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GUEST CARE AGENT– LONDON HQ The Existing Bookings team is the bridge between our guests’ original plans and the moments that bring their stay to life. As Guest Care Agent, you’ll be the point of contact for guests and partners with existing reservations, handling requests including booking changes, extensions, cancellations, upgrades, billing queries and special requests. You’ll take ownership of each interaction, providing clear, timely and thoughtful support while ensuring every detail is handled accurately. Working closely with the Senior Reservations Executive and teams across the business, you’ll help turn potential booking challenges into positive guest experiences and make sure our properties have everything they need to deliver a seamless stay. This role is based five days a week at our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey. Step on stage and play your part. THE WORK IN YOUR HANDS Handling booking changes Manage requests to modify, cancel or extend existing bookings, ensuring all updates are processed accurately and within SLA. Apply booking and cancellation policies consistently while balancing guest needs and commercial considerations. Coordinate with properties to confirm availability, upgrades and special requests. Resolving guest and partner queries Handle billing and invoice queries, liaising with Finance where required. Support with complaint resolution by providing accurate information and timely updates to guests. Escalate complex cases to the Senior Reservations Executive, ensuring smooth handovers and visibility of potential risks. Maintaining data accuracy Update booking systems and CRM records promptly and correctly. Monitor key metrics such as response time, accuracy and SLA adherence. Follow internal quality and documentation standards to ensure audit readiness. Collaborating across teams Liaise with Revenue, Operations and Guest Experience teams to ensure changes are implemented correctly and guest expectations are met. Share feedback and recurring themes with the Senior Reservations Executive to support process improvement. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Guest-focused, with a genuine desire to help others and get things right. Organised and methodical, balancing speed with precision. Calm under pressure, professional in tone and communication. Curious and open to learning from feedback and change. A reliable team player who supports colleagues and upholds shared standards. Excellent written and verbal communication skills. Strong understanding of booking systems and guest service processes. Accuracy and attention to detail when handling data and payments. Calm, empathetic approach when managing sensitive or time-critical situations. A proactive and collaborative mindset. YOUR PROVEN TRACK Experience in hospitality, reservations or a contact centre environment. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on creating meaningful commercial impact, you’ll do well here. We value leaders who can inspire teams, drive performance and help shape the future direction of our brands. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach, strong leadership instincts and the ambition to grow alongside us.

Si quieres formar parte de nuestra historia, te invitamos a sumar tu experiencia y dedicación al equipo Zafiro. En Zafiro Hotels combinamos la calidez de la hospitalidad mediterránea con un enfoque innovador y dinámico. Buscamos personas comprometidas, responsables y con ganas de crecer en un entorno cercano y colaborativo. Únete a nosotros y contribuye a que cada detalle cuente en la experiencia de nuestros clientes. Actualmente buscamos incorporar Lencero/a para nuestro hotel del Palace Alcúdia. ¿Cuáles serían tus responsabilidades básicas? • Controlar la entrega de ropa sucia por parte de las camareras, realizando el registro correspondiente., • Enviar la ropa sucia a la lavandería y recepcionar la ropa limpia., • Revisar y controlar albaranes de entrada y salida., • Registrar faltantes y reclamar cualquier incidencia detectada. ¿Qué tareas acompañan estas responsabilidades? • Controlar la ropa de personal (entrega y recepción mediante vale junto con Intervención)., • Preparar los carros de ropa para el día siguiente siguiendo las indicaciones de la Subgobernanta., • Gestionar el reparto de productos de limpieza y completar los registros requeridos., • Controlar entradas y salidas de todo el género del departamento., • Lavar y planchar delantales, trapos, mopas, litos, cortinas, etc., • Mantener en perfecto orden y limpieza la lencería y el almacén., • Controlar el funcionamiento y estado del cuarto de lavadoras y secadoras., • Revisar el estado