dudas e incidencias.Realización y seg

Buscamos un/a Account Manager. Somos una consultora tecnológica especializada en Automoción, con presencia en España y Portugal. Llevamos más de 15 años ayudando a empresas en sus procesos de transformación digital y desarrollando proyectos ad hoc. Tenemos soluciones y productos propios que hacen que podamos aportar un valor diferencial en cada proyecto y ofrecer soluciones muy concretas. Ya te hemos contado lo “políticamente correcto” ahora te contaremos lo que NO somos ;-) • No nos gusta ponernos límites., • No nos gusta mirar al futuro sin optimismo., • No nos rendimos frente a un reto., • No nos cansamos de seguir aprendiendo., • No somos de los que se esconden, nos gusta SUMAR., • No trabajamos sin pasión por lo que hacemos. ¿Qué estamos buscando? • Experiencia de, al menos, 3 años como Account Manager. Es importante que tengas sensibilidad para captar las necesidades de los clientes., • Alta capacidad de gestión y organización de proyectos., • Conocimientos en SEM: Google Ads, Google Analytics, Meta Ads..., • Experiencia en la gestión de proyectos web y SEO., • Experiencia con gestores de leads y CRMs., • Capacidad de análisis de datos y definición de estrategias., • Consultoría analítica y elaboración de informes de seguimiento de Kpis., • Valoramos que tengas conocimientos o experiencia en el sector de automoción., • Disponibilidad para viajar a nivel nacional., • Y sobre todo… ¡pasión por tu trabajo! Te ofrecemos: • Trabajar con un equipo joven, dinámico y con mucha experiencia., • El puesto de trabajo será en Madrid., • Teletrabajo híbrido., • Desarrollo personal y profesional en proyectos digitales., • Plan de formación y crecimiento constante., • Horario L-J de 8:30 a 18:00 y V de 8:30 a 14:30h (horario flexible)., • Sueldo a convenir en función de experiencia y aptitudes., • Bonificaciones económicas por objetivos. Envíanos tu CV a

Quiénes somos 🌟 Tipsi es una empresa líder en la transformación digital de la hostelería, especializada en soluciones tecnológicas que optimizan la gestión y operativa de restaurantes, bares y cafeterías. Nuestra solución 360º ayuda a los negocios a operar de manera eficiente y optimizar recursos. Creado por y para hosteleros, Tipsi entiende los desafíos del sector y ofrece herramientas que mejoran la operativa, reducen costos y elevan la experiencia del cliente. Más de 3.000 hosteleros ya han confíado en nosotros. Nuestra propuesta de valor combina innovación tecnológica con un equipo humano cercano, brindando un acompañamiento personalizado para garantizar el máximo aprovechamiento de nuestras soluciones. 🎯 Nuestra misión Nuestra misión es hacer de la hostelería un negocio más amable, eficiente y rentable, poniendo a las personas en el centro de cada innovación. Facilitamos el día a día de los que forman parte del negocio de restauración y sus clientes. 🏆 Nuestros logros • Seleccionados por Lanzadera, el mayor acelerador de startups del país, fundado por Juan Roig., • Ganadores del Horeca Challenge 2021, otorgado por el Grupo Damm y Bodegas Familia Torres., • Premiados como mejor startup del sector turismo en Alhambra Ventures en el 2023., • Finalistas en los premios Emprendedor XXI de Caixabank en la categoría food-tech., • Más de 3.000 establecimientos hosteleros ya han confiado en nosotros, logrando mejorar la rentabilidad de sus negocios. 🤝 Únete a nuestro equipo ¿Te apasionan las ventas? ¿Buscas un nuevo reto? Si tienes ganas de aprender y crecer en un entorno dinámico y divertido, ¡esta es tu oportunidad! 📋 Resumen del puesto: Account Manager (Madrid) En Tipsi, buscamos un Account Manager para nuestro equipo de ventas en Madrid. El candidato ideal será una persona apasionada y orientada a resultados, responsable de cerrar nuevas oportunidades de venta, fortalecer relaciones con clientes existentes y colaborar con nuestros partners estratégicos. Este rol combina ventas, servicio al cliente y comprensión de las necesidades de los hosteleros. 🛠️ Responsabilidades principales: • Captación y desarrollo de nuevos clientes., • Visitas presenciales para detectar necesidades y presentar demos del software., • Preparación y presentación de propuestas comerciales., • Seguimiento para el cierre de ventas., • Gestión de relaciones con partners e intercambio de oportunidades., • Uso y actualización del CRM., • Reporte periódico de resultados., • Actualización continua sobre mercado y competencia., • Participación en formaciones y tácticas comerciales., • Cumplimiento de objetivos de ventas. 🧩 Requisitos: • 2-3 años de experiencia en ventas (idealmente en hostelería)., • Habilidades de negociación y persuasión., • Experiencia con CRM., • Capacidad para priorizar y gestionar el tiempo de manera efectiva., • Ambición, capacidad de aprendizaje rápido y espíritu de equipo., • Coche propio y carnet de conducir con al menos 2 años de antigüedad (obligatorio). 💼 Qué ofrecemos: • Contrato indefinido., • Salario fijo de 20.000 €, más una retribución variable ambiciosa, llegándose a poder alcanzar entre 28000 y 32000€, • Horario flexible., • Un entorno dinámico, creativo y lleno de oportunidades de desarrollo profesional ¡Únete a nuestra misión y ayúdanos a transformar la hostelería! 🚀

