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Responsable de liderar el equipo de sala garantizar que la experiencia del cliente sea excepcional. Habilidades de comunicación en catalán, inglés y catalán para poder gestionar cualquier situación o conflicto y compromiso con el servicio al cliente, debe saber ser un buen anfitrión. Experiencia mínima demostrable de 1 año en posición similar y de 3 años en servicio de sala. • 30.000€ brutos + bonus digital, • 35 días de vacaciones , 2 días de fiesta por semana siempre seguidos. Gran ambiente de trabajo. Bonus digital mensual. Formaciones constantes pagadas por la empresa al equipo tanto de sala como de cocina. Posibilidad de crecimiento a perfiles válidos, + del 50% del equipo ocupa una posición muy superior de la que iniciaron.

¡En CATALONIA HOTELS & RESORTS estamos creciendo y queremos que crezcas con nosotros! Estamos buscando incorporar un/a Técnico/a en Relaciones Laborales para nuestro departamento de Personas ubicado en las oficinas centrales de Barcelona. Las principales tareas a desarrollar serán las siguientes: • Gestión laboral completa de los centros y grupos de Hoteles asignados (Contratación, altas, bajas, contrat...), • Gestión y cálculo de la nómina., • Seguros sociales., • Asesoramiento laboral y relaciones laborales a los diferentes centros de trabajo y empleados., • Control y soporte de casos judiciales y gestión de la documentación requerida., • Gestión del absentismo de los hoteles a gestionar., • Experiencia mínima de 2 años en posiciones similares., • Formación en FP Administración, Grado en Relaciones Laborales o similar., • Perfil proactivo con vocación al servicio., • Se valorará conocimientos en SAP y valorable experiencia con otros softwares de nómina., • Inglés medio. Se valorarán otros idiomas., • Posición estable., • Contrato 40h semanales., • Salario: 26/27k brutos anuales más un paquete de beneficios., • Integración en una empresa en crecimiento y proyección nacional e internacional., • Oficinas en pleno centro de Barcelona., • Buen ambiente laboral.

Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company., 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures., 3. Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc., 4. Directs, coaches, supports, supervises, and evaluates the performance of all direct reports., 5. Manages the assignment of duties, responsibilities, and workstations to his/her staff., 6. Observes and evaluates staff and work procedures to ensure quality standards and services are met., 7. Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS, 8. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions., 9. Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager, 10. Attends meetings, training activities, courses and all other work related activities as required., 11. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction., 12. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries., 13. Responsible for Sanitation Logs and SQM Logs., 14. Perform inventories of linen, amenities etc. once a month or as often as needed., 15. Conduct /oversee on-the-job training with new hire subordinates or employees on cross training., 16. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment., 17. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval., 18. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste., 19. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Summary: ESSENTIAL DUTIES AND RESPONSIBILITIES: 7. Attends meetings, training activities, courses and all other work related activities as required., 8. Is responsible for conducting daily inspections in the areas assigned., 9. Is responsible for filling out performance evaluations, for direct reports, 17. Command presence amongst crew and fellow peers. Leads by example and WAYS standards., 22. Demonstrate sound business ethics, always fair, genuine, and respectful., 23. Develops creative solutions to business challenges, remain positive when challenged., 26. Always leads by example and always maintaining composure., 29. Provides appropriate feedback, inspires, motivates, and guides others towards goals., 30. Recognize and reward performance, promotes talent and leads other on their career development., 31. KPI’s assigned to position/department., 32. Gives constructive feedback to the team members who are not performing and use progressive discipline system to coach and discipline, manages hard conversations and inspire employees to perform better and correct mistakes., 33. Accurately identifies talent and follows the company’s promotions process., 34. Conduct all HK position on-the-job training for all new hires and returning crew., 36. Attends meetings, training activities, courses and all other work related activities as required.

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas., 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard., 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’., 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions., 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations., 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master., 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams., 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information., 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use., 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups., 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation., 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated., 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers., 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions., 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards., 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm., 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution., 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, p

Are you passionate about gastronomy and eager to learn in a high-end hospitality environment? Join one of our 5-star hotel in Barcelonaand boost your culinary career! We are looking for motivated and ambitious Culinary Interns to join our kitchen teams Responsibilities You will have the opportunity to: • Assist in the preparation, cooking, and presentation of dishes across various kitchen sections (hot, cold, breakfast, buffet…), • Support mise en place and stock control, • Follow food safety & hygiene procedures (HACCP standards), • Contribute to à la carte service and special event operations, • Learn international cuisine techniques from skilled chefs, • Work collaboratively in a fast-paced, multicultural kitchen What we offer • First-class training in an international 5-star hotel, • 💶 Allowance: 300€/month, • Uniform + laundry service, • Career growth opportunities within the company

• Asistir al Event Manager en la coordinación y gestión de eventos internos y externos., • Apoyar en la preparación y seguimiento de propuestas para clientes corporativos (B2B) y particulares (B2C)., • Colaborar en la comunicación con los distintos departamentos implicados (cocina, restauración, operaciones, comercial)., • Supervisar la correcta ejecución de los eventos en los diferentes espacios del hotel (restaurantes, terrazas, salones)., • Participar en el desarrollo de nuevas ideas y acciones para reforzar la marca y aportar valor añadido., • Dar soporte en la elaboración de informes y seguimiento de resultados de las acciones realizadas.

What will be your mission? Are you searching for a new career opportunity? We are looking for a Seniorr Revenue Manager to join our Revenue Management Team in Barcelona As a Senior Revenue Manager, you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for maximizing revenues, market share and profitability for managed key property in partnership with the General Hotel Managers and the business unit’s marketing, sales, and e-commerce department; always ensuring our revenue management service remains at the highest level. What will you do? Strategic pricing • Pricing and yield guidelines for rates, room types, and customer segments., • Define the ideal business mix and channel mix strategy, define overbooking and protection strategy Planning, Budgeting & Forecasting • Builds 2-year property revenue strategy and budget proposal, prepares forecast based on the company guidelines., • Validates RMS forecast and ensures corrective action to improve the forecast. Daily revenue management optimization • Reviews demand calendars, convention and city event calendars and sets up events and seasonality databases., • Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning., • Effectively applies pricing and restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short-term sales and promotion action plan design & execution., • Responsible for group quotations and related displacement analysis., • Formulate strategies to support the automation of manual processes in revenue management processes through efficient system use. Performance, demand & competition analysis • Carefully monitors market performance, RGI, channel performance., • Follows all relevant developments of the marketplace, values impact of demand generators, notes change in supply, behavior in feeder markets., • Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix., • Ensures quality of data is checked on a regular basis. Communication • Communicates strategic recommendations to key commercial stake holders, e.g. General Managers, and ensures buy-in and commitment from all involved., • Holds regular reviews with key stakeholders. Participates actively in Revenue Management team collaboration and validation meetings. What are we looking for? Experience • Minimum 5 years of previous experience as Revenue Manager. Qualifications • Degree level – preferably in Tourism, Business Administration, Finance or Economics., • Fluent spoken and written English; knowledge of other language is highly valuable., • Experienced user of Windows office applications for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word), • Knowledge of TMS4Hotels or other hotels CRS and PMS Systems or Revenue Management Systems. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities., • Career development opportunities full of national and international challenges., • Wide range of training programmes to enhance your skills., • Wellbeing initiatives, including flexible working conditions., • Team member recognition programmes, including Memorable Dates., • Ability to make a difference through our sustainability programme and volunteering initiatives., • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This position will work onsite in Weybridge, UK We are seeking a high-performing, commercially astute Business Development Manager to drive new, profitable growth across EMEA markets (excluding UK & Ireland). This role is responsible for unlocking new distribution opportunities, accelerating the development of emerging travel partner accounts, and expanding Celebrity Cruises' footprint across continental Europe. Based in the UK, the role is predominantly telephone-based but may also include European travel to support training, partner meetings, ship visits, events and key industry conferences. The duties below are the main duties & responsibilities however this job description in no way states or implies that these are the only duties to be performed by the employee. Employees will be required to perform any other job-related duties assigned by their line manager or management. 1.Strategic Growth & Partnerships: · Drive activation of long-tail partner accounts and International Representatives, uncovering untapped opportunities and accelerating revenue generation · Lead the development and execution of a regional MICE strategy, establishing it as a high-potential distribution channel · Establish, own and manage key EMEA tourist board partnerships, working alongside Key Account Managers in local markets, to maximise collaboration through joint marketing, events and training initiatives · Use market insights, competitor intelligence and consumer trends to optimise commercial tactics and maximise return on investment · Lead commercial negotiations with new newly acquired partners to secure long-term, profitable partnerships · Collaborate with EMEA Training and Trade Marketing to deliver compelling tools, training programs and sales resources that enable success 2. Profitability & Commercial Effectiveness · Analyse performance data and market insights to ensure all sales activities contribute to profitable, sustainable growth. · Establish clear ROI measurement across all initiatives, ensuring commercial investments deliver optimal value. · Produce strategic product and account plans aligned to booking curves and demand cycles · Ensure trade partnerships exceed market averages in both revenue and margin performance · Apply a data-led approach to prioritise high-value partnerships and attract affluent customer segments. 3. Sales Delivery & Accountability · Consistently achieve targets and revenue goals set by leadership. · Demonstrate strong financial discipline, delivering all initiatives on time and within budget · Provide timely, insightful sales reporting, including performance updates and market intelligence · Utilise sales management and technology platforms to optimise efficiency and performance QUALIFICATIONS AND EDUCATION · 5+ years' experience in business development or sales within the travel or hospitality sectors. · A strong track record of success in European markets. · European language skills and cruise industry experience are highly desirable. · Demonstrable success in new customer acquisition and revenue growth. · Experience using data-driven sales and marketing strategies. · Excellent relationship-building ability across internal teams and external partners. · Strong verbal and written communication skills, with confidence presenting to senior management, customer groups and training audiences. · Strong commercial thinking, analytical capability and decision-making skills. · Highly motivated, positive, resilient and able to manage multiple priorities in a fast-paced environment. · Creative problem-solver with an ability to deliver innovative solutions. · Proficiency in PowerPoint and Excel. FINANCIAL/QUANTITIVE RESPONSIBILITIES · Accountable for accurate monthly forecasting of marketing funds and ensuring all budget allocation is commercially sound and effectively invested WORKING CONDITIONS · Office based in Weybridge Surrey · Monday to Friday between 8.30am - 5pm (to accommodate European time zone) · 25 days annual leave + corporate holiday between Christmas and New Year · Competitive annual salary and commission scheme · Private medical Insurance & Employee Assistance Programme · Familiarization cruise within first year + ongoing employee cruise benefits · Online learning and career development programme · Employee Reward gateway/smartport We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! The position is not eligible for work authorization sponsorship Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

