Bar Manager - U9

Job Description: We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team. As a vital part of our hospitality environment, you will be responsible for ensuring an exceptional experience for our guests. Your role will involve assisting in various capacities, from providing outstanding customer service to maintaining a clean and welcoming atmosphere. Responsibilities: • Greet and welcome guests with a warm and friendly attitude., • Assist customers in selecting menu items, providing recommendations and upselling where appropriate., • Ensure food safety standards are adhered to at all times, maintaining cleanliness in the bar/dining area and private rooms., • Take orders accurately and efficiently, processing payments as necessary., • Collaborate with kitchen/bar staff to ensure timely delivery of food and beverages., • Maintain an organised workspace, ensuring that all areas are tidy and well-stocked at all times., • Handle guest inquiries and complaints with professionalism, striving to enhance their dining experience., • Support team members during busy periods, demonstrating strong time management skills., • Will be required to work weekends and night shifts. Skills: • Previous experience in luxurious hospitality or restaurant settings is advantageous., • Strong culinary knowledge is beneficial, along with a keen understanding of food safety practices., • Basic maths skills for handling transactions and managing orders effectively., • Excellent guest service skills, with the ability to engage positively with customers., • Ability to work efficiently under pressure while maintaining attention to detail., • Strong time management skills to ensure prompt service delivery., • A willingness to help colleagues and contribute to a positive team environment. Join us in creating memorable experiences for our guests while developing your skills in a supportive setting!

Join U9 – London's luxe space-age karaoke destination in the heart of the West End! Be the first smiling face guests see as you welcome them to our cosmic cocktail lounge and nine private karaoke suites. Deliver elevated East Asian-inspired hospitality in a high-energy, futuristic setting with precision cocktails and 450,000+ songs. Key duties • Greet & welcome guests warmly, manage reservations & check-ins for private suites, • Seat groups efficiently, coordinate room allocations & flow with bar/karaoke team, • Handle queries, special requests & complaints professionally, • Keep entrance/lounge area pristine, organised & inviting, • Assist with promotions, upselling cocktails/food & event coordination, • Support during peaks (e.g. light hosting, guiding to suites), • Uphold health & safety standards Requirements • Experience as Host/Hostess (or front-of-house) in busy bar/lounge/nightlife venue – 2+ years preferred, • Outgoing, confident & energetic personality with strong communication skills, • Calm under pressure in fast-paced, late-night environments, • Passion for hospitality & creating memorable experiences, • Flexible for evenings, weekends & late shifts, • Right to work in UK What we offer • £15/hr base + tronc/tips (great earning potential), • Staff meals, • Training in luxury service & career growth, • Fun, dynamic team in a stunning West End venue

About the role We are looking for an experienced Festival & Catering Manager to join our growing team for the 2026 summer season and beyond. This is a full-time role spanning both our festival operations — which peak during the summer months and may take you to some of the most scenic parts of the UK — and our year-round event and corporate catering services across Greater London. Working closely with the founder you will oversee operations from planning through to delivery, ensuring smooth, professional and high-energy service on site. At Smashing Plates, we serve fresh, vibrant Greek street food and take pride in delivering food that is fast, high-quality and full of flavour. We trade at some of the UK’s leading festivals and events are proud members of Kerb, London’s leading street food collective. This role is ideal for someone who thrives in fast-paced environments, understands festival and event logistics, and enjoys leading teams on the ground. We are building a long-term team as the company continues to grow, with exciting plans ahead. Don’t hesitate and apply if Key responsibilities • Running the day-to-day operation of festival and event food units, including setup, service and close-down, • Leading, supporting and motivating your team to deliver consistent food quality and excellent customer service, • Planning rotas and coordinating staffing levels across events and festivals using the company software, • Managing stock, ordering, wastage and costs in line with operational targets, • Ensuring food safety, hygiene standards, health & safety and EHO compliance at all times, • Overseeing daily opening and closing procedures, including cash-ups and reporting, • Coordinating festival build, setup, pack-down and equipment management, • Liaising with other team leaders, event organisers and suppliers, • Working closely with the central production unit (CPU), warehouse and operations team to manage stock flow and logistics, • Communicating clearly with the team on the ground to ensure smooth service during busy trading periods, • Reporting weekly on performance, staffing, compliance, stock and upcoming operational needs; make specific recommendations and assist in continuously improving performance, • Opportunity to grow into a bigger role as the company grows Requirements We are looking for someone who is hands-on, energetic and ready to lead from the front. • Proven experience working in festivals, street food operations or large-scale events, • Experience managing or supervising festival units, concessions or high-volume food operations, • Passion for delivering excellent customer service — from delighting individual customers to executing large office catering orders on time, • Comfortable working in fast-paced, high-pressure trading environments, • Fluent English required, with the ability to communicate clearly with team members, customers and event organisers, • Ability to motivate, train and support teams during busy shifts, • Strong organisational and leadership skills, • Calm, solutions-focused mindset when things get busy, • Level 3 Food Hygiene certification (or willingness to obtain min Level 2), • Full UK driving licence, comfortable driving vans under 7.5 tonnes, • A willingness to work weekends, festivals and outdoor events What we offer • Permanent, full-time role with real opportunities for growth and progression within the company, • Above London Living Wage pay, with performance-based bonuses, • Average ~40 hours per week across the summer season, with peak activity between May and September, • Opportunities to work at some of the UK’s biggest and best festivals and events, • A supportive, positive and ambitious company culture, • A collaborative team with deep experience in hospitality, events and street food, • A creative and fast-growing business where your ideas and contributions matter, • Offers across hospitality via partners schemes For strong performers in this role, there will be opportunities to expand responsibilities and grow your career within Smashing Plates as the business continues to scale. If you're passionate about great food, exciting events and creating memorable customer experiences, we’d love to hear from you.