de conservación de la lencería y llevar un registro de roturas., • Controlar la ropa de clientes que se envía a tintorería., • Recepcionar y entregar la mantelería de bares y restaurantes., • Colaborar en cualquier otra tarea asignada por la Gobernanta. Requisitos • Experiencia en puestos similares en departamentos de pisos, lencería u operativa hotelera., • Conocimientos básicos de organización y clasificación de textiles., • Habilidades para el trabajo en equipo., • Orden, atención al detalle y hábitos de limpieza e higiene., • Persona responsable, metódica, con capacidad para trabajar de forma organizada y resolutiva., • Disponibilidad horaria para realizar turnos rotativos: una semana en horario de mañana y una semana en horario de tarde. ¿Qué ofrecemos? Formarás parte de una compañía en pleno crecimiento, donde las personas son lo primero. Además, disfrutarás de: • Sistema de anticipos y gestión de tu salario con Payflow., • Programa de bienestar para empleados/as con servicios de apoyo psicológico y fisioterapia., • Manutención durante la temporada en el comedor de colaboradores/as., • Eventos, reconocimientos y programa de recomendación con incentivos para empleados/as., • Formación, desarrollo profesional y planes de carrera., • Descuento en hoteles Zafiro para colaboradores/as y restaurante Son Sabater., • Club de Beneficios y acuerdos exclusivos con empresas bancarias y otras colaboradoras., • Programas de apoyo y bienestar para empleados/as y sus familias, junto a iniciativas de inclusión en colaboración con Fundación Adecco., • Y, por supuesto, contrato fijo discontinuo. Estos beneficios demuestran nuestro compromiso con el bienestar, el crecimiento y el reconocimiento de nuestros empleados/as. En Zafiro Hotels, promovemos un ambiente de trabajo inclusivo y colaborativo que te brinda la oportunidad de crecer profesionalmente y alcanzar tus metas, mientras disfrutas de un espacio donde tu creatividad y talento son importantes. Si te mueve la vocación de servicio y el afán de superación, te invitamos a enviarnos tu candidatura. En Zafiro Hotels encontrarás una empresa en la que crecer y desarrollarte profesionalmente. ¡Te estamos esperando!

Misión En The Lodge Mallorca 5*, buscamos un/a Recepcionista que sea la primera impresión de nuestra hospitalidad, garantizando una bienvenida cálida y un servicio eficiente. Su misión es gestionar llegadas y salidas, proporcionar información y atender las necesidades de los huéspedes con profesionalidad y cercanía, asegurando una experiencia excepcional y memorable. Responsabilidades: Recepción y registro de huéspedes: dar la bienvenida de manera cálida y profesional, realizar un registro eficiente y preciso de la información de los huéspedes, proporcionar llaves de habitaciones y explicar los servicios disponibles. Atención al cliente: responder de manera oportuna y cortés a las consultas de los huéspedes, en persona, por teléfono o correo electrónico. Brindar información sobre el hotel, servicios, atracciones locales y eventos. Gestión de reservas: realizar y confirmar reservas de habitaciones, asegurando la disponibilidad y la exactitud de la información. Administración y operaciones de recepción: mantener el área de recepción limpia y ordenada, coordinar con otro departamento para garantizar una comunicación fluida y un servicio coordinado. ¿Qué necesitamos de ti? Formación en Turismo, Administración de Empresas (deseable) Nivel de inglés alto. Otros idiomas serán altamente valorados. Conocimientos de software de reservas (Ulyses) Experiencia previa, preferiblemente en el sector de hoselería de lujo. Disponibilidad para turnos rotativos. Excelentes habilidades de comunicación verbal y escrita. Orientación al cliente y capacidad de brindar una atención personalizada. ¿Qué encontrarás en Único Hotels? Contrato fijo - discontinuo. Jornada completa. Uniforme y una comida por turno incluida. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava , Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

En Mas de Torrent 5, estamos seleccionando un/a Jefe/a de Rango que comparta nuestra pasión por la excelencia y el servicio de alta gastronomía. Desempeñará un papel fundamental en la prestigiosa experiencia culinaria que ofrece nuestro establecimiento. Trabajará en estrecha colaboración con el equipo de sala para garantizar un servicio impecable y memorable para nuestros comensales exigentes. Funciones principales Atender y coordinar el servicio de un rango de mesas asignado, garantizando una experiencia de excelencia al cliente. Asesorar a los comensales sobre la carta, maridajes y recomendaciones gastronómicas. Supervisar el montaje, mise en place y desmontaje de sala. Coordinar y apoyar al personal de sala (camareros/as) bajo su rango. Velar por el cumplimiento de los estándares de calidad, presentación e higiene propios de un establecimiento de lujo. Gestionar incidencias y necesidades especiales de los clientes con discreción y profesionalidad. Colaborar estrechamente con cocina y con el/la Maître/Jefe/a de Sala. ¿Qué necesitamos de ti? Experiencia mínima de 2-3 años en puesto similar, preferiblemente en hoteles 5 o restaurantes gastronómicos. Formación en Hostelería, Restauración o similar. Nivel alto de español e inglés; se valorará el conocimiento de catalán y/o francés. Conocimientos de servicio en sala, enología y protocolo. Actitud proactiva, orientación al detalle y vocación de servicio. Disponibilidad para trabajar en turnos rotativos, fines de semana y festivos. ¿Qué ofrecemos? Contrato fijo-discontinuo hasta enero del 2027. Salario según convenio + variables. Uniforme y una comida por turno incluida. Posibilidades de alojamiento. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía, posibilidad de desplazamiento entre los hoteles del grupo. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava, Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation effortlessly blend with iconic architecture inspired by Moorish style. The resort’s 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Offering a sanctuary to escape, this timeless resort features numerous swimming pools, a 2,500 m² Spa & Fitness Centre, and the largest Ritz Kids facility in Europe. JOIN OUR TEAM! … as Sales Manager, Weddings & Social Events at The Ritz-Carlton Tenerife, Abama. Who are we looking for…? Are you passionate about the world of weddings, special celebrations, and luxury social events? Do you enjoy building trusted relationships with clients and transforming their dreams into extraordinary experiences? As Sales Manager, Weddings & Social Events , you will play a key role in developing and growing the resort’s weddings and social events segment. You will be responsible for identifying new business opportunities, attracting both national and international clients, and guiding them throughout the entire sales process, from the initial enquiry through to event confirmation. We are looking for someone with a strong eye for detail, a commercial mindset, and a passion for luxury and hospitality, who is able to understand each client’s needs and turn them into unique and memorable proposals. If you are results-driven, possess excellent sales and communication skills, enjoy building long-term relationships, and are passionate about weddings and events, we want to hear from you! Your responsibilities include… Identify, develop, and manage new business opportunities within the weddings, private celebrations, and social events segments. Develop commercial strategies to increase the volume of weddings and social events while maximizing revenue associated with each celebration. Manage the full sales cycle, from prospecting and initial enquiry through negotiation, contract closure, and post-sale follow-up. Build and maintain strong relationships with couples, families, wedding planners, specialist agencies, event organizers, and strategic partners. Act as the main commercial point of contact for clients throughout the event planning and contracting process. Understand each client’s needs, expectations, and preferences in order to create personalized proposals and tailor-made experiences. Prepare commercial proposals, quotations, contracts, and presentations tailored to each wedding or social event. Conduct sales visits, site inspections, and resort presentations, showcasing the property’s venues, accommodation, culinary offering, and event possibilities. Present the different venue, menu, experience, and service options available for each event in an engaging and compelling way. Maintain an in-depth knowledge of the resort, its facilities, services, and culinary offering in order to convey the essence of The Ritz-Carlton Tenerife, Abama to clients. Identify trends within the luxury wedding and social events market, as well as new business opportunities and potential markets. Develop and maintain a strong network of contacts with wedding planners, agencies, suppliers, and relevant industry professionals. Participate in trade fairs, workshops, specialist events, presentations, and networking activities related to the Weddings & Social Events segment. Work closely with the Events, Catering, Operations, Revenue Management, and other departments to ensure a seamless transition from the sales process through to event execution. Ensure continuous and effective communication with all parties involved so that every contracted detail is delivered in line with the client’s expectations. Follow up