Office Administrator

Job Description: Aarav Properties Ltd [Aarav] is a leading West London-based fast-growing real estate letting & property development company. We manage 250+ clients using numerous HMO properties across West London (Ealing, Southall, Greenford, Hayes & Hounslow). The job requires a person with multitasking skills, organisation skills, & good verbal & written British English language skills to work in our office to answer telephone and email queries & invoicing. The applicant must have good interpersonal & organisational skills, be confident in handling clients of different natures and demonstrate good telephone conversation flow & mannerisms even in stressful scenarios. The applicant must be well-spoken in English language and should have good verbal and written skills in English. A knowledge of the Indian language would be an added advantage but not essential. A person must have basic knowledge of the geographic locations of West London (Heathrow & around) areas and their respective West London councils. The applicant must have good computer skills like MS Word, and intermediate Excel skills, Intermediate Maths & good Bookkeeping experience, VAT calculations, email etc. Looking for an experienced person otherwise a training will be given to those who are taken as apprentices.

At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD

• Strong organisational skills with excellent time-keeping capabilities. • Strong communicator, both verbal and written. • Strong numerical abilities • Working as part of a team. • Strong IT / English capabilities. • Ability to produce highly accurate work. • Ability to take initiative. • Experience in Qube Software preferred not essential • In-putting invoices onto Qube/ Mail Merge documents on Qube • Audio Typing - minimum typing speed 70WPM • Liaising with Utility companies • Liaising with Contractors • Credit Control • Monitoring office supplies and reordering them as needed • Operating and overseeing the maintenance of office equipment, such as printers and photocopiers • Typing letters, reports and other business documents • Updating and maintaining records, both on paper and digitally • Making travel and accommodation arrangements for staff

Training available and excellent support staff. Pay scale dependant on experience £11.50 - £12.50 Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations.  You'll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times. Personal Characteristics be friendly and welcoming be patient and understanding work in a team but use their own initiative work with all types of people deal with people who may be angry or upset be confident using the phone

1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.

Looking to hire office manager to take care of inbound calls, emails, and general office work. Excellent pay for the right candidate

Receptionist at a newly refurbished opticians in Kew Gardens. Help with frame styling and sales. Immediate start. Minimum wage plus bonus.

The Spanish Way FC - Part-time Office Assistant - 20 hrs per week - Competitive rates Schedule: Monday to Friday, 12:00 - 16:30 - Flexible time Job Description: The Spanish Way FC Ltd, an accredited football and sports company based in South West London, is seeking a part-time office assistant to join our team at our headquarters. We are looking for a highly organized individual with attention to detail and exceptional communication skills to support our daily operations in the office. Main Responsibilities: 1. Answer incoming and outcoming phone calls and manage inquiries effectively. 2. Manage and maintain the company's social media, website and physical and online correspondence. 3. Support administrative tasks such as filing documents, preparing quotes and invoices, and maintaining accurate records. 4. Coordinate and schedule coaches sessions, dealing with customers needs, manage the team calendar (training reminders), leagues fixtures, venue bookings, payments, etc.. 5. Assist in preparing materials for presentations and events within the Club. 6. Collaborate closely with other departments to ensure smooth and efficient communication. Requirements: 1. Previous experience in a similar role for 1 - 2 years. 2. Excellent verbal and written communication skills in English. (Spanish skills would be a great addition but not necessary) 3. Strong organizational skills and attention to detail. 4. Ability to work both independently and as part of a team. 5. Basic knowledge of office software (e.g., Microsoft Office). 6. Availability to work Monday to Friday from 12:00 to 16:30 or similar 7. Coaching skills would be a great addition (extra hours) but not necessary We Offer: 1. A dynamic and collaborative work environment. 2. Opportunities for learning and professional development. 3. Competitive compensation. 4. Schedule flexibility. 5. Potential for growth within the company. 6. Being part of a growing company within the sports industry If you are interested in joining our team and contributing to the success of The Spanish Way FC, please send us your resume and cover letter highlighting your relevant experience and why you believe you would be a good fit for this position! Job Type: Part-time Salary: £11.50-£14.50 per hour Expected hours: 20 per week Benefits: Company pension Employee discount Flexitime Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Language: Spanish (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

Administration Assistant - Mortgage Brokerage Are you looking for a part-time administration role in a reputable and growing mortgage brokerage company? Do you have strong organisational and communication skills and a keen eye for detail? If so, you might be the ideal candidate for our team! We are a leading mortgage brokerage company in the financial services sector. We offer a range of mortgage and protection products to our clients and work with various lenders and insurers to find the best solutions for their needs. We are looking for an administrative assistant to join Us and provide administrative support to the director. You will be responsible for: · Liaising with clients, lenders, insurers, solicitors, and other parties to ensure a smooth and timely completion of cases · Updating and maintaining accurate records of client information and case progress on our CRM system · Preparing and sending correspondence and documents to clients and other parties · Handling incoming and outgoing calls and emails in a professional and courteous manner Processing and submitting mortgage and protection applications to lenders and insurers · Assisting with general office duties such as filing, scanning, photocopying, etc. To be successful in this role, you will need: · Previous administration experience, preferably in the mortgage or financial services sector · A good level of numeracy and literacy, with GCSEs or equivalent in Maths and English · Proficient knowledge of Microsoft Office applications, especially Word and Excel · A confident and clear telephone manner, with excellent verbal and written communication skills · A high level of accuracy and attention to detail, with the ability to work under pressure and meet deadlines · A positive and proactive attitude, with a willingness to learn and take initiative If you are interested in this opportunity, please send your CV and a cover letter to the provided email address. We look forward to hearing from you!