CUSTOMER SERVICE SUPERVISIOR

Monitoring on-going compliance with procedures in order to ensure best service to the customers. Supervising the team who work on floor to ensure best service to the customers Ensuring that the plan and policy decision of the manager is complied with the team in order to ensure smooth running of business discussing customer responses with the director to improving the service developing and implementing policies and procedures to deal effectively with customer requirements and complaints; Dealing with each complaint immediately to ensure proper customer service

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. The prospective applicant needs to demonstrate the following: · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

Job Title: Sales Representative Job Summary: We are seeking a highly motivated and results-driven Sales Representative to join our dynamic team! As a Sales Representative, you will be responsible for communicating and representing our portfolio of clients, building relationships with customers, and exceeding sales targets. You will work closely with our marketing and sales team to develop and implement effective sales strategies, while maintaining a high level of customer satisfaction and integrity. Responsibilities: - Identify and pursue new business opportunities through cold calling, prospecting, and networking - Build and maintain relationships with customers to create longevity between them and the clients - Develop and execute sales strategies to meet or exceed daily/weekly sales targets - Collaborate with cross-functional teams to understand customers and clients Incentives: - Routes for progression - Uncapped earnings - Access to exclusive business events, to network with sales experts across the globe. - Financial incentives - Regular social nights/ team building - Free coaching and mentorship Requirements: - No experience is required for this role, but customer service experience is desirable. - Student mentality with a strong willingness to learn - Sociable and approachable - Great customer service skills If you are looking to kickstart a career in the sale & marketing industry or are enthusiastic about a new exciting opportunity then we want to hear from you!

Join Our Team at Canny Promo! Are you an experienced call centre agent looking for a new opportunity in a thriving and supportive environment? Canny Promo, located in Imperial Wharf, Fulham, is expanding, and we're looking for dedicated professionals to join our happy and dynamic team. We take pride in our team spirit, and we're proud to say that no one has ever left our company – testament to our positive and inclusive work culture. Position: Call Centre Agent What We Offer: A friendly and supportive team environment Flexible working hours with a rotating shift schedule Opportunity to work with a diverse range of clients Competitive salary and benefits package Key Responsibilities: Answering incoming calls and making bookings Providing excellent customer service in busy situations Managing appointment schedules efficiently Requirements: Language Skills: Fluent in English; Portuguese is a plus but not essential Experience: Previous experience in a call centre and handling bookings Flexibility: Ability to work a mix of late (5pm-2am) and early (9am-5pm) shifts, including at least two weekends per month Open-Mindedness: Willingness to handle calls for clients from various industries, such as adult / alcohol industries. Why Join Us? Be part of a close-knit team where your contributions are valued Enjoy a positive and engaging work atmosphere Grow with a company that is expanding and offers stability Work in a convenient Fulham location At Canny Promo, we believe in creating a workplace where everyone feels valued and respected. If you have the experience and qualities we're looking for and want to be part of a team that loves what they do, we would love to hear from you. How to Apply: Reply to this advert with your CV and a cover letter with the subject line "Call Centre Agent Application." We look forward to welcoming you to our team! Canny Promo – Where your career can thrive!

The Application and Visa Consultant will be responsible for assisting clients with their visa and immigration applications, providing expert guidance, and ensuring compliance with immigration laws and regulations. This role requires strong attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently. Key Responsibilities: 1. Client Consultation: - Conduct initial consultations with clients to assess their visa and immigration needs. - Provide detailed information on visa requirements, processes, and timelines. - Advise clients on the best visa options based on their circumstances and goals. 2. Application Preparation: - Assist clients in gathering necessary documentation and completing visa applications. - Review and verify the accuracy of all application materials. - Prepare and submit applications to relevant immigration authorities. 3. Follow-Up and Communication: - Maintain regular communication with clients to provide updates on the status of their applications. - Respond promptly to client inquiries and concerns. - Liaise with immigration authorities and other relevant agencies as needed. 4. Compliance and Record Keeping: - Ensure all applications comply with current immigration laws and regulations. - Maintain accurate and organized records of all client interactions and application processes. - Stay informed about changes in immigration policies and update clients accordingly. 5. Support and Problem Solving: - Provide support to clients facing issues with their visa applications. - Offer solutions and alternatives in case of application denials or delays. - Assist clients with appeals or additional documentation if required. Qualifications: - Bachelor’s degree - In-depth knowledge of visa and immigration laws and procedures. - Excellent written and verbal communication skills. - Strong organisational skills and attention to detail. - Ability to handle multiple clients and tasks simultaneously. - Proficiency in Microsoft Office Suite and other relevant software. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive health, dental, and vision insurance. - Paid time off and holidays. - Visa Sponsorship - Friendly and supportive work environment.

Respectfully - PLEASE DO NOY APPLY IF YOU DO NOT MEET OUR REQUIREMENTS. We're looking for a well-rounded and experienced person to join our reservations team who is experienced in the following; quoting air fares selling flights issuing tickets You must be fully conversant with Amadeus and have SOLID knowledge of fares and rules. You will be highly sales driven, deliver top customer service, and play a key role within the team. The ideal candidate: Will speak Portuguese (Spanish will be considered) Proficiency in Amadeus Enthusiastic and motivated Will be target driven with an aim to over-deliver on your monthly targets Must have excellent sales skills, good telephone manner, and outstanding customer services skills Minimum 2 years’ Travel Agency/Tour Operator experience in a target based, sales role (involving selling flights) Full knowledge of fare types - Nett, ITX, and Published fares along with airline contract rules. The Role The role is a varied one, working as part of a small, but very busy team, undertaking a variety of tasks simultaneously, you will need to demonstrate first-class customer service and leadership , quick learning, passion, and ambition. Your focus will be: Making flight reservations and booking all travel requirements Managing amendments, cancellations, and schedule changes Creating quotes quickly, using airline, hotel, and transfer travel systems and direct hotel contracts for pricing