on leads, opportunities, and conversions, keeping all commercial information up to date in the corporate systems. Prepare sales reports, forecasts, performance analyses, and target tracking for management. Actively contribute to achieving and exceeding the revenue targets established for the weddings and social events segment. Represent the values, image, and luxury standards of The Ritz-Carlton in every interaction with clients and partners. What we are looking for… Previous experience in sales, events, weddings, hospitality, luxury hospitality, wedding planning, or business development. Excellent commercial, negotiation, and communication skills. A strong customer focus and genuine sensitivity to clients’ needs and expectations. A passion for creating personalized experiences and attention to every detail. A dynamic, organized, proactive, and results-oriented approach. Excellent interpersonal skills and the ability to build long-term relationships based on trust. The ability to manage multiple opportunities and events simultaneously while maintaining a high level of organization and follow-up. The ability to work confidently with clients from different nationalities and cultures and thrive in an international luxury environment. Experience using CRM systems, hotel management systems, and sales tools. Enjoy working cross-functionally with different departments to deliver an exceptional client experience. Fluency in Spanish and English; additional languages will be highly valued. Flexibility and availability to participate in sales visits, events, trade fairs, and networking activities. A valid work permit for Spain. How we inspire you… Join our team and contribute to the growth of one of Europe’s most prestigious resorts within the luxury weddings and social events segment. Your ability to build authentic relationships, identify new opportunities, and guide each client through one of the most important moments of their life will help create exceptional experiences and memories that will last forever at The Ritz-Carlton Tenerife, Abama. An attractive salary in line with your experience and level of responsibility within a leading luxury hospitality company. Travel the world across our more than 9,500 hotels with excellent employee rates ("Explore Rate") and enjoy exceptional benefits; these also apply to your family, partner, and parents. Enjoy F&B offerings across our more than 9,500 hotels with a 20% discount. Enjoy our culinary offering with a 50% discount. Did you know that you can receive up to 75% off flights if you are a resident of Tenerife? Extensive corporate benefits with numerous discounts for leisure activities and travel. As a birthday benefit, you will receive a special surprise. Enjoy our resort as a guest after one year of service with us: a once-in-a-lifetime experience. We offer 13th and 14th salary payments. Innovative training concepts to support your professional development: we have our own training university! Career development and promotion opportunities within an international company. We provide a wide range of complimentary culinary options in our employee cafeteria. Don’t worry about your uniform (where applicable): we take care of it, including the cleaning of your professional attire. We love to celebrate, preferably with you! Whether it’s team outings, employee celebrations, Employee Appreciation Week, anniversaries, or other occasions, we always find plenty of reasons to celebrate you and your colleagues. We also care deeply about our community in many ways: join our social responsibility initiatives and give back to society. Your health is one of our priorities, which is why we offer comprehensive corporate healthcare services. (All benefit and bonus programs are subject to the company’s individual regulations. Applicable tax and social benefit laws apply, and any tax deductions are managed through payroll adjustments. There is no legal entitlement to these programs, and the employer may adjust the offering at any time.) Have we sparked your interest? Then apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining a people-centered, inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. Across more than 100 award-winning properties worldwide, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that, long after a guest has stayed with us, the experience remains with them. Attracting the finest hospitality professionals who create lifelong memories, we believe everyone succeeds when they are empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for rare and exceptional luxury service around the world, and we take pride in delivering excellence in the care, attention, and comfort of our guests. Your role will be to ensure