Lettings Manager

Sales & Marketing

5 September 202470 views

We are seeking a dynamic Lettings Manager to join our team at Pisoria, based at our office on Roman Road, East London. As the Lettings Manager, you will oversee the performance of the lettings team, ensuring a high occupancy rate across our portfolio, and managing various aspects of the lettings process.
Pisoria is a professional, forward-thinking property agency specialising in high-quality, fully managed flat-sharing accommodation. We are looking for an individual eager to take the next step in their property career, joining our team in Bethnal Green.
This role is ideal for someone looking to progress their career in the property sector to a managerial level, with an opportunity to gain exposure to property investment, development, lettings, and management. The successful candidate will engage in a broad range of property related activities.
The Lettings Manager role will involve a balance of office-based and on-site duties, including:
Key Responsibilities:
Lettings & Marketing:
Overseeing property marketing, conducting viewings with prospective tenants,External agents hiring and closing lettings deals. Developing strategies to maximise occupancy rates, minimise void periods, and optimise rental income.
Tenant Management:
Handling a wide range of tenant issues, from check-in/check-out queries to rent arrears, tenant disputes, and occasionally organising legal actions such as Section 21/8 notices.
Contract Management:
Create and distribution of tenancy agreements, ensuring contracts are sent out accurately and promptly to all parties involved. Managing contract renewals and ensuring all documentation is compliant with current regulations.
Account Management:
Performing weekly rent and deposit reconciliations, preparing monthly landlord statements, and assisting accountants with transaction-related queries.
-Systems Management:
Developing and streamlining internal processes to improve staff efficiency and overall workflow.
- Problem Solving:
Adopting flexible and proactive solutions to address a wide range of issues that may arise with tenants and properties.
Team Leadership:
Hiring and building a high-performing lettings team, motivating staff to meet targets and deliver exceptional service. Leading weekly briefing sessions, contributing to weekly team meetings.

Essential Skills & Experience:
  • A minimum of 2 years' experience in Lettings, ideally within a flat-sharing agency.
  • Strong knowledge of sales techniques with the ability to lead and motivate a team of negotiators.
  • Proven track record of meeting and exceeding sales targets.
  • Excellent problem-solving abilities.
  • Strong written and verbal communication skills.
  • A genuine passion for career development in the property industry.
  • Ability to prioritise and manage a busy workload effectively.

Desired Skills & Experience:
  • Minimum 2 years of experience as lettings negotiator/lettings manager, ideally within a flat-sharing agency.
  • Experience in letting properties within Tower Hamlets or other London Boroughs.

What We Offer:
  • Salary: £26K plus commissions
  • 29 days holiday per year (including bank holidays) + 1 additional day of annual leave for every year of service.
  • Excellent opportunities for career progression and personal development.
  • Company pension scheme.

A driving licence is not required.
Working Hours:
40 hours per week, arranged flexibly during office hours:
  • Monday – Friday: 9am – 6pm
  • Saturday: 10am – 3pm

(Typically worked as either five 8-hour days, or four 8-hour days and two half-days, with a 1-hour daily lunch break.)
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    from £26,000 yearly
  • Benefits
    Commissions based on performance
  • Starting time
    Immediate start!

pin iconRoman Road, Bethnal Green, E2 0QN, London

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Lettings AgentLondon

Real estate • 1-10 Employees

Hiring on JOB TODAY since August, 2021

Pisoria: The mid-term housing company for students and young professionals.

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