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Meliá Hotels International busca un Destination Concierge para gestionar la experiencia de clientes VIP y huéspedes en habitaciones de atributo superior, ofreciendo experiencias únicas y personalizadas en el destino. El candidato coordinará servicios, informará sobre instalaciones y atenderá solicitudes, manteniendo estándares de satisfacción y apoyando la experiencia digital durante la estancia. #J-18808-Ljbffr

evoke is seeking a Proposition Manager in Spain to define the CRM and customer proposition strategy across Sportsbook and Gaming. You’ll work with CRM Operations, Marketing, BI, Product and VIP teams to deliver personalised, data-driven experiences aligned with commercial goals. The role emphasizes lifecycle retention, cross-functional collaboration, and ensuring regulatory compliance while driving customer value in a competitive market. #J-18808-Ljbffr

Client Development Manager - Traditional Banking Background Europe About MAKE At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders. MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients. About the role: We are looking for a Client Development Manager, Private Banking to own the end-to-end relationship with our agency partners and high-value creators. This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE. Reporting to the Director, Private Banking, you will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to client growth. Key Responsibilities Client Onboarding & Activation Own the end-to-end onboarding journey for new clients (agencies and creators) Guide clients through KYC/ KYB processes, ensuring a smooth and compliant experience Act as primary contact during account setup Reduce onboarding friction and improve activation rates Relationship Management Build and maintain strong relationships with agencies and creators Deliver a high-touch, concierge-style service aligned with Private Banking standards Serve as an advisor on how to best use the MAKE platform Maintain regular communication through Telegram, WhatsApp and phone calls Client Education & Enablement Educate clients on platform functionality, features and best practices Support clients in optimizing their financial operations using MAKE Deliver tailored onboarding sessions and walkthroughs Growth & Commercial Development Identify opportunities to expand client usage and increase account value Drive retention, engagement and revenue growth Collaborate with internal teams to support client growth initiatives Spot trends and provide feedback to product and leadership teams Product Feedback Share insights on client needs, pain points and feature requests Support rollout and adoption of new features and product updates What We’re Looking For Experience: 4+ years in account management, client success or sales Must include 1+ year in commercial or retail banking Experience managing high-value clients or VIP relationships Background in fintech, creator economy, SaaS or digital platforms is also a plus Skills & Attributes: Strong relationship-building and communication skills Commercial mindset with the ability to identify growth opportunities Highly organized with strong attention to detail Ability to handle sensitive client situations with professionalism and discretion What’s in it for You Competitive compensation package with potential for stock options Relocation opportunity to the Canary Islands (Tenerife) with a comprehensive relocation package Ownership and autonomy to shape MAKE’s compliance vision from the ground up Collaborative, fast-paced startup culture - work directly with founders and senior leadership The chance to define compliance in one of fintech’s most exciting frontiers - the Creator Economy. #J-18808-Ljbffr

1 hour ago Be among the first 25 applicants TransPerfect is an established company with a start-up culture seeking creative entrepreneurial people like you to join our team. We’re seeking a Development Operations Engineer to join our global TechOps Team, to be responsible for ensuring the integrity, reliability and maintenance of our internally developed software products from conception to release. If you’re ready to join a growing company and make an immediate impact, we want to hear from you! Responsibilities: As a DevOps Engineer, you will be tasked with assisting the Development team in understanding, deploying and maintaining infrastructure related to hosting the TransPerfect SaaS applications. You will be responsible for diagnosing any configuration issues with these systems in coordination with the development teams. You will be the primary point of contact for the infrastructure needs as you deal directly with development teams who have service requests and technical problems such as issues with their servers, networking, and automated deployments. Effectively provision, installation, configuration, operation, and maintenance of version control systems, build tools and continuous integration tools This position is responsible for developing, provisioning and testing application deployment automation and orchestration. Extensive experience of engineering and continuous integration and delivery CI/CD practices and tools like Jenkins, Pipeline as code, Concourse. Working with application teams to build, maintain, and document through Confluence the Development, Testing, Staging, and Production environments. Strong understanding and practical working knowledge of Unix Shell Scripting, AWS, Java, Python, Jenkins, Git and Docker. Experience with seamless/automated build scripts used for release management across all environments Use expertise in AWS and Azure clouds to develop new and migrate existing tooling Responsible for ongoing maintenance and evaluation of our monitoring platforms Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed. Monitor and examine all application, performance, event, and system logs to assist in troubleshooting Aid in planning our datacenters system expansion. Extensive experience working with Infrastructure as Code (AWS Cloud Formation Templates, Azure ARM templates). Proven experience with managing AWS RDS and Azure PaaS databases and services like Redis , Service Bus Experience with Terraform or Cloud Formation YAML scripting. Proficient understanding of container technologies such as Docker and Kubernetes. Strong know-how of operating systems such as Windows & Linux About you: As a DevOps Engineer you are a: Creative thinker – You are curious and unafraid to ask questions Hard worker – You are industrious and diligent in everything you do Innovator – You are willing to initiate changes and introduce new ideas Your experience includes : 2+ years of relevant experience with different cloud technologies especially AWS or Microsoft Azure experience Working knowledge of both relational and non-relational databases Experience with APM monitoring tools Hands on experience with Continuous Integration & Continuous Deployment (CI/CD) tools and processes like Jenkins. Strong analytical and problem-solving skills are required Maintain key service level agreements (SLAs). Understanding of Networking Technologies like Load balancer, Firewall, VIP, DNS. Provide guidance and direction to regarding DevOps Processes and Technical/Pipeline Standards. Ideal candidates will be familiar with the following subjects/technology: Agile Methodology | PowerShell | Active Directory Domain Services | SQL Database backups, restores, and monitoring | Network Security | ELK Stack | Azure DevOps Services This position offers: A significant role in a dynamic, well-functioning software development division with the world's largest provider of language services and technology solutions An opportunity to have real impact in product direction and development Advantages of working in a team of subject matter experts that develop cutting-edge web applications Significant room for growth Great financial rewards By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Translation and Localization, Software Development, and IT Services and IT Consulting Referrals increase your chances of interviewing at TransPerfect by 2x Sign in to set job alerts for “DevOps Engineer” roles. Greater Barcelona Metropolitan Area 1 month ago Site Reliability Engineer (SRE) / Devops (Hybrid/Remote) Development Operations (DevOps) Engineer DevOps Engineer with OpenShift focus (she/he/they) DevOps Engineer – GitHub Actions Specialist Barcelona, Catalonia, Spain $50,000.00-$60,000.00 1 month ago Cloud Operations Engineer AWS - Barcelona We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

CONSULTANT PLASTIC & RECONSTRUCTIVE SURGEON – BOUTIQUE LONGEVITY CLINIC High-impact Consultant Plastic Surgeon job in Dubai. Earn up to £390k tax-free with unconstrained material resources at an elite boutique clinic. A premium, ultra-luxury aesthetic and longevity clinic located in Dubai’s premier healthcare sector is expanding its surgical operations. We are directly recruiting a Western-trained Consultant Plastic & Reconstructive Surgeon to execute high-end aesthetic interventions for an affluent VIP clientele. This vacancy stands out for its unconstrained procurement pipelines, granting the incoming surgeon immediate access to the world’s most advanced surgical technologies, elite regenerative therapies, and state-of-the‑art private operating suites. The position is structured around a highly rewarding commercial matrix, pairing a substantial tax‑free baseline salary with uncapped material resources designed to optimize patient outcomes and elevate your international professional profile. Requirements Western‑trained medical specialist with verifiable board certification (e.g., EBOPRAS, American Board of Plastic Surgery, or equivalent Western European registries). A minimum of 5 years of post‑board experience executing advanced aesthetic and reconstructive procedures with an active portfolio. Excellent interpersonal skills tailored to managing the high expectations of high‑net‑worth individuals and corporate leaders. Straightforward, high‑impact tax‑free salary package from £280,000 up to £390,000 per annum, supplemented by an executive revenue‑share incentive. Substantial high‑end private housing allowance, full relocation and licensing logistics, and continuous medical education (CME) allocations. Comprehensive malpractice insurance, premium health cover, and 40 days of annual paid leave with return flight allowances. #J-18808-Ljbffr

Role Type: Backfill Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years IT Support. Responsibilities Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance. Administered approved software installations, updates, and security patching in coordination with IT policies. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. Assisted with Active Directory tasks, basic user account management, and smart hands support. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. Followed ITIL practices for incident, problem, and service request management in corporate environments. #J-18808-Ljbffr

The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands‑on operational approach, driving exceptional guest experiences, financial performance, and a high‑performing, values‑driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high‑profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands‑on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness. Build, develop, and retain a high‑performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high‑profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long‑term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra‑luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands‑on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high‑profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Skills Chain of Command: Proactivity Analytical skills Results‑oriented Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey, facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. #J-18808-Ljbffr

Entidad Financiera Madrid, Community of Madrid, Spain Seniority level Mid-Senior level Employment type Full-time Job function Sales, Business Development, and Finance Industries: Financial Services and Banking Job Title: Business Development Manager, VIP Partnerships Location: Madrid, Community of Madrid, Spain #J-18808-Ljbffr

Apply for Partner Solution Architect, Regional System Integrators, EMEA at Google in Madrid, Madrid, Spain. This full‑time on‑site position offers great opportunities for career growth. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Dubai, United Arab Emirates; Madrid, Spain; Amsterdam, Netherlands. Minimum Qualifications Bachelor’s degree or equivalent practical experience. 6 years of experience with cloud‑native architecture in a customer‑facing or support role. Experience in public cloud architecture, including compute, networking, identity and access management (IAM), and microservices. Experience in pre‑sales acceleration, technical proofs‑of‑concept (Po Cs), and leading technical workshops. Preferred Qualifications Deep domain specialization (AI, Data, or Infrastructure) with expert‑level depth in at least one domain. Experience in enterprise technology buying and evaluation processes paired with an understanding of computing solutions. Business‑to‑technology translation skills to challenge partner delivery strategies. Ability to deliver results and work cross‑functionally alongside Google Cloud Platform Customer Engineers to position and orchestrate a solution consisting of multiple products. Ability to drive and influence Partner Tech audiences, identify expansion engagements within partner accounts, and ensure accelerated velocity with zero partner‑delivery escalations on Partner‑led delivery deals. About the job The Google Cloud Platform team helps customers transform and build what’s next for their business—all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers—developers, small and large businesses, educational institutions and government agencies—see the benefits of our technology come to life. As a Partner Solution Architect, you will serve as the pre‑sales solution design authority for our priority Regional System Integrators and strategic partners across EMEA. You will operate strictly ring‑fenced from Global System Integrator engagements, acting as the ecosystem co‑pilot to Google Cloud’s Account Platform Customer Engineers, where the CE owns the direct customer relationship and strategy, and you own your partner’s technical capability to successfully deliver it. You will move seamlessly from regional advisory to deep, domain‑specific execution (AI, Data, Infrastructure) to capture the pre‑sales gap, while ruthlessly deflecting post‑sales delivery. Collaborate with Partner Development Managers responsible for the RSIs and Strategic Partners to create, drive and execute a joint business plan successfully, focusing on the most impactful engagements across your sub‑region and contributing to the Partner Community in your domain of expertise. Responsibilities Drive VIP “Red‑Carpet” bootcamps and hackathons for partners to accelerate sales cycles and ensure high‑quality on‑time delivery. Provide targeted pre‑sales architectural support exclusively for RSIs and strategic partners in South, acting as a technical peer to Account CEs to unblock complex deals or customize partner activation. Lead the tech review and validation of highest impact Statements of Work (So Ws) to ensure a strict path to production and secure Partner funding Return on Investment (ROI). Serve as the regional pre‑sales design authority by authoring baseline enterprise replicable assets (e.g., functional AI demos) and leading deep‑dive technical sessions and hackathons for the regional Partner Tech Community. Contribute actively to building, running and maintaining the EMEA Partner Tech Community. EEO Statement Google is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr

