Salon Manager

Salon & Beauty

7 November 202480 views

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week.
Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply.



Key Responsibilities:

Salon Operations:
  • Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly.
  • Manage appointment scheduling, staff shifts, and time-off requests.
  • Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment.
  • Oversee inventory management, ordering supplies and products as needed to avoid shortages.
  • Ensure the salon is well-stocked with retail products and promote upselling to clients.


Team Leadership & Management:
  • Lead recruitment, onboarding, and training of new employees.
  • Ensure team members are up-to-date on the latest beauty trends, techniques, and products.
  • Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals.


Client Experience & Customer Service:
  • Maintain a high standard of customer service, ensuring every client has a positive and memorable experience.
  • Handle client concerns or complaints efficiently and professionally.
  • Develop and maintain strong relationships with regular clients to foster loyalty.
  • Monitor customer satisfaction and implement improvements based on feedback.


Sales & Financial Management:
  • Monitor and analyse salon performance, including revenue, expenses, and profitability.
  • Implement strategies to boost service bookings.
  • Manage payroll, staff commissions, and incentives.


Marketing & Promotions:
  • Plan and execute marketing campaigns to attract new clients and retain existing ones.
  • Develop promotional offers, packages, and loyalty programs to increase salon revenue.
  • Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers.
  • Collaborate with local businesses for cross-promotions or events.
  • Stay updated with the industry trends.



    Qualifications:

o Proven experience as a salon manager or in a leadership role within the beauty industry.
o Strong knowledge of salon services, products, and industry trends.
o Hands-on experience in managing a team and resolving conflicts.
o Excellent leadership, communication, and interpersonal skills.
o Strong business acumen and a customer-first mentality.
o Ability to multitask, prioritise tasks, and work under pressure.
o Knowledge of booking systems and salon management software is a plus.
o Sales-driven and goal-oriented mindset.
o At least B1 English; fluency in Vietnamese is a significant plus.

Education:
o A diploma or certification in cosmetology or a related field is preferred.
o Management or business administration qualifications are advantageous.


Benefits:
  • Competitive salary and performance-based bonuses.
  • Employee discounts on salon services and products.
  • Opportunity for career growth and professional development.
  • 28 holiday days.
  • A dynamic and supportive work environment.



    Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £38,700 – £40,000 yearly

pin icon99a High Street, E17 7DB, London

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Salon ManagerLondon

Beauty salon • 1-10 Employees

Hiring on JOB TODAY since November, 2024

Welcome to La Rose Nails, the premier destination for luxurious nail care experiences. At La Rose Nails, we are dedicated to providing an extraordinary pampering experience that goes beyond the ordinary.

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La RoseActive 13 days ago

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