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Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. About the offer The Lounge Manager is responsible for the overall operation, service excellence, and guest experience within the VIP lounges at Madrid-Barajas Airport. This role ensures that all guests receive a premium, seamless, and personalized service aligned with company standards, while complying with AENA regulations and airport policies. The Lounge Manager leads, motivates, and develops the lounge team to deliver exceptional hospitality in a fast-paced, multicultural environment. This role reports directly to the Operations Manager. Responsibilities • Oversee daily lounge operations, ensuring smooth, efficient, and high-quality service delivery at all times, • Manage HSK, F&B and GSO team of the lounge coordinating with department leaders., • Maintain exceptional guest experience standards, proactively addressing guest needs and resolving issues promptly, • Lead, train, and supervise a diverse team, fostering a culture of service excellence and continuous improvement, • Ensure compliance with AENA regulations, health & safety standards, and company policies · Manage staffing levels, scheduling, and performance evaluations, • Monitor and control operational costs, including labor, food & beverage, and supplies, • Coordinate with airport authorities, airlines, and internal departments to ensure seamless operations, • Maintain lounge presentation standards, including cleanliness, ambiance, and product quality, • Analyze guest feedback and performance metrics to implement service improvements, • Handle VIP guests, special requests, and high-profile client interactions with professionalism and discretion, • Prepare and deliver regular operational reports (daily, weekly, and monthly), including performance metrics, incidents, and financial summaries, • Manage and resolve conflicts effectively, including guest complaints, team disputes, and operational issues, ensuring timely and professional outcomes, • Ensure that all items from the general store are obtained through transfers and that the FIFO (First-In, First-Out) system is maintained., • Sole responsibility to place the buffet labels, • Responsible for ensuring that the entire buffet complies with the RFP and for managing AENA audits., • Present the weekly passenger forecast and, together with the chef, place purchase orders to avoid overstocking and over-ordering. Qualifications • Bachelor’s degree or certification in Hospitality Management Resources, Business Administration, or a related field., • Proficiency in MS Office and HR systems., • Ability to work independently under general supervision and manage multiple priorities effectively., • Proven experience in hospitality management, preferably in airports, hotels, or premium service environments, • Strong leadership and team management skills, • Excellent customer service and problem-solving abilities, • Fluency in English and Spanish (additional languages are a plus), • Ability to work in a fast-paced, dynamic, and multicultural environment, • Strong organizational and multitasking skills, • Knowledge of health, safety, and hygiene standards

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness., • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Ubicación: Aeropuerto Adolfo Suárez Madrid-Barajas (T4) Tipo de jornada: Turnos seguidos (mañanas/tardes) Disponibilidad requerida: A partir de las 05:30h Descripción del puest oBuscamos un/a Responsable de Sala VIP para liderar el equipo de camareros/as y azafatos/as, garantizando una experiencia excelente a clientes premium en un entorno exclusivo dentro del aeropuerto . La persona seleccionada actuará como encargado/a de sala, supervisando el servicio, organizando al equipo y asegurando el cumplimiento de los estándares de calida d. Funciones principa • lesCoordinación y supervisión del equipo de camareros/as y azafatos/, • as.Organización de turnos y distribución del traba, • jo.Garantizar un servicio de atención al cliente impecab, • le.Control de calidad y cumplimiento de estándares de la sala V, • IP.Gestión de incidencias y resolución de problemas en el servic, • io.Supervisión de la reposición de alimentos y bebid, • as.Colaboración con otros departamentos del aeropuer to. Requis • itosExperiencia previa como maître, encargado/a de sala o jefe/a de servicio en hoteles, restaurantes o espacios prem, • ium.Habilidades de liderazgo y gestión de equi, • pos.Alta orientación al cliente y resolución de incidenc, • ias.Buena presencia e ima, • gen.Disponibilidad horaria total, incluyendo entrada a las 05:, • 30h.Valorable nivel de inglés (entorno internacion al). Se o • freceBanda salarial entre 30.000€ y 40.000€ brutos anuales, según experie, • ncia.Incorporación a un entorno exclusivo y diná, • mico.Estabilidad lab, • oral.Turnos seguidos que facilitan la concilia, • ción.Posibilidades de desarrollo profesi onal.

Guest Relations Coordinator Hotel Urban 5GL y Hotel Villa Real 5 ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Guest Relations Coordinator para el Hotel Urban 5GL y Hotel Villa Real 5 situados en Madrid. Si te apasiona la hostelería, ofrecer un servicio excelente, crear experiencias memorables para los huéspedes y formar parte de un gran equipo, aplica a nuestra oferta. Misión del puesto: Coordinar y ejecutar las acciones orientadas a garantizar una experiencia excepcional para nuestros huéspedes, asegurando un servicio personalizado y alineado con los estándares de calidad de la compañía. Reporta a: Dirección del Hotel y Rooms Division Manager Funciones: • Fidelizar y crear experiencias memorables para nuestros huéspedes, ofreciendo una atención cercana, personalizada y proactiva., • Proporcionar información y asistencia a los huéspedes sobre servicios del hotel, medios de transporte, actividades en la ciudad y recomendaciones gastronómicas y culturales., • Gestionar y dar seguimiento a incidencias, peticiones y oportunidades de mejora durante la estancia, garantizando una resolución eficaz y orientada a la satisfacción del cliente., • Gestionar los pagos asociados a solicitudes y servicios requeridos por los huéspedes., • Actuar como embajador/a de la marca Derby Hotels, promoviendo y asegurando el cumplimiento de los estándares de servicio y calidad establecidos., • Atender y dar respuesta a las necesidades, consultas y solicitudes de los huéspedes, realizando el seguimiento necesario hasta su completa resolución., • Escuchar activamente y gestionar comentarios, sugerencias y reclamaciones de los huéspedes, colaborando con los distintos departamentos para asegurar una experiencia excelente., • Coordinar las llegadas, estancias y salidas de huéspedes VIP, Small Luxury Hotels y clientes especiales, realizando el seguimiento correspondiente antes, durante y después de su estancia., • Facilitar la comunicación entre los huéspedes y los diferentes departamentos del hotel, asegurando el correcto flujo de información y la coordinación de acciones., • Colaborar con los equipos de Recepción y demás departamentos en la implementación y seguimiento de los procedimientos y estándares de Guest Relations., • Velar por el cumplimiento de los requerimientos y preferencias de los huéspedes Small Luxury Hotels y otros segmentos estratégicos., • Identificar oportunidades de mejora en la experiencia del huésped y proponer acciones que contribuyan a incrementar los índices de satisfacción y reputación online del hotel. Requisitos: • Experiencia de, al menos, 3 años en el área de Relaciones Públicas de Hotel 5* y muy valorable de Small Luxury Hotels y Luxury Hotels., • Formación universitaria o de grado superior en turismo o hostelería., • Elevada orientación al cliente y vocación de servicio., • Persona detallista que se anticipe a las necesidades del cliente., • Nivel de resolución de incidencias rápida, capacidad para anticiparse a posibles problemas., • Capacidad de trabajar en equipo y buenas habilidades comunicativas., • Persona orientada a las tendencias actuales ocio, cultura, gastronomía de la ciudad de Madrid., • Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente., • Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Se ofrece: • Incorporación inmediata., • Jornada completa, • Excelente ambiente laboral en un equipo dinámico., • Programas de formación continua., • Sala comedor equipada para el personal., • Tarifas especiales Empleado DHC y beneficios en todos los hoteles de nuestra colección., • Disponibilidad de anticipo de salario a tiempo real a través de la app Payflow., • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más., • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería)., • Seguro médico privado a precio más barato, por debajo de mercado., • Y muchos beneficios más.

Desde Hays Interim buscamos un/a Beverage Manager & Event Maître para un importante evento de alcance mundial, gestionado por una compañía internacional del sector bebidas premium. La persona seleccionada será la responsable operativa de la experiencia de bebidas, sala y servicio en un entorno altamente exigente, elegante y orientado a clientes de perfil VIP. ¿Qué buscamos? • Experiencia sólida como Beverage Manager, Event Maître o roles similares en catering premium, hoteles 5*, eventos corporativos o hospitality de alto nivel., • Capacidad demostrada para liderar equipos de 15–20 personas en eventos complejos., • Dominio de la gestión de bebidas, control de costes, inventarios y estándares de servicio., • Perfil elegante, refinado, resolutivo y orientado al detalle., • Inglés alto, imprescindible para gestionar incidencias, proveedores y clientes internacionales., • Disponibilidad para incorporación inmediata., • Ubicación: Madrid., • Horario variable según calendario de eventos. Responsabilidades principales: • Gestión de bebidas: diseño de propuestas, control de inventarios, supervisión de barras premium, coordinación de bartenders y control de costes., • Planificación operativa de eventos: layouts, flujos de servicio, coordinación con cocina, logística, almacén y proveedores., • Liderazgo de sala y servicio: dirección del servicio durante el evento, briefings, supervisión de estándares y resolución de incidencias., • Gestión de equipos: liderazgo de 15–20 personas, asignación de funciones, formación y seguimiento del desempeño., • Relación con cliente VIP: interpretación de necesidades, acompañamiento operativo y garantía de excelencia en la experiencia. ¿Qué ofrecemos? • Participar en un proyecto único, rodeado de profesionales de primer nivel y en un entorno VIP internacional., • Contrato inicial de 3 meses hasta septiembre, con posibilidad real de continuidad según desempeño y evolución del proyecto., • Banda salarial según experiencia del perfil., • Oportunidad de formar parte de un equipo en crecimiento y con un rol de alto impacto en la experiencia del cliente. Si te apasiona el mundo de los eventos, la excelencia en el servicio y la gestión operativa de alto nivel, este proyecto puede ser tu siguiente paso.