In a nutshell 📌 • Position: Customer Service Excellence Manager, • Location: Madrid, Hibrid Want to know more? 👇 mAbxience is a global biopharmaceutical company committed to innovation and excellence in the development and manufacturing of biotechnological medicines. We operate with a strong focus on quality, regulatory compliance, and scientific rigor to improve patient outcomes worldwide. Reporting to the Global Supply Chain Manager, the Customer Service Excellence Manager is responsible for Demand Management, Customer Service Supply Chain, and Sales Support. This role is key to driving customer excellence, strengthening partnerships with our clients, and enhancing service satisfaction to meet both customer expectations and business objectives. The manager will collaborate closely with cross-functional teams to continuously improve operational performance and ensure that customers receive full supply chain support and service at optimal cost—contributing to the overall success of mAbxience’ s Global Supply Chain. What are we looking for? 🔎 • Customer Key accounts management and main point of contact., • Design and implement a governance model with Key partners., • SC KPI definition and reporting., • Single point of contact (sPoC) for internal and external customers / stakeholders, responsible for order management and demand control assuring supply on time., • Management of overall Demand Planning and Management. (Purchase Orders, Forecast, special requests)., • Cooperate with Business Development in Supply Agreement negotiation with customers., • Coordinate with Supply Chain Manager critical issues (inability to meet critical customer orders, internal problems requiring action from other departments and immediate action, etc.), jointly assess the problem and channel information from planning (delays, technical problems, incidents, etc.) in order that such information reaches the appropriate stakeholder., • Supervise that purchase orders of customers are received and entered the SAP system. Confirm delivery dates according to production planning., • Monitoring customer order status anticipating solutions to any problem that may cause delays in delivery., • Identify and anticipate potential customer needs: new presentations, etc. What do you need? 🤓 • Education: Master’s degree in supply chain or supply chain related functions., • Languages: Very good English (oral and written) is a must, Spanish is a strong asset, and any other language is a plus., • Experience (years/area): More than 5 years supply planning and NPL (New Product Launch) experience gained in in pharmaceutical FDF company. Solid experience in shipment planning and execution. Initial experience in IBP and customer contract negotiations., • Specific Knowledge: Very good knowledge in Master Scheduling, Planning tools and Supplier Relationship management Proficiency level in SAP (APO, SD, MM) and MS Office (Excel, PowerPoint) • Skills and competencies : Strong management and negotiation skills. Experience in implementing IT systems is a plus Ability to structure complex topics with confidence and a strong results-oriented mindset Comfortable working in culturally diverse environments. Motivated to work in a startup-like environment, balancing operational tasks with strategic responsibilities. Hands-on approach with the ability to stay focused in dynamic, fast-changing settings. Excellent influencing skills across the Supply Chain, cross-functional teams, and with external customers. • Travels: around 5% Our benefits! 👏 • ⏰ Flexible start time from Monday to Friday (full-time)., • 📜 Permanent contract., • 🥼 Life and accident insurance., • 🍽️ Ticket restaurant, • 💸 Benefits and Savings Club., • 📈 Development plans, internal mobility policy., • ⭐ Many more! What will the Selection process be like? 🕵️ ➡️ Stay tuned to your phone and email! The first thing we will likely do is contact you through one of the two channels. ➡️ Prepare well! We will continue with an in-person/virtual interview depending on availability and what we agree upon; there may be one or two interviews in the process, and depending on the type of process, there may also be some kind of test. ➡️ Wait for the result! We care that you feel guided throughout each selection process and know what to expect from us, so we will always try to inform you of the status of the process. 🔷 Do you think this offer is not for you? 🔷 Follow us on social media like LinkedIn/Instagram and stay tuned for any offers we may release; the opportunity to be a new Insuder is waiting! #mAbxience #customerservice #BiotechCareers COMMITMENT TO EQUAL OPPORTUNITIES mAbxience is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, ethnicity, religion, sexual orientation, disability, or any other characteristic.

Business Development Manager for Public Sector and Operator.

Customer Service Associate (English, Catalan & Castilian) Location: Madrid, Spain | Contract: 9 months fixed-term | Hours: Full-time, 37.5 hrs/week Could you be one of our Customer Service Associates? As the world’s leading off-price retailer of clothing and homeware, we’re dedicated to putting our customers first. Every day, our goal is to provide them with a positive and memorable experience—and we need passionate, motivated people to help us do it. In this role, you will be supporting customers via telephone and email in English, Catalan, and Castilian. We’re looking for someone who is self-motivated, an excellent listener, and driven to make a difference. If helping people comes naturally to you, this could be the perfect job. We’ll provide a comprehensive training program to get you ready to shine from day one. At our company, your development matters. The skills you gain in Customer Service will set you up for success and help you excel in everything you do. You’ll be supported by a fun, caring, and collaborative team every step of the way. Join us and become part of our growing European business—a place full of opportunities for growth, recognition, and success. We take pride in our culture: we work hard, have fun, and support causes that matter to us. Job Details: • Fixed-term contract for 9 months, • Onsite role at our Madrid office, • Full-time, 37.5 hours per week, • Shifts: 09:00–21:00 GMT, Monday to Sunday, • Two weeks of full-time training to prepare you for your role, • Please note: no relocation package is offered; consider your relocation when applying Why Join Us? While we’re proud of our past achievements, it’s our future that excites us most. We offer opportunities for growth, recognition, and a competitive salary and benefits package. Share our determination to think bigger and bolder, and be part of shaping our future. If this sounds like a role you won’t just like, but love, apply now! Please submit your CV in English.

At MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25 years of industry experience, our multilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. Today, our team comprises over 170 professionals, and thanks to our commitment to excellence, we continue to grow. Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative! Your daily tasks will include: • Attending calls and responding to emails from clients and dealerships., • Following up with customers until their inquiries are fully resolved., • Making reminder calls and following up on incidents to achieve maximum satisfaction., • Updating databases, drafting reports, and creating summaries. We are looking for you if: • You have a C1 level of English and are fluent in Dutch, Swedish or German., • You are available full-time., • You will be working from our Madrid office in a 50% hybrid position, with the first 5-6 months approx. fully on-site for the adaptation period. Our office is located at Calle de Albasanz, 15, 28037 Madrid. What we offer: • Permanent position with an indefinite contract from the beginning., • Salary: €22.000 gross per year., • Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months)., • Be part of a great team of professionals in an internationally consolidated company., • Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships., • MSX Bazaar: Collective purchasing portal with great discounts for employees., • Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...)., • 23 working days of vacation per year, as stipulated by the collective agreement., • Additional incentives for employee referral programs, internal trainers, new business opportunities, etc. Do you think you're the ideal person for this position? We want to meet you! Apply now, and we'll review your application. MSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity.

If you're passionate about delivering exceptional customer experiences and looking to grow your career, we want to meet you!.

