Receptionist

Host & Hostess

3 hours ago80 views

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’.
As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy.
Key responsibilities:
  • Greet guests with a warm and professional demeanour, ensuring a positive first impression.
  • Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
  • Handle phone and email inquiries, providing accurate information and assisting with bookings.
  • Work closely with the front-of-house and management team to ensure seamless service.
  • Maintain an organized and efficient reception area.
  • Assist with special requests and accommodate guest needs whenever possible.


About you:
  • Previous experience as a Receptionist or Host in a high-quality hospitality environment.
  • Exceptional customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm under pressure.
  • A team player with a positive and proactive attitude.
  • Proficient in utilizing the Seven Rooms booking system.


The benefits:
  • Competitive salary.
  • Continuous training, coaching and mentoring.
  • Wellbeing programme that includes team days out and mental health first aiders.
  • Career progression with plenty of opportunities to move into a new role.
  • 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts.
  • No structured uniform, celebrate your individuality.
  • Free welcome lunch for you and a guest.
  • Family meal during your shift.
  • Bonus scheme and employee referral scheme for eligible team members.
  • Minimum 28 days paid holiday (prorated for part time employees).


At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
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Greta Jureviciute avatar icon
Greta Jureviciute from Fallow is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £13 – £15 hourly
  • Starting time
    Immediate start!

pin icon52 Haymarket, St. James's, Westminster, London

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Host & HostessLondon

Restaurant • More than 250 Employees

Hiring on JOB TODAY since March, 2023

Modern British style cuisine

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Greta JureviciuteActive 8 minutes ago
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