Main Duties
Managing the Facilities Works, with overall responsibility for timely delivery of all reactive, project and planned tasks.
Management of the In House tracking system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as are met.
Financial management which includes Raising Purchase Orders and Invoicing and approvals and working with company finance team
Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction.
Performance Management of all Tasks and supply chain
Operational and Contractual Compliance
SLA Management
Performance KPI's
Management of rechargeable works, PPM and Reactive Tasks
Carry out additional ad hoc duties as required by the management team
Producing RAMS
Weekly auditing of Compliance Tasks, Trackers & Folders ensuring correct alignment of tasks and accurate assignment with completion on time to prevent backlog maintenance
Constantly monitor progress against all open jobs
Review all POs raised on Xero against delegated authority to ensure compliance
Approve POs and invoices
Minimise lost revenue through supply chain by ensuring efficient scheduling of works
Essential Skills
Experience operating in the FM or similar complex facilities services operation where data management is key to delivering excellence Implementing, monitoring, and updating systems and processes to monitor FM Services to ensure compliance with contractual SLAs
Managing the Facilities Works, with overall responsibility for timely delivery of all reactive, project and planned tasks.
Management of the In House tracking system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as are met.
Financial management which includes Raising Purchase Orders and Invoicing and approvals and working with company finance team
Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction.
Performance Management of all Tasks and supply chain
Operational and Contractual Compliance
SLA Management
Performance KPI's
Management of rechargeable works, PPM and Reactive Tasks
Carry out additional ad hoc duties as required by the management team
Producing RAMS
Weekly auditing of Compliance Tasks, Trackers & Folders ensuring correct alignment of tasks and accurate assignment with completion on time to prevent backlog maintenance
Constantly monitor progress against all open jobs
Review all POs raised on Xero against delegated authority to ensure compliance
Approve POs and invoices
Minimise lost revenue through supply chain by ensuring efficient scheduling of works
Essential Skills
Experience operating in the FM or similar complex facilities services operation where data management is key to delivering excellence Implementing, monitoring, and updating systems and processes to monitor FM Services to ensure compliance with contractual SLAs
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 0900 - 1630
- Salary
- £35,000 – £45,000 yearly
Supervisor ManagerMaidenhead
FM & IT infrastructure • 11-50 Employees
Hiring on JOB TODAY since September, 2024
DCS services are a well established FM/IT infrastructure company working across multiple clients covering the South East.
adam higgsActive 13 days ago