¿Cuál será tu misión? Como Botones o Mozo de equipajes serás el principal responsable de saludar y dar la bienvenida a todos los huéspedes del hotel y ayudarles con el equipaje a su llegada. Para ello es importante que en todo momento, se demuestren los más altos niveles de hospitalidad y que las peticiones de los huéspedes se atiendan de forma rápida y eficaz. ¿Qué tendrás que hacer? Saludar y asistir a los huéspedes que entran y salen del hotel. Crear un proceso sencillo y agradable actuando como persona de contacto accesible para los huéspedes. Asistir y proporcionar servicios de equipaje a los huéspedes del hotel (almacenamiento de equipaje, entrega en las habitaciones). Vigilar los equipajes u objetos no identificados en las instalaciones del hotel y recoger los objetos perdidos en caso de reclamación por parte de los huéspedes. Conocer y comunicar los servicios disponibles en el hotel y la información general sobre seguridad. Conocer y comunicar los lugares de interés de la ciudad, como restaurantes, museos y monumentos, facilitando indicaciones, recomendaciones y opciones de reserva. Vigilar a los visitantes no deseados o inadecuados en las instalaciones del hotel. Servir de apoyo tanto a los equipos de recepción como a los de relaciones con los huéspedes. Responder a las quejas y sugerencias de los huéspedes y, en caso de no poder resolverlas por sí mismo, remitirlas al equipo de recepción. ¿Qué buscamos? Se valorará la experiencia previa en hostelería. Título de bachillerato o formación equivalente. Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Orientación al servicio al cliente. Capacidad de comunicación. Capacidad para trabajar de forma independiente y en equipo. Conocimiento de la zona. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

The Director of Sales is a key member of the Executive Committee and is responsible for defining, leading and executing the commercial strategy of Grand Hotel Central, a 5-star classic luxury property in the heart of Barcelona. The role encompasses Sales (Leisure, Corporate, Groups & Events), Reservations and Revenue Management, ensuring total alignment between commercial objectives, brand positioning and profitability. The Director of Sales leads, coaches and develops the Sales, Reservations and Revenue teams, driving performance while maintaining the highest luxury service standards. This position plays a critical role in maximizing total hotel revenue, strengthening the hotel’s positioning within the luxury segment, increasing direct business contribution and ensuring sustainable long-term growth. KEY RESPONSIBILITIES Commercial & Strategic Leadership • Define and implement the overall Sales and Revenue strategy in line with hotel objectives, brand standards and market conditions., • Lead the annual budgeting process, including rooms, F&B, MICE and ancillary revenues, with full ownership of forecasting and commercial KPIs., • Actively monitor market trends, demand patterns, competitor set and distribution landscape to proactively adapt strategies., • Oversee and drive all Sales activities across Leisure, Corporate, MICE and Events segments, ensuring achievement of budgeted revenues., • Lead the proactive and reactive sales strategies, including key account management, prospecting, contracting and conversion., • Maintain and develop relationships with luxury consortia, key travel partners, DMCs, corporate clients and event agencies., • Support and guide the team in negotiations of high-value contracts, groups and events., • Oversee the Revenue Management strategy, ensuring optimal pricing, inventory control and channel mix., • Work closely with the Revenue Manager and Reservations Manager to maximize RevPAR, ADR and GOP., • Supervise distribution strategies across all channels (direct, OTA, consortia, wholesalers) ensuring rate parity and content accuracy., • Provide strategic oversight of the Reservations Department, ensuring efficient processes, high conversion rates and luxury service standards., • Ensure reservations systems, rate codes, packages and upselling strategies are correctly implemented and optimized., • Support the development of training programs to align Reservations and Front Office teams with commercial objectives., • Team Leadership & Development, • Lead, inspire and develop the Sales, Reservations and Revenue teams, fostering a culture of accountability and excellence., • Set clear objectives, monitor performance and support professional growth through coaching and training., • Actively participate in Executive Committee meetings and contribute to the overall strategic direction of the hotel., • Participate in Duty Manager rotations when required.

Journey With Us! Combine your career goals and sense of adventure by joining our ambitious team of Sales Development Managers, on a 9-12 months' contract. About Us Royal Caribbean Group is the world's largest cruise line, and it couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. We are at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You will get to work both independently and as part of a collaborative and dynamic sales team. We are passionate, we are innovative, and we are unstoppable! Job Summary This field-based role is responsible for managing sales development, account management, trade engagement and brand activation for a geographical territory in the UK. Ensuring the strategy for the territory is flawlessly executed and that performance is maximised through excellent communication, brand representation and follow up. Spending up to 4 days "on the road" to support and engage a portfolio of trade customers, this role requires excellent interpersonal and communication skills and the ability to work with a large number of stakeholders. Occasional evening and weekend working will be required. This role covers the South West and South Wales, therefore you must be located within the territory, ideally near Bristol or Cardiff. Essential Duties and Responsibilities Customer Engagement & Commitment • Act as an ambassador for Royal Caribbean and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile across travel retail and homeworking, • Develop and nurture relationships with retail and homeworking contacts and business influencers, with the goal of gaining greater share of voice and to build positive partnerships, • Develop a deep understanding of regional account mix, challenges and opportunities so that communication, activity and interactions are relevant and productive, • Set clear SMART objectives for all visits and meetings to ensure effective use of time, • Own regional relationships across Trade Partner organisation (such as Regional Cruise Experts) to ensure brand engagement, education, sales plan implementation and awareness, • Drive participation in the corporate trade incentive programme 'Upper Deck', identifying and following up on minimum engagement targets, • Develop a training plan alongside Training Manager EMEA for accounts that recognises specific business needs, identifying and following up on minimum engagement levels, • Work with the Senior Strategic Sales Manager to prepare and host successful customer educational events/trips i.e seminar at sea, ship launches/visits, conferences, cruise shows, etc. as required, with targeted sales performance post the event to ensure return on investment, • Leverage social media to maximise engagement with trade agents Commercial & Operational Planning • Arrange and attend monthly/quarterly sales meetings with stakeholder relevant to the account mix (i.e Regional Sales Managers/Key homeworkers/consortia members) to plan targeted activity including engagement and training opportunities, • Develop and implement annual, quarterly and monthly sales plans, ensuring the plan will drive achievement of all key metrics across the territory, • Analyse weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive results, • Develop effective Coop marketing plans with regional accounts that will drive mutual return on investment, • Monitor and report all holiday competitor activity, pricing and marketing relevant to account mix, • Provide store visit reports and follow up consistently on the actions set using the CRM app Flawless Execution • Spend up to 80% of time interacting with retail stores, homeworkers and regional accounts face to face and 20% of time building plans, course correcting and following up on opportunities, • Ensure that agreed sales and marketing activity is implemented, tracked through the toolkit to ensure full compliance to brand guidelines, and the success of all activity is tracked and monitored to assess ROI, • Work with trade marketing to ensure that Royal Caribbean International are truly represented in all sales activity, • Effectively represent the Royal Caribbean brand by developing relevant training content that is delivered in an engaging, motivational and inspiring way, • Submit a rolling three-month training and engagement plan to be agreed by the SSSM, • Structure workload effectively to ensure maximum time with accounts and all administration and support activities are completed effectively and to time Qualifications & Experience Required • Minimum of 18 months experience in a sales role, preferably with field sales experience, • Proven track record in driving tangible sales results, • Knowledge of cruise or travel industry preferred, • Outstanding communication and presentation skills, • Ability to spend up to 4 days a week "on the road" as required, visiting trade partners/stores (may require overnight hotel stays), • Must be located within the South West or South Wales, ideally near Bristol or Cardiff, • Clean current driving license, • Must be available for face-to-face interview in Cardiff on 1st April 2026 Traits To Excel In This Role • Analytical - understands category trends, dynamics and opportunities for growth, • Excellent negotiator, persistent and optimistic, • Understands the importance of monitoring performance against plans and course correcting to achieve/exceed goals, • A natural drive for results and seeks to improve performance, • Influencing and Selling - has an interest in convincing or influencing others to purchase a product or service, • Warmth/Empathy - can invite others to participate in or join an effort, • Enthusiastic and takes initiative - demonstrates passion and enthusiasm toward own goals It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon

The Director of Sales is a key member of the Executive Committee and is responsible for defining, leading and executing the commercial strategy of Grand Hotel Central, a 5-star classic luxury property in the heart of Barcelona. The role encompasses Sales (Leisure, Corporate, Groups & Events), Reservations and Revenue Management, ensuring total alignment between commercial objectives, brand positioning and profitability. The Director of Sales leads, coaches and develops the Sales, Reservations and Revenue teams, driving performance while maintaining the highest luxury service standards. This position plays a critical role in maximizing total hotel revenue, strengthening the hotel’s positioning within the luxury segment, increasing direct business contribution and ensuring sustainable long-term growth. KEY RESPONSIBILITIES Commercial & Strategic Leadership • Define and implement the overall Sales and Revenue strategy in line with hotel objectives, brand standards and market conditions., • Lead the annual budgeting process, including rooms, F&B, MICE and ancillary revenues, with full ownership of forecasting and commercial KPIs., • Actively monitor market trends, demand patterns, competitor set and distribution landscape to proactively adapt strategies., • Oversee and drive all Sales activities across Leisure, Corporate, MICE and Events segments, ensuring achievement of budgeted revenues., • Lead the proactive and reactive sales strategies, including key account management, prospecting, contracting and conversion., • Maintain and develop relationships with luxury consortia, key travel partners, DMCs, corporate clients and event agencies., • Support and guide the team in negotiations of high-value contracts, groups and events., • Oversee the Revenue Management strategy, ensuring optimal pricing, inventory control and channel mix., • Work closely with the Revenue Manager and Reservations Manager to maximize RevPAR, ADR and GOP., • Supervise distribution strategies across all channels (direct, OTA, consortia, wholesalers) ensuring rate parity and content accuracy., • Provide strategic oversight of the Reservations Department, ensuring efficient processes, high conversion rates and luxury service standards., • Ensure reservations systems, rate codes, packages and upselling strategies are correctly implemented and optimized., • Support the development of training programs to align Reservations and Front Office teams with commercial objectives., • Team Leadership & Development, • Lead, inspire and develop the Sales, Reservations and Revenue teams, fostering a culture of accountability and excellence., • Set clear objectives, monitor performance and support professional growth through coaching and training., • Actively participate in Executive Committee meetings and contribute to the overall strategic direction of the hotel., • Participate in Duty Manager rotations when required.

Oferta de Empleo – Concierge 📍 Alàbriga Hotel & Home Suites – Costa Brava 📌 Departamento: Front Office / Guest Experience 📅 Incorporación: Abril/Mayo 2026 hasta Octubre 2026 Descripción del Puesto En Alàbriga Hotel & Home Suites buscamos incorporar un/a Concierge para nuestro equipo de Front Office, con clara orientación al huésped y experiencia en atención personalizada. La persona seleccionada será responsable de garantizar una experiencia excepcional, gestionando solicitudes, recomendaciones y servicios exclusivos, siguiendo los estándares de un hotel de lujo. Además, contribuirá al desarrollo del departamento, proponiendo nuevas experiencias y colaboraciones para mejorar la oferta de servicios del hotel. Funciones Principales • Dar la bienvenida a los huéspedes y ofrecer un servicio personalizado durante toda su estancia., • Gestionar reservas de restaurantes, beach clubs, actividades, excursiones y experiencias exclusivas., • Organizar traslados, taxis, conductores privados, alquiler de coches y servicios VIP., • Coordinar servicios especiales como barcos, tours privados, eventos, compras personalizadas o peticiones especiales., • Atender y anticipar necesidades de huéspedes VIP con discreción y profesionalidad., • Resolver incidencias y solicitudes de forma eficiente, manteniendo una actitud proactiva., • Mantener actualizada la información sobre oferta local (Costa Brava) y proveedores de servicios premium., • Buscar y proponer nuevos lugares, actividades, experiencias y servicios exclusivos, aportando ideas innovadoras para enriquecer la experiencia del huésped., • Participar en el desarrollo de una red de proveedores de calidad y acuerdos estratégicos., • Coordinarse con otros departamentos del hotel (Recepción, F&B, Housekeeping, Spa, etc.) para garantizar un servicio fluido., • Experiencia previa como Concierge o en el puesto similar (Guest Relations, valorable experiencia en hoteles 4*/5*)., • Carnet de conducir (B) vigente., • Alto nivel de español e inglés. (Conocimiento de otros idiomas será muy valorado, por ejemplo ruso)., • Excelente conocimiento de la zona (Costa Brava) y servicios turísticos., • Habilidades comunicativas, capacidad organizativa y orientación al detalle., • Conocimiento de ventas y técnicas de up-selling., • Perfil resolutivo, discreto y con vocación de servicio., • Capacidad para crear y desarrollar nuevas propuestas y experiencias para huéspedes., • Incorporación a un hotel de referencia en la Costa Brava., • Entorno profesional y dinámico en hotelería de lujo., • Posibilidad de continuidad y desarrollo profesional., • Salario según convenio + comisiones por cumplimento y superación de los objetivos de ventas., • Alojamiento disponible (con suplemento).

En Grand Hotel Central, estamos seleccionando a un/a Ayudante de Mantenimiento que asuma la responsabilidad de conservar el buen estado y funcionalidad de las instalaciones del hotel; Realizando tareas de mantenimiento en varios departamentos y áreas de la propiedad. Sus principales responsabilidades serán: • Promover el hotel y su concepto, logrando la máxima satisfacción de los clientes., • Asistir al equipo de mantenimiento, asegurándose de que el mantenimiento general del Hotel se realiza de acuerdo con los estándares acordados de decoración y reparación física., • Conservar y mantener todas las áreas generales del Hotel, incluyendo: pintura, cambio de bombillas, desatasco de inodoros, cambio de enchufes, empapelado, y cualquier otra tarea que se asigne en cualquier momento durante el periodo de empleo. Para ello se requiere habilidades en electricidad, conocimiento de fontanería, conocimiento en aparatos de refrigeración, conocimiento en pintura., • Asistir en el mantenimiento preventivo de todos los equipos eléctricos (habitaciones de los huéspedes y zonas públicas)., • Limpiar las trampas de grasa, filtros, tratamiento fosa séptica y desagües cuando sea necesario., • Responder eficazmente a los partes de trabajo asignados por su responsable de departamento o otros departamentos., • Realizar ronda preventiva diaria siguiendo el listado de tareas., • Seguimiento del mantenimiento de las instalaciones de la piscina y los equipos asociados. Limpieza de la piscina., • Responder eficazmente a todas las situaciones de emergencia, como incendios, cortes de electricidad, etc., • Participar en cursos de formación internos cuando sea necesario., • Garantizar el más alto nivel de apariencia en todo momento., • Cumplir con estándares de calidad y orden en el puesto de trabajo.