Role Overview The Brand & PR Specialist / Supervisor will support the planning, coordination and execution of corporate events, media activations, PR initiatives and brand experiences across Spain, ensuring smooth operational delivery and strong alignment between internal stakeholders, external agencies and brand objectives. This role is critical in supporting high-quality event execution, media relations and communication activities, while managing day-to-day coordination with agencies, suppliers and media partners to ensure consistency across all event and PR touchpoints. The position requires strong organizational skills, excellent stakeholder management capabilities and a hands-on approach in fast-paced environments. Key Responsibilities • Event Coordination & Operational Management, • Support the planning and execution of corporate events, product launches, press drives, dealer events and brand activations., • Coordinate day-to-day communication with external event agencies, suppliers and production partners., • Prepare event briefings and operational requirements for agencies and external partners., • Ensure operational alignment between internal teams and external stakeholders throughout all project phases., • Monitor timelines, deliverables and execution standards to ensure smooth event delivery., • Assist in the preparation of operational documents including run of show, guest lists and logistics plans., • Support onsite event management and troubleshoot operational issues when required., • Ensure all events are delivered on time, on budget and according to brand standards., • PR & Media Coordination, • Review and coordinate press kits, press releases and media materials ensuring brand consistency and messaging alignment., • Support the development and execution of PR plans aligned with product launches, corporate milestones and brand campaigns., • Manage and coordinate press fleet operations including vehicle allocation, logistics, scheduling and media requests., • Support media and guest management processes including invitations, confirmations, attendance tracking and VIP coordination., • Coordinate with PR agencies, communication teams and media partners before, during and after events., • Assist in drafting and adapting PR materials, media alerts, speeches, Q&A documents and briefing notes when required., • Support media relations activities including journalist outreach, interview coordination and follow-up communications., • Coordinate media logistics, hospitality management, accreditation processes and onsite press support., • Monitor media coverage, press clippings and industry news to support reporting and competitive awareness., • Assist in the preparation of post-event reports, PR performance summaries and recap presentations., • Ensure all PR and communication activities are aligned with corporate messaging, brand tone and reputational standards., • Support crisis communication coordination and escalation processes when necessary., • Agency & Supplier Management, • Coordinate external agencies and suppliers involved in event production, PR activities and execution., • Follow up on timelines, quotations, deliverables and operational requirements., • Ensure agency execution is aligned with project objectives and brand expectations., • Support quality control across all event- and PR-related outputs and touchpoints. 1. Stakeholder & Internal Coordination • Work closely with the Event Manager on project planning, priorities and execution., • Collaborate cross-functionally with PR, marketing, sales, digital and design teams., • Support presentations, reporting and coordination with the Marketing Department Director., • Maintain clear and timely communication with all stakeholders involved in each project. 1. Budget & Administrative Support • Support budget tracking and cost control processes., • Assist with supplier documentation, invoices and administrative coordination., • Monitor event- and PR-related expenses and ensure proper process compliance. Profile Requirements • +4 years’ experience in similar positions within the Automotive Industry., • Studies in Marketing, Communications, Public Relations or Events Management., • Experience coordinating agencies, suppliers, media partners and multiple stakeholders simultaneously., • Strong organizational and project management skills., • Strong communication and stakeholder engagement abilities., • Strong strategic thinking and problem-solving skills., • Hands-on, proactive and solution-oriented mindset., • Solid understanding of PR workflows, media relations and corporate communications., • Experience supporting media events, press management and communication agencies., • Ability to manage sensitive communications with professionalism and discretion., • Ability to work under pressure and manage multiple projects in parallel., • Fluent in English and Spanish, both written and spoken., • Additional languages are considered a plus., • Experience working in multicultural and international environments., • Availability to travel and support onsite event execution when required.

Legálitas ⚖️ es la Legaltech que está redefiniendo el asesoramiento jurídico en España. Resolvemos un millón de consultas anuales junto a un equipo de 800 abogados con amplia experiencia y una red nacional de 340 despachos. Ofrecemos asesoramiento jurídico para familias, autónomos y pymes “inconformistas” sin olvidar nunca nuestro propósito: ayudar a luchar siempre por los intereses de nuestros clientes. Sobre el Rol 👩 ⚖️/ 👨 ⚖️ ¿Buscas una oportunidad de crecimiento y desarrollo profesional? Desde el departamento de LAL ABOGADOS de Legálitas, queremos incorporar a 1 abogado/a para el departamento de DERECHO DE FAMILIA para la realización de las siguientes funciones: Responsabilidades 📋 📌 Gestión de reclamaciones judiciales y extrajudiciales 📌 Asesoramiento jurídico 📌 Estudio de documentación 📌 Redacción de toda clase de escritos procesales 📌 Redacción de demandas 📌 Asistencia a vistas y juicios 📌Gestión de cartera de clientes Calificaciones 🏅 ✅ Máster de Acceso a la Abogacía y Procura finalizado. ✅ Estar habilitado como abogado ejerciente. ✅ Experiencia procesal en Derecho de Familia durante los últimos 2 - 3 años. ✅ Experiencia gestionando un volumen alto de expedientes. Habilidades Requeridas 🛠️ Si cumples con estos requisitos y estás listo/a para seguir creciendo y desarrollándote en un entorno dinámico y retador, ¡no dudes en postularte! En Legálitas, buscamos abogados comprometidos que deseen marcar la diferencia. ¡Te esperamos para que formes parte de nuestro equipo! Se ofrece 💰💼 🏛️ Incorporación a compañía líder en Servicios Jurídicos. Primera LEGALTECH del mercado. ⏰ Jornada: 40 horas semanales. 💻 Modalidad híbrida: teletrabajo y presencial. 💰 Fijo 24k + variable mensual según facturación, con una media aproximada de 300 € a 600 €, sin límite máximo. 🕘 Horario: de 09:00 a 18:00 de lunes a viernes y jornada intensiva en agosto. 🚀 Desarrollo profesional y personal dentro de la empresa. 🤝 Trabajo individual y en equipo. 🌴 Vacaciones: 26 días al año. 🛡️ Seguro de vida desde el primer día. 🎁 Sistema de retribución flexible. 📲 Retribución flexible mediante Payflow. 🏥 Seguro médico gratuito Asisa Premium desde el 2º año. 📚 Formación continua. 🎉 Actividades de Team Building. Además, por ser de Legálitas, pertenecerás al CLUB EMPLEADOS VIP y disfrutarás de un amplio programa de beneficios que te permitirá ahorrar, accediendo a grandes descuentos y ofertas. Y es solo una parte de todo lo que te podemos ofrecer… ¿Te animas? 🚀 Declaración de Igualdad de Oportunidades Legálitas se compromete a la diversidad y la inclusión en el lugar de trabajo.

About us At Homeclub we are rethinking flexible rentals. Our mission is to make finding and living in a home effortless for people who need a place for a month or longer, while giving property owners a partner they can trust. We manage hundreds of properties and are scaling fast, building the team that will take us to the next level. About the role We are seeking a visionary leader to spearhead the commercial and revenue strategy for our premium Flex Living platform. Your mission will be to maximize occupancy, optimize dynamic pricing, and drive scalable growth, ensuring high-level profitability while fostering a culture of collaboration, excellence, and accountability. What you'll do 1. Commercial Strategy & Revenue ● Global Roadmap: Define and execute the B2B and B2C sales strategy, ensuring full alignment with financial goals. ● Pricing Intelligence: Design dynamic pricing policies and optimize the distribution mix (Direct Sales, Corporate, OTAs, and Strategic Partners). ● Efficiency Metrics: Maximize LTV (Lifetime Value) and minimize CAC (Customer Acquisition Cost). ● Destination Forecasting: Analyze demand, seasonality, and competition to design annual commercial plans and precise forecasts for each city. 1. B2B Development & Strategic Accounts (Top-Tier Clients) ● Portfolio Expansion: Spearhead the acquisition of major corporate agreements and strategic institutional partnerships. ● VIP Relationship Management: Act as the personal point of contact for high-profile clients, including Embassies, Multinationals, Production Companies, and Luxury Relocation Agencies. ● Key Account Structure: Design and oversee the Key Account Management model to ensure long-term loyalty. 1. International Expansion & Go-to-Market ● Market Entry: Play a lead role in the commercial launch of new cities and international territories. ● Demand Validation: Define entry strategies and adapt pricing models and commercial positioning to fit local market nuances. 1. Leadership, Technology & Accountability ● High-Performance Culture: Lead and mentor the Sales team, establishing clear KPIs and rigorous tracking systems. ● Digital Innovation: Partner closely with the IT / Product team to design and develop automated tools that professionalize and scale commercial operations. ● Cross-Functional Synergy: Foster a culture of accountability and collaboration with Property Management, Operations, Finance, and People & Culture. ● Strategic Reporting: Standardize and professionalize commercial reporting for Executive Leadership. About you ● 7–12 years leading teams within premium hospitality, flex living, or serviced apartments. ● Proven track record of managing high-level corporate and institutional accounts. ● Deep experience in Revenue Management and dynamic pricing. ● Ability to act as a bridge between business needs and IT for process automation. ● Full professional proficiency in English and Spanish is mandatory. Why Homeclub? ● Competitive compensation package. ● One of the most important roles in the company, with direct business impact. ● Seat on the executive committee, working directly with the leadership team. ● A charming office in the heart of Madrid. ● An international work environment with more than 18 nationalities. ● Hybrid work model with a culture of autonomy and innovation. ● Exclusive discounts on our properties for you and your family. ● Healthcare Insurance. At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. We're committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

About MAKE MAKE is a next-generation banking platform built for the creator economy. We provide secure, stable, and scalable financial infrastructure tailored to agencies and creators—enabling them to operate globally with confidence. Our Private Banking team delivers a premium experience to our most valuable clients, supporting them across onboarding, account optimization, and ongoing growth. The Role We are looking for a Client Development Manager, Private Banking to own the end-to-end relationship with our agency partners and high-value creators. This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE. Reporting to the Director, Private Banking, you will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to client growth. Key Responsibilities Client Onboarding & Activation • Own the end-to-end onboarding journey for new clients (agencies and creators), • Guide clients through KYC/KYB processes, ensuring a smooth and compliant experience, • Act as primary contact during account setup, • Reduce onboarding friction and improve activation rates Relationship Management • Build and maintain strong relationships with agencies and creators, • Deliver a high-touch, concierge-style service aligned with Private Banking standards, • Serve as an advisor on how to best use the MAKE platform, • Maintain regular communication through Telegram, WhatsApp and phone calls Client Education & Enablement • Educate clients on platform functionality, features and best practices, • Support clients in optimizing their financial operations using MAKE, • Deliver tailored onboarding sessions and walkthroughs Growth & Commercial Development • Identify opportunities to expand client usage and increase account value, • Drive retention, engagement and revenue growth, • Collaborate with internal teams to support client growth initiatives, • Spot trends and provide feedback to product and leadership teams Product Feedback • Share insights on client needs, pain points and feature requests, • Support rollout and adoption of new features and product updates What We’re Looking For Experience: • 5+ years in account management, client success or sales, • Must include 1+ year in commercial or retail banking, • Experience managing high-value clients or VIP relationships, • Background in fintech, creator economy, SaaS or digital platforms is also a plus Skills & Attributes: • Strong relationship-building and communication skills, • Commercial mindset with the ability to identify growth opportunities, • Highly organized with strong attention to detail, • Ability to handle sensitive client situations with professionalism and discretion What’s in it for You • Competitive compensation package with potential for stock options., • Relocation opportunity to the Canary Islands (Tenerife) with a comprehensive relocation package, • Ownership and autonomy to shape MAKE’s compliance vision from the ground up., • Collaborative, fast-paced startup culture - work directly with founders and senior leadership., • The chance to define compliance in one of fintech’s most exciting frontiers - the Creator Economy. Why Join MAKE Be part of a fast-growing fintech platform shaping the creator economy Work with high-profile creators and agencies High ownership and impact in a scaling business