As a Digital Content & Trading Executive, you will be tasked with optimizing the Spanish sportsbook and marketing offerings to provide a relevant, localized customer experience across our William Hill and 888 online sites. You will be involved in executing sportsbook, optimizing our sites to keep our customers as engaged as possible, creating interesting and relevant trading offers and maintaining the #MiApuesta product. Although not constantly, you will need to be available to work shift patterns that include weekends/evenings. What you’ll be doing Supporting the core business objectives by maximising customer traffic through williamhill.es and 888.es. Providing localised, dynamic content on our Spanish-language sportsbooks and their various sub-domains. Including trading content on our Sports products. Ensuring all content on our Spanish sportsbook sites is in line with the overall business strategy and tone of voice. Optimising the key customer journeys and pages to ensure that the clients encounter as little friction as possible. Utilising our content management systems to ensure all areas of our sportsbook products are consistent, accurate and of the highest quality. Monitoring and checking our websites, ensuring all content and data are correctly displayed and up to date at all times. Evaluating closely departmental key performance indicators in order to make significant decisions to drive customer retention. Building and maintaining good relationships with important stakeholders such as Marketing, Design, Gaming, Product, Compliance, Business Performance, Trading & Tech, CRM, Gaming Operations and the VIP teams. Including those sitting within the Spanish team but also those within the central functions. Support the Site Manager and Operations team in identifying localised market opportunities and work with Trading to drive the creation and pricing of relevant special markets. Using data to ensure that the most relevant events and attractive markets for Spanish customers are promoted and prioritised on the sportsbook, within Spanish regulations. Questioning and modifying established processes and service procedures through the results of site analytics. Supporting the Development team with testing to ensure that the Spanish versions of all new products and features have been correctly localised – provide advice on linguistic detail. Constantly monitoring the latest sports betting trends, benchmarking site layout, content positioning and promotional activity. Responding to #MiApuesta requests, managing the replies effectively and quickly whilst engaging our customers through social media. Help grow the #MiApuesta product – with a keen eye on the social conversations, alerting management and the team to potential issues or opportunities. Ensuring all new staff members receive the appropriate training and coaching. Writing original sports-related copy to support copywriting & the campaigns teams. Assisting SEO & other William Hill or 888 International teams with ad-hoc requests and helping cover for the Social Media team during key periods. Being flexible to work shift patterns that include weekends/evenings. Who we are looking for A well-developed knowledge and experience of the betting and gaming industry. Spanish-language expert (Must be a mother tongue). Experienced in working with online content or other operational teams, including customer services. English language competence (Business level or fluent). An understanding of web analytics. Strong passion for sports. Sharp understanding of the language of both sports and casino products. Brilliant attention to detail coupled with strong planning skills. Good communication and interpersonal skills. What we offer Financial: Competitive salary; Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face‑to‑face collaborative team time - and the chance for a coffee and a catch‑up!; Holiday entitlement; eLearning; Family Support: Industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities; Health & wellbeing: Tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts; Healthcare: We prioritize your health and well‑being, offering comprehensive healthcare benefits; ...and more. At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. #J-18808-Ljbffr

A Ultrafit, localizada em Serra, busca um profissional para supervisionar e coordenar a equipe da unidade. O candidato ideal deve ter ensino superior em Administração ou áreas correlatas e habilidades em liderança, comunicação e organização. A função inclui a elaboração de relatórios, controle de estoque e atividades administrativas. Oferecemos um salário fixo com bonificações e um plano Ultra VIP para o colaborador e um acompanhante. #J-18808-Ljbffr

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Full Stack Developer. Key Responsibilities Design, develop, and maintain scalable web applications using modern frameworks and technologies (React, Node.js, Python, Java, etc.). Collaborate with digital, data, and CRM teams to integrate solutions with Salesforce Marketing Cloud, Veeva Vault Promo Mats, and Veeva CRM environments. Experience with Word Press or Word Press VIP environments is a plus. Develop and maintain APIs and microservices for omnichannel content delivery and automation workflows. Ensure code quality through unit testing, peer reviews, and continuous integration pipelines. Optimize application performance, security, and scalability across multiple environments (cloud and on-premise). Participate in architectural decisions, defining best practices and coding standards. Troubleshoot complex issues and propose innovative, efficient technical solutions. Support product owners and business stakeholders in translating requirements into technical specifications. Mentor junior developers and contribute to the continuous improvement of development processes. Required Qualifications and Skills Strong proficiency in Java Script (React, Node.js, Type Script) and one or more back-end languages (Python, Java, or. NET). Solid understanding of RESTful APIs, Graph QL, and microservices architecture. Experience with database management (SQL, Postgre SQL, Mongo DB). Expertise in CI/CD pipelines, Git, Docker, and cloud environments (AWS, Azure, or GCP). Knowledge of integration with enterprise systems such as Salesforce Marketing Cloud and Veeva Vault / Veeva CRM. Familiarity with HTML5, CSS3, SASS, responsive design, and UI/UX optimization principles. Understanding of data security, GDPR compliance, and code versioning best practices. Strong analytical and problem‑solving mindset. Excellent communication skills in multicultural environments. Capacity to work independently and manage priorities in agile frameworks (Scrum/Kanban). Leadership and mentoring attitude within multidisciplinary teams. Adaptability and continuous learning mindset toward new technologies. Required Experience 5+ years of experience as a Full Stack Developer or Software Engineer in digital or enterprise environments. Proven track record developing front-end and back-end solutions for large-scale platforms. Previous experience with WP Vip, Salesforce Marketing Cloud, Veeva Vault Promo Mats, or Veeva CRM is highly valued. Experience in the healthcare, pharma, or regulated industries is a plus. Strong portfolio demonstrating technical achievements and integration projects. Bachelor's or Master’s degree in Computer Science, Engineering, or related field. What do We offer Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Trainings & Certifications. Improve your skills and get the official certificate from our main partners. Home Office. Flexible retribution (public transport ticket, Ticket restaurant,...). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer‑centric solutions, technology, and data - all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end‑to‑end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non‑Profit, delivering omnichannel experiences in Customer Service, e Commerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. #J-18808-Ljbffr

Avis Budget Group Contact Centre is looking for a motivated PPC Specialist to develop the PPC strategy for Avis Budget Group for your allocated region. The role will require you to own and manage PPC for different markets and conduct the usual aspects of any PPC role to drive performance such as SQRs, improving ads & extensions, monitoring performance and general maintenance. You will also have the responsibility of running and developing the strategy for Bidding, Audiences, GDN, YouTube & Demand Gen. As part of the role, you will also be required to work closely with local marketing teams to tailor PPC and on-site strategy for your allocated region. What we are looking for: • 2+ years of hands-on PPC experience. - Proficiency with bid management tools like Google Search Ads 360, Marin or Skai. - Deep understanding of automated bidding. - Expertise in AB testing & optimisation. - Solid experience with SQRs and keyword optimisation - Native or fluent in English and one of the following languages would be an advantage: French, German, Spanish, Portuguese, Swedish, Norwegian, or Danish. - Strong reporting & analytical skills. - Experience with using automation to enhance data, ad copies and improving performance. - Proven ability to deliver effective PPC initiatives that drive performance improvements. Bonus skills & experience: • Experience managing Remarketing, GDN, YouTube, and Demand Gen. - Familiarity with setting up and utilizing automation systems. - Expertise in promotion effectiveness measurement and budgeting/forecasting. - A strong understanding of CRO strategy and landing page optimization. - Technical skills such as SQL, Java, or Google Ads Scripts. What we offer: • A competitive salary based on your experience (35k to 40k) plus Bonus scheme. - Start date 1st October with a 9 months fix term contract with potential full permanent contract extension option (39h a week) - Flexible working hours with the option to work remotely 4 days a week. - Wellness & fun activities - VIP District discounts and rental car discounts - Life insurance after 6 months - Ticket restaurant & free car rental after one year - Excellent, dynamic, & multicultural environment in one of the best locations in Barcelona: The World Trade Centre Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Barcelona Barcelona Spain A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore. #J-18808-Ljbffr

About Nômade Temple Ibiza Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences. Your role As a Concierge, you will be the ultimate curator of guest experiences, creating personalized and unforgettable moments both within and beyond the property. You will act as a trusted advisor, connecting guests with the best of Ibiza while delivering a seamless and elevated service. What you will do: Welcome guests and build strong, personalized relationships Curate bespoke experiences, including dining, events, wellness, and cultural activities Handle reservations for restaurants, beach clubs, transportation, and exclusive venues Anticipate guest needs and provide tailored recommendations Coordinate closely with all departments to ensure seamless service Manage special requests, celebrations, and VIP arrangements with precision Resolve guest concerns efficiently while maintaining a high level of professionalism Maintain strong knowledge of local attractions, events, and hidden gems of Ibiza Build and maintain relationships with external partners and service providers Ensure every guest interaction reflects Nômade’s values and standards Who we’re looking for: Passionate about luxury hospitality Excellent communication and interpersonal skills Highly organized, detail-oriented, and proactive Strong network and knowledge of Ibiza lifestyle and offerings Ability to multitask and work under pressure with a calm approach Solution-oriented mindset with a high level of professionalism Requirements: Previous experience as Concierge or in a similar guest-facing role Strong understanding of luxury service standards Experience handling VIP guests and personalized services Fluent in Spanish and English (additional languages are a plus) Valid EU / Ibiza work permit Why join us? Because at Nômade, hospitality is not just operations — it is emotion, precision, and experience. You will be part of a vibrant environment where people, culture, and creativity come together to create unforgettable moments. Equal Opportunity Commitment At Nômade Temple, we are committed to creating a fair, inclusive, and respectful environment for all. We ensure equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values. #J-18808-Ljbffr

Traveltechessentialist in Barcelona is seeking a Regulatory Case Specialist to join the Communications team in a hybrid setup. You will manage consumer regulatory complaints and data protection cases, reporting to the VIP Customer Communications Team Lead. Your role will involve coordinating inquiries with Legal Counsels, supporting VIP projects, and measuring outcomes of initiatives, while maintaining a customer-focused approach in a fast-paced environment. #J-18808-Ljbffr

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role Overview As an Enterprise Business Development Manager, you'll play a critical role in expanding Keywords Studios' Player Engagement Services with some of the world's largest enterprise game companies. You'll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute "One Keywords" opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You'll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you're passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: Business Development & Strategy Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities Lead commercial and business discussions & negotiations representing Player Engagement Services Develop and execute GTM strategies to drive adoption of new product features Receive & respond to customer RFIs/RFPs Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions Represent Keywords in public forums, including conferences and speaking opportunities Analytics Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress Communication Work closely with internal teams to drive alignment on business objectives and client initiatives Present proposals, negotiate deals, and communicate complex commercial opportunities effectively Promote a culture of accountability, collaboration, and customer obsession You'd be a great fit for this role if you have: 7-10 years of business development experience in or around the video game industry Experience engaging with game publishers at executive levels (CxO, SVP, VP) Experience negotiating and executing complex deals in excess of $10M Strong critical thinking, commercial creativity, and process-driven execution Data-driven mentality and ability to work through ambiguity High attention to detail and ability to perform under pressure and deadlines Excellent written and verbal communication skills Self-motivated and able to thrive in a remote working environment Willingness to travel as required What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: You send us your application with your updated resume After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close! Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated If you successfully pass the test - we'll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote #J-18808-Ljbffr