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career The Named Account Manager Healthcare partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. Your Impact • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer, • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers, • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions, • Create clear goals and complete accurate forecasting through developing a detailed territory plan, • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account, • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services, • Travel as necessary within your territory, and to company-wide meetings Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred, • Requested Customer experience in Healthcare Market in Spain, • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques, • Technical aptitude for understanding how technology products and solutions solve business problems, • Identifies problems, reviews data, determines the root causes, and provides scalable solutions, • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers, • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process, • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes, • Excellent time management skills, and work with high levels of autonomy and self-direction Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Responsabilidades: • Atención y gestión de clientes: Atender y gestionar consultas o solicitudes de los clientes de manera eficiente y cordial., • Atención y apoyo al equipo comercial., • Gestión de pedidos : Tramitación y seguimiento de pedidos, utilizando las herramientas internas (ERP, etc.)., • Resolución de incidencias: Investiga y gestiona reclamaciones complejas que requieren coordinación interna para su resolución definitiva., • Procesamiento de datos: Administra y actualiza información de clientes y documentos operativos con precisión y confidencialidad., • Soporte administrativo: Ejecuta tareas rutinarias como reembolsos, reportes y coordinación interna para facilitar la atención al cliente., • Mejora de procesos: Analiza patrones de servicio para proponer mejoras operativas y optimizar la eficiencia del equipo., • Control de calidad y cumplimiento: Verifica que las operaciones cumplan con normativas y estándares de calidad establecidos., • Colaborar con otros departamentos para resolver problemas de manera ágil (logística, ventas, soporte técnico, etc.)., • Apoyo en otras tareas administrativas propias del puesto. Requisitos • Experiencia previa demostrable en atención al cliente o puestos similares., • Excelentes habilidades de comunicación y resolución de problemas., • Enfoque orientado a la satisfacción del cliente y la mejora continua., • Solidos conocimientos en gestión de reclamaciones y eficiencia operativa., • Manejo de herramientas digitales, plataformas de atención (CRM, etc.) y herramientas de Microsoft Office., • Conocimiento de la herramienta Microsoft Dynamics AX (ERP)., • Conocimiento de idioma INGLES.

YUXUS es una marca de ropa fundada en 2018 que se identifica gracias al estilo minimalista que adopta en todas sus prendas. Nuestra filosofía se basa en el cuidado de todos los detalles y en la calidad de todas las piezas. Ser parte del equipo te dará la oportunidad de aprender cada día y trabajar con gente apasionada por lo que hace. Nos encontramos en la búsqueda de una nueva persona para nuestro departamento de Customer Service. ¿Cuáles serán tus funciones? • Control y seguimiento de pedidos y entregas., • Resolución de incidencias de nuestros clientes., • Atención personalizada a nuestros clientes., • Proporcionar soporte general al cliente vía email manteniendo los niveles de servicio., • Ofrecer información sobre nuestros cobros y condiciones comerciales., • Uso de la plataforma Shopify para gestionar pedidos., • Colaboración en tareas administrativas. ¿Qué necesitamos de ti? • Experiencia previa desempeñando funciones similares., • Proactividad y compromiso., • Clara orientación a atención y satisfacción del cliente., • Habilidades comunicativas. ¿Qué ofrecemos? • Contrato indefinido., • Jornada completa 40h., • Viernes de teletrabajo., • Jornada intensiva y teletrabajo en verano., • Salario según experiencia. ¡Te esperamos!

¿Quieres unirte a un proyecto estable dentro de una compañía en pleno crecimiento? En Servinform, empresa líder en la externalización de servicios con más de 6.000 profesionales y 1.500 clientes, estamos buscando personas con vocación de servicio al cliente, buena capacidad comunicativa y ganas de aprender para incorporarse a un nuevo servicio de atención telefónica en el sector hipotecario. ¿En qué consiste el proyecto? Trabajarás para una reconocida entidad financiera del sector inmobiliario, atendiendo llamadas entrantes de clientes que ya tienen contratada su hipoteca. ¿Qué funciones realizarás? • Gestión de la atención telefónica de las llamadas entrantes de los clientes en cartera., • Contrato fijo-discontinuo con estabilidad a largo plazo., • Jornada completa de 39h semanales., • Horario de lunes a viernes, de 09:00 a 18:00h., • Formación previa presencial de 10 días, en horario de mañana (9:00 a 15:00 h), del 09/09/2025 al 23/09/2025. Formación remunerada tras superar el periodo de prueba (450 € brutos), • Salario de 16.509,09 € brutos/año (1.375,76 € brutos/mes) + Plus de idiomas de 126,64 € mensual = 1.502,40 € br/mes, • Convenio de Contact Center., • Incorporación a una empresa sólida, con ambiente colaborativo y posibilidades reales de desarrollo profesional., • Ubicación: Torrejón de Ardoz. Accesible en transporte público desde la estación de cercanías Soto del Henares, donde la empresa dispone de un servicio de lanzadera para que acudas al centro de trabajo. Además, hay una amplia zona de aparcamiento sin coste en las inmediaciones. Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo REQUISITOS MÍNIMOS: • Experiencia en atención al cliente., • Experiencia en servicios Hipotecarios., • Conocimientos en sistemas informáticos, paquete Office y herramientas propias de Call-center., • Habilidades comunicativas, fluidez verbal, escucha activa y excelente pronunciación., • Valorable experiencia en sistemas ODISSEA y ARCOIMAGEN., • Inglés avanzado a nivel conversacional.