Job Overview: We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's Key Responsibilities: Provide on-site IT support for desktops, laptops, and peripheral devices. Install, configure, and maintain hardware and software as per organizational standards. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Handle hardware and software troubleshooting, including break-fix support. Coordinate with OEM/vendors for hardware repairs, replacements, and escalations. Manage and maintain IT inventory, including asset tracking and documentation. Perform system imaging for laptops and desktops. Support printer setup, troubleshooting, and network printer installations. Assist in conference room setup, AV support, and meeting room technologies. Provide VIP/end-user support with high-touch service. Support Office 365-related issues and general user account troubleshooting. Install and troubleshoot compliance/security software. Provide support for Mac devices alongside Windows systems. Ensure adherence to defined Service Level Agreements (SLAs). Document incidents, resolutions, and maintain knowledge base articles. Support after-hours activities, events, and recurring meetings when required. Required Skills & Qualifications: Strong knowledge of desktop/laptop troubleshooting and configuration. Hands-on experience with hardware support and peripheral devices. Basic networking knowledge including DHCP, DNS, and LAN connectivity. Experience in printer/network printer setup and troubleshooting. Familiarity with Office 365 support. Good communication and interpersonal skills. Ability to work independently in a dynamic environment. Experience in inventory management and vendor coordination

Qualifications: SHIPBOARD Employment Minimum of two (2) years Butler/guest facing services experience in a luxury environment. Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as ( German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic ). Professional butler or luxury service certification such as “The International Butler Academy) is required. Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery. Mastery of formal dining etiquette, silver service and in-suite fine dining presentation Deep understanding of VIP, celebrity, and high-net-worth guest expectations. Duties and Responsibilities: Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards Fully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems Coordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery Assist in booking reservations for restaurants, spa, shore excursions and private tours as required. Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation. 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected. 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly. 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship. 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores. 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation. 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members. 9. Ensures confidentiality when handling sensitive information. 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs. 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained. 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services. 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard. 19. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 20. Demonstrates a high and consistent level of organization and management. 21. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures. 22. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers. 23. Oversees and ensures an efficient and outstanding laundry service. 24. Supervises the flower decoration in the guest suites and public areas of the ship. 25. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions. 26. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 27. Communicates standards of performance to employees and trains employees effectively on them. 28. Oversees all administrative aspects of the department. 29. Fully implements the performance review, cross and promotional training system and complies with the process. 30. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 31. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary. 32. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas. 33. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 34. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 35. Participates in budget preparation as required by the Hotel Director. 36. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables. 37. Prepares cost productive orders for consumable and non-consumable items according to order schedule. 38. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations. 39. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 40. Displays a thorough knowledge of the ships daily activities to be able to advise the guests. 41. Practices preventative maintenance. 42. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 43. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 44. Observes and enforces uniform and grooming standards according to Company policies. 45. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions. 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures. 3. Participates in all mandatory training. 4. Leads by example by taking care of Health and Safety of self and others. 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them. 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification. 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years. 3. Proven experience of budget and financial management within a hospitality environment. 4. Excellent knowledge of cleaning standards. 5. Knowledge and experience of Public Health policies and procedures.

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness., • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness., • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation., 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected., 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly., 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship., 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores., 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation., 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members., 9. Ensures confidentiality when handling sensitive information., 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance, 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs., 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained., 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training)., 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management, 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services., 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard., 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard., 18. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities., 19. Demonstrates a high and consistent level of organization and management., 20. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures., 21. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers., 22. Oversees and ensures an efficient and outstanding laundry service., 23. Supervises the flower decoration in the guest suites and public areas of the ship., 24. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions., 25. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner., 26. Communicates standards of performance to employees and trains employees effectively on them., 27. Oversees all administrative aspects of the department., 28. Fully implements the performance review, cross and promotional training system and complies with the process., 29. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools., 30. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary., 31. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas., 32. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control., 33. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew., 34. Participates in budget preparation as required by the Hotel Director., 35. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables., 36. Prepares cost productive orders for consumable and non-consumable items according to order schedule., 37. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations., 38. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance., 39. Displays a thorough knowledge of the ships daily activities to be able to advise the guests., 40. Practices preventative maintenance., 41. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs., 42. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management., 43. Observes and enforces uniform and grooming standards according to Company policies., 44. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions., 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures., 3. Participates in all mandatory training., 4. Leads by example by taking care of Health and Safety of self and others., 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them., 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification., 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years., 3. Proven experience of budget and financial management within a hospitality environment., 4. Excellent knowledge of cleaning standards., 5. Knowledge and experience of Public Health policies and procedures.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation. 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected. 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly. 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship. 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores. 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation. 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members. 9. Ensures confidentiality when handling sensitive information. 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs. 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained. 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services. 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard. 19. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 20. Demonstrates a high and consistent level of organization and management. 21. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures. 22. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers. 23. Oversees and ensures an efficient and outstanding laundry service. 24. Supervises the flower decoration in the guest suites and public areas of the ship. 25. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions. 26. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 27. Communicates standards of performance to employees and trains employees effectively on them. 28. Oversees all administrative aspects of the department. 29. Fully implements the performance review, cross and promotional training system and complies with the process. 30. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 31. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary. 32. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas. 33. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 34. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 35. Participates in budget preparation as required by the Hotel Director. 36. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables. 37. Prepares cost productive orders for consumable and non-consumable items according to order schedule. 38. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations. 39. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 40. Displays a thorough knowledge of the ships daily activities to be able to advise the guests. 41. Practices preventative maintenance. 42. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 43. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 44. Observes and enforces uniform and grooming standards according to Company policies. 45. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions. 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures. 3. Participates in all mandatory training. 4. Leads by example by taking care of Health and Safety of self and others. 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them. 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification. 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years. 3. Proven experience of budget and financial management within a hospitality environment. 4. Excellent knowledge of cleaning standards. 5. Knowledge and experience of Public Health policies and procedures.

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". This role ensures that all guests receive a premium, seamless, and personalized service aligned with company standards, while complying with AENA regulations and airport policies. Proven experience in hosp

Job Overview: We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activitys Key Responsibilities: • Provide on-site IT support for desktops, laptops, and peripheral devices., • Install, configure, and maintain hardware and software as per organizational standards., • Perform IMAC (Install, Move, Add, Change) activities for IT assets., • Handle hardware and software troubleshooting, including break-fix support., • Coordinate with OEM/vendors for hardware repairs, replacements, and escalations., • Manage and maintain IT inventory, including asset tracking and documentation., • Perform system imaging for laptops and desktops., • Support printer setup, troubleshooting, and network printer installations., • Assist in conference room setup, AV support, and meeting room technologies., • Provide VIP/end-user support with high-touch service., • Support Office 365-related issues and general user account troubleshooting., • Install and troubleshoot compliance/security software., • Provide support for Mac devices alongside Windows systems., • Ensure adherence to defined Service Level Agreements (SLAs)., • Document incidents, resolutions, and maintain knowledge base articles., • Support after-hours activities, events, and recurring meetings when required. Required Skills & Qualifications: • Strong knowledge of desktop/laptop troubleshooting and configuration., • Hands-on experience with hardware support and peripheral devices., • Basic networking knowledge including DHCP, DNS, and LAN connectivity., • Experience in printer/network printer setup and troubleshooting., • Familiarity with Office 365 support., • Good communication and interpersonal skills., • Ability to work independently in a dynamic environment., • Experience in inventory management and vendor coordination

Desde Hays Interim buscamos un/a Beverage Manager & Event Maître para un importante evento de alcance mundial, gestionado por una compañía internacional del sector bebidas premium. La persona seleccionada será la responsable operativa de la experiencia de bebidas, sala y servicio en un entorno altamente exigente, elegante y orientado a clientes de perfil VIP. ¿Qué buscamos? • Experiencia sólida como Beverage Manager, Event Maître o roles similares en catering premium, hoteles 5*, eventos corporativos o hospitality de alto nivel., • Capacidad demostrada para liderar equipos de 15–20 personas en eventos complejos., • Dominio de la gestión de bebidas, control de costes, inventarios y estándares de servicio., • Perfil elegante, refinado, resolutivo y orientado al detalle., • Inglés alto, imprescindible para gestionar incidencias, proveedores y clientes internacionales., • Disponibilidad para incorporación inmediata., • Ubicación: Madrid., • Horario variable según calendario de eventos. Responsabilidades principales: • Gestión de bebidas: diseño de propuestas, control de inventarios, supervisión de barras premium, coordinación de bartenders y control de costes., • Planificación operativa de eventos: layouts, flujos de servicio, coordinación con cocina, logística, almacén y proveedores., • Liderazgo de sala y servicio: dirección del servicio durante el evento, briefings, supervisión de estándares y resolución de incidencias., • Gestión de equipos: liderazgo de 15–20 personas, asignación de funciones, formación y seguimiento del desempeño., • Relación con cliente VIP: interpretación de necesidades, acompañamiento operativo y garantía de excelencia en la experiencia. ¿Qué ofrecemos? • Participar en un proyecto único, rodeado de profesionales de primer nivel y en un entorno VIP internacional., • Contrato inicial de 3 meses hasta septiembre, con posibilidad real de continuidad según desempeño y evolución del proyecto., • Banda salarial según experiencia del perfil., • Oportunidad de formar parte de un equipo en crecimiento y con un rol de alto impacto en la experiencia del cliente. Si te apasiona el mundo de los eventos, la excelencia en el servicio y la gestión operativa de alto nivel, este proyecto puede ser tu siguiente paso.