As you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! We’re seeking an experienced Regulatory Case Specialist to join our eDreams ODIGEO Communications team, which is in a strong growth environment and will be based in our Barcelona office to manage consumer regulatory complaints directly reporting to the VIP Customer Communications Team Lead. This role is a great opportunity to explore multiple eDO business areas as it is a position working cross-functionality, as well as to improve your knowledge of e-commerce, tourism, consumer and data protection regulations. Why eDreams ODIGEO Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. 20 million customers – 44 markets – 5 brands – 5.2M members in Prime 16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches 1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average age We’re a leading travel tech company, revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program. What you will do: The Role’s Key Responsibilities As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Regulatory Case Specialist in the Communications team, you will be in charge of: • Manage legal customer complaints such as consumer organisation files, customer court cases and regulatory consumer cases; - Manage data protection consumer rights cases; - Collaborate on coordinating Legal inquiries with Legal Counsels related to customer complaints to ensure excellent service; - Support other VIP tasks such as: VIP and sensitive customer complaints, social care channels, and customer complaints addressed directly to CSM members; - Support VIP Communications projects by collaborating with the team members when required; - Measure, analyse and report on the results of initiatives. Required Qualifications: • Background in Tourism will be required in your daily work; - Used to work with CRM tools; - Ability to work with G-suite; - Excellent writing and communication skills, you should be able to work with legal vocabulary and have excellent grammar at a native level in French; - Proficient level of English is a must and Spanish is a plus. What you need to succeed: Job Requirements Bring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed: Personal skills: • Passionate for the travel industry; - Acute sense of judgement, tact, diplomacy and crisis communication; - Analytical capacity, problem-solving mindset and organised; - Customer-oriented, used to or comfortable working under pressure and constantly prioritising, with a passionate mindset and eager to learn and a great teamwork attitude; - Ability to negotiate on a win-win perspective. Valuable: • Experience in legal case management tourism-related (GDPR, tourism and consumer regulations). - Other languages will be an advantage, including: German, Portuguese, Norwegian, Swedish, Dutch, Spanish, Catalan, Euskera and/or Galician; - It will be a plus to have experience in PR, media relations, VIP management and/or Social Media management; - Experience in handling VIP accounts and/or sensitive customer complaints; - GDS Amadeus and/or Galileo knowledge will be a plus; - Proven successes in both traditional and interactive claims channels. What’s in it for you? The best talent deserves the best benefits At eDO, we want you to be a part of our success story and great culture. Here’s what we offer: A rewarding Compensation package! Prime Plus membership, Competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years. Grow opportunities to empower your career, and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. Your Well-being is our Priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile Mindset environment with recognition at our core. Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO! If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Apply now! #J-18808-Ljbffr

Excis Compliance seeks an L2 Desktop Support Technician to deliver on-site and remote support for Windows and macOS across Barcelona sites. You will manage IMAC tasks, advanced troubleshooting, and VIP support while ensuring asset tagging and CMDB accuracy. You’ll assist with printers, AV systems, hardware refreshes, warranty coordination, and onboarding of new hires. A driver’s license and mobility are required for multi-location coverage. #J-18808-Ljbffr

eDreams ODIGEO is seeking an experienced Regulatory Case Specialist for their Barcelona office. You will manage consumer regulatory complaints, collaborating cross-functionally to improve compliance with regulations. The role demands excellent communication skills in Italian and proficiency in English. The position is competitive with benefits such as flexible working arrangements and professional development opportunities. #J-18808-Ljbffr

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. Role Overview As our Growth Engineer , you will own the entire technical lifecycle of our digital presence—moving our website infrastructure to a fully self-hosted environment built on Vercel and Payload CMS. Our primary focus is driving high-value enterprise demos through product experiences. We are moving away from restrictive marketing-led visual site builders (Webflow) and shifting to a highly technical, engineering-driven experimentation engine. Beyond styling static landing pages, you will be building scalable code infrastructure that enables edge personalization for our VIP customers, mapping full in-platform user context, and repairing complex analytics pipelines. We are looking for a deeply independent builder who can think holistically about business processes while maintaining the high standards of a core platform engineer. What You’ll Do Lead the engineering effort to migrate our marketing site and customer funnels out of Webflow and into an ultra-fast, self-hosted frontend built on Next.js/Vercel and Payload CMS. Architect dynamic, programmatic landing page templates for high-value VIP accounts that pull tailored assets, logos, and account metrics flawlessly without layout shifts or visual "flicker". Implement best-in-class, in-platform tracking that diagnoses existing data gaps and implement robust tracking so our sales teams have total visibility into what accounts are doing inside our platform. Seamlessly pipe event data and user traits from PostHog and outbound tooling directly down into Salesforce CRM, optimizing API payloads to maintain immaculate CRM data hygiene. Build and maintain our growth experimentation infrastructure. Design, launch, and analyze complex server-side A/B tests that target key conversion loops and drive enterprise demo bookings. Must Have Strong track record of building things entirely on your own from scratch. You don't wait for a perfectly detailed specification document—you see a gap in our process or tracking and you fix it. Deep technical mastery of React, Next.js (App Router), TypeScript, and Node.js. Direct experience building with modern, open-source headless content management systems (ideally Payload CMS, Strapi, or equivalent developer-first tools). Strong familiarity hosting applications on Vercel and utilizing Edge Middleware, Edge Functions, or CDN-level routing to achieve 0ms-latency personalization. Advanced knowledge of event tracking architectures using tools like PostHog, Mixpanel, or Segment. Experience managing data flows into enterprise CRMs (Salesforce) is highly desired. Benefits Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Comprehensive Benefits - Healthcare, dental, vision coverage. Privacy and Data Use The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR. For more information, visit https://www.happyrobot.ai/privacy-policy By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described. #J-18808-Ljbffr

Reporting to the Head of Commercial within the Spanish Business Unit, the Gaming Commercial Manager will play a key role in driving and overseeing the Gaming proposition for our regulated Spanish portfolio. The successful candidate will help ensure that our Gaming offering consistently meets the expectations and demands of the Spanish customer base, balancing long-term customer value with strong commercial performance and revenue optimisation across Casino, Live Casino, Slots and other Gaming verticals. This role requires close collaboration with local teams across Campaigns, Marketing, CRM and Operations, as well as central functions including Compliance, Legal, Product Development, BI and external Gaming providers. Together with senior stakeholders, the Gaming Commercial Manager will help shape and execute the commercial strategy across all Gaming products and brands operating in Spain, currently including William Hill and 888. The role holder will be a subject matter expert in the Spanish Gaming landscape, customer behaviours, market trends and competitor propositions, ensuring our product and commercial strategy remains competitive, innovative and customer-centric. A key aspect of the role will involve aligning promotional and customer engagement strategies around key commercial moments, seasonal campaigns and player behaviours, while also supporting initiatives that maximise customer value and improve retention. What you’ll be doing : What you’ll be doing Monitor daily Gaming P&L and key commercial KPIs across the Spanish market, identifying performance gaps and implementing action plans to improve results. Develop and evolve a compelling, market-leading Gaming proposition tailored to Spanish customers. Collaborate with Product teams to support the implementation of new Gaming features and enhancements aligned with customer needs and market trends. Partner closely with BI and Analytics teams to analyse customer behaviour, identify opportunities and translate insights into actionable commercial initiatives. Work alongside CRM, Site and Product teams to optimise customer journeys, engagement and long-term player value. Coordinate with CRM and Customer Engagement teams to align promotional strategies with KPIs performance, personalised offers and Gaming campaigns. Monitor customer satisfaction metrics including NPS and customer feedback to improve the overall Gaming experience. Collaborate with Compliance and Legal teams to ensure Gaming propositions remain fully compliant with Spanish regulations while maintaining a strong customer experience. Work closely with external Gaming suppliers and internal stakeholders to optimise game portfolio performance and promotional visibility. Conduct regular competitor analysis to ensure our Gaming offering remains differentiated and market leading. Support additional commercial and operational initiatives as required. Basic Governance & Operating Rhythm Basic Governance & Operating Rhythm Daily monitoring of all Gaming performance KPIs across 888 Casino and William Hill Casino, segmented by product vertical and customer segment. Weekly meetings with BI and Analytics teams to review campaign performance, retention, reactivation and churn metrics. Weekly meetings with VIP teams to review high-value customer segment performance and key customer actions. Weekly alignment with William Hill and 888 Proposition Managers to coordinate Marketing and CRM priorities for upcoming Gaming activity. Biweekly meetings with Product and Gaming Operations teams to review game performance, promotional mechanics, supplier priorities and customer experience improvements. Weekly meetings with Legal and Compliance teams to ensure all Gaming propositions, campaigns and customer communications remain aligned with regulatory requirements. Weekly coordination with GMS and Site teams to prioritise onsite Gaming content, lobbies, banners and promotional placements in line with market strategy and commercial priorities. Regular collaboration with external Gaming providers to maximise commercial opportunities, exclusive content visibility and game performance. Who we are looking for: Who we are looking for: Essential Minimum 3 years’ experience in iGaming, Online Casino, Product Marketing, Commercial Management or related commercial roles. Strong understanding of Gaming commercial drivers and customer behaviour. Excellent analytical skills with the ability to interpret large data sets and convert insights into actionable recommendations. Strong understanding of the Spanish Gaming and entertainment landscape. Ability to translate customer needs into business requirements and commercial action plans. Excellent stakeholder management and cross-functional collaboration skills. Strong communication and influencing capabilities. Proactive, solution-oriented and agile mindset. Native-level Spanish and fluent English (written and spoken). Preferred Experience within regulated Gaming or iGaming environments. Knowledge of Casino, Live Casino and Slots products. Experience working with Gaming suppliers and third-party providers. Familiarity with BI and reporting tools. (Please note: an English CV is requested as part of the application process.) What we offer: Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Financial: Competitive salary; Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!; Holiday entitlement; eLearning; Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities; Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts; Healthcare: We prioritize your health and well-being, offering comprehensive healthcare benefits; ...and more. More about evoke We’re a business that embraces change and progress. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke . At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. We do not include application instructions here. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. #J-18808-Ljbffr

TECEZE is seeking a reliable IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or for dispatch activity. The role covers desktop/laptop support, hardware and software installation, imaging, AV and meeting room tech, and VIP user support, spanning Windows and Mac environments. You will work in a dynamic environment, meeting SLAs and documenting resolutions. #J-18808-Ljbffr

TECEZE is seeking a reliable IT Support Specialist (Backfill or Freelancer) to deliver on-site technical assistance when full-time engineers are unavailable, with a focus on Windows and Mac environments and Office 365 support. You will handle IMAC tasks, printer setups, network troubleshooting, asset management, and SLAs, while providing VIP end-user support during events and meetings. #J-18808-Ljbffr

Avis Budget Group Contact Centre is looking for a motivated PPC Specialist to develop the PPC strategy for Avis Budget Group for your allocated region. The role will require you to own and manage PPC for different markets and conduct the usual aspects of any PPC role to drive performance such as SQRs, improving ads & extensions, monitoring performance and general maintenance. You will also have the responsibility of running and developing the strategy for Bidding, Audiences, GDN, YouTube & Demand Gen. As part of the role, you will also be required to work closely with local marketing teams to tailor PPC and on-site strategy for your allocated region. What we are looking for: 2+ years of hands-on PPC experience. Proficiency with bid management tools like Google Search Ads 360, Marin or Skai. Deep understanding of automated bidding. Expertise in AB testing & optimisation. Solid experience with SQRs and keyword optimisation Native or fluent in English and one of the following languages would be an advantage : French, German, Spanish, Portuguese, Swedish, Norwegian, or Danish. Strong reporting & analytical skills. Experience with using automation to enhance data, ad copies and improving performance. Proven ability to deliver effective PPC initiatives that drive performance improvements. Bonus skills & experience: Experience managing Remarketing, GDN, YouTube, and Demand Gen. Familiarity with setting up and utilizing automation systems. Expertise in promotion effectiveness measurement and budgeting/forecasting. A strong understanding of CRO strategy and landing page optimization. Technical skills such as SQL, Java, or Google Ads Scripts. What we offer: A competitive salary based on your experience (35k to 40k) plus Bonus scheme. Start date 1st October with a 9 months fix term contract with potential full permanent contract extension option (39h a week) Flexible working hours with the option to work remotely 4 days a week. Wellness & fun activities VIP District discounts and rental car discounts Life insurance after 6 months Ticket restaurant & free car rental after one year Excellent, dynamic, & multicultural environment in one of the best locations in Barcelona: The World Trade Centre Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. BarcelonaBarcelonaSpain #J-18808-Ljbffr

