Quality And Training Specialist, Contact Center- Italian Market
hace 3 días
Valencia
Remote Valencia, Comunidad Valenciana, Spain Full time R74809 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. Gain the opportunity to be at the forefront of the future of electrophysiology and address the needs of our patients, globally. As an Senior Account Specialist with our fast-growing Cardiac Ablation Solutions (CAS) team, you will play a key role in launching innovative products designed to treat cardiac arrhythmia, while providing expert training and support to physicians and clinical staff. We are dedicated to leading the market with our Affera Mapping and Ablation System, innovating cutting-edge ablation catheters, cardiac mapping systems, and traditional electrophysiology (EP) products. Join our team and be part of a community of experts committed to ensuring quality and affordable care around the world. This position will be based in Spain, preferably in the Comunidad Valenciana, and will be in a Remote role responsible for specific region. English and Spanish are mandatory. • Deliver expert clinical and technical support to physicians and EP Lab staff on the use of key technologies including the Affera Mapping and Ablation System, Pulse Select PFA over-the-wire ablation system, and Arctic Front Advance Cryoablation system, • Provide in-depth product expertise through sales presentations, hands-on product demonstrations, installations and ongoing support to ensure successful technology adoption across hospital stakeholders, • Build and maintain strong professional relationships with customers by acting as a trusted partner and resource, • Develop and sustain advanced clinical and technical knowledge of company products while staying informed on competitor offerings, features and differentiators, • Demonstrate composure and critical thinking in high-stress situations with a proactive and solution‑oriented approach, • Collaborate closely with account teams and Sales Managers, contributing to regular territory reviews and strategic planning, • Serve as a key liaison between sales teams and technical staff to ensure seamless communication and customer satisfaction, • Bachelor's degree in Life Sciences or Sales or related scientific discipline, • At least 4 years of experience in electrophysiology procedures and product, • Background in Cardiology or experience as a Cardiac Physiologist, • Fluency in English and Spanish, • Excellent interpersonal and communication skills across all levels of the organisation, • A strong entrepreneurial mindset, with a passion for innovation and a drive for excellence, • Holds a valid driving license with a clean record, • A strong understanding of 3D Mapping systems is highly advantageous Medtronic is committed to safeguarding the principle of non‑discrimination in employment on the basis of sex, sexual orientation or gender identity, as set out in Article 14 of the Constitution and Articles 17 and 18 of the Workers' Statute, as well as Organic Law 3/2007 of 22 March on effective equality between women and men and Law 4/2023 for the real and effective equality of transgender people and the protection of LGTBI rights. This commitment applies to all company personnel without exception. This is done with the understanding and conviction that equal treatment and opportunities in the workplace must be guaranteed, ultimately ensuring an inclusive working environment that advances the eradication of discrimination against LGTBI people and the absence of any direct or indirect discrimination on the grounds of sex, sexual orientation, gender identity and expression, and those derived from maternity, family obligations and marital status. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Spain: 41,600.00 EUR - 62,400.00 EUR We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will. • Build a better future, amplifying your impact on the causes that matter to you and the world, • Grow a career reflective of your passion and abilities, • Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career‑building resources you need. Life‑transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight‑driven care. Fresh viewpoints. Cutting‑edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient‑facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here ( . Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer‑centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full‑scale production and after‑market services for products from advanced medical devices, to highly engineered aviation systems, to next‑generation hardware platform solutions for the Cloud. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. #J-18808-Ljbffr
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