¿Quieres unirte a un proyecto estable dentro de una compañía en pleno crecimiento? En Servinform, empresa líder en la externalización de servicios con más de 6.000 profesionales y 1.500 clientes, estamos buscando personas con vocación de servicio al cliente, buena capacidad comunicativa y ganas de aprender para incorporarse a un nuevo servicio de atención telefónica en el sector hipotecario. ¿En qué consiste el proyecto? Trabajarás para una reconocida entidad financiera del sector inmobiliario, atendiendo llamadas entrantes de clientes que ya tienen contratada su hipoteca. ¿Qué funciones realizarás? • Gestión de la atención telefónica de las llamadas entrantes de los clientes en cartera., • Contrato fijo-discontinuo con estabilidad a largo plazo., • Jornada completa de 39h semanales., • Horario de lunes a viernes, de 09:00 a 18:00h., • Formación previa presencial de 10 días, en horario de mañana (9:00 a 15:00 h), del 15/09/2025 al 29/09/2025. Formación remunerada tras superar el periodo de prueba de 1 mes (450 € brutos apx.), • Salario de 16.509,09 € brutos/año (1.375,76 € brutos/mes) + Plus de idiomas de 126,64 € mensual = 1.502,40 € br/mes, • Convenio de Contact Center., • Incorporación a una empresa sólida, con ambiente colaborativo y posibilidades reales de desarrollo profesional., • Ubicación: Torrejón de Ardoz. Accesible en transporte público desde la estación de cercanías Soto del Henares, donde la empresa dispone de un servicio de lanzadera para que acudas al centro de trabajo. Además, hay una amplia zona de aparcamiento sin coste en las inmediaciones. Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo REQUISITOS MÍNIMOS: • Experiencia en atención al cliente., • Experiencia en servicios Hipotecarios., • Conocimientos en sistemas informáticos, paquete Office y herramientas propias de Call-center., • Habilidades comunicativas, fluidez verbal, escucha activa y excelente pronunciación., • Valorable experiencia en sistemas ODISSEA y ARCOIMAGEN., • Francés avanzado a nivel conversacional.

You will translate client objectives into measurable loyalty, growth, and profitability by crafting and executing integrated marketing campaigns that combine traditional tactics with leading digital strategies. As a supportive leader, you will empower multidisciplinary teams, balance workloads for s

We are looking for an invoice specialist to join our Customer Services team in our Bolton Spain Business Unit based in Madrid. How you make the difference This position is crucial for Bolton as it will lead the relationship with our customers. How your agenda looks like: · As part of the Customer Service team, you will be responsible for order processing with the following functions: • Receive orders via email or EDI, manual order entry, reviewing EDI orders, with special attention to commercial conditions., • Monitoring and controlling the order shipping process to the warehouse and until delivery. Integrated within the Finance team in the Customer Services you will be reporting to the Customer Services Manager. What makes you a great fit: · Education: FP or Bachelor's degree in business administration/economics. · Work Experience: experience in customer services, specially in order entry. · Knowledge of EDI, SAP and AS400. · Technical Skills: high level of Microsoft office (Excel and Power Point). · Adaptability to changes is a must. · Local language: proficiency in Spanish and intermediate English level is required. What’s in for you: · Work location: Madrid, Spain · Contract type: Temporally 6 months · Working Hours: Full Time · Remote Working: Hybrid model Curious About Us? Dive In: About Bolton Bolton is an Italian family-owned fast-moving consumer goods company with 10.500 people located across 60 offices, 17 production facilities, 10 R&D laboratories, and 14 fishing vessels worldwide. With a diverse portfolio of over 60 quality brands, Bolton has been enriching the lives of millions of people every day for more than 75 years, making their everyday more delicious, more enjoyable, useful, and beautiful. About Bolton International Bolton International is a dynamic division of Bolton that spearheads the global expansion of its iconic brands across diverse markets. With a formidable presence in over 30 countries, the international team is fueled by a shared passion: to drive meaningful change by introducing Bolton products to new audiences and conquering emerging markets. The division is dedicated to leveraging Bolton’s expertise and resources to ensure tits brands resonate with consumers worldwide, fostering growth and success on a global scale, and making the difference every day. Grow Your Future with Us, Apply now

Desde nuestra fundación en 1967 en Montcada i Reixac (Barcelona), nos dedicamos a la innovación en sistemas de protección y conducción de cables. Fuimos pioneros en introducir tecnologías avanzadas en el mercado español, y hoy ofrecemos una amplia gama de soluciones de alta calidad que cumplen con los estándares más exigentes. Tu misión La misión de un/a Customer Service en Interflex es garantizar la satisfacción de la experiencia del cliente, velando por el correcto cumplimiento del proceso del pedido, desde que entra hasta que se sirve. Responsabilidades clave: 1.Practicar los valores corporativos. • Comportarse con alineación a los valores., • Promover y realizar acciones a favor de la sostenibilidad y el reciclaje. 2.Resolver los requerimientos de los clientes con efectividad. • Dar de alta del pedido en el CRM y comprobar los datos (precios, productos, ofertas…), • Atender las ofertas que entran por los distintos canales y entrarlas en el sistema, • Gestionar, anticipar y resolver las reclamaciones de cualquier tipo, asociadas a plazos de entrega, problemas logísticos…., • Gestionar las urgencias que provienen de comerciales u otros clientes., • Gestionar las prioridades en coordinación con el/la Area Manager, • Supervisar y tramitar las devoluciones de clientes., • Controlar y tramitar el material defectuoso devuelto. 3.Realizar el seguimiento del ciclo completo de atención al cliente, asegurando la recepción de los pedidos. • Ser interlocutor/a y representante logístico/a con todos los transportes nacionales, gestionando los envíos de material según política INTERFLEX., • Coordinarse con Producción para stocks y plazos., • Comprobar y tramitar errores logísticos. 4.Dar apoyo al equipo de Almacén. • Colaborar en la distribución de tareas y asignarle la prioridad adecuada a cada una de ellas., • Atender a los clientes de pedidos pasarán., • Coser albaranes., • Preparar los pedidos de material fácilmente manipulable. Lo que buscamos • Formación: Ciclo Formativo de Grado Medio, • Imprescindible experiencia en el sector eléctrico., • Experiencia: Mínimo 5 años en atención al cliente o logística, • Idiomas: Castellano (imprescindible), inglés (valorable), • Conocimientos: CRM, ofimática, atención al cliente, • Competencias: Comunicación, resolución de problemas, proactividad, orientación al cliente Lo que valoramos • Compromiso con la sostenibilidad y el reciclaje., • Actitud ética, colaborativa y orientada a la mejora continua., • Capacidad para trabajar en entornos dinámicos y con múltiples interlocutores. ¿Te interesa? Si te identificas con esta oportunidad y quieres formar parte de un equipo que apuesta por la excelencia y el impacto positivo, no dudes en aplicar. La confidencialidad está garantizada durante todo el proceso. En Interflex, estamos firmemente comprometidos con la igualdad de oportunidades. Por ello, aceptamos y procesamos solicitudes de candidatos de todos los sectores de la sociedad, sin discriminación por motivos de sexo, género, raza, religión o creencias, origen étnico o nacional, discapacidad, edad... Este compromiso refleja nuestra creencia en la equidad y la diversidad como pilares fundamentales de nuestra cultura empresarial. Todos los individuos son valorados y respetados por igual, independientemente de sus diferencias.