Rush Entertainment is seeking a strategic Chief Commercial Officer to lead the commercial agenda across Acquisition, CRM, Gaming, VIP & Loyalty and Analytics. This executive role reports to the CEO and shapes the growth trajectory of a fast-paced, global entertainment business. The CCO will build a data-driven, high-performance commercial team and align Product, Tech and Operations to optimise the player journey. #J-18808-Ljbffr

Scopely is looking for a VIP Lead for its GSN Casino team in Barcelona, Spain. The VIP Lead will manage VIP managers, drive engagement strategies, and collaborate with cross-functional teams. The ideal candidate has over 4 years of experience in VIP management or mobile products, strong communication skills, and a data-driven approach. Scopely fosters a diverse workplace and values creative contributions to enhance player loyalty. #J-18808-Ljbffr

The Head of Marketing – Spain will lead the overall marketing strategy and execution across the Spanish market for the William Hill and 888 brands. This role is responsible for driving customer acquisition, brand growth and marketing performance across all digital channels, while owning and managing the overall Spanish marketing budget and external agency relationships. As a key member of the Spanish Commercial leadership team, the Head of Marketing will work closely with central functions including Brand, Performance Marketing, Media Buying, CRM, BI, Product and Global Marketing Services to ensure all marketing activity is aligned with commercial objectives and market opportunities. The successful candidate will combine strong strategic thinking with hands‑on operational execution, bringing deep expertise in digital marketing, acquisition performance, brand positioning and stakeholder management within a fast‑paced and highly regulated environment. The role holder will be responsible for continuously optimising marketing efficiency, identifying growth opportunities, improving customer acquisition performance and ensuring a best‑in‑class customer journey across all channels and touchpoints. What you’ll be doing Define and execute the marketing strategy for the Spanish market across all brands and product verticals. Drive continuous customer acquisition growth through performance marketing, digital campaigns, social activity and brand initiatives. Own and manage the Spanish marketing budget, ensuring strong ROI and efficient allocation of spend across all channels. Lead and coordinate the Spanish marketing team while providing guidance and direction to cross‑functional and dotted‑line teams. Act as the primary point of contact for external agencies, overseeing media plans, campaign execution and performance optimisation. Identify and negotiate new marketing partnerships and commercial opportunities to support acquisition growth and brand visibility. Execute local brand strategies and act as brand guardian to strengthen market positioning and awareness. Collaborate closely with Brand, CRM, Studio, Global Marketing Services, Casino, Sportsbook, Product, BI, VIP and Customer Support teams to drive continuous optimisation. Oversee the production, localisation, approval and execution of campaigns tailored for the Spanish market. Continuously review and test customer journeys across web, app and mobile platforms to identify opportunities for UX, speed, content and conversion improvements. Drive optimisation of digital creatives, banners and video assets through structured A/B testing and performance analysis. Monitor competitor activity and market trends to identify risks, opportunities and areas for commercial differentiation. Analyse business performance and marketing effectiveness, identifying trends and implementing corrective actions where necessary. Lead market reporting processes and present commercial and marketing insights to senior stakeholders. Support PR activities, public affairs initiatives and external industry relationships where relevant. Basic Governance & Operating Rhythm Daily monitoring of acquisition, traffic, conversion and marketing performance KPIs across all brands and channels. Weekly meetings with Performance Marketing and BI teams to review campaign efficiency, customer acquisition metrics and optimisation opportunities. Weekly alignment with CRM and Commercial teams to coordinate campaign calendars, promotional priorities and customer communications. Regular collaboration with Brand and Creative teams to review campaign execution, creative performance and localisation priorities. Weekly reviews with external media and creative agencies to monitor delivery, spend allocation and media performance. Ongoing coordination with Product, UX and Global Marketing Services teams to optimise customer journeys and platform conversion. Regular market and competitor reviews to assess positioning, media activity and emerging acquisition opportunities. Monthly budget tracking and reporting to ensure marketing spend aligns with agreed commercial objectives and ROI expectations. Who we are looking for Minimum 5 years’ experience in Digital Marketing, Brand Marketing or Acquisition Marketing, ideally within iGaming or highly competitive digital industries. Proven leadership experience managing marketing teams and cross‑functional stakeholders. Strong understanding of online acquisition channels, performance marketing and customer lifecycle strategies. Experience managing marketing budgets and external agencies. Strong analytical skills with experience using tracking and reporting tools such as Google Analytics and performance dashboards. Excellent project management and coordination capabilities. Strong stakeholder management and communication skills. Ability to work effectively within a matrix organisation and manage multiple priorities simultaneously. Highly organised, proactive and commercially driven mindset. Native‑level Spanish and fluent English (written and spoken). Preferred Experience within regulated iGaming or Sports Betting markets. Previous agency experience. Knowledge of media planning and buying strategies. Familiarity with CRM, attribution and customer segmentation tools. *Please provide an English CV with your application. What we offer Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face‑to‑face collaborative team time - and the chance for a coffee and a catch‑up! Holiday entitlement; eLearning; Family Support: Industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities; Health & wellbeing: Tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts; Healthcare: We prioritise your health and well‑being, offering comprehensive healthcare benefits; …and more. More about evoke We’re a business that embraces change and progress. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world‑class betting and gaming experiences. That’s the future. That’s evoke. At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Apply At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. #J-18808-Ljbffr

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. Role Overview As our Growth Engineer, you will own the entire technical lifecycle of our digital presence—moving our website infrastructure to a fully self-hosted environment built on Vercel and Payload CMS. Our primary focus is driving high-value enterprise demos through product experiences. We are moving away from restrictive marketing-led visual site builders (Webflow) and shifting to a highly technical, engineering-driven experimentation engine. Beyond styling static landing pages, you will be building scalable code infrastructure that enables edge personalization for our VIP customers, mapping full in-platform user context, and repairing complex analytics pipelines. We are looking for a deeply independent builder who can think holistically about business processes while maintaining the high standards of a core platform engineer. What You’ll Do Lead the engineering effort to migrate our marketing site and customer funnels out of Webflow and into an ultra-fast, self-hosted frontend built on Next.js/Vercel and Payload CMS. Architect dynamic, programmatic landing page templates for high-value VIP accounts that pull tailored assets, logos, and account metrics flawlessly without layout shifts or visual flicker. Implement best-in-class, in-platform tracking that diagnoses existing data gaps and implements robust tracking so our sales teams have total visibility into what accounts are doing inside our platform. Seamlessly pipe event data and user traits from PostHog and outbound tooling directly down into Salesforce CRM, optimizing API payloads to maintain immaculate CRM data hygiene. Build and maintain our growth experimentation infrastructure. Design, launch, and analyze complex server-side A/B tests that target key conversion loops and drive enterprise demo bookings. Must Have Strong track record of building things entirely on your own from scratch. You don't wait for a perfectly detailed specification document—you see a gap in our process or tracking and you fix it. Deep technical mastery of React, Next.js (App Router), TypeScript, and Node.js. Direct experience building with modern, open-source headless content management systems (ideally Payload CMS, Strapi, or equivalent developer-first tools). Strong familiarity hosting applications on Vercel and utilizing Edge Middleware, Edge Functions, or CDN-level routing to achieve 0ms-latency personalization. Advanced knowledge of event tracking architectures using tools like PostHog, Mixpanel, or Segment. Experience managing data flows into enterprise CRMs (Salesforce) is highly desired. Why join us? Opportunity to work at a high-growth AI startup , backed by top investors. Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10. Ownership & Autonomy - Take full ownership of projects and ship fast. Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Comprehensive Benefits - Healthcare, dental, vision coverage. Work With the Best - Join a world-class team of engineers and builders. Our Operating Principles Extreme Ownership We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Craftsmanship Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching. We are “majos” Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego. Urgency with Focus Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy. Talent Density and Meritocracy Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win. First-Principles Thinking Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible. The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR. For more information, visit https://www.happyrobot.ai/privacy-policy. By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described. #J-18808-Ljbffr

Fidel Group is seeking a Head of CRM to own and optimize our retention strategy from onboarding to VIP reactivation. This role combines hands-on execution with strategic direction, giving near-head level autonomy to orchestrate cross-channel journeys and maximize player lifetime value while reducing churn. You will design, implement, and monitor campaigns using Smartico, drive domain deliverability and archiving, and collaborate with Product, Marketing, and Tech to align retention with business #J-18808-Ljbffr

The Proposition Manage r will play a key role in driving customer engagement, retention and customer value across the 888 brand in the Spanish market. Reporting to the MD of Spain, this role will be responsible for defining the CRM and customer proposition strategy across Sportsbook and Gaming verticals, ensuring all customer communications, promotional mechanics and engagement initiatives are aligned with commercial objectives and local customer needs. The successful candidate will work cross-functionally with CRM Operations, Marketing, BI, Product, VIP, Gaming, Sportsbook and Global Marketing Services teams to deliver personalised, data-driven and commercially effective customer experiences. The role holder will act as a key stakeholder in shaping the 888 customer proposition, improving lifecycle performance, maximising customer retention and driving long-term player value within a highly competitive and regulated market. A strong understanding of customer behaviour, segmentation, campaign performance and promotional optimisation is essential, alongside the ability to balance commercial performance with customer experience and regulatory compliance. What you’ll be doing Define the customer proposition strategy for the 888 brand in Spain across Sportsbook and Gaming products. Coordinate execution of the ATL campaign plans alongside CRM Operations teams to deliver targeted campaigns across email, push, SMS, onsite and other communication channels. Manage and evolve the 888 customer proposition, ensuring promotional mechanics and engagement strategies remain competitive and relevant to the Spanish market. Work closely with BI and Analytics teams to analyse campaign performance, customer behaviour and segmentation opportunities. Identify trends and actionable insights to improve retention, customer value and engagement performance. Collaborate with Commercial, Marketing, VIP, Product, Gaming and Sportsbook teams to align CRM priorities with commercial objectives and key business events. Support GMS in the execution of promotional calendars, major sporting events, Gaming activations and seasonal campaigns. Monitor customer satisfaction and engagement KPIs to continuously improve customer experience. Conduct competitor analysis to identify proposition opportunities, promotional trends and customer engagement innovations. Ensure all CRM activity and customer communications remain compliant with Spanish regulatory requirements and responsible gaming standards. Work closely with Global Marketing Services and Creative teams to ensure timely delivery and localisation of CRM assets and communications. Support additional customer engagement and commercial initiatives as required. Basic Governance & Operating Rhythm Daily monitoring of CRM and customer engagement KPIs across the 888 brand. Weekly meetings with BI and Analytics teams to review retention, reactivation, churn and campaign performance metrics. Weekly alignment with Commercial, Gaming and Sportsbook teams to coordinate promotional priorities and customer engagement strategies. Weekly coordination with CRM Operations teams to review campaign planning, segmentation and communication calendars. Regular collaboration with VIP teams to review high-value customer performance and engagement opportunities. Ongoing coordination with Global Marketing Services and Creative teams to ensure timely execution of campaigns and onsite placements. Regular competitor reviews to monitor CRM trends, promotional activity and proposition developments within the Spanish market. Weekly reviews of customer feedback and NPS performance to identify customer experience improvement opportunities. Key Performance Indicators (KPIs) Customer Performance Retention rates Reactivation performance Churn reduction Customer Lifetime Value (CLV) Active customers Average Revenue Per User (ARPU) Who we are looking for: Essential Minimum 3 years’ experience in CRM, Customer Engagement, Lifecycle Marketing or related commercial roles. Strong understanding of CRM strategies, customer segmentation and retention mechanics. Experience managing customer propositions and promotional campaigns within digital businesses. Strong analytical skills with the ability to interpret campaign and customer data to drive business decisions. Excellent stakeholder management and cross-functional collaboration skills. Strong project management and organisational capabilities. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proactive, solution-oriented and commercially driven mindset. Native-level Spanish and fluent English (written and spoken). Preferred Experience within iGaming, Sports Betting or other regulated digital industries. Familiarity with CRM platforms, automation tools and customer segmentation systems. Knowledge of Sportsbook and Gaming customer behaviours. Experience working with BI and reporting tools. Please provide an English CV with your application. What we offer: Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: Financial: Competitive salary; Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!; Holiday entitlement; eLearning; Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities; Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts; Healthcare: We prioritize your health and well-being, offering comprehensive healthcare benefits; ...and more. More about evoke We’re a business that embraces change and progress. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke . At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you. Apply At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides growth opportunities. Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage. #J-18808-Ljbffr