Mision Satisfacer, siguiendo las normas de calidad del hotel, las necesidades de la clientela en cuanto a reservas, asistencia e información, atendiendo a las comunicaciones, realizando para ello las funciones administrativas, de facturación y comerciales, así como asegurar el correcto cierre del día. Responsabilidades y tareas del puesto OFRECER EL MAYOR ESTANDAR DE SERVICIO A LOS/LAS HUESPEDES • Realizar de manera cualificada, con iniciativa y responsabilidad la recepción de la clientela y todas las tareas relacionadas con ello., • Ejecutar las labores de atención al cliente en la recepción., • Realizar las gestiones relacionadas con la ocupación y venta de las habitaciones (Reservas, Check In y Check Out)., • Realizar labores propias de la facturación y cobro., • Recibir, tramitar y dirigir las reclamaciones de los clientes utilizando el enfoque SEDAS., • Colaborar y sustituir al/la Jefe/a de Recepción de las tareas propias del mismo., • Realizar de manera cualificada, con iniciativa, autonomía y responsabilidad de la asistencia e información a la clientela y de los trabajos administrativos correspondientes., • Atender a la clientela en los servicios propios de conserjería., • Informar a los clientes sobre los servicios del hotel., • Ejecutar las labores de atención a la clientela en los servicios solicitados., • Recibir, tramitar y dirigir las reclamaciones de la clientela a los servicios correspondientes.

Como Maître, serás responsable de gestionar, planificar, organizar y ejecutar las actividades y servicios del departamento de F&B del hotel (Restaurante, salones, servicio de habitaciones, servicio de desayunos, Rooftop Eleven Bcn Bar, etc.), en el esfuerzo continuo por ofrecer un servicio excepcional a los huéspedes y rentabilidad financiera. ¿Qué tendrás que hacer? • Gestionar las operaciones diarias, garantizando los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio y el cumplimiento de las normas y estándares de la marca., • Organizar, coordinar y asignar las actividades, tareas y turnos del personal del restaurante., • Supervisar el servicio de todos los miembros del equipo de F&B para todas las áreas bajo su responsabilidad., • Asegurarse de que los miembros del equipo conocen y ofrecen los diferentes productos y servicios disponibles del hotel., • Asegurarse de que toda la información comunicada por el departamento comercial interno del hotel es recibida y ejecutada correctamente por el equipo de F&B., • Junto con el responsable correspondiente, trabajar en la planificación del menú de acuerdo con los criterios de calidad de la empresa., • Supervisar el montaje de las salas del hotel en la organización de eventos, organizando la disposición de las salas en base a la información transmitida por el departamento comercial., • Mantener un contacto directo y frecuente con los huéspedes para asegurar que se cumplen sus expectativas., • Demostrar un excelente conocimiento de los huéspedes frecuentes prestando atención a sus preferencias., • Gestionar y controlar los comentarios, sugerencias y quejas de los huéspedes, creando y ejecutando planes de acción., • Desarrollar e implementar procedimientos para gestionar la calidad de las áreas de F&B., • Identificar oportunidades para incrementar los ingresos del Departamento de F&B mediante Upselling., • Controlar los gastos en todas las áreas bajo su responsabilidad y participar en la preparación del presupuesto anual del departamento., • Reclutar, entrevistar y formar a los miembros del equipo., • Supervisar, comentar y reconocer el rendimiento y el desarrollo de los miembros del equipo., • Garantizar el cumplimiento de las normas de salud, seguridad, higiene y concienciación sobre el alcohol. ¿Qué buscamos? • Al menos 2-3 años de experiencia en supervisión de F&B desarrollando funciones similares en otras cadenas hoteleras o industrias relacionadas., • Formación profesional en hostelería/F&B., • Imprescindible dominio del idioma local (español) y del inglés., • Conocimiento práctico de varios programas informáticos (Microsoft Office, TMS, etc.) y del sistema POS., • Orientación a resultados y al detalle., • Excelentes dotes de organización y liderazgo., • Alto nivel de conocimiento comercial y capacidad de venta., • Habilidades interpersonales y de comunicación., • Capacidad para reconocer y resolver problemas de forma eficaz. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: • Experiencia mundial - diversidad de 150 nacionalidades diferentes., • Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales., • Amplia gama de programas de formación para mejorar las habilidades., • Iniciativas de bienestar, incluidas condiciones de trabajo flexibles., • Programas de reconocimiento de empleados, como nuestros “Memorable Dates”., • Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado., • Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Forma parte de uno de los hoteles de referencia para el segmento corporativo y de eventos en Barcelona. En Hyatt Regency Barcelona Tower trabajarás en un entorno internacional, dinámico y orientado a la excelencia en el servicio. Si te motiva el ritmo urbano, los grandes retos operativos y el trabajo en equipo, aquí podrás desarrollar una carrera sólida dentro de la hospitalidad de alto nivel. Resumen del Puesto Buscamos un/a Responsable de Grupos y Eventos capaz de liderar la gestión integral de eventos corporativos, sociales y MICE, actuando como principal interlocutor del cliente y garantizando una ejecución impecable. El rol combina visión comercial, coordinación operativa y liderazgo de equipo, con un fuerte enfoque en rentabilidad, calidad y experiencia del cliente. Responsabilidades Principales: Gestión del Cliente Ser la referencia principal para el cliente durante todo el ciclo del evento. Detectar necesidades, proponer soluciones creativas y asegurar su satisfacción. Negociar condiciones y fomentar relaciones de largo plazo. Coordinación Operativa Coordinar con todos los departamentos implicados para asegurar una ejecución perfecta. Liderar reuniones de planificación, pre-con y análisis post-evento. Supervisar la operativa en sitio y resolver incidencias con rapidez. Liderazgo del Equipo Organizar, motivar y supervisar al equipo de Eventos. Planificar turnos, distribuir funciones y promover el desarrollo profesional. Crear un ambiente de trabajo colaborativo y enfocado en resultados. Gestión Económica Elaborar propuestas, contratos y presupuestos. Controlar costes, márgenes y facturación para garantizar la rentabilidad. Impulsar ventas adicionales mediante upselling y cross-selling. Qué Buscamos Un perfil proactivo, resolutivo, con excelentes habilidades comunicativas, visión comercial, orientación al detalle y capacidad para liderar equipos en entornos dinámicos y de alta exigencia operativa. Mínimo 5 años de experiencia en puesto similar dentro del sector de la hotelería.

Forma parte de uno de los hoteles de referencia para el segmento corporativo y de eventos en Barcelona. En Hyatt Regency Barcelona Tower trabajarás en un entorno internacional, dinámico y orientado a la excelencia en el servicio. Si te motiva el ritmo urbano, los grandes retos operativos y el trabajo en equipo, aquí podrás desarrollar una carrera sólida dentro de la hospitalidad de alto nivel. Como bodeguero de nuestro departamento de compras, tus funciones serán las siguientes: -Recepción de mercancías, revisión de albaranes vs mercancía entregada • Pedidos a proveedores externos, • Solicitudes de alta de materiales., • Entrada y registro de albaranes., • Comparativas de precios entre proveedores, • Resolución e incidencias con proveedores, • Preparación de pedidos internos de los Dptos. del Hotel, • Responsable del control de inventario y stocks mínimos y máximos de los almacenes., • Ordenar y mantener los productos en almacenamiento de acuerdo con las condiciones de cada uno de ellos., • Supervisar y controlar APPCC (control de mercancía, control de temperatura, limpieza de los productos, revisión de caducidades y FIFO)., • Mantener informada a su jefatura con respecto a incidencias de reparto, faltantes de productos o de cualquier incidencia en la recepción de mercancía. Requisitos mínimos: Titulación mínima: Grado medio Experiencia: De 1 a 2 años Categoría Profesional: Empleado Residencia: Provincia Vacante Idioma imprescindible: Español-Profesional • Deberá aportar una experiencia consolidada en el desarrollo de funciones similares en edificios de funcionamiento ininterrumpido (Hoteles, hospitales, etc.)., • Conocimientos en procedimientos de compras, recepción y preparación de pedidos.

Debe tener experiencia mínima en la posición de 1 año. Capacidad para llevar la gestión de reservas del restaurante, bienvenida y despedida amable del cliente y gestión de mail de reservas haciendo sentir al cliente como en casa, debe saber ser un buen anfitrión ante todo.