About us At Homeclub we are rethinking flexible rentals. Our mission is to make finding and living in a home effortless for people who need a place for a month or longer, while giving property owners a partner they can trust. We manage hundreds of properties and are scaling fast, building the team that will take us to the next level. About the role We are seeking a visionary leader to spearhead the commercial and revenue strategy for our premium Flex Living platform. Your mission will be to maximize occupancy, optimize dynamic pricing, and drive scalable growth, ensuring high-level profitability while fostering a culture of collaboration, excellence, and accountability. What youll do 1. Commercial Strategy & Revenue • Global roadmap: Define and execute the B2B and B2C sales strategy, fully aligned with financial goals (RevPAR, ADR, occupancy, GOP)., • Pricing intelligence: Design dynamic pricing policies and optimize the distribution mix (Direct Sales, Corporate, OTAs, and Strategic Partners)., • Distribution mix: Optimize the channel mix between direct sales, corporate, OTAs, and strategic partners. Push direct booking share and minimize distribution costs., • Efficiency metrics: Own LTV, CAC, payback, and contribution margin per channel and per city., • Destination forecasting: Analyze demand, seasonality, and competition to design annual commercial plans and precise forecasts for each city. 1. B2B Development & Strategic Accounts • Portfolio expansion: Lead the acquisition of major corporate agreements and strategic institutional partnerships., • VIP relationship management: Act as the senior point of contact for top-tier clients (Embassies, Multinationals, Production Companies, Luxury Relocation Agencies)., • Key Account Management: Design and oversee the KAM model to maximize long-term loyalty and account value. 1. International Expansion & Go-to-Market • Market entry: Lead the commercial launch of new cities and international territories., • Demand validation: Define entry strategies and adapt pricing, positioning, and channel mix to local market nuances. 1. Leadership, Technology & IA • High-performance culture: Lead and mentor the Sales team, with clear KPIs and rigorous tracking., • AI as personal leverage: Partner with IT, Data and Product to embed AI agents and automation across the commercial stack, from lead scoring and B2B prospecting to automated reporting and revenue copilots., • Cross-functional synergy: Drive accountability and collaboration with Property Management, Operations, Finance, and People & Culture., • Strategic reporting: Standardize and professionalize commercial reporting for the Executive Committee. About you • 7-12 years leading commercial or revenue teams in hospitality, travel, OTAs, marketplaces, or other relatable sectors., • Deep, hands-on experience in Revenue Management and dynamic pricing. Comfortable owning RevPAR, ADR, NRevPAR, GOP., • Proven track record managing high-level corporate and institutional accounts., • Tech-Savvy, proven ability to act as a bridge between business needs and IT for process automation, • Full professional proficiency in English and Spanish is mandatory. Why Homeclub? • Competitive base + aggressive variable tied to revenue, GOP, and EBITDA performance., • Seat on the Executive Committee, with direct business impact., • A charming office in the heart of Madrid., • International work environment with more than 18 nationalities., • Hybrid work model with a culture of autonomy and innovation., • Exclusive discounts on our properties for you and your family., • Healthcare insurance. At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. Were committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation., 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected., 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly., 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship., 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores., 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation., 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members., 9. Ensures confidentiality when handling sensitive information., 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance, 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs., 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained., 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training)., 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management, 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services., 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard., 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard., 18. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities., 19. Demonstrates a high and consistent level of organization and management., 20. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures., 21. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers., 22. Oversees and ensures an efficient and outstanding laundry service., 23. Supervises the flower decoration in the guest suites and public areas of the ship., 24. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions., 25. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner., 26. Communicates standards of performance to employees and trains employees effectively on them., 27. Oversees all administrative aspects of the department., 28. Fully implements the performance review, cross and promotional training system and complies with the process., 29. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools., 30. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary., 31. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas., 32. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control., 33. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew., 34. Participates in budget preparation as required by the Hotel Director., 35. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables., 36. Prepares cost productive orders for consumable and non-consumable items according to order schedule., 37. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations., 38. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance., 39. Displays a thorough knowledge of the ships daily activities to be able to advise the guests., 40. Practices preventative maintenance., 41. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs., 42. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management., 43. Observes and enforces uniform and grooming standards according to Company policies., 44. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions., 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures., 3. Participates in all mandatory training., 4. Leads by example by taking care of Health and Safety of self and others., 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them., 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification., 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years., 3. Proven experience of budget and financial management within a hospitality environment., 4. Excellent knowledge of cleaning standards., 5. Knowledge and experience of Public Health policies and procedures.

Chaberton Professionals, división de Chaberton Partners especializada en la búsqueda y selección de perfiles Middle y Top Management, está actualmente seleccionando un/a Client Advisor para una firma italiana de moda reconocida a nivel internacional por su herencia, innovación textil y prendas outerwear de alta gama. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Descripción del puesto: Con base en la boutique ubicada en el Centro Comercial Las Rozas de Madrid, el/la Client Advisor desempeñará un papel estratégico clave dentro de una tienda de alto perfil, representando un punto fundamental de la presencia de la marca en uno de los entornos retail más dinámicos de la ciudad. Responsabilidades principales: -Ofrecer una experiencia de compra exclusiva y personalizada a una clientela VIP local e internacional; -Alcanzar los objetivos de venta individuales gracias a un atractivo sistema de comisiones; -Construir y mantener relaciones sólidas y duraderas con los clientes mediante actividades proactivas de clienteling y herramientas CRM; -Transmitir la excelencia técnica, la artesanía y el estilo de las colecciones de lujo. xbhjioe Requisitos: -Más de 2 años de experiencia en Luxury o Premium Retail; -Fuerte pasión por la sastrería de alta gama, la artesanía italiana o el outerwear premium; -Excelentes habilidades comunicativas, relacionales y de storytelling; -Dominio fluido de italiano, español e inglés (otros idiomas como árabe o mandarín serán considerados un plus).

Qualifications: • Minimum of two (2) years Butler/guest facing services experience in a luxury environment., • Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as (German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic)., • Professional butler or luxury service certification such as “The International Butler Academy) is required., • Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items., • Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery., • Mastery of formal dining etiquette, silver service and in-suite fine dining presentation, • Deep understanding of VIP, celebrity, and high-net-worth guest expectations. Duties and Responsibilities: • Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards, • Fully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems, • Coordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests, • Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery, • Assist in booking reservations for restaurants, spa, shore excursions and private tours as required., • Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas

Qualifications: • Minimum of two (2) years Butler/guest facing services experience in a luxury environment., • Excellent fluent English (verbal and written). Conversational in an additional languages is mandatory such as (German, Portuguese, French, Italian, Spanish, Mandarin, Chinese, Japanese, Russian, Arabic)., • Professional butler or luxury service certification such as “The International Butler Academy) is required., • Strong emotional intelligence is required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items., • Comprehensive understanding of ultra-luxury hospitality standards and bespoke guest service delivery., • Mastery of formal dining etiquette, silver service and in-suite fine dining presentation, • Deep understanding of VIP, celebrity, and high-net-worth guest expectations. Duties and Responsibilities: • Deliver personalized Butler service by preparing and maintaining guest suites according to preferences and company standards, • Fully knowledgeable of the in-suite services, food and beverages, basic etiquette, amenities, functions, and systems, • Coordinate and provide in-suite services including dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine and any other special requests, • Maintain accurate guest history records and communicate effectively with supervisors and other departments ensuring prompt recovery, • Assist in booking reservations for restaurants, spa, shore excursions and private tours as required., • Maintain cleanliness, organization, inventory, and public health compliance in suites, pantries, and assigned areas

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness. Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Buscamos un/a Responsable de Sala VIP para liderar el equipo de camareros/as y azafatos/as, garantizando una experiencia excelente a clientes premium en un entorno exclusivo dentro del aeropuerto. Habilidades de liderazgo y gestión de equi. La persona seleccionada actuará como encargado/a de sala,

Desde Hays Interim buscamos un/a Beverage Manager & Event Maître para un importante evento de alcance mundial, gestionado por una compañía internacional del sector bebidas premium. La persona seleccionada será la responsable operativa de la experiencia de bebidas, sala y servicio en un entorno altamente exigente, elegante y orientado a clientes de perfil VIP. ¿Qué buscamos? • Experiencia sólida como Beverage Manager, Event Maître o roles similares en catering premium, hoteles 5*, eventos corporativos o hospitality de alto nivel., • Capacidad demostrada para liderar equipos de 15–20 personas en eventos complejos., • Dominio de la gestión de bebidas, control de costes, inventarios y estándares de servicio., • Perfil elegante, refinado, resolutivo y orientado al detalle., • Inglés alto, imprescindible para gestionar incidencias, proveedores y clientes internacionales., • Disponibilidad para incorporación inmediata., • Ubicación: Madrid., • Horario variable según calendario de eventos. Responsabilidades principales: • Gestión de bebidas: diseño de propuestas, control de inventarios, supervisión de barras premium, coordinación de bartenders y control de costes., • Planificación operativa de eventos: layouts, flujos de servicio, coordinación con cocina, logística, almacén y proveedores., • Liderazgo de sala y servicio: dirección del servicio durante el evento, briefings, supervisión de estándares y resolución de incidencias., • Gestión de equipos: liderazgo de 15–20 personas, asignación de funciones, formación y seguimiento del desempeño., • Relación con cliente VIP: interpretación de necesidades, acompañamiento operativo y garantía de excelencia en la experiencia. ¿Qué ofrecemos? • Participar en un proyecto único, rodeado de profesionales de primer nivel y en un entorno VIP internacional., • Contrato inicial de 3 meses hasta septiembre, con posibilidad real de continuidad según desempeño y evolución del proyecto., • Banda salarial según experiencia del perfil., • Oportunidad de formar parte de un equipo en crecimiento y con un rol de alto impacto en la experiencia del cliente. Si te apasiona el mundo de los eventos, la excelencia en el servicio y la gestión operativa de alto nivel, este proyecto puede ser tu siguiente paso.

Legálitas ⚖️ es la Legaltech que está redefiniendo el asesoramiento jurídico en España. Resolvemos un millón de consultas anuales junto a un equipo de 800 abogados con amplia experiencia y una red nacional de 340 despachos. Ofrecemos asesoramiento jurídico para familias, autónomos y pymes “inconformistas” sin olvidar nunca nuestro propósito: ayudar a luchar siempre por los intereses de nuestros clientes. Sobre el Rol 👩 ⚖️/ 👨 ⚖️ ¿Buscas una oportunidad de crecimiento y desarrollo profesional? Desde el departamento de LAL ABOGADOS de Legálitas, queremos incorporar a 1 abogado/a para el departamento de DERECHO DE FAMILIA para la realización de las siguientes funciones: Responsabilidades 📋 📌 Gestión de reclamaciones judiciales y extrajudiciales 📌 Asesoramiento jurídico 📌 Estudio de documentación 📌 Redacción de toda clase de escritos procesales 📌 Redacción de demandas 📌 Asistencia a vistas y juicios 📌Gestión de cartera de clientes Calificaciones 🏅 ✅ Máster de Acceso a la Abogacía y Procura finalizado. ✅ Estar habilitado como abogado ejerciente. ✅ Experiencia procesal en Derecho de Familia durante los últimos 2 - 3 años. ✅ Experiencia gestionando un volumen alto de expedientes. Habilidades Requeridas 🛠️ Si cumples con estos requisitos y estás listo/a para seguir creciendo y desarrollándote en un entorno dinámico y retador, ¡no dudes en postularte! En Legálitas, buscamos abogados comprometidos que deseen marcar la diferencia. ¡Te esperamos para que formes parte de nuestro equipo! Se ofrece 💰💼 🏛️ Incorporación a compañía líder en Servicios Jurídicos. Primera LEGALTECH del mercado. ⏰ Jornada: 40 horas semanales. 💻 Modalidad híbrida: teletrabajo y presencial. 💰 Fijo 24k + variable mensual según facturación, con una media aproximada de 300 € a 600 €, sin límite máximo. 🕘 Horario: de 09:00 a 18:00 de lunes a viernes y jornada intensiva en agosto. 🚀 Desarrollo profesional y personal dentro de la empresa. 🤝 Trabajo individual y en equipo. 🌴 Vacaciones: 26 días al año. 🛡️ Seguro de vida desde el primer día. 🎁 Sistema de retribución flexible. 📲 Retribución flexible mediante Payflow. 🏥 Seguro médico gratuito Asisa Premium desde el 2º año. 📚 Formación continua. 🎉 Actividades de Team Building. Además, por ser de Legálitas, pertenecerás al CLUB EMPLEADOS VIP y disfrutarás de un amplio programa de beneficios que te permitirá ahorrar, accediendo a grandes descuentos y ofertas. Y es solo una parte de todo lo que te podemos ofrecer… ¿Te animas? 🚀 Declaración de Igualdad de Oportunidades Legálitas se compromete a la diversidad y la inclusión en el lugar de trabajo.