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview This role provides hands‑on, in‑person support for Planet’s office‑based colleagues and executives, covering walk‑up support, desk‑side fixes, meeting‑room and Microsoft Teams Rooms technology, and hands‑and‑feet support for the infrastructure and other IT teams. Day to day, you will be the visible face of IT in the office, resolving issues quickly, preparing devices and spaces, and keeping collaboration technology reliable. What You Will Do Walk‑up & desk‑side support —Provide in‑person support at the tech bar and at desks for endpoint, peripheral, application, and connectivity issues. Meeting rooms & Teams Rooms —Set up, maintain, and troubleshoot meeting‑room AV and Microsoft Teams Rooms; ensure spaces are event‑ready. VIP & executive support —Deliver responsive, white‑glove support to senior stakeholders and their events and presentations. Device lifecycle —Image, provision, deploy, and collect Windows and macOS devices; manage starters, leavers, and hardware refreshes. Hands & feet —Provide on‑site support for infrastructure, networks, and remote teams - cabling, comms rooms, printers, and hardware swaps. Stock & asset management —Manage local hardware stock and consumables and keep asset records accurate for on‑site equipment. Incident & request handling —Own walk‑up and assigned tickets in the ITSM tool (Jira Service Management) to resolution within SLA. Events & moves —Support office moves, floor changes, and on‑site events, coordinating with facilities and other IT teams. Documentation —Maintain runbooks and asset records; share knowledge with the wider service desk. Success Measures Office colleagues and executives supported in person with fast, high‑quality resolution; meeting rooms and Teams Rooms reliably event‑ready; accurate on‑site asset records. Who You Are Proven onsite / desk‑side IT support experience, ideally supporting senior stakeholders. Strong hands‑on hardware skills across laptops, desktops, peripherals, printers, and mobile devices. Experience supporting meeting‑room AV and Microsoft Teams Rooms. Good working knowledge of Windows 10/11, macOS, and Microsoft 365. Device provisioning experience with Intune (Autopilot) and/or JAMF. Comfortable with basic networking and cabling - patching, Wi‑Fi, and comms‑room hands‑and‑feet. Confident using ITSM tooling and working to SLAs. Excellent interpersonal skills and a professional, customer‑first manner. Able to work on‑site full time and to lift and handle IT equipment as needed. Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel‑good connected commerce. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. #J-18808-Ljbffr

Select how often (in days) to receive an alert: At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence. Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences. We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation. Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve. Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together. PURPOSE OF THE ROLE The role of the Global IT Store POS System Specialist is to implement, supervise and maintain POS system components, including central and edge environments, across all supported touchpoints such as POS, SCO and mPOS, as well as all related downstream, upstream and edge integrations. The role participates in projects in collaboration with global, regional and local resources to roll out, update and maintain the POS platform, acting as a technical authority and subject matter expert for POS-related matters. The position also provides training, guidance and support to Helpdesk and Local IT support teams, contributes to the development of the knowledge database, and coordinates with internal IT partners and third-party providers where required. RESPONSIBILITIES Project-related responsibilities • Support POS-related projects, including rollouts, installations, updates and incident management, in coordination with the relevant Project Manager - Ensure the deployment of POS and SCO system components in compliance with corporate guidelines - Act as a functional and technical expert for Store Systems applications - Coordinate with first-level support, Local IT support and other IT teams during deployment and implementation phases to ensure successful delivery of the POS service - Collaborate with global, regional and local stakeholders to support POS platform rollouts, updates and continuous improvement initiatives Ongoing operational responsibilities • Administer POS and SCO software components installed globally, including installations, updates, testing and rollouts - Coordinate with first-level support and Local IT support teams for system maintenance, system updates and setup reviews - Coordinate with third-party providers where applicable - Monitor and control the stability of the POS environment and related data flows - Maintain services related to POS and SCO systems, including central POS servers, as indicated by the Solution Architect - Support local POS integrations such as EFT, fiscal printers, local landlord reports and other related interfaces - Coordinate with Business Process Owners and Business Analysts to set up, test and validate promotions and specific configurations not delegated to end users, including Club Avolta, VIP vouchers and coupons - Act as an escalation point for first-level support, Local IT teams and key users, providing technical and functional support to L1 and L2 resources - Monitor central and edge systems and coordinate with the Solution Architect and Local Operations teams on preventive and corrective actions. - Support and train L1 and L2 IT resources on assigned tasks and contribute to the continuous development of the knowledge database WHAT WE ARE LOOKING FOR • Strong technical knowledge of POS and SCO systems and related - Working knowledge of JPOS / JavaPOS, including driver configuration. - Experience in the management of POS devices such as printers, scanners and PIN pads - Knowledge of MS SQL - Knowledge of Linux operating systems - Knowledge of Python and batch scripting - Understanding of networking and communication principles - Ability to interact with end users to understand business and operational needs - Ability to clearly explain technical issues to development teams responsible for implementing solutions - Flexibility to adapt to changing tasks, priorities and working requirements. - Fluent English, both written and spoken, is essential for effective collaboration with global teams, stakeholders, vendors and support functions. Due to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don’t miss any important updates regarding your application, please check these folders regularly and mark our emails as ‘Not Spam’ if needed. We look forward to connecting with you soon! #J-18808-Ljbffr

Equilibrio entre Vida Personal y Profesional Disfruta de tu cumpleaños libre y días adicionales de vacaciones por tu aniversario en SIXT. Beneficios Exclusivos para Empleados Descuentos para familiares y amigos en alquileres de SIXT, además de ofertas en hoteles, tiendas, Gympass, escuelas de neg

What Will You Do: This person owns the end-to-end communication ecosystem—strategy, calendar, messaging, and creative direction—ensuring a cohesive and player-first narrative across all CRM touchpoints. They partner closely with Product, Live Ops, and Marketing to influence what is built and when, so that player journeys are fully supported and optimized for engagement, retention, and LTV. Your key responsibilities will include: Player Communication Strategy Own the CRM and lifecycle communication calendar, aligning all messaging with live ops events, feature releases, and key player moments Define and evolve lifecycle strategies across key segments (new, active, lapsing, VIP, and conversion-focused cohorts) Translate product and live ops plans into clear, actionable communication strategies Serve as the single source of truth for all outbound player messaging Creative & Messaging Leadership Lead development of messaging across push, email, in-game surfaces, and other CRM channels Write and/or guide high-quality, performance-driven copy tailored to player motivations Partner with design to develop compelling creative that reinforces campaign goals Ensure consistency in brand voice, tone, and player-first communication standards Build and maintain a library of high-performing templates, subject lines, and creative assets Live Ops & Product Influence Represent CRM in sprint planning and live ops reviews, advocating for lifecycle needs Influence feature design (e.g., messaging surfaces, onboarding flows, opt‑ins) to improve reach and effectiveness Partner with Live Ops to align event timing, offers, and promotions with the communication strategy Identify and prioritize data and targeting requirements to enable personalization and segmentation Campaign Execution & Experimentation Brief Marketing Operations on campaign builds, including targeting, timing, creative, and success metrics Review and approve campaigns prior to launch to ensure quality and alignment Partner with CRM Analytics to design and prioritize experiments (A/B tests, holdouts, journey optimization) Analyze campaign performance and translate insights into actionable improvements Game & Community Immersion Actively play Star Trek Fleet Command to maintain a strong understanding of the player experience and economy Stay informed on community sentiment, feedback, and trends Participate in stand‑ups, design reviews, and live ops planning to remain closely aligned with the game team CROSS-FUNCTIONAL IMPACT This role is the primary bridge between the central CRM function and the game team. The CRM / Lifecycle Lead owns direct‑to‑player campaigns end‑to‑end and ensures alignment across Social, Community, and Player Experience (Px) channels. While supported by a Marketing Operations Manager and CRM Analyst, this role is expected to operate as a senior individual contributor with strong hands‑on capabilities in campaign execution, segmentation, and experimentation. What We’re Looking For: The ideal candidate will have: 5+ years in CRM, lifecycle marketing, product marketing, or growth roles with hands‑on channel execution Proven experience in midcore mobile games (professional and/or deeply engaged player) Strong creative instincts with the ability to write compelling, high‑performing copy Experience managing editorial or communication calendars in live service environments Comfortable working within sprint‑based development and influencing product decisions Proficiency with CRM platforms (e.g., Braze, Iterable) and lifecycle orchestration Strong analytical mindset with experience using data to inform strategy and optimization Excellent cross‑functional communication and stakeholder management skills Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law. #J-18808-Ljbffr

We are looking for Sr CRM Manager, for our game Star Trek Fleet Command to join our team in Barcelona. At Scopely, we care deeply about what we do and want to inspire play every day – whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. What Will You Do: This person owns the end-to-end communication ecosystem—strategy, calendar, messaging, and creative direction—ensuring a cohesive and player-first narrative across all CRM touchpoints. They partner closely with Product, Live Ops, and Marketing to influence what is built and when, so that player journeys are fully supported and optimized for engagement, retention, and LTV. Your key responsibilities will include: Player Communication Strategy Own the CRM and lifecycle communication calendar, aligning all messaging with live ops events, feature releases, and key player moments Define and evolve lifecycle strategies across key segments (new, active, lapsing, VIP, and conversion-focused cohorts) Translate product and live ops plans into clear, actionable communication strategies Serve as the single source of truth for all outbound player messaging Creative & Messaging Leadership Lead development of messaging across push, email, in-game surfaces, and other CRM channels Write and/or guide high-quality, performance-driven copy tailored to player motivations Partner with design to develop compelling creative that reinforces campaign goals Ensure consistency in brand voice, tone, and player-first communication standards Build and maintain a library of high-performing templates, subject lines, and creative assets Live Ops & Product Influence Represent CRM in sprint planning and live ops reviews, advocating for lifecycle needs Influence feature design (e.g., messaging surfaces, onboarding flows, opt-ins) to improve reach and effectiveness Partner with Live Ops to align event timing, offers, and promotions with the communication strategy Identify and prioritize data and targeting requirements to enable personalization and segmentation Campaign Execution & Experimentation Brief Marketing Operations on campaign builds, including targeting, timing, creative, and success metrics Review and approve campaigns prior to launch to ensure quality and alignment Partner with CRM Analytics to design and prioritize experiments (A/B tests, holdouts, journey optimization) Analyze campaign performance and translate insights into actionable improvements Game & Community Immersion Actively play Star Trek Fleet Command to maintain a strong understanding of the player experience and economy Stay informed on community sentiment, feedback, and trends Participate in stand-ups, design reviews, and live ops planning to remain closely aligned with the game team CROSS-FUNCTIONAL IMPACT This role is the primary bridge between the central CRM function and the game team. The CRM / Lifecycle Lead owns direct-to-player campaigns end-to-end and ensures alignment across Social, Community, and Player Experience (Px) channels. While supported by a Marketing Operations Manager and CRM Analyst, this role is expected to operate as a senior individual contributor with strong hands‑on capabilities in campaign execution, segmentation, and experimentation. What We’re Looking For: The ideal candidate will have: 5+ years in CRM, lifecycle marketing, product marketing, or growth roles with hands‑on channel execution Proven experience in midcore mobile games (professional and/or deeply engaged player) Strong creative instincts with the ability to write compelling, high-performing copy Experience managing editorial or communication calendars in live service environments Comfortable working within sprint-based development and influencing product decisions Proficiency with CRM platforms (e.g., Braze, Iterable) and lifecycle orchestration Strong analytical mindset with experience using data to inform strategy and optimization Excellent cross‑functional communication and stakeholder management skills About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble franchise, “Yahtzee With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award‑winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world‑class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company’s "World’s Most Innovative Companies" and "Best Workplaces for Innovators," Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice. Employment at Scopely is based solely on a person’s merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law. #J-18808-Ljbffr

