The Gipsy Queen

We are seeking a Marketing & Events Coordinator/Shift Leader to manage event coordination, marketing, and daily operations at our venue. Key responsibilities include overseeing social media, managing bookings via DesignMyNight, creating event materials (menus, run sheets), and handling client inquiries. The role also involves running shifts, managing venue operations, and ensuring smooth event logistics. The ideal candidate will be detail-oriented, organized, and have strong communication and project management skills. Experience with event coordination and social media management is preferred.

We are looking for friendly and energetic Floor / Bar Staff to provide excellent customer service and ensure a great experience for our guests. As part of our team, you will greet customers, take orders, serve food and drinks, maintain a clean environment, and handle cash transactions. Experience in hospitality or bartending is a plus, but we’re happy to train the right person.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

The Operations Team Assistant will be there to support the Operations Team Lead with various operational day-to-day duties and tasks, playing a crucial role in ensuring the smooth and efficient functioning of our manual processes and achieving operational excellence. good command of English is essential as is physical strength and endurance. A full clean driving licence with minimum 5 years of driving experience is also essential. we work closely with florists in a 5 star environment so being well kept and personable are a must. we run a seven-day operation, and your varied role will require you to work a mixture of social and unsocial hours (unsocial hours are those worked between 11pm and 5am). While no two weeks are exactly the same, a typical week involves a mixture of early starts, one overnight shift per week (shift times will vary), two weekends per month, and ad hoc clearance of events late at night. it is a full time role, 40 hours per week with a starting salary range between 25-30k depending on experience. Benefits: Additional leave Canteen Company pension Cycle to work scheme Sick pay The interview process will begin with a face to face meeting with our Operations Team Lead. If you are successful in proceeding, you will then be asked to join the team for a short trial shift.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet all guests warmly and professionally, creating a positive first impression. - Assist guests with inquiries, providing information on menu offerings, venue facilities, and special events. - Ensure that regular guests are recognized and greeted according to their preferences, updating profiles as needed to enhance future visits. About you: - Previous experience as a receptionist in a similar environment. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.

Situated on Granary Square, The Lighterman is a dynamic venue with three floors, including a riverside bar and multiple outside spaces. As a contemporary pub and dining room, we are dedicated to serving modern and timeless pub classics, accompanied by warm service. We're excited to welcome enthusiastic and dedicated Floor Manager to our team! If you thrive in a lively environment, have a passion for great service, and enjoy making every guest feel special, we'd love to hear from you! We believe in supporting and rewarding our team members.Here's what you'll enjoy: - Group dining discounts across our venues - Team incentives and trips to celebrate successes - Staff meals & refreshments to keep you energised - Staff referral programme - Early access to earned wages via Wagestream Every day is exciting as a waiter/waitress. Here's what you'll do: - Know the ins and outs of our food and drinks offerings, ensuring you can recommend the perfect dishes and drinks for any guest requests. - Oversee service, guiding the team to ensure everything runs smoothly - you will be responsible for a whole floor not just a section!! - Organise the team, assigning staff to their respective areas with clear roles and expectations. - Operate the POS system for orders, payments and tabs, making sure everything is processed correctly. Our ideal candidate is someone who: - Has excellent communication skills. - Inspires the team to always be their best, from service standards to product knowledge and hygiene. - Is open the taking on additional tasks and responsibilities as required. - Keeps a close eye on the maintenance of the venue and equipment. Join our amazing team! Step into a fun and dynamic Floor Manager role where every day is an opportunity to shine. Join our amazing team!

Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.