¿Cuál será tu misión? Como Auditor de Noche serás responsable de la recepción del hotel durante la noche y asegurarás la calidad de los servicios ofrecidos a los clientes. ¿Qué tendrás que hacer? Cuadrar las cuentas del turno de día. Gestionar la actividad de recepción y ocuparse de las entradas y salidas de los huéspedes. Garantizar la satisfacción del cliente programando las llamadas de despertador y otras actividades de conserjería de acuerdo con las preferencias del cliente. Atender las peticiones y quejas de los clientes y dar a otros empleados o departamentos las instrucciones correspondientes. Preparar facturas, recibos y cheques para proveedores, empleados y contratistas. Gestionar y actualizar toda la documentación oficial relativa al puesto. Asegurarse de que todas las actividades de fin de jornada hayan sido ejecutadas con éxito por los empleados de todos los departamentos. Responder a las llamadas y consultas relacionadas con posibles reservas. ¿Qué buscamos? Experiencia profesional en funciones similares. Conocimiento de inglés y preferiblemente otro idioma extranjero (dominio de la lengua hablada). Título de educación secundaria o curso profesional adaptado a la función (preferible). Grado o titulación universitaria en Dirección Hotelera o Turismo (preferible). Buen nivel de cultura general y del lugar del hotel. Conocimientos informáticos, Microsoft Office, Internet, bases de datos y aplicaciones específicas de alojamiento y hostelería. Una sonrisa auténtica. Buen aspecto y simpatía. Orientación al cliente. Pasión por el servicio. Actitud profesional. Trabajo en equipo. Autonomía e iniciativa. Flexibilidad horaria. Puntualidad y asistencia Excelentes dotes de organización. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total, lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos es una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. Misión del puesto: Ofrecer un servicio de calidad, desde la recepción del cliente hasta la finalización de su servicio. Reporta a: Director/a de F&B o Jefe/a de Sala Funciones: - Preparación de las mesas, de su organización, de la correcta disposición de las sillas y la preparación de todo el servicio de mesa - Asegurarse de que la vajilla, la cristalería, la cubertería y la mantelería estén en estado óptimo y preparadas antes y después de cada servicio. - Recibir a los clientes y atender sus peticiones recogiendo el pedido y tramitándolo al servicio de barra o a la cocina. - Asesorar e informar a los clientes sobre la carta y resolver las posibles dudas que puedan tener sobre la oferta gastronómica. Es muy importante conocer bien la oferta. - Proporcionar el servicio, distribuyendo las bebidas y los alimentos encargados por los clientes. - Encargado del cobro al cliente y de entregar el cambio y el recibo correspondiente. Se ofrece: • Incorporación inmediata., • Contrato fijo - discontinuo, • Jornada 40 horas semanales., • Excelente ambiente laboral en un equipo dinámico., • Programas de formación continua., • Sala comedor equipada para el personal., • Tarifas especiales Friends & Family y beneficios en todos los hoteles de nuestra colección., • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream., • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más., • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería)., • Seguro médico privado a precio más barato, por debajo de mercado., • Y muchos beneficios más.

¿Cuál será tu misión? Como Recepcionista, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. Turno de tarde y noche, rotativo Incorporación a partir del 1/04 6 meses de duración ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

Jefe/a de Rango, Camarero/a Debe tener experiencia mínima en la posición de 1 año. Capacidad para llevar 1 rango de un restaurante gastronómico con empatía y humildad tanto con sus compañeros cómo con los clientes, haciendo sentir al cliente como en casa, debe saber ser un buen anfitrión ante todo.

What's the job? As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Desk Manager. Your day-to-day • Greet all guests upon arrival., • Assist guests with luggage to their rooms promptly when checking in and upon checking out., • Promote all hotel functions and facilities., • Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths., • Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc., • Remove trash, papers, cans, bottles, cups, etc., in lobby area., • Assist guest with general information when Front Office is not available., • Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants)., • Polish and clean bell carts daily., • Assist guests into automobiles or taxi., • Prevent entrance of unauthorized or undesirable persons., • Quickly respond to guest requests in a timely and friendly matter. What we need from you • Studies in hospitality or related field., • 2+ years' experience working in Rooms department., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

En Grand Hotel Central, estamos seleccionando a un/a Camarero/a de pisos, quien será responsable de proporcionar un servicio excelente a nuestros clientes, limpiando, ordenando y reabasteciendo las habitaciones de los huéspedes, así como otras áreas comunes, según las indicaciones. Sus principales responsabilidades serán: • Mantener en perfecto estado de limpieza y orden las habitaciones de un hotel, office, zonas comunes y las distintas dependencias de este., • Cambio de ropa de cama de las habitaciones., • Suministrar los dormitorios con los elementos de aseo correspondientes, así como documentos del hotel y otros complementos., • Realizar la atención directa al cliente en las funciones de su área., • Ordenar, cuidar y mantener en perfecto estado todo lo que hay dentro de la habitación., • Ordenar, cuidar y mantener en perfecto estado todo lo que se encuentra en pasillos y en zonas comunes., • Custodiar toda clase de llaves de habitaciones.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro porfolio cuenta con 300 hoteles con presencia en 23 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Coordinador/a de Eventos para nuestro hotel Eurostars Grand Marina 5* GL ubicado en Barcelona. ¿De qué serás responsable? • Realizar cotizaciones de reuniones y convenciones., • Presupuestar servicios de convenciones y de banquetes., • Realizar el seguimiento de eventos antes, durante y después., • Fidelizar a los clientes con un servicio detallado., • Atender las llamadas y enseñar las instalaciones del hotel., • Actualización de los informes mensuales sobre Grupos/Eventos., • Elaboración de ODS informando a todos los departamentos sobre Grupo/Eventos confirmados., • Facturación y cierre de los Grupos/Eventos confirmadas. ¿Qué buscamos? • Estudios en turismo., • Experiencia en hoteles de similar categoría de al menos 1 año., • Nivel de inglés alto y valorable segundo idioma., • Disponibilidad para estar presente en los eventos. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: • 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares., • Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector., • Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc)., • Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

We are seeking an experienced Pastry Chef to join a luxury resort in Zanzibar. The ideal candidate will have a strong background in similar category hotels or resorts, with previous experience in Asia, Africa, and/or the Middle East. This role requires a high level of technical skill, creativity, and leadership to deliver exceptional pastry products aligned with the resort’s culinary standards. Key Responsibilities • Manage and oversee the pastry and bakery section of the resort., • Design, develop, and update dessert, pastry, and bakery offerings for:, • À la carte restaurants, • Buffets, • Special events and banquets, • Ensure the highest standards of quality, presentation, and consistency across all pastry products., • Supervise, train, and motivate the pastry team., • Control food cost, waste, and ordering processes., • Ensure full compliance with food safety, hygiene standards, and HACCP regulations., • Work closely with the Executive Chef and culinary team on menu planning and special events., • Professional qualification in Pastry Arts, Culinary Arts, or related field., • Minimum 3–5 years of experience as a Pastry Chef in similar category hotels or resorts, preferably in Asia, Africa, and/or the Middle East., • Proven experience working in multicultural and international environments., • Strong technical knowledge of classic and international pastry techniques., • Leadership skills with the ability to manage and develop a team., • High attention to detail and commitment to quality and presentation., • Flexibility and adaptability to work in remote locations., • Previous experience in luxury or all-inclusive resorts., • Knowledge of modern pastry trends, healthy desserts, and international concepts., • International contract in a unique destination., • Competitive salary package based on experience., • Accommodation, meals, and benefits ., • Career growth opportunities within an international hospitality group.

📞 ¿Qué harás? Atender llamadas entrantes/salientes (según campaña). Brindar información, resolver dudas o realizar ventas. Registrar datos en el sistema y hacer seguimiento de clientes. Representar a la empresa con profesionalismo y cercanía. ✅ Requisitos Buen nivel de comunicación verbal. Actitud positiva, empatía y capacidad de escucha. Conocimientos básicos de informática. Experiencia previa (valorada, no obligatoria). incorporación inmediata