Restaurant Manager - ROKA Mayfair ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Restaurant Manager to join our vibrant team at ROKA Mayfair . As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Restaurant Managers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Restaurant Manager You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As Breakfast Manager, you will lead the morning service and set the tone for the day’s hospitality experience. Working closely with senior management, you will take full ownership of breakfast operations, ensuring seamless service, exceptional guest experiences, and the highest standards of quality and consistency. This is a hands-on leadership role, ideal for someone who thrives in fast-paced, high-end restaurant environments and enjoys leading from the front. Key responsibilities: • Oversee and manage all aspects of breakfast service, ensuring smooth, efficient, and welcoming operations from opening through close., • Lead, motivate, and support the front-of-house breakfast team on the floor, maintaining a strong presence during service., • Uphold the restaurant’s high standards of hospitality, service excellence, and attention to detail at all times., • Work closely with senior management to support daily operations and ensure alignment with overall business goals., • Assist with scheduling, rotas, and floor plans to ensure optimal staffing levels and service flow during breakfast., • Ensure full compliance with health & safety, hygiene, and licensing regulations., • Play an active role in promoting and maintaining sustainable practices across breakfast operations., • Handle guest feedback and resolve any issues promptly and professionally. About you: • Proven experience as a Breakfast Manager, Restaurant Manager, or Assistant Restaurant Manager in a fast-paced, high-end restaurant environment., • Strong leadership skills with a confident and approachable floor presence., • Highly guest-focused, with a natural ability to deliver warm, memorable hospitality., • Excellent communication, organization, and time-management skills., • Calm under pressure, with the ability to manage busy services and make quick, effective decisions., • A collaborative team player who can inspire, develop, and support colleagues at all levels., • Passionate about hospitality, quality food and drink, and sustainable practices. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Old Compton Brasserie is a stylish brasserie in the heart of Soho, known for its beautiful interiors, vibrant atmosphere and exceptional cocktails. Set in the middle of one of London’s most iconic neighbourhoods, we pride ourselves on delivering fantastic food, creative drinks, and warm, personable service in a trendy, high-energy setting. As an Assistant Manager, you’ll be a strong presence right on the restaurant floor, leading from the front during service, supporting the FOH team, and playing a key role in the day-to-day running of a busy Soho venue. This role is perfect for someone who thrives in a lively environment, loves engaging with guests, and enjoys being hands-on with their team. Key Responsibilities: • Lead, motivate, and manage the front-of-house team to deliver exceptional service., • Support recruitment and training, helping to build a confident, knowledgeable, and upbeat team., • Ensure smooth service during busy evenings and weekends, maintaining high brand standards., • Deliver outstanding hospitality, engaging with guests and confidently resolving any escalated issues., • Work closely with the kitchen and bar teams to ensure seamless service and a memorable guest experience. What We’re Looking For: • A friendly, charismatic personality with a genuine passion for hospitality., • A guest-focused mindset – ensuring every visitor leaves impressed., • Confident leadership skills and clear communication., • Strong organisational skills with the ability to multitask in a fast-paced Soho environment., • Previous experience in a high-volume restaurant, brasserie, or premium hospitality venue is essential., • What We Offer:, • Competitive salary with £45,000 OTE, • Weekly pay, • Complimentary meals on shift, • Team discount in sister restaurants, • Ongoing training and genuine opportunities for career progression If you’re ready to be part of a trendy, cocktail-led brasserie in the heart of Soho and take the next step in your hospitality career, we’d love to hear from you.

Looking for an Assistant Manager in our Soho branch. We have a great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.