Tablao Flamenco Torero - Essential Flamenco en Madrid busca un/a Director/a Comercial y de Ventas que lidere el desarrollo comercial y la relación con agencias en el sector turístico. Buscamos a alguien con experiencia en ventas, preferiblemente en turismo o eventos, con capacidad para generar rel

Estamos buscando un/a Flagship Store Director para liderar la apertura y gestión integral de un nuevo espacio de referencia dentro del segmento de moda masculina de lujo. La posición asumirá la máxima responsabilidad sobre el negocio, liderando la estrategia comercial, la experiencia de cliente, el desarrollo del equipo y la excelencia operativa de un flagship destinado a convertirse en un referente dentro del sector. Principales responsabilidades • Liderar y desarrollar un equipo multidisciplinar de ventas, operaciones y atención al cliente., • Definir y ejecutar la estrategia comercial para alcanzar y superar los objetivos de negocio., • Garantizar una experiencia de cliente excepcional acorde a los estándares del lujo internacional., • Desarrollar relaciones sólidas con clientes locales e internacionales de alto poder adquisitivo., • Impulsar iniciativas de Clienteling, CRM y fidelización., • Supervisar la gestión integral de la tienda: ventas, KPIs, visual merchandising, operaciones, stock y servicio., • Actuar como embajador/a de la marca y de sus valores., • Identificar oportunidades de crecimiento y mejora continua., • Colaborar estrechamente con la dirección corporativa en la definición y ejecución de planes estratégicos. Perfil buscado • Experiencia mínima de 5-10 años en retail premium o lujo., • Experiencia demostrable liderando equipos de alto rendimiento., • Trayectoria previa como Store Director, Flagship Manager, Boutique Director o posición equivalente., • Sólida orientación comercial y capacidad de gestión de cuenta de resultados., • Experiencia en moda masculina premium o lujo., • Se valorará especialmente experiencia en sastrería, made-to-measure, tailor-made o categorías afines., • Elevada capacidad de liderazgo, influencia y desarrollo de personas., • Excelentes habilidades de comunicación y relación con clientes VIP., • Perfil analítico orientado a resultados. Requisitos • Inglés profesional imprescindible., • Muy valorables otros idiomas (italiano, francés, árabe, ruso o chino mandarín)., • Disponibilidad para trabajar en Madrid. Se ofrece • Incorporación a un proyecto único dentro del sector lujo., • Liderazgo de un flagship de nueva generación con gran visibilidad internacional., • Entorno dinámico, exigente y orientado a la excelencia., • Paquete retributivo competitivo acorde a la experiencia aportada.

Aeropuerto Adolfo Suárez Madrid-Barajas (T4). Buscamos un/a Responsable de Sala VIP para liderar el equipo de camareros/as y azafatos/as, garantizando una experiencia excelente a clientes premium en un entorno exclusivo dentro del aeropuerto.

Ubicación : Aeropuerto Adolfo Suárez Madrid-Barajas (T4)Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada. Tipo de jornada:Turnos seguidos (mañanas/tardes)Disponibilidad requerida : A partir de las

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". This role ensures that all guests receive a premium, seamless, and personalized service aligned with company standards, while complying with AENA regulations and airport policies. Proven experience in hosp

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience. Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments. Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness. Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results. Oversee financial performance, including budget execution, revenue management, cost control, and KPIs. Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability. Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed. Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality. Ensure compliance with all legal, safety, health, environmental, and operational standards. Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields. Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage. Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role. Experience with international ultra-luxury brands. Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: Fluent English and Spanish required. Additional languages considered an asset. Specific Competencies: Strategic vision and business orientation. Think Global, Act Local mindset. Strong operational leadership and hands-on execution. Ability to combine strategy and daily operations effectively. Strong focus on guest experience and personalization. Ability to influence and manage high-profile stakeholders. Adaptability to multicultural environments. Technological Skills: Proficiency in property management systems and operational software. Advanced knowledge of Microsoft Office or Google Workspace. Experience in data-driven operational decision-making. Skills Chain of Command: Proactivity Analytical skills Results-oriented Interdepartmental integrator Competencies based on our values: Excellence | We strive for excellence in everything we do, making it a habit Evolution | We are committed to constant improvement and innovation Honesty | We prioritise honesty and loyalty in everything we do Caring | We genuinely care for our guests, our team, our planet, and our resources Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: Strong business orientation and strategic mindset. Ability to work in international and multicultural environments. Excellent interpersonal and communication skills. Ability to manage multiple priorities simultaneously. Willingness to travel as needed.

Buscamos un/a Responsable de Sala VIP para liderar el equipo de camareros/as y azafatos/as, garantizando una experiencia excelente a clientes premium en un entorno exclusivo dentro del aeropuerto. La persona seleccionada actuará como encargado/a de sala, supervisando el servicio, organizando al equ

Legálitas ⚖️ es la Legaltech que está redefiniendo el asesoramiento jurídico en España. Resolvemos un millón de consultas anuales junto a un equipo de 800 abogados con amplia experiencia y una red nacional de 340 despachos. Ofrecemos asesoramiento jurídico para familias, autónomos y pymes “inconformistas” sin olvidar nunca nuestro propósito: ayudar a luchar siempre por los intereses de nuestros clientes. Sobre el Rol 👩 ⚖️/ 👨 ⚖️ ¿Buscas una oportunidad de crecimiento y desarrollo profesional? Desde el departamento de LAL ABOGADOS de Legálitas, queremos incorporar a 1 abogado/a para el departamento de DERECHO DE FAMILIA para la realización de las siguientes funciones: Responsabilidades 📋 📌 Gestión de reclamaciones judiciales y extrajudiciales 📌 Asesoramiento jurídico 📌 Estudio de documentación 📌 Redacción de toda clase de escritos procesales 📌 Redacción de demandas 📌 Asistencia a vistas y juicios 📌Gestión de cartera de clientes Calificaciones 🏅 ✅ Máster de Acceso a la Abogacía y Procura finalizado. ✅ Estar habilitado como abogado ejerciente. ✅ Experiencia procesal en Derecho de Familia durante los últimos 2 - 3 años. ✅ Experiencia gestionando un volumen alto de expedientes. Habilidades Requeridas 🛠️ Si cumples con estos requisitos y estás listo/a para seguir creciendo y desarrollándote en un entorno dinámico y retador, ¡no dudes en postularte! En Legálitas, buscamos abogados comprometidos que deseen marcar la diferencia. ¡Te esperamos para que formes parte de nuestro equipo! Se ofrece 💰💼 🏛️ Incorporación a compañía líder en Servicios Jurídicos. Primera LEGALTECH del mercado. ⏰ Jornada: 40 horas semanales. 💻 Modalidad híbrida: teletrabajo y presencial. 💰 Fijo 24k + variable mensual según facturación, con una media aproximada de 300 € a 600 €, sin límite máximo. 🕘 Horario: de 09:00 a 18:00 de lunes a viernes y jornada intensiva en agosto. 🚀 Desarrollo profesional y personal dentro de la empresa. 🤝 Trabajo individual y en equipo. 🌴 Vacaciones: 26 días al año. 🛡️ Seguro de vida desde el primer día. 🎁 Sistema de retribución flexible. 📲 Retribución flexible mediante Payflow. 🏥 Seguro médico gratuito Asisa Premium desde el 2º año. 📚 Formación continua. 🎉 Actividades de Team Building. Además, por ser de Legálitas, pertenecerás al CLUB EMPLEADOS VIP y disfrutarás de un amplio programa de beneficios que te permitirá ahorrar, accediendo a grandes descuentos y ofertas. Y es solo una parte de todo lo que te podemos ofrecer… ¿Te animas? 🚀 Declaración de Igualdad de Oportunidades Legálitas se compromete a la diversidad y la inclusión en el lugar de trabajo.

Aeropuerto Adolfo Suárez Madrid-Barajas (T4). Buscamos un/a Responsable de Sala VIP para liderar el equipo de camareros/as y azafatos/as, garantizando una experiencia excelente a clientes premium en un entorno exclusivo dentro del aeropuerto.

Role Overview The Brand & PR Specialist / Supervisor will support the planning, coordination and execution of corporate events, media activations, PR initiatives and brand experiences across Spain, ensuring smooth operational delivery and strong alignment between internal stakeholders, external agencies and brand objectives. This role is critical in supporting high-quality event execution, media relations and communication activities, while managing day-to-day coordination with agencies, suppliers and media partners to ensure consistency across all event and PR touchpoints. The position requires strong organizational skills, excellent stakeholder management capabilities and a hands-on approach in fast-paced environments. Key Responsibilities • Event Coordination & Operational Management, • Support the planning and execution of corporate events, product launches, press drives, dealer events and brand activations., • Coordinate day-to-day communication with external event agencies, suppliers and production partners., • Prepare event briefings and operational requirements for agencies and external partners., • Ensure operational alignment between internal teams and external stakeholders throughout all project phases., • Monitor timelines, deliverables and execution standards to ensure smooth event delivery., • Assist in the preparation of operational documents including run of show, guest lists and logistics plans., • Support onsite event management and troubleshoot operational issues when required., • Ensure all events are delivered on time, on budget and according to brand standards., • PR & Media Coordination, • Review and coordinate press kits, press releases and media materials ensuring brand consistency and messaging alignment., • Support the development and execution of PR plans aligned with product launches, corporate milestones and brand campaigns., • Manage and coordinate press fleet operations including vehicle allocation, logistics, scheduling and media requests., • Support media and guest management processes including invitations, confirmations, attendance tracking and VIP coordination., • Coordinate with PR agencies, communication teams and media partners before, during and after events., • Assist in drafting and adapting PR materials, media alerts, speeches, Q&A documents and briefing notes when required., • Support media relations activities including journalist outreach, interview coordination and follow-up communications., • Coordinate media logistics, hospitality management, accreditation processes and onsite press support., • Monitor media coverage, press clippings and industry news to support reporting and competitive awareness., • Assist in the preparation of post-event reports, PR performance summaries and recap presentations., • Ensure all PR and communication activities are aligned with corporate messaging, brand tone and reputational standards., • Support crisis communication coordination and escalation processes when necessary., • Agency & Supplier Management, • Coordinate external agencies and suppliers involved in event production, PR activities and execution., • Follow up on timelines, quotations, deliverables and operational requirements., • Ensure agency execution is aligned with project objectives and brand expectations., • Support quality control across all event- and PR-related outputs and touchpoints. 1. Stakeholder & Internal Coordination • Work closely with the Event Manager on project planning, priorities and execution., • Collaborate cross-functionally with PR, marketing, sales, digital and design teams., • Support presentations, reporting and coordination with the Marketing Department Director., • Maintain clear and timely communication with all stakeholders involved in each project. 1. Budget & Administrative Support • Support budget tracking and cost control processes., • Assist with supplier documentation, invoices and administrative coordination., • Monitor event- and PR-related expenses and ensure proper process compliance. Profile Requirements • +4 years’ experience in similar positions within the Automotive Industry., • Studies in Marketing, Communications, Public Relations or Events Management., • Experience coordinating agencies, suppliers, media partners and multiple stakeholders simultaneously., • Strong organizational and project management skills., • Strong communication and stakeholder engagement abilities., • Strong strategic thinking and problem-solving skills., • Hands-on, proactive and solution-oriented mindset., • Solid understanding of PR workflows, media relations and corporate communications., • Experience supporting media events, press management and communication agencies., • Ability to manage sensitive communications with professionalism and discretion., • Ability to work under pressure and manage multiple projects in parallel., • Fluent in English and Spanish, both written and spoken., • Additional languages are considered a plus., • Experience working in multicultural and international environments., • Availability to travel and support onsite event execution when required.

