Online retail • 1-10 Employees
Hiring on JOB TODAY since May, 2024
We sell a wide range of products across various onlie market platforms. Our commitment to customer satisfaction sets us apart in the industry.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
We are a reputed business based in East London. We are looking for a Customer Service Manager.
You will get £10 for lunch on each day You will be paid at £10/hr Work will be an immediate start. This Friday 24th May to Sunday Hours 10-4 The role will involve you managing a stand/stall alongside another staff member, selling artwork at comic con Customers will be coming up to you to purchase all day You will be taking transactions, and then handing over the product to the customer General helping out Exciting and unique role Easy to make friends with other stall holders Knowledge of manga/anime will be useful Talking to customers Must be approachable (smiling etc) Accepting payments Keeping area tidy and organised
We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support
- Handling and resolving customer complaints in a professional and empathetic manner. - Processing customer requests (service tasks, consumable orders, installations) in the shortest and most efficient way. - Develops and implements policies and procedures to deal effectively with customer requirements and complaints. - co-ordinates and controls the work of those within customer services departments. - discusses customer responses with other managers with a view to improving the product or service provided. - plans and co-ordinates the operations of help and advisory services to provide support for customers and users.