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Office Hospitality and Cleaning Assistant - OTIPRO LTD

Cleaning

4 hours ago370 views

The Office Hospitality and Cleaning Assistant is responsible for maintaining a spotless, welcoming, and efficiently run family office environment serving an ultra-high-net-worth individual (UHNWI) and their family. The role involves thorough cleaning primarily carried out in the morning, with ongoing upkeep and hospitality support throughout the working day. Duties include preparing light meals, serving refreshments, managing meeting rooms, and warmly greeting guests, while maintaining the utmost discretion and professionalism.


Key Responsibilities:

  • Carry out comprehensive cleaning of the family office premises each morning, including offices, meeting rooms, lounges, kitchens, and WC facilities.
  • Maintain cleanliness and tidiness throughout the day to ensure a consistently pristine environment.
  • Prepare and serve tea, coffee, refreshments, and light meals for employees, accommodating dietary requirements where possible.
  • Prepare meeting rooms ahead of appointments, including setting up furniture, equipment, refreshments, and any necessary materials.
  • Clean and reset meeting rooms promptly after use to ensure readiness for subsequent meetings.
  • Welcome and greet guests politely, open doors, and assist with their arrival in a professional manner.
  • Manage laundry and ironing of linens, uniforms, and other textiles as required.
  • Liaise with external contractors (cleaning, maintenance, catering) to ensure services meet the family office’s high standards.
  • Monitor and replenish hospitality supplies regularly to keep all areas well stocked.
  • Assist the Family Office team with ad hoc errands and support tasks to ensure smooth day-to-day operations.
  • Maintain strict confidentiality and discretion in all aspects of work.
  • Comply with health and safety regulations to maintain a safe working environment.

Person Specification:

  • Previous experience in hospitality, cleaning, or similar roles, preferably within a private household, family office, or luxury environment.
  • Exceptional attention to detail and high standards of cleanliness and presentation.
  • Basic cooking skills, with the ability to prepare light meals and snacks.
  • Polished interpersonal skills and a friendly, professional approach when greeting guests and serving refreshments.
  • Efficient in preparing and maintaining meeting rooms.
  • Demonstrates discretion, confidentiality, and professionalism at all times.
  • Able to work independently, manage time effectively, and prioritise tasks.
  • Flexible to occasionally work outside normal office hours, including weekends if required.
  • Knowledge of cleaning products, techniques, and health and safety legislation relevant to the workplace.
  • Reliable, trustworthy, and positive attitude.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday-Friday 9-5pm
  • Salary
    from £17 hourly

pin iconMontpelier Street, London

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CleanerLondon

Concierge Services & Maintenance • 11-50 Employees

Hiring on JOB TODAY since September, 2025

At OTIPRO LTD, our complete property management service ensures that every aspect of your property is maintained, compliant, and operating at its best.

OTILIA M. avatar icon
OTILIA M.Active 5 hours ago
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