Key Responsibilities: Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. 1.Safely operate autonomous car during on-road testing, demo rides, and daily operations; perform real-time risk assessment and necessary interventions. 2.Support road operations by providing route safety checks, on-site assistance, and handling unexpected situations. 3.Conduct pre-trip inspections, basic functionality checks, passenger ride tests, and support VIP/demo activities. 4.Drive safety vehicles to escort autonomous vehicles during testing and operations, maintaining clear communication with the AV safety operator in the main vehicle. 5.Perform basic vehicle maintenance, cleaning, charging, and ensure all materials/equipment are prepared. 6.Record and report any road obstructions, incidents, or abnormal situations encountered during operation. 7.Support assigned tasks across different operational areas and participate in required training. 8.Assist with evidence collection and communication during minor on-site incidents. Qualifications: 1.Valid Spainish driver's license for at least 3 years. 2.No major traffic accidents in the past 3 years (proof via authority). 3.Experience in ride-hailing, taxi, bus operation, or logistics driving is a strong advantage. 4.No history of impaired driving or other major violations. xqysrnh 5.Able to accept shift work, overtime, strong attention to safety, reliable, and calm under pressure.

Objective Reporting to the GM on property and VP of Wellness (AB Living Corporate), the Director of Wellness Operations will oversee and manage the day-to-day wellness operations and carry out all related management tasks, coordinating the wellness team according to business demands and fulfilling annual targets and KPIs, whilst supporting and collaborating with the VP of Wellness in executing corporate-led initiatives at property level. Purpos e SHA Wellness is built on a philosophy of integrative health, combining evidence-based medicine, holistic wellbeing, and cutting-edge science to help guests achieve lasting lifestyle change. The Director of Wellness Operations must be a genuine ambassador for this philosophy, demonstrating a personal commitment to holistic health and the ability to translate SHA's vision into every aspect of the guest and team experience. A belief in sustainability, conscious living, and the transformative power of wellness is essential . To oversee and lead all aspects of the wellness department, ensuring the implementation of SHA programs and initiatives that promote the physical, mental, and emotional health of guests and employees. The Director is responsible for creating a positive and supportive environment conducive to wellness, fostering a culture of health, and driving initiatives that enhance the overall wellbeing and satisfaction of guests and employee s. Operati ons Responsible for the Wellness department which includes Holistic, Fitness, Spa, Beauty, Salon, and Hydrothera py. Management and coordination of the SHA Wellness team and oversight of day-to-day operatio ns. Constant communication and alignment with the Medical Director of the Clinic Area. Wellness & Clinic should work together as one team and not in sil os. Team management from all involved wellness disciplines including daily communication of relevant guest information, follow-up of clinic cases, and the performance of all team membe rs. Guest-facing and daily interaction with guests and follow-up of VIP guests during their st ay. Supervision and daily yield management of the compulsory software and proper use of da ta. Responsible for driving high guest satisfaction scores related to the overall Wellness ar ea. Manage day-to-day operations, ensuring adherence to standards, policies, and procedures for guest satisfacti on. Maintain compliance with health and safety procedures, whilst ensuring hospitality standards are met and the guest service journey pre, during, and post stay is reflective of a luxury environme nt. Stay informed about competitors and market trends and collaborate with the VP of Wellness to adapt strategies to meet evolving segment nee ds. People & Develop ment Support and coordinate the training process of the team, along with the Human Resources departm ent. Responsible for ensuring all protocols remain updated, Forbes standards are met, and guest satisfaction scores are achieved whilst maintaining excellent staff engagement ra tes. Delegate responsibilities, nurture employee development, and build an efficient, high-performing team who work together and not in si los. Provide leadership and direction to the wellness team, including hiring, training, mentoring, and evaluating staff to ensure high performance and engagem ent. Build and maintain a talent network including specialists, therapists, movement experts, and wellness coaches, ensuring manning requirements are always fulfil led. Promote best practice exchange across properties (internal benchmarking) and work with the sister property to ensure consistency across the wellness experie nce. Strategy & Comme rcial Budget preparation, monthly forecast and P& L review, and daily review of all KPIs. Responsible for managing and optimising operational costs and daily yield management to ensure revenue optimisation and maximum employee productivity across the busi ness. Responsible for achieving all KPIs including productivity ratios (75% and above) and targets for all professionals in the wellness area. Share regular initiatives with the VP of Wellness to improve daily operations and the services provided to guests, including innovation ideas and upselling action p lans. Collaborate with Sales & Marketing to position the brand as a leader in wellness through storytelling and activation of new serv ices. Maximise profit through revenue generation and cost control, managing capture ratios and average spend per guest. Analyse performance data (bookings, spa occupancy, retail sales, margins, costs) and provide action plans where ne eded. Work alongside and support the VP of Wellness to execute new corporate initiatives on the ground, including the implementation of new technology, roll-out of new treatments, introduction of new brand partnerships, facility upgrades, CAPEX investment, Healthy Living Academy evolution, and guest service journey implementa tion. Execute strategies to drive revenue across all wellness business units in collaboration with the VP of Well ness. Provide on-the-ground input and operational context to support CAPEX decisions led by the VP of Well ness. Quality & Guest Expe rience Proactively create exceptional guest experiences with follow-ups on guest satisfaction scores and action plans related to quality and fee dback. Daily coordination with the Clinic team, acting as a role model and the face of wellness in guest interac tions. Conduct inspections and audits to identify gaps, initiate action plans, and ensure elevated service del ivery. Drive service excellence to achieve and exceed Forbes standards. Oversee Forbes training and the implementation of Forbes standards across the depar tment. Analyse guest feedback to drive continuous improvement, adaptation, and insight-led decision-m aking. Ensure all SOPs and protocols are updated and training is consistent across the wellness department. Coordinate with the sister property to ensure any changes are consistent at both prope rties. Ensure preventive maintenance and full functionality of wellness infrastructure including equipment, facilities, and techn ology. Stakeholder Eng agement Collaborate closely with the SHA Medical and Clinic team to ensure a fully integrated guest journey across wellness and medical services, operating as one unifie d team. Work alongside the Healthy Living Academy to support educational programming, workshops, and retreats that bring SHA's wellness philosophy to life for guests. Build and maintain relationships with SHA's brand partners, treatment suppliers, and external wellness practitioners, facilitating introductions and negotiations in collaboration with Finance and Purc hasing. Partner with the General Manager, HR, and Facilities teams to embed a culture of wellbeing across the property for both guests and coll eagues. Prepare regular performance reports GM & VP of Wellness, translating operational data into clear insights and action plans. Req uirements Degree in Management, Hospitality, Health Science, Sports Science, Public Health, or a relat ed field. Minimum 5 years (ideally 7–10 years) in a similar position within an international luxu ry chain. Experience in medical spa or integrated wellness fa cilities. Proven track record of successfully operating a top spa or wellnes s resort. Experience with integrated wellness approaches and wellnes s brands. Previous experience with a pre-opening is d esirable. Large-scale operations experience is essential. SHA operates 40+ treatment rooms considerably larger than a standard hotel spa and candidates must demonstrate a proven track record in high-volume, multi-team environments without compromising on the luxury and personalisation expected at th is level. Fluency in Spanish and advanced English (spoken and written) are both e ssential. Knowledge of a third language is highly desirable given the international profile of SHA Mexico' s guests. Co mpetencies Hands-on operational leader with the ability to multitask day-to-day operations and project work simul taneously. Effective leadership skills and a strong w ork ethic. Efficient, well-organised, and able to handle a variety of duties simul taneously. Energetic, enthusiastic, and mot ivational. Professional manner, discretion, and a ppearance. Ability to show initiative and make decisions within the scope of the role. Commercially focused with strong analytical and problem-solving abilities. Excellent communication and presentati on skills. Attention to detail and strong project manageme nt skills. Financial acumen including P& L, budgeting, and performan ce review. Proficient in Wellness and Spa POS and operational systems (e.g. OPERA, ZENOTI, BOOK4 TIME) as well as Microsoft Off ice Suite. What do we offer? Be part of a leading brand in global expansion mode (SHA Emirates) in a multicultural environment with first-class professionals, making a great positive impact on the planet. We are Green Gl obe certified. We take care of your health and wellbeing through we Care, a programme designed for our talent, which includes free medical consultations, fitness and meditation sessions, and many oth er activities. We want you to grow and learn every day and we are committed to your career plan and continuous training with ou r SHA Academy. Helping people to achieve and maintain optimal health, so that they can enjoy their full physical, mental, and spiritual potential. We are driven to give our best and make a global impact.

This is an immediate start role. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. About Uptail At Uptail, we're on a mission to make every customer feel VIP by building the best AI agents for B2C sales. Our AI agents qualify leads, schedule calls and engage prospects on WhatsApp turning leads into high-intent opportunities. Our AI agents handle 80,000+ conversations per month for large customers like Glovo, Grupo Planeta, UNIR, Elha and Impress and we have raised €1.1M from leading VC investors. This is a unique opportunity to join early and shape the company from day 1. We sell to CMOs and CSOs at large B2C service companies. Our buyers care about speed to lead, conversion rates and CAC. If you understand customer acquisition funnels, you'll speak their language. We target mid-market and enterprise clients, with high ACV and low churn. Your mission Uptail is shaping the agentic economy, defining how customers and companies interact. We imagine a world where every B2C customer gets red carpet treatment with personalized, instant service. We're in growth mode, looking for early adopters eager to implement AI agents right now. That's where you come in. Your mission is to build a steady pipeline of qualified leads with companies from the UK and Europe (languages are a plus!). You'll work closely with me (Carlos) and play a key role in helping the company expand internationally. What you'll do • Own outbound: execute across channels and verticals (cold calls, LinkedIn, email, in-person), • Participate in closing deals: shadow discovery calls, participate in demos and negotiations, • Write the sales playbook: document what works and double down on it, • Lay the groundwork to scale: help define the sales team and lead the next hires Are we a match? • Recent graduate (any degree), • First taste of selling or customer-facing work: retail, hospitality, a side hustle, anything where you've had to persuade or build rapport counts, • Based in Madrid or willing to relocate and work from our beautiful office in the heart of Madrid, • "Get sh*t done" energy: bias toward action, • Strong communication and relationship-building skills, • Native English Speaker (must have) Why join now? • Work hand-in-hand with the founding team, • Career growth and opportunity to lead the team in the future, • Compensation: up to €40k OTE + phantom shares, • Budget and AI-native stack to support you, • Massive greenfield market, the entire market is yours!, • Real ownership. xqysrnh Real impact. And yes, a wild ride What to expect of the interview process • Quick intro call, • Behavioral interview, • Cold call role play

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. For COSCO SHIPPING Lines Spain we are looking for an experienced VIP Account Assistant (m/f/d) for our office in Barcelona, Spain. Key Responsibilities: Support VIP customer projects and operations Monitor project progress and ensure service quality standards Prepare reports and provide solutions to operational issues Assist in implementing project improvements and changes Collaborate closely with internal teams and customers Requirements: Better University degree in Logistics, Transport, or related field Experience in the maritime or shipping sector ( if possible) Strong communication and teamwork skills High level of English and Spanish Native-level Chinese Ability to work in an international and fast-paced environment If you are interested in joining a global leader in the shipping industry, we would love to hear from you.