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

Atención al Cliente – Ceuta (Turnos Rotativos) Estamos ayudando a una empresa en plena expansión dentro de la industria del juego y las apuestas a crear un nuevo equipo operativo en Ceuta. Buscamos personas entusiastas, motivadas y dedicadas para unirse de inmediato a un equipo en formación. Esta es una oportunidad única para formar parte de una nueva operación, diseñar la experiencia del cliente y crecer profesionalmente en un entorno dinámico y de rápido ritmo. Como asesor/a de atención al cliente, estarás en el centro de la experiencia de los jugadores, trabajando estrechamente con el/la responsable del equipo y asegurando que cada interacción se gestione con profesionalidad, cuidado y una clara orientación al cliente. 🌏 Ubicacion: Trabajo remoto desde Ceuta. 🔸 Idiomas: Español (nativo/fluido) e Inglés (Intermedio) 💰 Atractivo salario Lo que harás: • Interactuar con los jugadores a través de teléfono, correo electrónico y chat en vivo, • Ofrecer un soporte de alta calidad y asegurar que los jugadores se sientan valorados, • Adquirir un conocimiento profundo de nuestros productos y servicios, • Supervisar el panel de soporte y adaptarte a las prioridades cambiantes, • Colaborar con tareas de traducción cuando sea necesario, • Gestionar comprobaciones de identidad, verificación de cuentas y otra información sensible con gran atención al detalle Lo que buscamos: • Dominio del español y del inglés, con sólidas habilidades de comunicación, • Capacidad para realizar múltiples tareas de manera eficaz y trabajar de forma independiente, • Un enfoque proactivo, autónomo y con mentalidad colaborativa, • Seguridad en la comunicación y auténtica pasión por ayudar a los demás, • Experiencia previa en un puesto de atención al cliente en un entorno dinámico y multitarea, • Una actitud centrada en el cliente y compromiso con la resolución de incidencias en el primer contacto, • Disposición para crecer a través del feedback y la formación continua, • Manejo de herramientas de Microsoft Office como Word, Excel y PowerPoint Este puesto ofrece una oportunidad fantástica para desarrollar tus habilidades, formar parte de un equipo en crecimiento y contribuir directamente al éxito de las operaciones de atención al cliente de nuestro cliente. Si estás listo/a para unirte a un entorno dinámico donde cada interacción cuenta, estaremos encantados de conocerte.

¿Tienes experiencia en venta consultiva de servicios tecnológicos en el ámbito de la ciberseguridad ? ¿Has trabajado para Banca, Energía o Healthcare y te apasiona abrir mercado y construir relaciones duraderas ? Esta posición está pensada para ti. En LHH Recruitment Solutions colaboramos con una empresa líder en ciberseguridad para incorporar tres Account Executive/Account Manager para liderar el desarrollo comercial en uno de estos tres sectores clave. Tu reto Impulsar el crecimiento de uno de estos sectores estratégicos dentro de un equipo comercial organizado por verticales . Tu foco estará en generar nuevo negocio , identificar oportunidades y consolidar relaciones con clientes clave , combinando visión estratégica y orientación al cliente. Lo que necesitas para brillar en este rol Experiencia sólida en venta consultiva de servicios IT , con foco en proyectos de ciberseguridad . Trayectoria contrastada en Banca, Energía o Healthcare (imprescindible). Capacidad para abrir mercado (hunter) y fidelizar cuentas (farming) . Inglés fluido (valorable como plus). Lo que te ofrecemos Incorporarte a una empresa referente en el sector Cyber , con una estructura comercial sólida y especializada. Proyecto con proyección profesional , formación continua y evolución dentro del área comercial. Modelo de teletrabajo híbrido y horario flexible para que puedas conciliar y rendir al máximo. Salario competitivo , compuesto por una parte fija acorde a tu experiencia y competencias, y una parte variable diseñada para reconocer tu dedicación y el valor que aportas . Cultura colaborativa, cercana y orientada a resultados. Participación en proyectos de alto impacto en sectores clave. ¿Por qué tú? ¿Por qué nosotros? Porque creemos en el talento que transforma . En quienes entienden la tecnología como una herramienta para proteger, innovar y generar confianza . Si te mueve el reto comercial , el impacto sectorial y el crecimiento profesional , queremos conocerte.

The primary focus is on addressing the needs of bank customers via various communication channels such as calls, emails, WhatsApp, and chat, delivering top-notch service while showcasing innovative digital banking products in the German market.

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation). German-speaking Customer Support Advisors. Native German speaker with B2 level English.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. What It's all About: Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. The Consultant Sr. Manager will play a key role in supporting the growth and influence of the strategy and innovation advisory practice across markets in the Latin America and the Caribbean region (LAC) . This role involves supporting Visa’s clients and partners in formulating their business transformation strategy, supporting go to market and expansion opportunities, progressing on business ventures and fostering an environment of constant innovation. To accomplish this, the ideal candidate will be responsible for supporting advisory engagements through the entire cycle, from assessing the client's needs and maturity to delivering comprehensive roadmaps and facilitating the necessary change management. Specific scope of work and responsibilities includes: * Lead and execute consulting projects across key strategic topics such as business transformation, go-to-market strategies, and innovation, supporting the development of a robust project pipeline with Visa’s clients in the region. * Develop methodologies, frameworks, and implementation approaches to evaluate clients’ strategic positioning, define priorities, and guide execution. * Conduct robust business case analyses using data-driven and quantitative approaches, including opportunity sizing, scenario projections, and digital insights. * Produce and deliver thought leadership materials, including key industry trends, emerging topics, case studies, and participate as a subject matter expert in relevant industry forums. * Identify, assess, and integrate strategic partners—including startups and technology firms—to enhance advisory capabilities and support request for proposals. * Develop and facilitate tailored training sessions and workshops on strategic trends and emerging technologies, such as AI, to upskill clients and internal teams. * Continuously research, test, and incorporate emerging capabilities to anticipate client needs and ensure projects remain cutting-edge. * Share and apply best practices and project learnings across LAC and global markets to strengthen the overall Strategy practice. * Drive the growth and efficiency of the Strategy practice through standardization, process improvement, and identification of new strategic opportunities. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. What we'd like from you: · Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently. · Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives. · Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor. · Strong analytical skills, with demonstrated intellectual and analytical rigor. · Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations. · Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization. · Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards. · Experience using financial indicators to measure business performance with a significant focus on impacting return on investment. · Ideal candidate will have payments and consulting experience -Fluency in English and Spanish required, Portuguese is a plus. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr

ZTE is a supplier of advanced telecommunication equipment, mobile devices and technology solutions for consumers, operators, enterprises and public organizations. As part of the M-TIC strategy of ZTE, the company commits to provide it's customers end to end integrated innovations in order to offer excellency and value to help the combination of the TIC and telecommunications sectors. With presence in the stock markets of Hong Kong & Shenzhen, products and services of ZTE are sold to more than 500 operators in more than 160 countries. Key Responsibilities Customer Relationship Management: In order to understand the business environment in a timely manner and establish effective customer relationships you must: • Collect the relevant market information., • Design work plans., • Visit potential and existing clients to capture sales lead and analyze clients' needs., • Coordinate internal resource allocation and feasibility studies for potential projects., • Evaluate company capabilities that meet client needs., • Lead tender proposal and relevant documents preparation based on the clients' request for proposal (RFP)., • Determine project scope together with technical and business departments based on an understanding of client requirements, and submit the tender proposal to clients., • Visit clients periodically to capture clients' updated requirements and allocate appropriate internal resource to revise project documents. Skills: • Good Knowledge of telecommunication business in Spanish Market ., • Good knowledge of telecommunication products/solutions, ZTE and competitors., • Fluent in English and Spanish.

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. The Consultant Sr. Manager will play a key role in supporting the growth and influence of the strategy and innovation advisory practice across markets in the Latin America and the Caribbean region (LAC) . This role involves supporting Visa’s clients and partners in formulating their business transformation strategy, supporting go to market and expansion opportunities, progressing on business ventures and fostering an environment of constant innovation. To accomplish this, the ideal candidate will be responsible for supporting advisory engagements through the entire cycle, from assessing the client's needs and maturity to delivering comprehensive roadmaps and facilitating the necessary change management. Specific scope of work and responsibilities includes: Lead and execute consulting projects across key strategic topics such as business transformation, go-to-market strategies, and innovation, supporting the development of a robust project pipeline with Visa’s clients in the region. Develop methodologies, frameworks, and implementation approaches to evaluate clients’ strategic positioning, define priorities, and guide execution. Conduct robust business case analyses using data-driven and quantitative approaches, including opportunity sizing, scenario projections, and digital insights. Produce and deliver thought leadership materials, including key industry trends, emerging topics, case studies, and participate as a subject matter expert in relevant industry forums. Identify, assess, and integrate strategic partners—including startups and technology firms—to enhance advisory capabilities and support request for proposals. Develop and facilitate tailored training sessions and workshops on strategic trends and emerging technologies, such as AI, to upskill clients and internal teams. Continuously research, test, and incorporate emerging capabilities to anticipate client needs and ensure projects remain cutting-edge. Share and apply best practices and project learnings across LAC and global markets to strengthen the overall Strategy practice. Drive the growth and efficiency of the Strategy practice through standardization, process improvement, and identification of new strategic opportunities. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. What we'd like from you: · Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently. · Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives. · Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor. · Strong analytical skills, with demonstrated intellectual and analytical rigor. · Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations. · Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization. · Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards. · Experience using financial indicators to measure business performance with a significant focus on impacting return on investment. · Ideal candidate will have payments and consulting experience -Fluency in English and Spanish required, Portuguese is a plus. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. What It's all About: Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. The Consultant Sr. Manager will play a key role in supporting the growth and influence of the strategy and innovation advisory practice across markets in the Latin America and the Caribbean region (LAC) . This role involves supporting Visa’s clients and partners in formulating their business transformation strategy, supporting go to market and expansion opportunities, progressing on business ventures and fostering an environment of constant innovation. To accomplish this, the ideal candidate will be responsible for supporting advisory engagements through the entire cycle, from assessing the client's needs and maturity to delivering comprehensive roadmaps and facilitating the necessary change management. Specific scope of work and responsibilities includes: * Lead and execute consulting projects across key strategic topics such as business transformation, go-to-market strategies, and innovation, supporting the development of a robust project pipeline with Visa’s clients in the region. * Develop methodologies, frameworks, and implementation approaches to evaluate clients’ strategic positioning, define priorities, and guide execution. * Conduct robust business case analyses using data-driven and quantitative approaches, including opportunity sizing, scenario projections, and digital insights. * Produce and deliver thought leadership materials, including key industry trends, emerging topics, case studies, and participate as a subject matter expert in relevant industry forums. * Identify, assess, and integrate strategic partners—including startups and technology firms—to enhance advisory capabilities and support request for proposals. * Develop and facilitate tailored training sessions and workshops on strategic trends and emerging technologies, such as AI, to upskill clients and internal teams. * Continuously research, test, and incorporate emerging capabilities to anticipate client needs and ensure projects remain cutting-edge. * Share and apply best practices and project learnings across LAC and global markets to strengthen the overall Strategy practice. * Drive the growth and efficiency of the Strategy practice through standardization, process improvement, and identification of new strategic opportunities. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. What we'd like from you: · Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently. · Knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, and marketing initiatives. · Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor. · Strong analytical skills, with demonstrated intellectual and analytical rigor. · Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations. · Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization. · Experience in several key payments business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards. · Experience using financial indicators to measure business performance with a significant focus on impacting return on investment. · Ideal candidate will have payments and consulting experience -Fluency in English and Spanish required, Portuguese is a plus. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. #J-18808-Ljbffr

We are seeking a seasoned Telecommunications Account Manager to spearhead our customer engagement efforts. • To succeed in this role, you will be responsible for collecting market intelligence to foster effective client relationships. This will involve designing tailored work plans to capture sales opportunities and analyzing client needs. To excel in this position, you will need a Bachelor's degree in Telecommunications, Electronics, or IT. Strong knowledge of the Spanish telecommunication market is essential, as is fluency in English and Spanish. If you have a passion for building lasting relationships and driving business success, we encourage you to apply for this exciting opportunity.

