Customer Service Representative (CSR) - Any Mess Cleaning Service
22 hours ago•87 views
Any Mess Cleaning Service Ltd provides professional cleaning services for homes specialising in end of tenancy cleaning services. We focus on quality cleaning, happy customers, and reliable service.
Job Role:
We are looking for a friendly and organised Customer Service Representative to help with our daily tasks. You will talk to customers, send quotes, book jobs, and make sure everything runs smoothly between our clients and cleaning team.
Main Duties:
Answer calls, emails, and WhatsApp messages from customers.
Send quotes for cleaning jobs and follow up to win bookings.
Book jobs and assign them to the cleaning team.
Keep WhatsApp messages organised by labelling clients.
Follow up with customers after jobs to check they are happy.
Handle any complaints or problems and make sure they are solved.
Keep records of all clients and bookings.
What We Need From You:
Experience in customer service (cleaning or service industry preferred).
Good communication skills (friendly and professional).
Able to learn quickly and work on your own when needed.
Organised and able to handle several tasks at once.
Comfortable using WhatsApp, email, and basic computer tools.
What We Offer:
Competitive rates
A chance to grow with a busy and friendly company.
Training and support to help you succeed.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Starting time
- Immediate start!
26 Hatfield Close, IG6 2JJ, Ilford
End Of Tenancy Cleaning Specialist • 1-10 Employees
Hiring on JOB TODAY since December, 2024
We are a dedicated team with vast experience in the cleaning industry, and we are on a mission to provide our clients with spotless services.
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