Office Coordinator

Job Type: Office Administrator Start Date: January 2025 Location: Northwood, Middlesex ** Hours:** Full Time (Monday to Friday 9am to 5pm) Salary: Dependent on experience Circa £25,000.00 We are a small, tight knit company looking for an Office Administrator to join our team, focusing on general administration and customer service duties. This is a varied and busy role, the successful candidate will need to be self-motivated, flexible, organised and personable with excellent communication skills. Responsibilities and Duties: - Act as a first point of contact for property management companies and private clients to facilitate treatment to properties - Liaise with our technicians to support them on the road and ensure jobs are completed - Address incoming telephone and email queries delivering excellent customer service - Use of Sage, Xero preferred & Outlook to send out daily invoices Skills, Abilities and Experience - Excellent communication skills and a pleasant telephone manner - Good team player and able to use their own initiative - Numerate, with good verbal reasoning skills and an attention to detail - Knowledge and use of Microsoft Excel, Word and Outlook - Answering calls as and when necessary – if other staff members are on calls, taking messages and passing this over to be actioned. - Experience with Sage and or Xero Accounting software is beneficial, but not essential - Daily use of Sage & Outlook to email invoices to our clients - If the office is short staffed, additional hours will be required

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

Job Title: Business & Office Manager Location: West London Company: PRIMEHIDE Job Overview: PRIMEHIDE, a leading leather goods brand with over two decades of history, is seeking a dynamic Business & Office Manager to oversee office operations and customer service. The role involves managing the day-to-day business activities, ensuring smooth office management, and maintaining operational efficiency. This is a diverse and hands-on role, ideal for someone with strong leadership skills and a passion for creating an organized, efficient work environment. Key Responsibilities: Office Management: Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Coordinate trade events and ensure all office management functions are running smoothly. Maintain office policies and procedures to ensure smooth and effective workflow. Key Skills and Qualifications: Proven track record in business/office management or facilities management. Experience in responding to customer queries is highly desirable. Strong communication and organizational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Ability to solve problems in a practical, hands-on way. Education and Experience: 5+ years of experience in office or business management. Why Join Us? At PRIMEHIDE, we offer a collaborative and creative work environment where your contribution will help shape the future of our brand. You’ll have the opportunity to oversee the smooth running of our office and ensure high standards of efficiency, safety, and customer service. How to Apply: Please send your resume and cover letter

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skills/Qualification and Experience: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.

We are seeking experienced and professional office administrator working 16-35 hours a week. Monday -Friday handling all administrative responsibilities such as : Manage emails, letters, packages, phone calls and other forms of correspondence. Support bookkeeping and budgeting procedures for the company. managing day-to-day office operations, coordinating administrative tasks, and ensuring the office runs smoothly.