Principle Responsibilities/Position Purpose: Effectively develop and consistently carry out sales strategies for own market to reach personal booking goals and hotel overall financial objectives. Also support the sales team's overall objectives and contribute to the success of Nobu Hotel Barcelona's positioning within the competitive set of Barcelona. Maintain and exceed Nobu Standards to maximize profitsand ensure outstanding guest service. ESSENTIAL FUNCTIONS Effectively, professional, and positively respondto incoming RFP'sin less than 24 hrs. (alternative email/call) to close all potential business while adhering to Nobu Hotel Barcelona sales standards prioritizing our partners or red flag periods (ALHI, CVENT, HB etc...) Follow up on leadsby qualifying the customer's needs and datesfor the event to determine if the business is a good fit for the property, when required. Take the lead on rate negotiations and making sure we maximize our market share in events supported by Revenue Director/ Commercial Director Plan andconduct site inspections with existing and prospective clients. Effectively prospect new accounts foreach assigned segments to increase leads and grow client database. Gather, share, and use markettrends and competitive set data knowledge to contribute to team's revenue strategies. Effectively use Sales Force/Delphi while using existing sales standards to document all sales activities and grow Nobu Hotel Barcelona database working closely with marketing department. Develop and implement own salesaction plans foreach assigned segmentto achieve personal and team financial goals (include KSO's)including FAM TRIPS Organize and conduct sales visits to assigned market(s) with qualified pre-trip agendas and detailed post trip reports. Effectively and positively keepsthe budget of the annual Sales Trip in an accurate manner each month. Assist to provide relevant reporting of management and financial information for the sales department including month end report, GM Flash, Weekly Sales Actions etc... Maintain master reports such as OTBS, Detailed report & F& B Forecast daily updated. Attend meetings as assigned – Groups meeting etc. Consistently maintains Nobu Hotel Barcelona's team informed on upcoming groups, eventsor VIP clientsin a professional and concise mannerto anticipate guests needs and create guest loyalty SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Contribute to the development of the annual business/marketing plan Plan and manage sales and marketing resources according to agree upon budgets (particularly for travel and hosted events or general entertainment) Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all team members. Participate in Manager on Duty programs, which may require occasional overnight duty. Participate in community public relations for the hotel. Complete other duties as assigned by the Director of Sales or General Manager Demonstrate positive leadership characteristics and act as a role model for staff members. Regularly research and remain current with Sales and Marketing trends. Maintain and develop corporate image and reputation Keep office clean and organized. QUALIFICATION STANDARDS Bachelors degree in hospitality or business preferred. Minimum of 4 years' experience in sales within the hospitality industry (1 year as a manager) Excellent spoken and written communications skills in Spanish and English, Catalan is a plus, but not required Must have good understanding of group, corporate and leisure markets and previous work experience in the Barcelona market Excellent computer skills including Microsoft Office. Opera and Delphi is a plus. All team members must maintain a neat, clean and well-groomed appearance (specific standards available). What can we offer you? Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality If you join Nobu, you will work in a dynamic and collaborative environment. Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values Full-time contract Additionally, we offer free psychological support and nutrition content for all our employees At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room Competitive Salary + Incentives

Objective Reporting to the GM on property and VP of Wellness (AB Living Corporate), the Director of Wellness Operations will oversee and manage the day-to-day wellness operations and carry out all related management tasks, coordinating the wellness team according to business demands and fulfilling annual targets and KPIs, whilst supporting and collaborating with the VP of Wellness in executing corporate-led initiatives at property level. Purpose SHA Wellness is built on a philosophy of integrative health, combining evidence-based medicine, holistic wellbeing, and cutting-edge science to help guests achieve lasting lifestyle change. The Director of Wellness Operations must be a genuine ambassador for this philosophy, demonstrating a personal commitment to holistic health and the ability to translate SHA’s vision into every aspect of the guest and team experience. A belief in sustainability, conscious living, and the transformative power of wellness is essential. To oversee and lead all aspects of the wellness department, ensuring the implementation of SHA programs and initiatives that promote the physical, mental, and emotional health of guests and employees. The Director is responsible for creating a positive and supportive environment conducive to wellness, fostering a culture of health, and driving initiatives that enhance the overall wellbeing and satisfaction of guests and employees. Operations Responsible for the Wellness department which includes Holistic, Fitness, Spa, Beauty, Salon, and Hydrotherapy. Management and coordination of the SHA Wellness team and oversight of day-to-day operations. Constant communication and alignment with the Medical Director of the Clinic Area. Wellness & Clinic should work together as one team and not in silos. Team management from all involved wellness disciplines including daily communication of relevant guest information, follow-up of clinic cases, and the performance of all team members. Guest-facing and daily interaction with guests and follow-up of VIP guests during their stay. Supervision and daily yield management of the compulsory software and proper use of data. Responsible for driving high guest satisfaction scores related to the overall Wellness area. Manage day-to-day operations, ensuring adherence to standards, policies, and procedures for guest satisfaction. Maintain compliance with health and safety procedures, whilst ensuring hospitality standards are met and the guest service journey pre, during, and post stay is reflective of a luxury environment. Stay informed about competitors and market trends and collaborate with the VP of Wellness to adapt strategies to meet evolving segment needs. People & Development Support and coordinate the training process of the team, along with the Human Resources departm ent.Responsible for ensuring all protocols remain updated, Forbes standards are met, and guest satisfaction scores are achieved whilst maintaining excellent staff engagement ra tes.Delegate responsibilities, nurture employee development, and build an efficient, high-performing team who work together and not in si los.Provide leadership and direction to the wellness team, including hiring, training, mentoring, and evaluating staff to ensure high performance and engagem ent.Build and maintain a talent network including specialists, therapists, movement experts, and wellness coaches, ensuring manning requirements are always fulfil led.Promote best practice exchange across properties (internal benchmarking) and work with the sister property to ensure consistency across the wellness experience. Strategy & Commercial Budget preparation, monthly forecast and P&L review, and daily review of all KPIs. Responsible for managing and optimising operational costs and daily yield management to ensure revenue optimisation and maximum employee productivity across the business. Responsible for achieving all KPIs including productivity ratios (75% and above) and targets for all professionals in the wellness area. Share regular initiatives with the VP of Wellness to improve daily operations and the services provided to guests, including innovation ideas and upselling action plans. Collaborate with Sales & Marketing to position the brand as a leader in wellness through storytelling and activation of new services. Maximise profit through revenue generation and cost control, managing capture ratios and average spend per guest. Analyse performance data (bookings, spa occupancy, retail sales, margins, costs) and provide action plans where needed. Work alongside and support the VP of Wellness to execute new corporate initiatives on the ground, including the implementation of new technology, roll-out of new treatments, introduction of new brand partnerships, facility upgrades, CAPEX investment, Healthy Living Academy evolution, and guest service journey implementation. Execute strategies to drive revenue across all wellness business units in collaboration with the VP of Wellness. Provide on-the-ground input and operational context to support CAPEX decisions led by the VP of Wellness. Quality & Guest Experience Proactively create exceptional guest experiences with follow-ups on guest satisfaction scores and action plans related to quality and feedback. Daily coordination with the Clinic team, acting as a role model and the face of wellness in guest interactions. Conduct inspections and audits to identify gaps, initiate action plans, and ensure elevated service delivery. Drive service excellence to achieve and exceed Forbes standards. Oversee Forbes training and the implementation of Forbes standards across the department. Analyse guest feedback to drive continuous improvement, adaptation, and insight-led decision-making. Ensure all SOPs and protocols are updated and training is consistent across the wellness department. Coordinate with the sister property to ensure any changes are consistent at both properties. Ensure preventive maintenance and full functionality of wellness infrastructure including equipment, facilities, and technology. Stakeholder Engagement Collaborate closely with the SHA Medical and Clinic team to ensure a fully integrated guest journey across wellness and medical services, operating as one unified team. Work alongside the Healthy Living Academy to support educational programming, workshops, and retreats that bring SHA’s wellness philosophy to life for guests. Build and maintain relationships with SHA’s brand partners, treatment suppliers, and external wellness practitioners, facilitating introductions and negotiations in collaboration with Finance and Purchasing. Partner with the General Manager, HR, and Facilities teams to embed a culture of wellbeing across the property for both guests and colleagues. Prepare regular performance reports GM & VP of Wellness, translating operational data into clear insights and action plans. Requirements Degree in Management, Hospitality, Health Science, Sports Science, Public Health, or a related field. Certification in Spa/Wellness operations or business management. Qualifications in any alternative wellness practice is an advantage. Minimum 5 years (ideally 7–10 years) in a similar position within an international luxury chain. Experience in medical spa or integrated wellness facilities. Proven track record of successfully operating a top spa or wellness resort. Experience with integrated wellness approaches and wellness brands. Previous experience with a pre-opening is desirable. Large-scale operations experience is essential. SHA operates 40+ treatment rooms considerably larger than a standard hotel spa and candidates must demonstrate a proven track record in high-volume, multi-team environments without compromising on the luxury and personalisation expected at this level. Fluency in Spanish and advanced English (spoken and written) are both essential. Knowledge of a third language is highly desirable given the international profile of SHA Mexico’s guests. Competencies Hands-on operational leader with the ability to multitask day-to-day operations and project work simultaneously. Effective leadership skills and a strong work ethic. Efficient, well-organised, and able to handle a variety of duties simultaneously. Energetic, enthusiastic, and motivational. Professional manner, discretion, and appearance. Ability to show initiative and make decisions within the scope of the role. Commercially focused with strong analytical and problem-solving abilities. Excellent communication and presentation skills. Attention to detail and strong project management skills. Financial acumen including P&L, budgeting, and performance review. Proficient in Wellness and Spa POS and operational systems (e.g. OPERA, ZENOTI, BOOK4TIME) as well as Microsoft Office Suite. What do we offer? Be part of a leading brand in global expansion mode (SHA Emirates) in a multicultural environment with first-class professionals, making a great positive impact on the planet. We are Green Globe certified.We take care of your health and wellbeing through weCare, a programme designed for our talent, which includes free medical consultations, fitness and meditation sessions, and many other activities. We want you to grow and learn every day and we are committed to your career plan and continuous training with our SHA Academy. Helping people to achieve and maintain optimal health, so that they can enjoy their full physical, mental, and spiritual potential. We are driven to give our best and make a global impact.