that The Ritz-Carlton “Gold Standards” are upheld with care and genuine attention. The Gold Standards are the foundation of The Ritz-Carlton and what guides us every day to become better than we were the day before. It is this foundation, together with our belief that our culture drives success, that has enabled The Ritz-Carlton to build its reputation as a global leader in luxury hospitality. As part of our team, you will learn and embody the Gold Standards, including our Employee Promise, Credo, and Service Values. And our promise to you is that we will offer you the opportunity to take pride in the work you do and in the people you work alongside. By joining The Ritz-Carlton, you become part of a portfolio of brands within Marriott International. A place where you can do your best work, discover your purpose, belong to an incredible global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

CAMARERA/O DE SALA ¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a CAMARERA/O DE SALA para nuestro HOTEL HESPERIA MURCIA CENTRO. ¿Qué harás en tu día a día? • Atención y servicios en bufet de desayunos • Servicio de cafetería: atención en sala, gestión de comandas y cobros • Apoyo en la organización y servicios de eventos y reuniones en los salones del hotel • Montaje y recogida de salas de banquetes y coffee breaks • Cumplimiento con los estándares de calidad y protocolo del hotel • Mantenimiento del orden y limpieza en zonas de trabajo • Promoción de todos los servicios del hotel ¿Qué necesitas para el puesto? · Experiencia previa en hostelería, preferiblemente en hoteles de 4/5★ o establecimientos similares · Valorable experiencia en desayunos, cafetería o banquetes · Buen nivel de atención al cliente, orientación al detalle y capacidad de trabajo en equipo · Flexibilidad horaria para turnos rotativos, incluyendo mañana, tardes y fines de semana · Es imprescindible que aporte nivel de castellano, se valorará ingles u otros idiomas. ¿Qué ofrecemos? · Incorporación a un equipo estable en un hotel consolidado en la ciudad · Jornada completa (40h) con turnos rotativos · Incorporación inmediata · Formación continua y oportunidad de crecimiento en el área de A&B · Formación interna en protocolos y procedimientos del hotel · Salario según convenio · Buen ambiente de trabajo · Descuentos en productos de la compañía ¡Te esperamos!

Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a AYUDANTE DE CAMARERO/A y un/a CAMARERO/A para nuestro restaurante japonés KURAI, ubicado dentro de nuestro hotel Barcelona Plaza. Las principales tareas a desarrollar son las siguientes: • Realizar un servicio de calidad a los clientes. • Preparar áreas de trabajo para el servicio. • Atender y servir las mesas siguiendo los procesos establecidos. • Conocer y asesorar sobres los diferentes productos de la carta de alimentos y vinos. • Limpiar y remontar para el siguiente servicio. • Estar pendiente de las necesidades de los clientes en los servicios. REQUISITOS • Experiencia en restaurantes japoneses. • Tener conocimientos de comida japonesa. • Residir en la provincia del puesto vacante. • Inglés nivel avanzado. SE OFRECE • Contrato de 40h semanales con turnos rotativos. • Salario competitivo. • Crecimiento profesional. • Incorporación inmediata.

VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment? Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns! 🚀 Your responsibilities CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push). Work on customer segmentation and message personalization to maximize engagement. Assist in customer journey mapping and optimize lifecycle marketing touchpoints. Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement. Participate in A/B testing, post-campaign reporting, and data-driven recommendations. Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices. Collaborate closely with cross-functional teams to align CRM execution with overall business goals. 🧠 Your profile Native French speaker. Proficiency in English is a plus! Master’s student in Digital Marketing, e-commerce, Data Analytics, Communication, or Business. Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking. Rigorous, structured, and detail-oriented approach to problem-solving. High interest in CRM, marketing automation, and customer segmentation Proactive, eager to learn, and enthusiastic about testing new marketing initiatives. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is valuable. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Start your weekend sooner with Friday afternoons off. Monthly remuneration of €750 gross/month. 📩 Ready to turn customer insights into unforgettable travel experiences? Apply now to join VeryChic and board your next career journey!

