Business Development Manager - Watan Tooting Restaurant - London

Location: Mayfair, Central London Positions Available: 2 (1 Full-Time & 1 Part-Time) Salary: From £28,000 per annum, with higher salaries available depending on experience (pro rata for part-time) Start Date: Immediate Languages: Fluent Arabic and English essential Right to Work: Must have the legal right to work in the UK About the Role We are recruiting two professional, enthusiastic and customer-focused Luxury Jewellery Sales Assistants to join a prestigious luxury jewellery boutique in the heart of Mayfair, London. The successful candidates will deliver exceptional customer service, build strong relationships with high-net-worth and international clientele, and represent the boutique to the highest luxury retail standards. Key Responsibilities • Welcome and assist customers, delivering a personalised luxury shopping experience., • Present and promote high-end jewellery collections., • Build and maintain strong relationships with VIP and international clients., • Communicate confidently with Arabic-speaking and English-speaking customers., • Achieve individual and boutique sales targets., • Develop excellent jewellery product knowledge., • Maintain exceptional boutique presentation and visual merchandising standards., • Handle sales transactions professionally and accurately., • Support daily boutique operations and stock management. Candidate Requirements • Fluent Arabic and English – essential., • Legal right to work in the UK – essential., • Previous experience in luxury retail, jewellery, watches or designer brands preferred., • Excellent communication, presentation and interpersonal skills., • Professional appearance and a customer-focused attitude., • Confidence working with high-net-worth and international clientele., • Strong sales skills and the ability to build lasting client relationships., • Availability to start immediately. What We Offer • Competitive salary starting from £28,000 per annum, with higher remuneration negotiable based on experience., • Part-time salary calculated on a pro-rata basis., • Opportunity to work in a prestigious luxury jewellery boutique in Mayfair., • Professional and welcoming working environment., • Opportunity to develop a career in luxury jewellery retail. How to Apply We are looking to fill both vacancies immediately. Interested candidates should submit an updated CV, stating whether you are applying for the full-time or part-time position, your relevant luxury retail experience, and your availability to start. Immediate interviews available for suitable candidates.

Senior Boutique & Client Experience Advisor London | Full-time Reports to: London Boutique & Operations Manager Arabic speaking preferred The Role Nada Ghazal Fine Jewelry is an independent fine jewelry house founded in Beirut, with its London home in Belgravia. We are looking for a Senior Boutique Sales Advisor to play a key role in delivering an exceptional client experience while driving boutique sales and developing long-term client relationships. This is a senior, hands-on client-facing position for someone with strong luxury sales experience, excellent clienteling skills and a genuine understanding of high-touch, relationship-led selling. Client Experience & Sales -⁠ ⁠Deliver an exceptional, highly personalised experience to every client. -⁠ ⁠Lead private appointments and confidently guide clients through the collections and bespoke offering. -⁠ ⁠Drive personal sales performance and contribute to boutique targets. -⁠ ⁠Develop long-term relationships with existing, prospective, UHNW and VIP clients. -⁠ ⁠Identify opportunities for cross-selling, repeat purchases and client development. -⁠ ⁠Build and maintain a strong personal client pipeline. -⁠ ⁠Follow up thoughtfully and consistently after appointments, purchases and client interactions. Clienteling & CRM -⁠ ⁠Develop and maintain strong client relationships through proactive clienteling. -⁠ ⁠Engage clients around new collections, relevant pieces, special occasions and appointments. -⁠ ⁠Keep client profiles and interactions accurately updated. -⁠ ⁠Share relevant client insights and opportunities with the Boutique & Operations Manager and Marketing team. -⁠ ⁠Support client re-engagement and outreach initiatives. Appointments & Events -⁠ ⁠Prepare thoroughly for private, bespoke and VIP appointments. -⁠ ⁠Support private previews, launches, dinners, trunk shows and other client events. -⁠ ⁠Host clients and guests with warmth, discretion and professionalism. -⁠ ⁠Follow up with clients before and after events to develop relationships and sales opportunities. Boutique -⁠ ⁠Maintain the highest standards of boutique presentation, product handling and client service. -⁠ ⁠Support the Boutique & Operations Manager with daily boutique responsibilities and floor coverage. -⁠ ⁠Follow all security, stock handling and operational procedures. -⁠ ⁠Support stock movements, client collections and deliveries when required. -⁠ ⁠Represent the house and its values at all times. The Person We are looking for someone who is: -⁠ ⁠Experienced in luxury sales, with a proven track record in a high-end client-facing environment. -⁠ ⁠Minimum 5 years’ experience in luxury sales, ideally within fine jewelry, luxury fashion or another high-value luxury category. -⁠ ⁠A strong relationship builder with excellent clienteling skills. -⁠ ⁠Naturally warm, polished and confident with discerning and UHNW clients. -⁠ ⁠Commercially minded, ambitious and motivated by achieving results. -⁠ ⁠Highly organised with excellent attention to detail. -⁠ ⁠Comfortable working independently within a small, entrepreneurial team. -⁠ ⁠Passionate about jewelry, design and exceptional client experience. Fine jewelry experience is highly desirable. Arabic is highly desirable.

Hybrid Sales & Business Development Executive Uncle John’s Bakery – Tottenham, London Salary: £16 per hour + performance-related commission Hours: Part-time, 3 days per week (24 hours) Working arrangement: Field-based customer visits and office-based sales About the Role Uncle John’s Bakery is a well-established family bakery with over 30 years of heritage, supplying freshly baked products to retailers, wholesalers and businesses. We’re looking for a passionate, ambitious and personable Sales & Business Development Executive to help strengthen our customer relationships and grow our retail network. This is a hybrid position combining face-to-face sales, customer account management and business development. You’ll play an important role in improving our existing delivery rounds, recovering lost business and introducing Uncle John’s Bakery to new customers. Your Responsibilities • Build strong, long-lasting relationships with existing retail and wholesale customers., • Visit independent shops, convenience stores, supermarkets and potential stockists., • Identify opportunities to increase existing customer orders., • Reconnect with inactive customers and recover lost business., • Introduce new customers to our product range and secure repeat orders., • Handle customer concerns professionally and coordinate resolutions with management., • Work alongside our delivery drivers to improve route performance., • Maintain accurate records of customer visits, sales opportunities and follow-ups., • Work towards achievable sales growth and customer retention targets. Who We’re Looking For • Someone with a genuine passion for sales and relationship building., • Previous experience in sales, FMCG, food distribution or wholesale preferred., • Confident approaching businesses and speaking with decision-makers., • Strong communication, negotiation and organisational skills., • Proactive, self-motivated and comfortable working independently., • Commercially minded, with an understanding of profitable growth., • Full UK driving licence preferred. What We Offer • Competitive hourly pay plus performance-related commission., • Flexible part-time working arrangement., • An established customer base with opportunities for growth., • Support from an experienced family-run bakery., • Potential progression into a full-time role as the business develops. We’re looking for someone who doesn’t just chase sales but takes pride in building relationships, solving problems and growing a business. If that sounds like you, we’d love to hear from you.

Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.