Sales Administration and Logistics officer (M/F)
hace 12 horas
Palma
pbDedienne Aerospace: /bis a world leader in design, and manufacture, and serving of aircraft tooling, engine tooling, engine stands and ground support equipment for more than 50 years, we have been providing through our products and technical expertise, a service at the forefront of industrial performance highly recognized by our diversified customer Panel (OEM, MRO ,Leasers). All this linked to worldwide presence to ensure customer proximity, quality, and excellent after sale service ( Miami, Cincinnati, Queretaro, Dubai, Singapore, Zhuhai, Derby, Doha, Toulouse and more.) /ppThe various acquired licenses as well as the partnerships with major OEM place Dedienne with force and credibility on the market and ensure a suitable development. /ppOur employees, from different cultures and nationalities, are our main strength, and activity participate in dynamic and ambitious projects with strong values that the company advocates: working in a company on a human scale at a international level while being actor in every project for the same purpose: customer satisfaction. /ppbr/ppbMain Responsibilities: /b /ppAs a Sales Administration and Logistics officer, you will be responsible for: /pulliEnsuring the smooth execution of administrative processes related to sales. You will manage customer orders from receipt to delivery, including invoicing. /liliManaging transportation and distribution of goods from external suppliers to our company or directly to clients. You will work closely with external partners, such as shipping companies, freight forwarders, and warehouse providers, to ensure the efficient and cost-effective movement of goods. /li /ulpYou are a key player in customer satisfaction and the efficient operation of the Dedienne facility. /ppbr/ppbResponsibilities: /b /pullibOrder Processing /b: Check, record, track, and validate customer orders in the system (ERP SAGE). Follow up with customers. /lilibInvoicing and Dispute Management /b: Generate invoices in line with sales conditions, manage any payment disputes or delays, and maintain good relations with customers regarding these issues. Report to the group cash manager. /lilibCoordination with External Partners /b: Manage relationships with external logistics providers and customs office to ensure smooth and timely delivery of goods. /lilibTransportation Management /b: Oversee the transportation of goods from suppliers to the company, or from the company to the customers location, ensuring optimal routes and compliance with delivery schedules. Continuously track and monitor shipments and resolve any issues or delays in real-time. Customer delivery documentation generating. /lilibInternal Communication /b: Collaborate closely with sales, accounting, cash management, production, customer service teams to ensure optimal information flow. /lilibSupport to the Service manager /b: Provide support to the Service manager on administrative tasks. /lilibContinuous Improvement /b: Propose solutions to improve administrative processes and customer relationships. /lilibWorkflow /bFollow up of spare parts manufacturing (Progress and Delivery) /lilibCoordination of the internal logistics activity with technicians. /b /li /ulpbr/ppbRequired Skills: /b /pullibEducation: /b Specific logistics certificates. /lilibExperience /b: 2 to 3 years of experience in a similar role, preferably in a B2C environment. /lilibTechnical Skills /b: Proficiency in office tools (Excel, Word, etc.) and ERP software. Familiarity with incoterms, customs procedures, transportation environment, must be able to read technical drawings. /lilibCommunication Skills /b: Excellent written and verbal communication, communication skills to manage relationships with external partners and internal teams. Customer service orientation, ability to work in a team and manage priorities. /lilibProblem-Solving /b: Strong problem-solving skills, with the ability to resolve issues effectively and efficiently. /lilibOrganizational Skills /b: Strong organizational abilities, with a keen eye for detail and the ability to manage multiple tasks and priorities simultaneously. /li /ulpbr/ppbPersonal Attributes: /b /pullibResponsiveness /b: You can quickly respond to any internal or external inquiries and resolve issues. /lilibIndependence /b: You are able to make decisions and work independently while following internal procedures. /lilibCustomer-Oriented /b: You have a strong customer service focus and are comfortable interacting with both internal and external stakeholders. /lilibProactive /b: You take initiative and act quickly to resolve any issue that arise. /lilibTeam Player /b: You work well within a team environment and collaborate effectively with colleagues and external partners. /lilibAdaptable /b: You can quickly adjust to changing priorities and work under pressure to meet tight deadlines. /lilibReporting /b: Provide regular reports on the activity performance /li /ulpJob description not limited to the tasks described hereunder. /ppbr/ppbWorking Conditions: /b /pullibContract Type /b: Permanent /lilibWorking Hours /b: 40 /lilibSalary /b: To be adjusted to candidate experience /li /ul
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