JOB SUMMARY Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies • Coordinates and implements accounting work and projects as assigned., • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property., • Complies with Federal and State laws applying to fraud and collection procedures., • Generates and provides accurate and timely results in the form of reports, presentations, etc., • Analyzes information and evaluates results to choose the best solution and solve problems., • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data., • Balances credit card ledgers., • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Submits reports in a timely manner, ensuring delivery deadlines., • Ensures profits and losses are documented accurately., • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued., • Maintains a strong accounting and operational control environment to safeguard assets., • Completes period end function each period., • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge • Demonstrates knowledge of job-relevant issues, products, systems, and processes., • Demonstrates knowledge of return check procedures., • Demonstrates knowledge of the Gross Revenue Report., • Demonstrates knowledge and proficiency with write off procedures., • Demonstrates knowledge and proficiency with consolidated deposit procedures., • Keeps up-to-date technically and applying new knowledge to your job., • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information., • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Motivates and provides a work environment where employees are productive., • Imposes deadlines and delegates tasks., • Provides an "open door policy" and is highly visible in areas of responsibility., • Understands how to manage in a culturally diverse work environment., • Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities • Supports the development, mentoring and training of employees., • Provides constructive coaching and counseling to employees., • Trains people on account receivable posting techniques. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Demonstrates personal integrity., • Uses effective listening skills., • Demonstrates self confidence, energy and enthusiasm., • Manages group or interpersonal conflict effectively., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Manages time well and possesses strong organizational skills., • Presents ideas, expectations and information in a concise well organized way., • Uses problem solving methodology for decision making and follow up., • Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Clece Mayores es un referente en el sector de servicios de cuidado a personas mayores y dependientes en España. ¿Quieres unirte a nosotros y formar parte de una gran empresa? Nos encontramos en búsqueda de profesionales en el ámbito sociosanitario, personal gerocultor para nuestra residencia Geriátrica ubicada en Barcelona ¿Qué buscamos? • CFGM Técnico/a en Cuidados Auxiliares de Enfermería, CFGM Técnico/a Atención a personas en situación de dependencia o Certificado de Profesionalidad Atención sociosanitaria a personas en situación de dependencia en instituciones., • Muy valorable experiencia previa en puestos similares., • Con perfecto dominio de las lenguas vehiculares y con la documentación en vigor (DNI/NIE, número de afiliación a la seguridad social y domiciliación bancaria.). ¿Cuáles serán tus funciones y responsabilidades? • Proporcionar una atención básica a las personas residentes que requieran una ayuda especial en las tareas de su día a día., • Ayudar a las personas residentes en su aseo personal, movilización y cambio de ropa de cama., • Controlar los signos vitales de los pacientes (presión arterial, temperatura...), • Colaborar en la preparación de material y medicación bajo la directriz del equipo de enfermería., • Movilizar y trasladar pacientes., • Brindar apoyo psicológico y emocional., • Cualquier otra tarea requerida desde la Dirección del centro y/o Jefatura de enfermería que se encuentre dentro de sus competencias y categoría profesional. ¿Qué te ofrecemos? • Jornada Laboral: Completa o parcial., • Horario: De lunes a domingo con fines de semana alternos, disponibilidad en varios turnos: turnos de mañana, tarde, noche y correturnos., • Tipo de contrato: Temporal, 6 a 9 meses aproximadamente con posibilidad real de continuidad., • Cuidado en Red: servicio de atención psicoemocional disponible todos los días del año. En Clece Mayores es una empresa comprometida en garantizar la igualdad de oportunidades, promoviendo la presencia equilibrada entre mujeres y hombres y fomentando la inclusión laboral de colectivos vulnerables, siendo especialmente bienvenidas las candidaturas para ocupar puestos en actividades con infrarrepresentación femenina. Al enviar tu solicitud de empleo, Clece Mayores tratará tus datos como responsable de tratamiento para valorar tu candidatura y, en su caso, contactar contigo. La base que legitima el tratamiento es tu solicitud de aplicación a la oferta publicada. Los datos que trataremos son los contenidos en tu perfil de este portal de empleo, sin perjuicio de otra información que puedas proporcionarnos posteriormente. No conservaremos ningún dato en caso de no ser la persona seleccionada, ni se cederá ningún dato personal a terceros.

POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Descripción del puesto Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed vitae neque ut enim ullamcorper fermentum. Curabitur lacinia urna massa, nec scelerisque purus dignissim ac. Nam posuere augue non lobortis malesuada. Nulla condimentum iaculis maximus. Curabitur porta iaculis eros nec vehicula. Sed et maximus odio, ut cursus justo. Ut vulputate maximus ante nec venenatis. In hac habitasse platea dictumst. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed vitae neque ut enim ullamcorper fermentum. Curabitur lacinia urna massa, nec scelerisque purus dignissim ac. Nam posuere augue non lobortis malesuada. Nulla condimentum iaculis maximus. Curabitur porta iaculis eros nec vehicula. Sed et maximus odio, ut cursus justo. Ut vulputate maximus ante nec venenatis. In hac habitasse platea dictumst. Funciones del puesto fdghdfgh fdgh dfh fdhf Requisitos del puesto dfhg fgd hfdg hfdhfgdh

We are looking for someone with talent, drive and a sense of humour to join our team as Handyman at our amazing, hotel-with-a-difference in Barcelona! In Case You Don’t Know Who We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Your Mission, Should You Choose To Accept: Together with the Asset Manager and Hotel Manager you are involved in everything that has to do with maintenance and technics, both inside and outside of the hotel. You are super handy and therefore the first point of contact for guests and team members when an issue or malfunction is reported. You find it super important to have a lot of fun during your work! Working as a Handyman not one day is the same. Some days you are doing checks and conducting reparations in the hotel, the next day you are working on fine tuning a range of technical activities and liaising with internal and external parties involved. What You'll Do - • Being first point of contact for maintenance issues for guests and colleagues, • All relevant reparation work in and around the hotel, • Conducting maintenance checks, • Liaising with internal and external parties regarding technical and maintenance topics Who You Are - • You are capable of prioritizing and coordinating; [, • You like to connect to the guests and your colleagues, • You are reliable and can work independently, • You are flexible and are able to work flexible hours: if there is an emergency you are available for help outside of office hours, • You are eager to learn and love to share your experiences with other people, • You have LBO/MBO-level of working and thinking, with additional relevant training in maintenance/construction (you are in possession of ‘VCA-basis’ certificates), • You have a minimum of 2 years’ experience in a similar role (hotel environment preferred), • You are very social and have a guest-oriented way of thinking; you like interacting with people from different backgrounds and want to work in an informal yet ambitious environment, • You have good command of Spanish and you can at least manage accordingly in English, • You like to have fun with your colleagues and the guests!, • You are legally allowed to work in Spain What We Offer - • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future., • The chance to learn and grow in your role with the potential for future growth., • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!, • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Tenemos una nueva oportunidad laboral para ti: una importante empresa del sector de consultoría informática situada en Barcelona, busca un/a técnico/a de campo . Si lo que has leído encaja con tus expectativas laborales, debes saber que el perfil que se incorpore desempeñara las siguientes funciones: • Instalación y configuración de hardware, • Diagnóstico y resolución de incidencias técnicas (software, hardware, red), • Gestión de redes básicas (configuración de switches, routers, WIFI, etc), • Atención al usuario en primer nivel (resolver incidencias comunes, correo electrónico, aplicaciones, impresoras, etc) y escalar las complejas., • Mantenimiento informático en las bibliotecas de Barcelona. Requisitos: • Formación GM o GS en Administración y sistemas informáticos o similar., • Experiencia previa de al menos dos años realizando funciones similares a la vacante., • Contar con carnet de conducir válido para poder desplazarte por la Provincia de Barcelona., • Idiomas: castellano nativo y certificado C1 de catalán (se debe presentar el documento que lo acredite)., • Buscamos una persona proactiva y dinámica, con ganas de crecer profesionalmente. Condiciones: • Contrato ETT 3 meses + paso a plantilla de empresa, • Jornada completa de 40hs semanales de lunes a viernes entre las 8h a 20hs con flexibilidad horaria., • Salario por hora trabajada de 9,50€ brutos (aprox. 1520€ brutos al mes), • Incorporación inmediata.

Debe tener experiencia mínima en la posición de 1 año. Capacidad para llevar la gestión de reservas del restaurante, bienvenida y despedida amable del cliente y gestión de mail de reservas haciendo sentir al cliente como en casa, debe saber ser un buen anfitrión ante todo. • 24.000€ bruto anual + bonus digital, • 35 días de vacaciones , 2/3 días de fiesta por semana siempre seguidos. Gran ambiente de trabajo. Bonus digital mensual. Formaciones constantes pagadas por la empresa al equipo tanto de sala como de cocina. Posibilidad de crecimiento a perfiles válidos, + del 50% del equipo ocupa una posición muy superior de la que iniciaron. Alta retribución en propinas mediante sistema por servicios, salario base + bonus digital + propinas = 1850€ neto mínimo mensual + horas pagadas según convenio, se contabilizan por minutos mediante programa de fichaje.

Descripción del puesto Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed vitae neque ut enim ullamcorper fermentum. Curabitur lacinia urna massa, nec scelerisque purus dignissim ac. Nam posuere augue non lobortis malesuada. Nulla condimentum iaculis maximus. Curabitur porta iaculis eros nec vehicula. Sed et maximus odio, ut cursus justo. Ut vulputate maximus ante nec venenatis. In hac habitasse platea dictumst. Funciones del puesto Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed vitae neque ut enim ullamcorper fermentum. Curabitur lacinia urna massa, nec scelerisque purus dignissim ac. Nam posuere augue non lobortis malesuada. Nulla condimentum iaculis maximus. Curabitur porta iaculis eros nec vehicula. Sed et maximus odio, ut cursus justo. Ut vulputate maximus ante nec venenatis. In hac habitasse platea dictumst. Requisitos del puesto Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed vitae neque ut enim ullamcorper fermentum. Curabitur lacinia urna massa, nec scelerisque purus dignissim ac. Nam posuere augue non lobortis malesuada. Nulla condimentum iaculis maximus. Curabitur porta iaculis eros nec vehicula. Sed et maximus odio, ut cursus justo. Ut vulputate maximus ante nec venenatis. In hac habitasse platea dictumst.

