Floor supervisor

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

New exciting restaurant position in Kingly Court with growing opportunity ! We are looking for a full time Floor Supervisor to join the team. The new concept will deliver small and large plates, centered on dramatic and smoky flavours created through wood fire cooking, leading with variations of the iconic French 'frites'. It will use only the finest and freshest ingredients, with a particular focus on sourcing nutritious, sustainable, and local produce, affirming the concept as a considered and conscious restaurant. The role includes : - opening and closing the restaurant - Training and leading the staff - Supervising the team - Welcoming the guests and managing the floor plan - assisting the manager in administration tasks - taking care effectively of a dedicated section on the floor, making drinks

Are you a passionate leader with a flair for hospitality? Want to step up from waiter/waitress position to Supervisor? Join our dynamic team as a Floor Supervisor! We are looking for a dedicated and enthusiastic individual who thrives in a fast-paced environment and is committed to delivering exceptional experiences for both guests and team members. Key Responsibilities: Oversee daily restaurant operations, ensuring smooth and efficient shifts. Handle opening and closing procedures with accuracy and attention to detail. Foster a positive and productive team atmosphere, communicating effectively with staff and guests. Drive revenue by utilizing upselling and cross-selling techniques to enhance guest satisfaction. Provide reliable support to management and adapt to the needs of the business with a flexible attitude. What We’re Looking For: Strong leadership skills and a proactive approach to problem-solving. Excellent interpersonal and communication abilities. A sales-driven mindset with a passion for exceeding goals. Dependability, flexibility, and a can-do attitude. If you’re ready to take your hospitality career to the next level, we’d love to hear from you!

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in London Fields. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 4-10 people.

We’re looking to recruit a brilliant Restaurant Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as Restaurant Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.