Desde Catalonia Hotels & Resorts estamos en búsqueda de un/a BOTONES para incorporarse en nuestro hotel ubicado en SABADELL. FUNCIONES: • Acompañar al cliente a la habitación, llevándole el equipaje. • Custodia de las maletas. • Montaje de salas. • Solicitud de taxis para los clientes. • Reposición del botiquín. • Montar camas adicionales (plegatines). • Hacer los recados. REQUISITOS: • Experiencia en posición similar. • Inglés alto + Otros idiomas valorables. • Clara vocación hacia el cliente. CONDICIONES: • Jornada de 40h semanales en turnos rotativos • Crecimiento profesional. • Formar parte de una compañía en plena expansión

Desde CATALONIA HOTELS & RESORTS precisamos incorporar RECEPCIONISTAS para trabajar en nuestros hoteles ubicados en el centro de Palma de Mallorca. Las principales tareas a desarrollar son las siguientes: Check-in/Check-out. Control y lectura de las llaves de las habitaciones. Alquiler de cajas de seguridad. Cuadre de caja y traspaso al compañero del siguiente turno. Responsable de todo lo generado en su horario de trabajo. • Gestión de incidencias, pero no resolución. Gestión de equipajes. Cambios de habitaciones. Gestión del correo. Ventas de habitaciones. Gestión de llamadas a centralita. Gestión del personal de botones a su cargo. REQUISITOS Experiencia en posición similar. Estudios en turismo. Inglés alto + Otros idiomas valorables. Orientación al cliente . Se valorará muy positivamente aportar conocimientos SAP. SE OFRECE Contrato de 40h semanales. Turnos rotativos. Posición totalmente estable con posibilidades reales de crecimiento. Salario competitivo.

POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Misión: En Hotel Único Madrid 5*, estamos seleccionando a un/a camarero/a, quien desempeñará un papel fundamental en la prestigiosa experiencia culinaria que ofrece nuestro establecimiento. Trabajará en estrecha colaboración con el equipo de sala para garantizar un servicio impecable y memorable para nuestros comensales exigentes. Responsabilidades Asistir al equipo de camareros: Colaborará con el personal de sala, incluyendo el maître y los camareros, para proporcionar un servicio de alta calidad. Ayudará en la preparación y el montaje de las mesas, asegurándose de que estén adecuadamente preparadas y decoradas para los clientes. Atender a los comensales: Será responsable de recibir a los clientes, acompañarlos a sus mesas y proporcionarles el menú. Colaborar en la toma de pedidos: Tomará los pedidos de los comensales de manera precisa y eficiente, asegurándote de comprender sus preferencias y restricciones alimentarias. Mantener la limpieza: Participará en las labores de limpieza y organización del área de trabajo, incluyendo la preparación de los utensilios necesarios para el servicio. Brindar recomendaciones: Desarrollará un conocimiento profundo de los platos y vinos ofrecidos en el restaurante, para poder asesorar y recomendar a los clientes según sus preferencias. ¿Qué necesitamos de ti? Formación: ESO. Nivel de inglés intermedio-alto. Experiencia en el área de F&B sala. Excelentes habilidades comunicativas. ¿Qué ofrecemos? Contrato indefinido Uniforme y una comida por turno incluida Excelente ambiente de trabajo y compañerismo Grandes proyectos de formación continua Posibilidad de crecimiento en la compañía ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava, Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

SOMMELIER – MB* BY MARTÍN BERASATEGUI The Ritz-Carlton Abama Resort, Tenerife JOIN OUR TEAM! The Ritz-Carlton Abama Resort, Tenerife, is one of the island's most renowned gastronomic destinations. Set in an exceptional location overlooking the Atlantic Ocean, the resort combines luxury, nature, and an outstanding culinary offering. At the heart of this experience is MB* by Martín Berasategui , our fine-dining restaurant, where culinary excellence, precision, exceptional products, and attention to detail come together to create memorable gastronomic experiences. Join our team as a Sommelier at MB* by Martín Berasategui! Who Are We Looking For? Are you passionate about wine and fine dining? As a Sommelier , you will be part of a highly professional front-of-house team and will play a key role in creating an exceptional dining experience through your knowledge, selection, and service of wines and other beverages. We are looking for someone with a genuine passion for wine, strong gastronomic awareness, excellent communication skills, and a clear guest-oriented approach. You should also be able to work with precision and discretion in a demanding fine-dining environment. Your Responsibilities Advise guests and customers on wine and beverage selections according to their preferences and the restaurant's gastronomic offering. Present the wine list and provide personalized recommendations. Perform wine service according to fine-dining