Únete a la apertura de un nuevo referente de lujo En THE BANK HOTEL 5GL , un exclusivo hotel de gran lujo de próxima apertura, buscamos incorporar un/a Maître / Jefe/a de Sala que lidere la experiencia gastronómica de nuestros restaurantes y espacios de restauración, garantizando los más altos estándares de servicio, excelencia operativa y satisfacción del cliente. Si te apasiona la hospitalidad de lujo, el liderazgo de equipos y la creación de experiencias memorables, queremos conocerte. Responsabilidades principales: Dirigir y coordinar el servicio de sala en los distintos puntos de restauración del hotel. Liderar, motivar y desarrollar al equipo de sala, asegurando una cultura de excelencia y atención al detalle. Supervisar la correcta preparación y ejecución de los servicios de desayuno, almuerzo, cena y eventos. Garantizar el cumplimiento de los estándares de calidad, protocolos de servicio y procedimientos operativos. Gestionar reservas, asignación de mesas y atención personalizada a clientes VIP. Coordinarse con cocina, sumillería y resto de departamentos para asegurar una experiencia impecable. Realizar seguimiento de indicadores de calidad, productividad y satisfacción del cliente. Perfil requerido: Experiencia mínima de 3 años como Maître, Jefe/a de Sala o posición similar en hoteles 5 estrellas, restaurantes gastronómicos o establecimientos de lujo. Capacidad demostrada de liderazgo y gestión de equipos. Elevada orientación al cliente y vocación de servicio. Conocimiento de protocolos de restauración, etiqueta y servicio de alta gama. Nivel alto de español e inglés. Se valorarán otros idiomas. Habilidades organizativas, capacidad de resolución y atención al detalle. Disponibilidad para incorporarse al proyecto de apertura. Ofrecemos: Formar parte de una apertura hotelera única y de un proyecto ambicioso dentro del segmento de lujo. Entorno de trabajo dinámico, profesional y orientado a la excelencia. Oportunidades reales de crecimiento y desarrollo profesional. Formación continua y participación activa en la creación de estándares y procesos. ¿Te gustaría formar parte de esta apertura? Envíanos tu candidatura y acompáñanos en la creación de una experiencia hotelera excepcional desde el primer día. THE BANK HOTEL 5GL Donde la excelencia, la elegancia y el servicio se convierten en una experiencia inolvidable. #HospitalityJobs #LuxuryHospitality #Maitre #JefeDeSala #HotelJobs #LuxuryHotel #FoodAndBeverage #OpeningTeam #Hiring #TheBankHotel5GL #HotelManagement #LinkedInJobs

En Bahía Príncipe creemos que el verdadero lujo es vivir experiencias felices. Apostamos por la excelencia en el servicio, la hospitalidad genuina y la innovación constante. Nuestro propósito es crear experiencias inolvidables para nuestros huéspedes, actuando siempre con responsabilidad y compromiso con el desarrollo sostenible, el entorno y la sociedad. Trabajamos desde una visión global de la gestión hotelera, fomentando la colaboración, el respeto y el crecimiento profesional en entornos multiculturales. Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. Sobre el puesto Como 2o Jefe/a de Recepción, colaborarás estrechamente con el/la Front Office Manager en la organización y supervisión de la operativa diaria del departamento de Recepción. Tendrás un papel clave en la coordinación del equipo, la gestión de recursos y la garantía de una excelente experiencia para nuestros huéspedes, asegurando el cumplimiento de los estándares de calidad del hotel. ¿Cuáles serán tus principales funciones? Supervisar la operativa diaria de recepción y apoyar al Front Office Manager en la coordinación del departamento. Gestionar incidencias, cierres de turno, auditorías, control de habitaciones y atención directa al cliente. Coordinar la comunicación con otros departamentos del hotel para garantizar un servicio fluido y eficiente. Organizar y supervisar al equipo de recepción: planificación de horarios, vacaciones, distribución de tareas y motivación del personal. Garantizar el cumplimiento de los estándares de calidad, procedimientos internos, prevención de riesgos laborales y políticas de la compañía. Controlar materiales, suministros y recursos del departamento, asegurando su correcto uso y mantenimiento. Participar en formaciones, reuniones operativas y acciones de mejora continua. Gestionar la información y documentación del departamento con absoluta confidencialidad y profesionalidad. Coordinar llegadas, salidas y la atención a huéspedes VIP o con necesidades especiales, asegurando un servicio personalizado. ¿Qué buscamos? Experiencia mínima de 1 año en una posición similar en hoteles. Formación superior o universitaria; se valorará especialización en atención al cliente o gestión hotelera. Nivel profesional de inglés; se valorarán otros idiomas (alemán u otros). Manejo avanzado de herramientas ofimáticas y programas de gestión hotelera. Perfil organizado, resolutivo, orientado al cliente y a resultados. Capacidad de liderazgo, trabajo en equipo y toma de decisiones. Residencia en Tenerife, preferiblemente en el sur de la isla. Nuestro propósito es ser un referente global que inspire, transformando cada interacción en una oportunidad para crear experiencias únicas y memorables; que despierte conciencia sobre el respeto al entorno y a las comunidades en las que operamos; y que trascienda dejando una huella positiva en los destinos, como legado para las futuras generaciones. xbhjioe Apostamos por el trabajo colaborativo y fomentamos la autonomía de nuestros equipos en todos los niveles.

Responsabilitats Aportar i desenvolupar una cartera de clients VIP (contactes propis o desenvolupats a través de relacions estratègiques). Vendre i gestionar reserves de llotges i taules VIP de manera anticipada, amb seguiment directe al client. Fer seguiment i venda durant la setmana amb horari flexible. Resoldre dubtes, necessitats o incidències dels clients en temps real, amb una actitud resolutiva i orientada al servei. Atenció al client a través de trucades, WhatsApp i correu electrònic (mitjançant telèfon d’empresa), garantint una comunicació àgil i professional. Atendre i acompanyar in situ els clients VIP durant les nits del club, assegurant una experiència còmoda, exclusiva i professional. Gestionar i mobilitzar llistes VIP. Col·laborar amb l’equip intern (seguretat, cambrers/es, direcció) per garantir una experiència fluida i d’alt nivell. Requisits Assistència presencial de 5/10 hores setmanals: divendres i/o dissabtes, de 23:00 a 4:00, i en nits d’esdeveniments especials (per exemple, Halloween, Carnaval, Nit de Cap d’Any). Experiència prèvia com a host VIP, RRPP amb enfocament comercial en cultura de club, hoteleria i restaurants de categoria o similar. Xarxa de contactes VIP activa a Barcelona. Perfil sociable, proactiu/va, amb bona presència i orientació al client. Bones habilitats de comunicació i venda. Idiomes: Castellà i català fluids. Anglès B2 o superior. Es valoraran altres idiomes (francès, italià, alemany…). Oferta Contracte indefinit amb període de prova de 2 a 3 mesos. Sou fix + variables per captació de clients i volum de reserves gestionades. Telèfon d’empresa. 1 divendres i 1 o 2 dissabtes lliures al mes. Horari flexible la resta de la setmana, amb només 1 o 2 reunions de seguiment al mes amb l’equip de Producció. ----------------------------------------------------------------------------------------------------------------------------- Responsibilities Build and develop a portfolio of VIP clients (own contacts or developed through strategic relationships). Sell and manage VIP booth and table reservations in advance, with direct client follow-up. Carry out follow-up and sales throughout the week with a flexible schedule. Resolve client questions, needs, or incidents in real time, with a proactive, solution-oriented, and service-focused attitude. Provide customer service via calls, WhatsApp, and email (using a company phone), ensuring agile and professional communication. Attend to and accompany VIP clients on-site during club nights, ensuring a comfortable, exclusive, and professional experience. Manage and activate VIP guest lists. Collaborate with the internal team (security, waitstaff, management) to ensure a smooth, high-level experience. Requirements On-site attendance of 5/10 hours per week: Fridays and/or Saturdays, from 11:00 PM to 4:00 AM, and on special event nights (e.g., Halloween, Carnival, New Year’s Eve). Previous experience as a VIP host or PR with a commercial focus in club culture, hospitality, or high-end restaurants, or similar. Active VIP contact network in Barcelona. Sociable, proactive profile with good presence and strong customer orientation. Strong communication and sales skills. Languages Fluent Spanish and Catalan. English level B2 or higher. Other languages are a plus (French, Italian, German, etc.). Offer Permanent contract with a 2–3 month probation period. Fixed salary + variable compensation based on client acquisition and volume of managed reservations. Company phone. 1 Friday and 1 or 2 Saturdays off per month. Flexible schedule during the rest of the week, with only 1 or 2 follow-up meetings per month with the Production team.

Desde Hays Interim buscamos un/a Beverage Manager & Event Maître para un importante evento de alcance mundial, gestionado por una compañía internacional del sector bebidas premium. La persona seleccionada será la responsable operativa de la experiencia de bebidas, sala y servicio en un entorno altamente exigente, elegante y orientado a clientes de perfil VIP. ¿Qué buscamos? • Experiencia sólida como Beverage Manager, Event Maître o roles similares en catering premium, hoteles 5*, eventos corporativos o hospitality de alto nivel., • Capacidad demostrada para liderar equipos de 15–20 personas en eventos complejos., • Dominio de la gestión de bebidas, control de costes, inventarios y estándares de servicio., • Perfil elegante, refinado, resolutivo y orientado al detalle., • Inglés alto, imprescindible para gestionar incidencias, proveedores y clientes internacionales., • Disponibilidad para incorporación inmediata., • Ubicación: Madrid., • Horario variable según calendario de eventos. Responsabilidades principales: • Gestión de bebidas: diseño de propuestas, control de inventarios, supervisión de barras premium, coordinación de bartenders y control de costes., • Planificación operativa de eventos: layouts, flujos de servicio, coordinación con cocina, logística, almacén y proveedores., • Liderazgo de sala y servicio: dirección del servicio durante el evento, briefings, supervisión de estándares y resolución de incidencias., • Gestión de equipos: liderazgo de 15–20 personas, asignación de funciones, formación y seguimiento del desempeño., • Relación con cliente VIP: interpretación de necesidades, acompañamiento operativo y garantía de excelencia en la experiencia. ¿Qué ofrecemos? • Participar en un proyecto único, rodeado de profesionales de primer nivel y en un entorno VIP internacional., • Contrato inicial de 3 meses hasta septiembre, con posibilidad real de continuidad según desempeño y evolución del proyecto., • Banda salarial según experiencia del perfil., • Oportunidad de formar parte de un equipo en crecimiento y con un rol de alto impacto en la experiencia del cliente. Si te apasiona el mundo de los eventos, la excelencia en el servicio y la gestión operativa de alto nivel, este proyecto puede ser tu siguiente paso.