Jobgether is looking for a VIP Relationship Manager for Emerging Markets in Spain. This position focuses on managing and expanding relationships with high-net-worth individuals and institutional traders across Africa, Switzerland, and Pakistan. The ideal candidate will have extensive experience in relationship management, strong knowledge of crypto trading products, and exceptional interpersonal skills. The role demands collaboration with internal teams to resolve client needs and drive strategic development in a rapidly evolving digital asset ecosystem. #J-18808-Ljbffr

Who We Are Freedx is a newly established cryptocurrency exchange focused on building a scalable, compliant, and liquidity-driven trading platform. Our team brings deep experience across crypto exchanges, payments, market structure, and financial infrastructure. Freedx is built for serious traders and emerging markets, with a clear focus on unit economics, operational discipline, and sustainable growth. Our Vision Freedx aims to be a trusted global exchange by combining strong liquidity, efficient onboarding, and disciplined growth execution. We focus on long-term retention and monetization rather than vanity metrics, ensuring that growth directly translates into trading volume, revenue, and profitability. Role Overview We are looking for a Product Manager to lead the development of critical payment and blockchain-related infrastructure, including an On/Off-Ramp Aggregator and a Custody/Crypto Processing Aggregator . This role requires strong product ownership across provider integrations, configuration management, transaction flows, and operational tooling. The ideal candidate has hands‑on experience with payment systems, blockchain transaction lifecycle, and exchange-grade deposit/withdrawal architecture. Responsibilities Own the end-to-end product lifecycle for payment and custody aggregation products: discovery, specification, delivery, and rollout. Design scalable aggregator architecture concepts together with engineering and architecture teams (configuration-first approach, multi-provider routing, failover logic). Define integration requirements and coordinate implementation with external vendors (custody providers, on-ramp/off-ramp providers, banking/payment rails). Define and maintain deposit/withdrawal transaction flows, including validation, confirmations, settlement, and reconciliation logic. Own configuration management requirements: provider onboarding, fee models, limits, geo restrictions, routing rules, fallback scenarios. Ensure proper observability and operational readiness: monitoring, alerts, transaction status tracking, error handling, and incident processes. Define product requirements for compliance, risk, and fraud prevention (KYC handoff, AML rules, transaction screening requirements). Maintain high-quality product documentation: PRDs, functional specs, flow diagrams, API requirements, and release notes. Drive cross-functional alignment with Compliance, Risk, Finance, Operations, and Customer Support. Manage delivery roadmap, priorities, and execution scope in alignment with business needs. Qualifications 3+ years of experience as a Product Manager, preferably in fintech, crypto, trading, payments, or digital products. Experience with crypto exchanges, trading products, brokerage, fintech, or financial platforms is highly preferred. Strong understanding of user acquisition, activation, retention, loyalty, and growth mechanics. Experience working with referral programs, affiliate programs, reward systems, bonuses, VIP levels, or campaign management tools. Ability to write clear PRDs, user stories, business logic, and product documentation. Strong analytical skills and ability to make product decisions based on data. Understanding of key product and business metrics, such as conversion rate, retention, trading volume, CAC, LTV, referral conversion, reward cost, and campaign ROI. Experience working with cross-functional teams: Engineering, Design, QA, Marketing, Compliance, Risk, Support, and Back Office. Ability to manage multiple projects and priorities in a fast-moving environment. Experience with anti-fraud logic for bonus abuse, referral abuse, multi-accounting, and reward farming. Experience designing Back Office tools for campaign management and user operations. Understanding of affiliate business models, commission sharing, CPA, revenue share, and hybrid payout models. Experience with A/B testing, segmentation, and personalized campaigns. English level sufficient for writing product documentation and communicating with international teams. Freedx is an equal opportunity employer. We stand for an open and inclusive work environment that fosters the well-being of everyone. We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our people unique. #J-18808-Ljbffr

We are looking for Sr Manager CRM for our game Marvel Strike Force to join our team in Barcelona. What Will You Do: This person owns the end-to-end communication ecosystem—strategy, calendar, messaging, and creative direction—ensuring a cohesive and player-first narrative across all CRM touchpoints. They partner closely with Product, Live Ops, and Marketing to influence what is built and when, so that player journeys are fully supported and optimized for engagement, retention, and LTV. Your key responsibilities will include: Own the CRM and lifecycle communication calendar, aligning all messaging with live ops events, feature releases, and key player moments Define and evolve lifecycle strategies across key segments (new, active, lapsing, VIP, and conversion-focused cohorts) Translate product and live ops plans into clear, actionable communication strategies Serve as the single source of truth for all outbound player messaging Lead development of messaging across push, email, in-game surfaces, and other CRM channels Write and/or guide high-quality, performance-driven copy tailored to player motivations Partner with design to develop compelling creative that reinforces campaign goals Ensure consistency in brand voice, tone, and player-first communication standards Build and maintain a library of high-performing templates, subject lines, and creative assets Live Ops & Product Influence Represent CRM in sprint planning and live ops reviews, advocating for lifecycle needs Influence feature design (e.g., messaging surfaces, onboarding flows, opt-ins) to improve reach and effectiveness Partner with Live Ops to align event timing, offers, and promotions with the communication strategy Identify and prioritize data and targeting requirements to enable personalization and segmentation Brief Marketing Operations on campaign builds, including targeting, timing, creative, and success metrics Review and approve campaigns prior to launch to ensure quality and alignment Partner with CRM Analytics to design and prioritize experiments (A/B tests, holdouts, journey optimization) Analyze campaign performance and translate insights into actionable improvements Game & Community Immersion Actively play Marvel Strike Force to maintain a strong understanding of the player experience and economy Stay informed on community sentiment, feedback, and trends Participate in stand-ups, design reviews, and live ops planning to remain closely aligned with the game team CROSS-FUNCTIONAL IMPACT This role is the primary bridge between the central CRM function and the game team. The CRM / Lifecycle Lead owns direct-to-player campaigns end-to-end and ensures alignment across Social, Community, and Player Experience (Px) channels. While supported by a Marketing Operations Manager and CRM Analyst, this role is expected to operate as a senior individual contributor with strong hands‑on capabilities in campaign execution, segmentation, and experimentation. What We’re Looking For: The ideal candidate will have: 5+ years in CRM, lifecycle marketing, product marketing, or growth roles with hands‑on channel execution Proven experience in midcore mobile games (professional and/or deeply engaged player) Strong creative instincts with the ability to write compelling, high‑performing copy Experience managing editorial or communication calendars in live service environments Comfortable working within sprint‑based development and influencing product decisions Proficiency with CRM platforms (e.g., Braze, Iterable) and lifecycle orchestration Strong analytical mindset with experience using data to inform strategy and optimization Excellent cross‑functional communication and stakeholder management skills Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law. #J-18808-Ljbffr

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Why this role? As Cohere rapidly scales its engagement with governments, regulators, and enterprise leaders globally, the need for cohesive, high-impact policy narratives has never been greater. We need a strategist who can translate the deepest technical realities of our AI models into compelling arguments, speeches, and events that inform and persuade policymakers. Sitting within the Government Affairs and Public Policy (GAPP) team, this role is the policy marketing engine for our global organization. You will operate at the intersection of technology, business strategy, and government relations. You will build the arguments, reports, visual assets, speeches, and high-impact policy events that proactively define the regulatory conversation around enterprise AI. You will navigate a highly fluid environment, partnering closely with our Communications, Marketing, and Go-To-Market teams while ensuring our underlying public affairs strategy is flawlessly executed and deeply rooted in technical reality. In This Role You Will Deploy Policy Marketing & Speechwriting: Develop the core arguments, analyses, policy reports, and narratives that help inform regulators and support a pro-innovation policy environment. You will translate complex policy and geopolitical trends into actionable business strategies and clear messaging frameworks. This includes drafting high-stakes speeches, executive talking points, and substantive policy reports. Execute Strategic Policy Events: Bring our policy narrative to life by conceptualizing, curating, and running high-impact policy events from start to finish. Whether it is an immersive technical briefing for regulators or an exclusive roundtable on AI security, you will own the end-to-end execution to build trust with key decision-makers. Translate Complex AI Technology: Serve as the crucial bridge between our technical teams and government stakeholders. You must deeply understand the AI technology landscape, ranging from model weights and Retrieval-Augmented Generation (RAG) to data sovereignty and cloud architecture, and translate that research into crisp, resonant content and visual assets. Drive Executive Engagement & Content: Take ownership of drafting, refining, and polishing external materials. You will ensure our executives and policy leaders are armed with visually polished decks, scripted remarks, localized narratives, and culturally fluent talking points when engaging on global public platforms. Partner with Communications: Act as the strategic anchor between the GAPP team and traditional PR. You will arm the external communications team with the right messaging architectures and risk mitigation strategies so they can effectively execute media campaigns, while you own the longer-term policy communications work streams. Anticipate & Mitigate Risk: Proactively assess how global AI policy proposals and regulatory frameworks impact our technology. You will identify reputational risks and establish thoughtful messaging strategies to address sensitive policy inquiries regarding security, open-source models, and copyright. You Could Be a Great Fit If You Have Strategic Public Affairs & Policy Marketing Experience: 7+ years of professional experience in public affairs, policy marketing, strategic communications, or government relations within a technology company or government agency. Speechwriting & Executive Content Expertise: A proven track record of writing compelling speeches, op-eds, policy papers, and executive presentations that synthesize complex technical and economic concepts for high-level audiences. Event & Convening Expertise: Hands-on experience designing and flawlessly executing policy-focused events, VIP briefings, and roundtables that drive measurable shifts in stakeholder perception. Deep Technical Fluency: A strong foundational understanding of enterprise AI, generative models, cloud infrastructure, and the current global regulatory environment (e.g., EU AI Act, global safety standards). You are entirely comfortable discussing technical trade-offs with engineers and translating them into policy arguments. Cross-Functional Collaboration: The ability to seamlessly partner with and influence colleagues across global affairs, legal, AI research, and sales teams, ensuring we engage policymakers with a unified approach. Agility & Ambiguity: A strong bias for action, the intellectual flexibility to manage fast-moving campaigns, and the operational rigor to define a new public affairs function in a rapidly evolving AI landscape. Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience. For candidates in the United States, the Compensation Range is : $190,000 - $280,000 USD For candidates in Canada, the Compensation Range is : $215,000 - $315,000 CAD Full-Time Employees At Cohere Enjoy These Perks A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme. 100% Parental Leave top-up for up to 6 months, for either parent. Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. 6 weeks of paid vacation (30 working days!) Budget for traveling to other offices if you are remote, plus an annual company offsite. How And Where We Work Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. For those not near an office: a co-working benefit so you can work alongside others in your city. Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. #J-18808-Ljbffr