standards. Develop an in-depth knowledge of the wine list, including references, regions, grape varieties, producers, and vintages. Stay up to date with wine trends, emerging producers, and relevant new references. Collaborate with the kitchen and front-of-house teams to create appropriate wine and food pairings. Participate in the development and updating of the restaurant's wine and beverage offering. Ensure the correct storage, conservation, and organization of wines. Monitor stock levels, inventories, and product rotation. Assist with the receiving, checking, and correct storage of wine deliveries. Ensure that wines are stored at the appropriate temperatures and under suitable conditions. Support the front-of-house team with wine, beverage, and pairing-related knowledge. Handle special requests and guest needs with professionalism, empathy, and discretion. Contribute to team training on wines and wine service when required. Maintain professional relationships with suppliers and winery representatives. Participate in tastings, training sessions, and wine-related activities. Consistently apply The Ritz-Carlton Gold Standards and MB by Martín Berasategui service standards. What We Expect From You We are looking for a wine professional with a genuine passion for hospitality, strong attention to detail, and a commitment to continuous learning. We particularly value: Genuine passion for wine, gastronomy, and fine dining . Formal training in Sommelier Studies, Oenology, Viticulture, Hospitality , or related fields. Strong knowledge of Spanish and international wines. Knowledge of wine regions, grape varieties, producers, and appellations. Knowledge of food and wine pairing. Excellent communication skills and the ability to convey wine knowledge in an approachable and professional manner. The ability to understand individual guest preferences and provide personalized recommendations. Attention to detail, precision, and elegance in service. Ability to work as part of a team in a demanding and dynamic environment. A proactive, professional attitude and a strong commitment to continuous learning. Previous experience as a Sommelier in a fine-dining restaurant will be highly valued. Professional sommelier certifications will be considered an advantage. Fluency in Spanish and English . Knowledge of additional languages will be considered an advantage. Valid work authorization in Spain. What We Offer Attractive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels through the Explore Rate , also available for family members and partners. Enjoy our gastronomic offering with a 20% discount at our hotels and up to 50% throughout the resort . Up to 75% discount on flights if you are a Tenerife resident. Corporate benefits and special discounts on leisure and travel. Special birthday gift. After one year of service, enjoy the resort as a guest and experience it from the other side. Extra annual payment. Innovative training and professional development programs. Career growth opportunities within an international company. Complimentary meals in the employee cafeteria during working hours. Uniform and laundry service included. Employee celebrations and events, including outings, anniversaries, special weeks, and other activities. Activities and initiatives aimed at making a positive contribution to the community. (All benefit and bonus programs are subject to the company's internal regulations and applicable tax and social security laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.) An Opportunity to Grow in the World of Wine Working as a Sommelier at MB* by Martín Berasategui means becoming part of a team where wine is an essential part of the overall gastronomic experience. You will have the opportunity to work with a high-level wine selection, expand your knowledge, discover new references, and develop your ability to create pairings that complement the restaurant's culinary offering. You will become part of an environment where knowledge, precision, hospitality, and passion for detail are essential. Every service will be an opportunity to refine your skills, understand our guests better, and provide recommendations that transform each dining experience into something truly memorable. As part of The Ritz-Carlton, you will learn and embody our Gold Standards , including our Credo, Employee Promise, and Service Values. We believe everyone can reach their full potential when given an environment where they are empowered to be creative, thoughtful, passionate, and proud of the work they do. Have We Inspired You? If you would like to develop your career in the world of wine and fine dining and become part of the MB** by Martín Berasategui team at The Ritz-Carlton Abama , we invite you to apply through Marriott Careers with your application documents. Join a team where knowledge, passion, and attention to every detail turn a meal into an extraordinary experience. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law. At more than 100 award-winning properties around the world, the Ladies and Gentlemen of The Ritz-Carlton create experiences so exceptional that they remain in the memory long after the stay. Every day, we set the standard for unique and exceptional luxury service around the world, and we take pride in delivering excellence in the care and comfort of our guests. By joining The Ritz-Carlton, you join a portfolio of brands within Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