Location: Madrid or Barcelona, Spain (Hybrid) We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. Our Spanish team consists of 20people and is an integral part of our company’s EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs. As the Head of Account Management at RTB House, you will play a crucial role in designing the market strategy and driving revenue growth for the Spanish market. You will be leading the account management team. You Will: • Hold responsibility for building and leading Account Managers team in Spain;, • Ensure a high level of customer retention;, • Oversee campaigns’ optimization in order to maximize profits for our clients;, • Grow revenue on existing accounts by actively coaching AMs and leads on upselling/cross-selling and by partnering with the sales team to ensure efficient approach, • Develop the team to reach operational and financial targets;, • Maintain senior relationships with company’s strategic accounts, influence client strategy and act as a trusted advisor, • Create a deep understanding of customer satisfaction across the team;, • Hold responsibility for reporting, forecasting, building and implementing processes;, • Implement tools for enhancing customer service processes and provide comprehensive training for the team;, • 5+ years work experience (4+ years of proven experience in direct client relationships in the online media industry with a minimum of 4 years experience in people management);, • Previous experience in building and managing a team and experience with b2b accounts;, • Demonstrated track record of success in offering outstanding client management and innovation leading to revenue growth (upselling) and customer retention;, • Deep understanding of Spanish digital and performance/branding landscape with strong knowledge of local working cultures and strong business relationships;, • Strong analytical and excel / GA and Looker skills, with an ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results;, • Strong written and verbal communications skills;, • Native Spanish speaker, fluency in written and spoken English;, • Experience with statistical analysis will be a plus;, • Positive, curious and can-do attitude;, • A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;, • Competitive salary plus bonus scheme, ticket restaurant and personal development budgets;, • Flexible working arrangements ensuring a real work-life balance;, • An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;, • Numerous opportunities to build your own path of self-development;, • Unique learning opportunities from commercial and HQ business support teams; You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it. #J-18808-Ljbffr

Join to apply for the Head of Account Management Spain role at RTB House Join to apply for the Head of Account Management Spain role at RTB House Get AI-powered advice on this job and more exclusive features. Location : Madrid or Barcelona, Spain (Hybrid) We Are RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. Our Spanish team consists of 20 people and is an integral part of our company’s EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs. As the Head of Account Management at RTB House, you will play a crucial role in designing the market strategy and driving revenue growth for the Spanish market. You will be leading the account management team. You Will • Hold responsibility for building and leading Account Managers team in Spain;, • Ensure a high level of customer retention;, • Oversee campaigns’ optimization in order to maximize profits for our clients;, • Grow revenue on existing accounts by actively coaching AMs and leads on upselling / cross-selling and by partnering with the sales team to ensure efficient approach, • Develop the team to reach operational and financial targets;, • Maintain senior relationships with company’s strategic accounts, influence client strategy and act as a trusted advisor, • Create a deep understanding of customer satisfaction across the team;, • Hold responsibility for reporting, forecasting, building and implementing processes;, • Implement tools for enhancing customer service processes and provide comprehensive training for the team;, • 5+ years work experience (4+ years of proven experience in direct client relationships in the online media industry with a minimum of 4 years experience in people management);, • Previous experience in building and managing a team and experience with b2b accounts;, • Demonstrated track record of success in offering outstanding client management and innovation leading to revenue growth (upselling) and customer retention;, • Deep understanding of Spanish digital and performance / branding landscape with strong knowledge of local working cultures and strong business relationships;, • Strong analytical and excel / GA and Looker skills, with an ability to identify business opportunities / issues, design appropriate tests / analysis, and execute / optimize based on results;, • Strong written and verbal communications skills;, • Native Spanish speaker, fluency in written and spoken English;, • Experience with statistical analysis will be a plus;, • Positive, curious and can-do attitude;, • A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;, • Competitive salary plus bonus scheme, ticket restaurant and personal development budgets;, • Flexible working arrangements ensuring a real work-life balance;, • An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;, • Numerous opportunities to build your own path of self-development;, • Unique learning opportunities from commercial and HQ business support teams; You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it. Seniority level • Job function Business Development and Sales Get notified about new Head of Account Management jobs in Madrid, Community of Madrid, Spain . 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What its all about Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics digital marketing and economics VCA solves the most strategic problems for our clients. As a Visa Consulting & Analytics Senior Manager you will undertake consulting engagements for Visa clients in Southern Europe. Specific Responsibilities Include : Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients. Engage in regular strategic & planning discussions cultivate and manage a pipeline of analytic work. Develop analytical frameworks approaches solutions and data-led strategies that address impactful opportunities and challenges. Partner with peers in other functional areas (e.g. marketing products risk innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visas resources. Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic mentorship for client priorities. Build new scalable solutions toolkits standard methodology documents and consulting approaches that can be applied across VCA practices. Lead team to provide knowledge sharing coaching and training as well as across functional teams and or regions in the role as an analytics subject matter expert. Oversee multiple workstreams project delivery meeting objectives and timelines. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications : What wed like from you : Passionate self-motivated results oriented individual with the ability to handle numerous projects concurrently. Knowledge and understanding of banking operations and / or payment schemes including products & services business systems and processes and marketing initiatives. Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics acting as a trusted advisor. Strong analytical skills with demonstrated intellectual and analytical rigor. Executive presence including excellent communication and presentations skills written and verbal and ability to communicate at all levels within large organizations. Demonstrated leadership managerial and collaboration capabilities particularly with those who are not direct reports as may be found in a matrixed organization. Experience in several key payments business areas such as portfolio management marketing product management operations risk management for both credit and debit cards. Experience using financial indicators to measure business performance with a significant focus on impacting return on investment. The Ideal candidate would have 3 to 5 years of payments and / or management consulting experience. Excellent spoken and written command of both English. Additional Information : Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Remote Work : Employment Type : Full-time Key Skills Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients Experience : years Vacancy : 1 #J-18808-Ljbffr

This role involves delivering exceptional and memorable experiences for our guests. The successful candidate will be responsible for owning each guest interaction, following up on their experience, and ensuring a seamless execution of premium service. "> • Maintain a constant presence of professionalism and emergency preparedness within stateroom services., • Respond to escalated guest concerns in an upscale, considerate, professional, and positive manner., • Champion strong administrative skills, taking periodic metrics of data such as guest counts, call volume, and call content analysis.