What Will You Do: This person owns the end-to-end communication ecosystem—strategy, calendar, messaging, and creative direction—ensuring a cohesive and player-first narrative across all CRM touchpoints. They partner closely with Product, Live Ops, and Marketing to influence what is built and when, so that player journeys are fully supported and optimized for engagement, retention, and LTV. Your key responsibilities will include: Player Communication Strategy Own the CRM and lifecycle communication calendar, aligning all messaging with live ops events, feature releases, and key player moments Define and evolve lifecycle strategies across key segments (new, active, lapsing, VIP, and conversion-focused cohorts) Translate product and live ops plans into clear, actionable communication strategies Serve as the single source of truth for all outbound player messaging Creative & Messaging Leadership Lead development of messaging across push, email, in-game surfaces, and other CRM channels Write and/or guide high-quality, performance-driven copy tailored to player motivations Partner with design to develop compelling creative that reinforces campaign goals Ensure consistency in brand voice, tone, and player-first communication standards Build and maintain a library of high-performing templates, subject lines, and creative assets Live Ops & Product Influence Represent CRM in sprint planning and live ops reviews, advocating for lifecycle needs Influence feature design (e.g., messaging surfaces, onboarding flows, opt‑ins) to improve reach and effectiveness Partner with Live Ops to align event timing, offers, and promotions with the communication strategy Identify and prioritize data and targeting requirements to enable personalization and segmentation Campaign Execution & Experimentation Brief Marketing Operations on campaign builds, including targeting, timing, creative, and success metrics Review and approve campaigns prior to launch to ensure quality and alignment Partner with CRM Analytics to design and prioritize experiments (A/B tests, holdouts, journey optimization) Analyze campaign performance and translate insights into actionable improvements Game & Community Immersion Actively play Star Trek Fleet Command to maintain a strong understanding of the player experience and economy Stay informed on community sentiment, feedback, and trends Participate in stand‑ups, design reviews, and live ops planning to remain closely aligned with the game team CROSS-FUNCTIONAL IMPACT This role is the primary bridge between the central CRM function and the game team. The CRM / Lifecycle Lead owns direct‑to‑player campaigns end‑to‑end and ensures alignment across Social, Community, and Player Experience (Px) channels. While supported by a Marketing Operations Manager and CRM Analyst, this role is expected to operate as a senior individual contributor with strong hands‑on capabilities in campaign execution, segmentation, and experimentation. What We’re Looking For: The ideal candidate will have: 5+ years in CRM, lifecycle marketing, product marketing, or growth roles with hands‑on channel execution Proven experience in midcore mobile games (professional and/or deeply engaged player) Strong creative instincts with the ability to write compelling, high‑performing copy Experience managing editorial or communication calendars in live service environments Comfortable working within sprint‑based development and influencing product decisions Proficiency with CRM platforms (e.g., Braze, Iterable) and lifecycle orchestration Strong analytical mindset with experience using data to inform strategy and optimization Excellent cross‑functional communication and stakeholder management skills Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law. #J-18808-Ljbffr

Overview ABOUT INFINNI INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150 engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Please note that this is only open to candidates based or willing to relocate to the Canary Islands. Role alignment Why this role matters: Our growth comes from the people who live inside the creator economy—agencies, managers, tool-builders, and creators who recommend INFINNI because it makes their business run better. The Affiliate Program is how we turn word of mouth into a scalable, measurable revenue channel. As our Affiliate Program Manager, you will own this channel end-to-end. You’ll build the program’s structure, recruit and activate the right partners, and make affiliates one of our most predictable sources of growth. You’ll work hand-in-hand with Growth Marketing teams to ensure affiliate activity compounds with our paid and organic efforts, with our Revenue teams, and with our Community Manager to turn our most engaged community members and KOLs into high-performing affiliates. Responsibilities Program strategy & structure: Design and continuously improve the affiliate program — commission models, tiers, incentives, and terms — so it's attractive to top partners and profitable for INFINNI. Affiliate recruitment & onboarding: Identify, pitch, and onboard high-potential affiliates: agencies, creator-economy operators, niche publishers, and community owners. Build a repeatable outreach and activation playbook. Partner enablement: Give affiliates everything they need to convert — swipe copy, creative assets, landing pages, offers, and product education — in collaboration with Growth Marketing and Product Marketing. Performance & optimization: Own tracking, attribution, and reporting for the channel. Monitor conversion and payout data, spot what's working, double down on top performers, and re-activate dormant affiliates. Payouts, compliance & fraud prevention: Manage commission payouts accurately and on time, keep program terms enforced, and protect the channel from fraud, self-referrals, and brand-damaging promotion tactics — all in close collaboration with our Finance team. Cross-functional collaboration: Act as the bridge between the affiliate channel and the rest of the business. Align campaigns and messaging with Growth Marketing, source affiliates from our VIP community alongside the Community & Influencer Manager, and feed partner insights back to the Rev teams. Qualifications Experience: 4 years in affiliate marketing, partner marketing, or performance partnerships — preferably in the creator economy, B2B SaaS, or a product-led company. Proven channel ownership: You've built or scaled an affiliate or referral program before and can show its impact in signups and revenue, not just clicks. Tooling expertise: Hands-on experience with affiliate platforms and tracking stacks (e.g. PartnerStack, Impact, Rewardful, FirstPromoter, or in-house solutions) and with attribution fundamentals. Commercial instincts: You think in unit economics — CAC, payback, commission margins — and can design incentives that motivate partners without eroding profitability. Networking & hustle: You're a natural relationship builder. You know how to craft a compelling cold outreach message, negotiate a partnership, and turn a partner into a long-term advocate — even in an unfamiliar industry. Language: Fluent in English (both written and verbal). Autonomy & proactivity: You don't wait to be told what to do. You can take a program in its early stages and build a scalable, engaging strategy from the ground up. What's in it for you Competitive salary: Attractive compensation and relocation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time. Remote work and yearly company offsite: Flexible working hours and location options (work remotely within the Canary Islands, or from our two offices in Tenerife). Professional growth: Opportunities for career advancement and personal development in a fast-growing company. Inclusive culture: Be part of a diverse and collaborative team committed to innovation and excellence. Collaborative and supportive team: Working with team members who understand the importance of the work you'll be doing. #J-18808-Ljbffr

Desde Luxe Talent buscamos para nuestro cliente un/a Luxury Travel Team Leader para incorporarse a una compañía internacional especializada en experiencias de viaje de alto nivel para su oficina de Madrid. Buscamos un perfil con una sólida trayectoria en ventas dentro del sector turístico premium y experiencia liderando equipos comerciales. La persona seleccionada desempeñará un papel estratégico en el desarrollo del área de viajes de lujo, combinando la gestión directa de clientes VIP con la creación y consolidación de un equipo de consultores especializado. Job Description Gestionar una cartera de clientes premium, ofreciendo un asesoramiento personalizado y una experiencia de viaje completamente adaptada a sus necesidades. Desarrollar nuevas oportunidades de negocio mediante acciones de prospección, networking y fidelización de clientes. Gestionar el proceso completo de venta, desde la captación hasta la coordinación y seguimiento del viaje. Diseñar propuestas de viaje exclusivas, recomendando destinos y experiencias de alto nivel. Actuar como punto de referencia para la resolución de incidencias complejas y solicitudes especiales de clientes VIP. Colaborar en la definición de procesos y procedimientos para el crecimiento del departamento. Participar en la selección, formación y desarrollo de futuros consultores de viajes. Mantener relaciones estratégicas con proveedores, hoteles, partners y colaboradores del sector. Realizar seguimiento de indicadores comerciales y asegurar el cumplimiento de los objetivos de ventas y rentabilidad. Representar a la compañía en eventos, ferias y encuentros profesionales del sector turístico. #J-18808-Ljbffr

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Reservations Agent to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods. Support and execute market-wide strategy and promotion implementation. Ensure reservation accuracy (segment, channel, routing, traces, etc.) Ensure that the hotel sales strategies are effectively implemented in the systems. Ongoing Revenue System health-checks and optimization. Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines. Follow up on any possible fraudulent reservation that may impact the revenue performance. Ensures reservation accuracy (segment, channel, routings, traces, etc.). Handle no shows and control non-guaranteed reservations. Ensure that all distribution channels effectively support the hotel and maintain rate parity. Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. Support and execute upselling following the established guidelines. Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. Train other team members as required. Qualifications What we are looking for... Bachelor’s degree in hospitality or related field. +2 years experience in Revenue/Reservations. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. #J-18808-Ljbffr

At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders. MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients. About the Role We are looking for a Client Development Manager, Private Banking to own the end-to-end relationship with our agency partners and high-value creators. This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE. You will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to client growth. What You’ll Do Client Onboarding & Activation Own the end-to-end onboarding journey for new clients (agencies and creators) Guide clients through KYC/KYB processes, ensuring a smooth and compliant experience Act as primary contact during account setup Reduce onboarding friction and improve activation rates Relationship Management Build and maintain strong relationships with agencies and creators Deliver a high-touch, concierge-style service aligned with Private Banking standards Serve as an advisor on how to best use the MAKE platform Maintain regular communication through Telegram, WhatsApp and phone calls Client Education & Enablement Educate clients on platform functionality, features and best practices Support clients in optimizing their financial operations using MAKE Deliver tailored onboarding sessions and walkthroughs Growth & Commercial Development Identify opportunities to expand client usage and increase account value Drive retention, engagement and revenue growth Collaborate with internal teams to support client growth initiatives Spot trends and provide feedback to product and leadership teams Product Feedback Share insights on client needs, pain points and feature requests Support rollout and adoption of new features and product updates Experience & Background 2–5+ years in account management, client success, private banking, or sales Experience managing high‑value clients or VIP relationships Background in fintech, creator economy, SaaS or digital platforms is a plus Banking experience is a distinct advantage Strong relationship‑building and communication skills Commercial mindset with the ability to identify growth opportunities Highly organized with strong attention to detail Ability to handle sensitive client situations with professionalism and discretion What’s in it for You Competitive compensation package with potential for bonus / stock options. Relocation opportunity to the Canary Islands (Tenerife) with a comprehensive relocation package, including admin and visa support for candidates moving from abroad. Collaborative, fast‑paced startup culture - work directly with founders and senior leadership. The chance to define compliance in one of fintech’s most exciting frontiers - the Creator Economy. #J-18808-Ljbffr

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences – meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5‑star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all sizes of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do… Verify receiving and storage procedures daily to ensure they are being followed. Verify that products are received, issued, documented, stored and ordered according to company guidelines. Coordinate with other departments on operational issues related to the warehouse when necessary. Maintain the file of requisition forms, ensuring that they are duly completed and acknowledged by the requesting party. The original copy of the applications is sent to cost control. Ensure that all items stored in freezers are properly packed in plastic bags and labeled with appropriate labels. Regularly inspect all stocks to determine the probability of deterioration and segregate those for priority issuance. Work closely with the Executive Chef and kitchen cleaning staff to ensure the highest standards of hygiene in all storage areas. Qualifications Bachelor’s degree in hospitality, business administration or related field. +2 years of experience in a hotel’s accounting department. Ability to multitask, work in a fast‑paced environment and have a high‑level attention to detail. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information The opportunity to join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021. #J-18808-Ljbffr