Un camarero o camarera en Cocina Hermanos Torres se encarga del mise en place de sala, gestión y organización de materiales para el servicio, atención al comensal durante el servicio, entre otras funciones.

Experiencia en soldadura INOX REQUISITO: CARNET DE CONDUCIR Eléctrica, tig/mig y en hilo continuo. Experiencia mínima de un año en el sector del metal. Experiencia en soldadura hierro inoxidable Incorporación inmediata. Salario según convenio.

Segundo Jefe de Mantenimiento - Técnico de Mantenimiento | Hyatt Regency Barcelona Tower En Hyatt Regency Barcelona Tower buscamos un Técnico de Mantenimiento para garantizar el correcto funcionamiento de las instalaciones del hotel y del Centro de Convenciones, contribuyendo a la excelencia operativa en uno de los hoteles de referencia para el segmento corporativo y de eventos en Barcelona. La posición combina gestión operativa de mantenimiento, coordinación de equipo y optimización de instalaciones hoteleras. Funciones principales Supervisar el mantenimiento preventivo y correctivo de las instalaciones del hotel. Coordinar y organizar el trabajo del equipo de mantenimiento. Controlar el estado de habitaciones, áreas públicas y espacios del Centro de Convenciones. Gestionar incidencias a través de la herramienta de partes (HUB). Colaborar en la gestión de presupuesto y optimización de recursos del departamento. Coordinar proveedores técnicos y servicios externos. Participar en planes de mejora, ahorro energético y sostenibilidad. Garantizar el cumplimiento de normativa de PRL. Requisitos Formación técnica: FP en electricidad, electromecánica, frío industrial o similar. Experiencia previa en mantenimiento de instalaciones en hoteles o edificios 24h. Experiencia gestionando equipos de mantenimiento. Conocimientos técnicos en electricidad, fontanería e instalaciones generales. Nivel alto de inglés. Conocimientos de SAP y Office. Qué ofrecemos Incorporación a un hotel internacional de referencia. Entorno profesional dinámico y orientado a la excelencia. Desarrollo profesional dentro de una compañía hotelera internacional.

Se necesita personal: Camareros/as Interesados pueden escribirnos y les contactaremos.

Buscamos incorporar un/a camarero/a de sala con oficio, orientado/a al detalle, con buen ritmo de servicio y vocación real por la hospitalidad, para un restaurante recomendado por la Guía Michelin. FuncionesServicio de sala en comida y cena con estándares altos de atención y puesta en escena. Dominio de rangos: mise en place, recepción, toma de comandas, servicio de platos y bebidas, desbarase y cierre. Gestión del servicio con criterio: tiempos, coordinación con cocina y priorización durante picos. Atención al cliente con un trato profesional, cálido y resolutivo. Conocimiento y explicación de carta: alérgenos, puntos de cocción, elaboraciones y sugerencias. Trabajo en equipo, orden y limpieza del puesto siguiendo protocolos del restaurante. Perfil que buscamos (imprescindible)Experiencia demostrable en restaurantes de nivel (idealmente gastronómico, fine dining o alta rotación con estándar alto). “Saber estar” y saber hacer: técnica de servicio, actitud y disciplina. Agilidad mental, buena presencia, comunicación clara y educación impecable. Capacidad para trabajar bajo presión sin perder formas ni precisión. Valorable: conocimientos de vino / nociones de sumillería y manejo de bandeja. CondicionesHorarios seguidos entre semana. Horarios partidos los fines de semana. 2 días consecutivos de descanso semanal. Vacaciones garantizadas en Navidad y en agosto. Incorporación según disponibilidad. Estabilidad y buen ambiente de equipo (sala/cocina coordinados). Para postularEnviar CV actualizado y breve descripción de experiencia en sala (tipo de restaurantes y funciones realizadas) IMPRESCINDIBLE INGLES VERIFICABLE (ENTREVISTA EN INGLÉS) • 1550€ netos

ELECTRICISTAS (OFICIAL DE 1ª Y 2ª) MERCABARNA Ubicación: Mercabarna, Barcelona Horario: Jornada completa de lunes a viernes, de 08:00 a 17:30 hs (1/2 hora para desayunar y 1 hora para comer) Descripción del puesto: Empresa especializada en instalaciones eléctricas y mantenimiento industrial, ubicada en Mercabarna, busca incorporar a su equipo un Electricista Oficial de 1ª / 2ª para realizar tareas de instalación, mantenimiento preventivo y correctivo en entornos industriales. Funciones principales: • Instalación y mantenimiento de cuadros eléctricos., • Montaje de canalizaciones, cableado y conexiones., • Reparación de averías eléctricas., • Interpretación de planos eléctricos., • Apoyo en la elaboración de informes técnicos., • Experiencia demostrable como Electricista Oficial de 1ª o 2ª (mínimo 3 años), • Formación en electricidad (FP, curso homologado o similar)., • Conocimientos de normativa eléctrica vigente., • Valorable carnet de conducir., • Capacidad de trabajo en equipo y autonomía., • Contrato a jornada completa (lunes a viernes de 08:00 a 17:30 h)., • Incorporación inmediata., • Estabilidad laboral en empresa en crecimiento., • Buen ambiente de trabajo.