At BMC trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, you’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. #J-18808-Ljbffr

Atención al Cliente y Gestión de Pedidos El candidato seleccionado desempeñará un papel fundamental en la atención al cliente y la gestión de pedidos, trabajando en estrecha colaboración con otros departamentos para garantizar la satisfacción del cliente. • Responsabilidades:, • Atender y gestionar consultas o solicitudes de los clientes de manera eficiente y cordial., • Tramitar y seguir el seguimiento de pedidos utilizando las herramientas internas (ERP, etc.)., • Investigar y gestionar reclamaciones complejas que requieren coordinación interna para su resolución definitiva., • Administrar y actualizar información de clientes y documentos operativos con precisión y confidencialidad., • Ejecutar tareas rutinarias como reembolsos, reportes y coordinación interna para facilitar la atención al cliente., • Analizar patrones de servicio para proponer mejoras operativas y optimizar la eficiencia del equipo., • Verificar que las operaciones cumplan con normativas y estándares de calidad establecidos., • Colaborar con otros departamentos para resolver problemas de manera ágil (logística, ventas, soporte técnico, etc.)., • Experiencia previa demostrable en atención al cliente o puestos similares., • Excelentes habilidades de comunicación y resolución de problemas., • Enfoque orientado a la satisfacción del cliente y la mejora continua., • Solidos conocimientos en gestión de reclamaciones y eficiencia operativa., • Manejo de herramientas digitales, plataformas de atención (CRM, etc.) y herramientas de Microsoft Office., • Conocimiento de la herramienta Microsoft Dynamics AX (ERP)., • Conocimiento de idioma INGLES.

Somos una empresa que busca un profesional para mejorar la satisfacción y la fidelidad de nuestros clientes. El Agente Experiencia del Cliente trabajará en colaboración con otros equipos, manteniendo siempre el foco en el cliente y buscando siempre superar sus expectativas. Para esta posición estamos buscando a alguien con habilidades excepcionales para interactuar con los clientes y brindarles una experiencia inolvidable. Es fundamental que el candidato tenga conocimientos en áreas como el marketing, la comunicación y la atención al cliente. Se valorará enormemente si el candidato tiene experiencia previa en puestos similares y puede proporcionar referencias adecuadas. Nuestro equipo está comprometido con la mejora continua y nos aseguramos de brindar a nuestros empleados oportunidades de crecimiento y desarrollo. Si eres una persona motivada y dispuesta a aprender, te invitamos a aplicar a esta posición. **Requisitos: • Experiencia en atención al cliente, • Habilidades de comunicación excepcionales, • Conocimientos en marketing y comunicación, • Capacidad para trabajar en equipo, • Remuneración competitiva, • Oportunidades de crecimiento y desarrollo, • Entorno de trabajo dinámico y apasionado, • Fecha límite para aplicar: No hay fecha límite, • Contrato: a tiempo completo, • Horario laboral: lunes a viernes, 9am-6pm

En una era en la que la atención al cliente es clave para el éxito empresarial, buscamos a un líder visionario para liderar nuestros Contact Center. Como Director/a de Servicios Contact Center, será responsable de garantizar la entrega de servicios de alta calidad y cumplir con los niveles de servicio requeridos. Su objetivo principal será identificar oportunidades de mejora para equilibrar la eficiencia y la calidad. Con experiencia contrastada en la dirección de servicios de CC, sabrá cómo coordinar equipos y proveedores para lograr resultados exitosos. También será capaz de mantener dinámicas de trabajo positivas con los proveedores, fomentando relaciones de confianza y compartiendo objetivos. Requisitos: • Experiencia en dirección de servicios de CC, • Capacidad para liderar equipos y coordinar proveedores, • Fuerte compromiso con la calidad y la eficiencia

Estamos buscando a un profesional destacado para una posición de atención al cliente en nuestro equipo. La oportunidad es ideal para aquellos con experiencia previa en puestos de servicio al cliente y un nivel de inglés avanzado. El objetivo principal del puesto es garantizar la satisfacción del cliente proporcionando atención personalizada y resolviendo dudas e incidencias de manera eficiente. • Gestión de atención al cliente por teléfono, correo electrónico y página web., • Resolución de dudas e incidencias., • Realización y seguimiento de ofertas. Este puesto te brindará la oportunidad de trabajar en un equipo apoyo a la industria aeronáutica con sede en Madrid.

¿Quieres aportar valor con nosotros? Únete a MADISONMK BUSCAMOS UN PERFIL • Atención al cliente para servicio financiero y mercado de valores, • Actitud y compromiso., • Buen manejo de herramientas informáticas., • Excelencia telefónica. QUE OFRECEMOS: • Jornada de 39 horas semanales, • Horario: turnos fijos en el intervalo de : 9:00 -19:00H de lunes a viernes, • Formación remunerada desde el inicio., • Contrato indefinido desde el inicio Salario Bruto anual 1.454,91 € en 12 pagas • Plus de Idiomas : 126,64€ mes Requisitos mínimos Titulación universitaria de grado medio. • Experiencia mínima de dos años en entidades financieras o en entidades cuya actividad esté relacionada con los mercados financieros. *Experiencia de, al menos, 2 años en trato con clientes o servicios de cara al público sobre cuestiones relacionadas con productos o servicios financieros o del mercado de valores. • Titulación en ingles mínimo B2 acreditado