We are seeking an experienced and passionate Butler Supervisor to lead our Butler team in delivering exceptional, highly personalized service to our VIP and key guests. This role ensures seamless coordination across all touchpoints of the guest journey—from pre-arrival to post-departure—while maintaining the highest standards of luxury hospitality and driving guest loyalty. Key Responsibilities Oversee the delivery of anticipatory, personalized service throughout the entire stay lifecycle. Act as the primary point of contact for VIP guests, ensuring all preferences and special requests are met. Guest Experience Leadership Oversee the delivery of anticipatory, personalized service throughout the entire stay lifecycle. Act as the primary point of contact for VIP guests, ensuring all preferences and special requests are met. Operational Excellence Supervise and guide the Butler team to ensure adherence to SOPs and service standards. Prepare VIP arrival reports, amenity lists, and Butler assignment sheets. Monitor Go Audits and implement corrective action plans. Guest Journey Management Pre-arrival: Review reservations, guest profiles, and preferences; arrange amenities and special requests. Arrival: Welcome guests, escort to rooms, conduct in-room orientation, assist with unpacking if requested. Stay: Maintain daily contact, curate bespoke experiences, manage reservations and transportation, handle special occasions. Departure: Facilitate check-out, assist with packing, confirm transport, and follow up post-stay. Cross-Department Coordination Liaise with Housekeeping, Engineering, F&B, Spa, Concierge, and Security to ensure flawless service delivery. Act as guest advocate during issue resolution and manage recovery processes. Revenue & Loyalty Identify upselling opportunities for upgrades, dining, spa, and curated experiences. Requirements Minimum 1 year of supervisory experience in Guest Relations or Butler services within a luxury or ultra-luxury environment. Proficiency in English and Spanish (additional languages are a plus). Exceptional communication, presentation, interpersonal, and problem-solving skills. Strong knowledge of Opera PMS is highly preferred. High standards of professionalism and attention to detail. If you’re looking for a new professional challenge in an iconic luxury setting, join our team and help us create unforgettable experiences for our guests! #J-18808-Ljbffr

Overview Continua nuestro legado y tradición: ¡únete a Europastry! Formar parte del equipo Europastry supone querer continuar y evolucionar un legado y una tradición llevándolos a otro nivel. Significa ser un Baker y aportar un talento y valor únicos. Europastry es un proyecto apasionante que mira al futuro sin perder de vista el pasado. Respetamos nuestros orígenes aprovechando el know-how adquirido durante casi cuatro décadas y, al mismo tiempo, tenemos la libertad y la pasión de reinventarnos e innovar cada día. Somos una empresa global con presencia en más de 80 países donde diariamente cerca de 5.000 Bakers lideran el mercado de masas congeladas de panadería y bollería. Somos un equipo de valientes que arriesgamos, hacemos que las cosas pasen, y nos esforzamos por ofrecer el mejor producto a nuestros consumidores a través del mejor servicio a nuestros partners. Somos #Brave #Agile #Keen #Engaged We are Bakers. ¿Y tú? Tu Misión En Pocas Palabras Apertura de nuevos mercados y fidelización de la actual cartera ¿Cómo sería tu día a día? Alcanzar los objetivos de ventas marcados por la compañía en la zona asignada. Gestionar y dar servicio a una cartera de clientes en su zona asignada. Velar por el correcto cumplimiento de los acuerdos pactados con el cliente. Gestionar las campañas de lanzamiento de producto. Apertura de nuevos mercados. Qué buscamos en un/a Baker CFGS y/o titulación universitaria. Preferiblemente experiencia previa en posición comercial, muy valorable en sector alimentación y conocimiento del canal HORECA y alimentación. Paquete Office a nivel usuario. Técnicas de venta y situación de producto, mercado y competencia. Habilidades: Habilidades comerciales, Orientación a resultados, Trabajo por objetivos, Orientación al cliente, Trabajo en equipo, Comunicación eficaz, Iniciativa, Proactividad. ¿Por qué unirte a nuestro equipo? Acceso a la plataforma Bakers Vip Club, una plataforma de descuentos en ocio y consumo exclusiva para nuestros colaboradores. Plan de Compensación flexible que incluye para ti: Seguro de salud, guardería, transporte y comida. El plan de compensación flexible también incluye un seguro para tu mascota. Descuento de empleado en los productos de Europastry. En Europastry, ofrecemos un espacio de trabajo diverso e inclusivo donde todas las personas se sientan valoradas y respetadas. Estamos comprometidos con prácticas de contratación justas y equitativas, implementamos programas de formación para asegurar que toda nuestra plantilla conozca y esté comprometida con estos principios. Estamos interesados en el valor único que puedes aportar a nuestro equipo, independientemente de cualquier otro aspecto. Por favor, envía un CV que destaque tus logros profesionales y habilidades. No es necesario incluir fotografías ni datos personales que no sean relevantes para la evaluación de tu candidatura. ¿Te gustaría ser Baker? #J-18808-Ljbffr

Reporting to the GM on property and VP of Wellness (AB Living Corporate), the Director of Wellness Operations will oversee and manage the day-to-day wellness operations and carry out all related management tasks, coordinating the wellness team according to business demands and fulfilling annual targets and KPIs, whilst supporting and collaborating with the VP of Wellness in executing corporate-led initiatives at property level. Overview SHA Wellness is built on a philosophy of integrative health, combining evidence-based medicine, holistic wellbeing, and cutting‑edge science to help guests achieve lasting lifestyle change. The Director of Wellness Operations must be a genuine ambassador for this philosophy, demonstrating a personal commitment to holistic health and the ability to translate SHA’s vision into every aspect of the guest and team experience. A belief in sustainability, conscious living, and the transformative power of wellness is essential. To oversee and lead all aspects of the wellness department, ensuring the implementation of SHA programs and initiatives that promote the physical, mental, and emotional health of guests and employees. The Director is responsible for creating a positive and supportive environment conducive to wellness, fostering a culture of health, and driving initiatives that enhance the overall wellbeing and satisfaction of guests and employees. Operations Responsible for the Wellness department which includes Holistic, Fitness, Spa, Beauty, Salon, and Hydrotherapy. Management and coordination of the SHA Wellness team and oversight of day‑to‑day operations. Constant communication and alignment with the Medical Director of the Clinic Area. Wellness & Clinic should work together as one team and not in silos. Team management from all involved wellness disciplines including daily communication of relevant guest information, follow‑up of clinic cases, and the performance of all team members. Guest‑facing and daily interaction with guests and follow‑up of VIP guests during their stay. Supervision and daily yield management of the compulsory software and proper use of data. Responsible for driving high guest satisfaction scores related to the overall Wellness area. Manage day‑to‑day operations, ensuring adherence to standards, policies, and procedures for guest satisfaction. Maintain compliance with health and safety procedures, whilst ensuring hospitality standards are met and the guest service journey pre, during, and post stay is reflective of a luxury environment. Stay informed about competitors and market trends and collaborate with the VP of Wellness to adapt strategies to meet evolving segment needs. People & Development Support and coordinate the training process of the team, along with the Human Resources department. Responsible for ensuring all protocols remain updated, Forbes standards are met, and guest satisfaction scores are achieved whilst maintaining excellent staff engagement rates. Delegate responsibilities, nurture employee development, and build an efficient, high‑performing team who work together and not in silos. Provide leadership and direction to the wellness team, including hiring, training, mentoring, and evaluating staff to ensure high performance and engagement. Build and maintain a talent network including specialists, therapists, movement experts, and wellness coaches, ensuring manning requirements are always fulfilled. Promote best practice exchange across properties (internal benchmarking) and work with the sister property to ensure consistency across the wellness experience. Budget preparation, monthly forecast and P&L review, and daily review of all KPIs. Responsible for managing and optimising operational costs and daily yield management to ensure revenue optimisation and maximum employee productivity across the business. Responsible for achieving all KPIs including productivity ratios (75% and above) and targets for all professionals in the wellness area. Share regular initiatives with the VP of Wellness to improve daily operations and the services provided to guests, including innovation ideas and upselling action plans. Collaborate with Sales & Marketing to position the brand as a leader in wellness through storytelling and activation of new services. Maximise profit through revenue generation and cost control, managing capture ratios and average spend per guest. Analyse performance data (bookings, spa occupancy, retail sales, margins, costs) and provide action plans where needed. Work alongside and support the VP of Wellness to execute new corporate initiatives on the ground, including the implementation of new technology, roll‑out of new treatments, introduction of new brand partnerships, facility upgrades, CAPEX investment, Healthy Living Academy evolution, and guest service journey implementation. Execute strategies to drive revenue across all wellness business units in collaboration with the VP of Wellness. Provide on‑the‑ground input and operational context to support CAPEX decisions led by the VP of Wellness. Quality & Guest Experience Proactively create exceptional guest experiences with follow‑ups on guest satisfaction scores and action plans related to quality and feedback. Daily coordination with the Clinic team, acting as a role model and the face of wellness in guest interactions. Conduct inspections and audits to identify gaps, initiate action plans, and ensure elevated service delivery. Drive service excellence to achieve and exceed Forbes standards. Oversee Forbes training and the implementation of Forbes standards across the department. Analyse guest feedback to drive continuous improvement, adaptation, and insight‑led decision‑making. Ensure all SOPs and protocols are updated and training is consistent across the wellness department. Coordinate with the sister property to ensure any changes are consistent at both properties. Ensure preventive maintenance and full functionality of wellness infrastructure including equipment, facilities, and technology. Stakeholder Engagement Collaborate closely with the SHA Medical and Clinic team to ensure a fully integrated guest journey across wellness and medical services, operating as one unified team. Work alongside the Healthy Living Academy to support educational programming, workshops, and retreats that bring SHA’s wellness philosophy to life for guests. Build and maintain relationships with SHA’s brand partners, treatment suppliers, and external wellness practitioners, facilitating introductions and negotiations in collaboration with Finance and Purchasing. Partner with the General Manager, HR, and Facilities teams to embed a culture of wellbeing across the property for both guests and colleagues. Prepare regular performance reports GM & VP of Wellness, translating operational data into clear insights and action plans. Requirements Degree in Management, Hospitality, Health Science, Sports Science, Public Health, or a related field. Certification in Spa/Wellness operations or business management. Qualifications in any alternative wellness practice is an advantage. Minimum 5 years (ideally 7–10 years) in a similar position within an international luxury chain. Experience in medical spa or integrated wellness facilities. Proven track record of successfully operating a top spa or wellness resort. Experience with integrated wellness approaches and wellness brands. Previous experience with a pre‑opening is desirable. Large‑scale operations experience is essential. SHA operates 40+ treatment rooms considerably larger than a standard hotel spa and candidates must demonstrate a proven track record in high‑volume, multi‑team environments without compromising on the luxury and personalisation expected at this level. Fluency in Spanish and advanced English (spoken and written) are both essential. Knowledge of a third language is highly desirable given the international profile of SHA Mexico’s guests. Hands‑on operational leader with the ability to multitask day‑to‑day operations and project work simultaneously. Effective leadership skills and a strong work ethic. Efficient, well‑organised, and able to handle a variety of duties simultaneously. Energetic, enthusiastic, and motivational. Professional manner, discretion, and appearance. Ability to show initiative and make decisions within the scope of the role. Commercially focused with strong analytical and problem‑solving abilities. Excellent communication and presentation skills. Attention to detail and strong project management skills. Financial acumen including P&L, budgeting, and performance review. Proficient in Wellness and Spa POS and operational systems (e.g. OPERA, ZENOTI, BOOK4 TIME) as well as Microsoft Office Suite. What do we offer? Be part of a leading brand in global expansion mode (SHA Emirates) in a multicultural environment with first‑class professionals, making a great positive impact on the planet. We are Green Globe certified. We take care of your health and wellbeing through we Care, a programme designed for our talent, which includes free medical consultations, fitness and meditation sessions, and many other activities. We want you to grow and learn every day and we are committed to your career plan and continuous training with our SHA Academy. Helping people to achieve and maintain optimal health, so that they can enjoy their full physical, mental, and spiritual potential. We are driven to give our best and make a global impact. #J-18808-Ljbffr