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group's Global Marine Operations Team has an exciting career opportunity for a full-time Senior Manager, Underwater Systems reporting to the AVP, Marine Technical Services. This is a land-based position that will work onsite in Weybridge, England. Position Summary: In this position, you would be responsible for the mechanical underwater systems. We are seeking a dedicated technical specialist with specialized expertise in underwater mechanical systems including podded propulsion drives, thrusters and fin stabilizers to support our fleet's technical operations. This shore-based role focuses on overseeing the performance, maintenance, and optimization of underwater mechanical systems across the Royal Caribbean Group fleet, that includes Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. You would ensure reliable, efficient, and compliant operation of all underwater mechanical systems contributing to reduced fuel consumption, enhanced maneuverability, and minimal environmental impact. You would need to collaborate with vessel crews, shipyards, vendors, and classification societies, with occasional vessel visits and travel. Essential Duties and Responsibilities: Technical Leadership and Support: • Acts as the technical specialist within Underwater Mechanical Systems and is responsible for providing technical support and guidance to Marine Technical Operations and onboard technical teams., • Monitors and analyzes the performance of podded propulsion systems fleet-wide using remote diagnostics, condition monitoring tools in close collaboration with Vendors and Marine Asset Management., • Plans, coordinates, and supervises maintenance, repairs, and overhauls of podded propulsion units during dry docks and scheduled stops., • Troubleshoots propulsion issues remotely and on-site, minimizing vessel downtime and ensuring operational reliability., • Manages large-scale underwater system repairs and projects., • Plans, oversees and leads underwater systems capital- and dry-dock projects/maintenance., • Responsible for obsolescence management and compliance strategies., • Follows up on technical issues, manages corrective actions, and shares lessons learned. Operational Management: • Offers first and second-level support for underwater mechanical systems to ensure safe, compliant, and efficient vessel operations., • Maintains effective communication with the Marine Technology team, Marine Technical Operations, and senior Marine Management onboard., • Works closely with Ship Managers, keeping them informed about electrical issues and overseeing electrical projects., • Coordinates major underwater systems projects with Ship Managers and senior Marine Management., • Supervises and supports repairs and maintenance of vessel underwater systems., • Provides technical guidance and training to shipboard engineering teams on podded propulsion operation and best practices. Compliance and Safety: • Collaborates with classification societies and regulatory agencies., • Ensures compliance with international maritime regulations (IMO, SOLAS, MARPOL), classification society rules (e.g., DNV, Lloyd's), and company safety/environmental standards., • Conducts ship visits and inspections to confirm compliance with regulations and company policy., • Ensures all underwater system-related failures, incidents, and damages are investigated, with root cause analyses and corrective actions implemented. Conducts risk assessments and implement preventive measures for propulsion-related failures., • Shares lessons learned to prevent recurrence across the fleet., • Follows up on all underwater systems related conditions of class, non-conformities, and findings, ensuring corrections and preventive measures. Project and Vendor Management: • Identifies obsolete systems and manages upgrades., • Liaises with ABB service teams, OEMs, and shipyards for warranty claims, upgrades, and system optimizations., • Coordinates, oversees, and supports underwater system aspects of dry-dock, Revitalization, and special projects., • Keeps up with vendor technical and safety bulletins, coordinating and overseeing corrective actions., • Prepares detailed technical reports, performance analyses, and recommendations for fleet improvements, including hybrid integrations or efficiency enhancements., • Supports the Newbuilding Department with specifications, sea trials, and guarantee processes for new vessels. Team Leadership and Development: • Supervises Underwater Mechanical Systems team morale, motivation, and performance., • Supervises and supports GMO-MT Underwater Mechanical Systems riding team members., • Mentors junior colleagues, conduct training, and liaise with onboard teams and external stakeholders., • Assists the Director Electrical Systems in the succession planning, training, evaluation and development for key Marine Technology personnel shipboard and shoreside., • Responsible for training and acting as mentor for new Underwater Mechanical Systems colleagues by sharing relevant information and making sure that we apply consistent ways of working., • Acts as deputy to the Director Underwater Mechanical Systems, as needed. Financial Responsibilities: • Develops and provides guidance on maintenance budgets, spare parts inventory, and long-term service agreements for podded propulsion components and other underwater system components in close collaboration with Technical Operations., • Manages underwater system CAR projects, including those valued at several million dollars., • Accountable for budgets on assigned CAPEX projects. Qualifications, Knowledge and Skills: • Bachelor's degree in Marine Engineering, Electrical Engineering, Mechanical Engineering, or equivalent maritime qualifications (e.g., Chief Engineer Certificate of Competency)., • Minimum 10 years of experience in marine propulsion systems, with proven expertise in Azipod or similar podded/azimuth thrusters (prior sailing experience as Engineer Officer highly advantageous)., • In-depth knowledge of electric propulsion and other underwater mechanical systems., • Familiarity with ABB Azipod systems (e.g., XO, VI, CZ series) and tools like remote diagnostics and condition monitoring., • Experience in fleet technical management, dry-dock planning, and budget control within a shipping company or ship management firm., • Strong understanding of high-power systems (10-22 MW) and vessel types using Azipod (cruise, ferry, offshore)., • Excellent analytical, problem-solving, and communication skills for cross-functional collaboration., • Excellent interpersonal and communication skills for a multicultural environment., • Ability to manage multiple projects and priorities efficiently., • Financial acumen, including cost efficiency management. Preferred Skills: • ABB Marine Academy certification in Azipod systems., • Experience with ice-class or high-maneuverability vessels., • Knowledge of sustainable propulsion trends, such as battery-hybrid compatibility., • Proficiency in fleet management software and data analytics tools. Physical Requirements: • Must be able to sit, stand, write, review / type reports, compile data, operate a computer, communicate, and assess information., • May require movement around office complexes, travel, and occasional lifting (10-15 pounds)., • Work environment includes both office and non-office settings., • When visiting vessels, work may require walking up and down ramps, stairs, ladders, bending, kneeling, stooping, stretching, reaching with arms, working in confined spaces as well as working in noisy environments, wet environments, and outdoors to include various weather conditions. Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Buscamos camarero/a con experiencia, cerca de lesseps y gràcia. SI ESTÁS INTERESADO/A VEN DIRECTAMENTE A ENTREVISTA. Con ganas de atender al público con una sonrisa. Buena presencia. Imprescindible hablar español. Se valora el inglés. Atención cara al público, dando la bienvenida al cliente o turista. Puesto de Lunes a Viernes de 13 a 16 y 18 a 22. Sábados de 12 a 17. Incorporación inmediata. Salario según convenio. Papeles en regla! Se realizará entrevista presencial. Si está interesado/a venga a entrevista sin necesidad de llamar o chat. SI ESTÁS INTERESADO/A VEN DIRECTAMENTE A ENTREVISTA. Verdi 213, en frente del Mercado de Lesseps.

Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role., 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained., 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures., 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service., 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement., 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc., 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process., 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports., 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met., 10. Presents any overtime needs to Executive Housekeeper for a final approval., 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule., 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner., 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions., 14. Will be responsible for auditing crew timecards., 15. Attends meetings, training activities, courses and all other work-related activities as required., 16. Is responsible for conducting daily inspections in the areas assigned., 17. Is responsible for filling out performance evaluations., 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction., 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries., 20. Responsible for Sanitation Logs and SQM Logs., 21. Achieving ratings/targets that are set by the company., 22. Perform inventories of linen, amenities etc. once a month or as often as needed., 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training., 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment., 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval., 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste., 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

🌹 ¿Quieres vivir Sant Jordi desde dentro? 📚 En floristería Rosgaly buscamos personas con energía, actitud positiva y ganas de formar parte del día más especial del año. Sant Jordi es intenso, bonito y lleno de emoción… ¡y queremos compartirlo contigo! ¿Qué harás? Preparación y montaje de rosas 🌹 Atención al cliente Apoyo en ventas y organización del punto de venta Mantener el buen ambiente del equipo ¿Qué buscamos? Personas rápidas, responsables y con buena actitud Capacidad para trabajar en momentos de mucho ritmo Se valora experiencia, pero no es imprescindible ¿Qué ofrecemos? Trabajo temporal para campaña de Sant Jordi Buen ambiente de equipo 💛 Una experiencia única que recordarás 👉 Si te gustan las flores, el trato con la gente y quieres vivir un día mágico… ¡te estamos esperando!

Your Mission Should You Choose To Accept It: As Barcelona's new Director of Membership, your mission is to drive growth, retention, engagement, and satisfaction across our new Membership product as well as Meetings & Events (M&E), and co-working. The role requires strength and skill in community strategy and activation, driving member experience and team leadership. You’ll lead a team dedicated to delivering exceptional experience that goes beyond the product and services. Your approach is member-centric and marketing-savvy, blending strategic insight with creative execution to build a thriving, local community. From high-impact events to curated member moments, you create opportunities for meaningful connection both inside and outside of the hub. You serve as the key link between the Support Hub and your local hub - translating global strategies into localized experiences that reflect the needs and energy of your community. You’re also the link between the community of Barcelona and your hub, with a strong network in the city. Success is measured by: - • Membership growth, retention and increased customer lifetime value (CLV), • High member satisfaction (NPS), engagement, and advocacy, • Revenue performance across all Membership, Co-working, and M&E products This role works with a wide range of cross-functional stakeholders, including leaders from the both the local team and the support hub. It’s not your traditional 9-5! In Case You Do Not Know Who, We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Member Engagement & Community Building - • Develop and execute a community strategy that includes curated events and activations to drive growth and foster engagement and connection., • Be the representative of Membership at The Social Hub Barcelona in the local community, connecting with engaging with local businesses, potential partners and other relevant groups., • Drive high NPS and customer satisfaction scores throughout the member lifecycle: onboarding, engagement, referrals, retention, and offboarding., • Actively engage with members and potential new members, staying close to the pulse of the community in and out of the hub. Strategic Planning & Execution - • Design and deliver growth, retention, and engagement strategies for Membership, M&E, and Co-working., • Work closely with the support hub team to localize and implement global membership initiatives and frameworks., • Meet and exceed budgets for Membership, M&E, and workspace products., • Analyse membership and engagement data to optimize strategies and deliver measurable business improvements. Team & Leadership Development - • Lead, develop, and inspire your teams (Membership, Coworking, and M&E) and manage the teams’ overall performance., • Foster a culture of excellence, collaboration and feedback, • Work cross-functionally with F&B, Stay + Regional Marketing roles to drive Membership ambitions and broader The Social Hub initiatives. Operations & Experience Oversight - • Ensure smooth daily operations and high-quality standards across all physical spaces: co-working, gyms, communal areas. Who You Are - • Previous experience in leadership and team management., • Bachelor degree in a relevant field., • You have at least 6+ years of experience in a Membership, Coworking or other relevant field in a fast paced environment., • You have an image of future developments and see opportunities for the organisation and respond to them., • You have a commercial drive, with a demonstrated intuition for commercial opportunities and making active use of sales opportunities. You build and maintain relationships with contacts, while representing the brand of The Social Hub, • You deal with stressful situations in a stress-free manner and bring calm and a sense of ‘I’ve got this’ to every situation., • You are quality oriented, make an effort to deliver high-quality work, focus on exceeding the established quality standards in your own and others’ work and performance, • You are able to efficiently prioritize tasks that truly matter and work in a structured, methodical and goal-oriented manner when preparing and carrying out those tasks., • You always seek ways to improve collaboration and alignment between different teams, encouraging cross-collaboration and working as one team., • You have exceptional English and Spanish communication skills, all other languages very welcome!, • You’re legally allowed to work in Spain What Do Offer - • The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities, • We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future, • The chance to learn and grow in your role with the potential for future growth, • Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!, • A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.