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Logistics Coordinator - Fast Charger Ltd

Driver & Delivery

6 hours ago36 views

About Us:
Fast Charger is London’s fastest-growing portable phone charging network. We provide convenient and reliable charging solutions across the city, ensuring people stay powered up wherever they are.
We’re looking for a Logistics & Customer Service Coordinator to manage the movement, performance, and readiness of our charging stations — the backbone of our network. This role is vital in ensuring our stations operate smoothly, our sales agents are supported, and our customers receive timely assistance through our app.


Key Responsibilities:
Logistics

  • Ensure all stations are ready and available for pickup by sales agents.
  • Plan and execute deliveries and collections of stations seamlessly and on schedule.
  • Obtain official confirmation from a designated member of management before proceeding with any deliveries, collections, or additional logistics tasks.
  • Maintain accurate and organized records of all station deliveries, collections, performance data, and additional requirements.
  • Coordinate with internal teams to manage special logistics needs or urgent situations.
  • Ensure stations are transported safely and efficiently.
    Station Performance & Maintenance
  • Monitor and control station performance to ensure all units are fully functional and meet operational standards.
  • Conduct minor repairs or troubleshooting of stations either during site visits or at the office (initial technical training will be provided).
  • Report and escalate any major faults or recurring technical issues to the relevant team.
    Customer Service & App Support
  • Handle backend customer service for the Fast Charger app, responding to user queries, reports, and feedback efficiently and professionally.
  • Troubleshoot common user issues (e.g., payment, access, or station-related concerns) and ensure prompt resolution.
  • Communicate with technical teams to escalate app or station issues when necessary.
  • Maintain a helpful, solution-oriented approach to ensure a positive customer experience.

2.Requirements:
Valid UK driving licence and own car (mandatory)
Previous experience in logistics, operations, telecommunications, or mobile repair preferred
Qualification in telecommunications, hardware, or engineering is highly desirable but not mandatory.
Strong organizational and record-keeping skills
Excellent communication and coordination abilities
Ability to manage multiple tasks efficiently and plan ahead
Self-motivated, reliable, and detail-oriented


What We Offer:
Competitive salary
Opportunity to grow within a fast-scaling London tech company
Supportive and dynamic team environment
Hands-on technical and operational training


Job Type: Full-time

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday - Friday, 9 am - 6 pm
  • Salary
    £26,000 – £28,000 yearly
  • Benefits
    Parking, Fuel expenses covered.
  • Starting time
    Immediate start!

pin iconFulham Broadway, SW6, London

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Driver & DeliveryLondon

Power bank sharing service • 1-10 Employees

Hiring on JOB TODAY since April, 2025

Startup in the UK. A power bank rental service is a service that allows customers to rent a portable charger to recharge gadgets such as smartphones, tablets, etc., and return it to any convenient location.

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