¿Cuál será tu misión? Como Cocinero (a) , serás responsable de la preparación preliminar, el proceso de cocción, el emplatado o la presentación de platos de alta calidad para ofrecer una excelente experiencia a los clientes. Contrato indefinido Turnos continuos (mañana o tarde). Un fin de semana libre al mes. Salario de Convenio Provincial de Hostelería para hotel 5 estrellas. ¿Qué tendrás que hacer? Elaboración, conservación y organización de la mise-en-place para cada uno de los servicios, minimizando las pérdidas de producto. Garantizar la presentación, cantidad y calidad de cada plato del servicio, en base a los estándares establecidos. Verificar y controlar el correcto almacenamiento de los productos, controlando el estado de todos los alimentos para rotar y mantener la máxima calidad (FIFO). Recepción, conservación y organización de los productos de su partida. Mantener un área de trabajo limpia, ordenada y bien organizada. Informar de los problemas de mantenimiento, higiene y peligros. Ser consciente de los objetivos del departamento y esforzarse por alcanzarlos como parte del equipo. Seguir todas las normas/reglamentos pertinentes del departamento de sanidad y todas las directrices de servicio al cliente (APPCC). ¿Qué buscamos? Al menos 1-2 años de experiencia como Ayudante de Cocina, preferiblemente en un hotel de similar tamaño y complejidad. Formación profesional en hostelería/F&B/cocina . Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Capacidad para trabajar por cuenta propia y en equipo. Capacidad de organización. Capacidad para trabajar bajo presión. Orientación al servicio al cliente. Atención al detalle. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

En Palacio de Luces 5*, estamos seleccionando a un/a Cocinero/a responsable de organizar las estaciones de trabajo con todos los ingredientes y equipos de cocina, preparar los platos según los protocolos del chef y desarrollar sus habilidades junto al resto del equipo. Responsabilidades Preparación de los ingredientes y utensilios para cocinar. Garantizar una excelente presentación de los platos según los protocolos del chef y del menú. Mantener un entorno higiénico y ordenado en la cocina. Asegurarse de que toda la comida y otros productos están almacenados de forma adecuada. Comprobar la calidad de los ingredientes. Control de existencias y realización de pedidos. ¿Qué necesitamos de ti? Formación: ESO. Experiencia en posición similar, mínimo 2 años. Valorable experiencia en cocina local. Excelentes habilidades comunicativas, escucha activa y respeto hacía el equipo. Coche propio (imprescendible) ¿Qué esperas de nosotros? Contrato fijo-discontinuo hasta noviembre. Jornada completa. Uniforme y una comida por turno incluida. Posibilidad de alojamiento. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava, Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Anuncio de Contratación Recepcionista Diurna (Hostal Centro Barcelona) ¡Únete a nuestro equipo! Hostal 2 estrellas en pleno centro de Barcelona busca recepcionista de turno diurno Somos un hostal de 2 estrellas ubicado en el corazón de Barcelona, con ambiente tranquilo, equipo cercano y trabajo estable. Buscamos una persona responsable, amable y con experiencia para incorporarse de forma inmediata a nuestro equipo de recepción. Horario de trabajo Turno completo diurno: 09:00 – 19:00 ✅ Incluye 1 hora de descanso para almuerzo Perfil requerido - Mujer, edad de 25 a 35 años - Experiencia demostrable en recepción de hoteles o hostales - Manejo profesional del sistema FNS - Capacidad para realizar check-in, registro de huéspedes, control de precios en tiempo real y gestión de ocupación de habitaciones - Atención y resolución de dudas e incidencias de clientes - Muy responsable, comprometida y con capacidad de trabajo constante - Personalidad abierta, tranquila, amable y buena presencia Ofrecemos - Trabajo estable en zona céntrica de Barcelona - Turno fijo diurno (sin noches) - Ambiente laboral agradable y tranquilo - Salario competitivo, según experiencia (a convenir en entrevista) Requisito imprescindible: permiso de trabajo vigente en España. Incorporación inmediata Si eres una persona dedicada, con experiencia en el sector y te gusta la atención al cliente, ¡esperamos tu candidatura!