Senior Project Officer - Osmani Trust

Publishing & Author Acquisition Associate (Full-Time, Entry-Level) | £24,000/year Remote (UK-based) | Are you fascinated by books, branding, and big ideas? Want to be part of a fast-growing publishing company that helps thought leaders turn their expertise into bestselling books? If you’re entrepreneurial, curious, and love connecting with inspiring people—this is for you. Who We Are: Finesse Books is a boutique non-fiction publisher working with industry leaders, influencers, and change-makers to craft high-impact nonfiction books. About the Role: We’re looking for a sharp, driven, and thoughtful team member to join us in a dynamic, growth-focused role. This isn’t just a job—it’s a launchpad into the world of publishing and business development. What You’ll Be Doing: Lead Generation & Research: You’ll be trained to identify great potential authors—people with influence, stories, and strong messages. You’ll learn how to spot who’s a fit for us and why. List Building & Outreach: Using your research, you’ll build targeted outreach lists and run outbound email campaigns to start conversations with future authors. Author Consultations: You’ll conduct discovery calls with potential authors—walking them through our process, listening to their goals, and seeing if their project is a good match. Internal Support & Innovation: Help refine internal content and processes that drive efficiency and clarity. Royalty Reporting: You’ll help prepare and format quarterly royalty reports using Excel, ensuring the figures are accurate, clearly presented, and ready to send to authors. You’ll also handle some of the client correspondence around these reports. What We’re Looking For: -A strong communicator who can connect with thought leaders, ask smart questions, and represent our brand with clarity and enthusiasm. -Research-savvy and self-starting—you know how to use social media tools including Instagram to find potential authors. -Curious and coachable—you’re hungry to learn, open to feedback, and excited to build expertise in an evolving space. -Comfortable on Zoom—you’ll be speaking with high-level professionals, so poise and professionalism matter. 🎓 Ideal for: -Recent grads or career starters with a flair for business, media, or writing. -Those who want to grow into roles in acquisitions, editorial, publishing strategy, or entrepreneurship. What You’ll Get: -Direct mentorship from the founders and exposure to high-level strategy -A fast-paced environment with real autonomy and growth potential -The chance to contribute meaningfully to books that change industries and lives -Flexibility, purpose-driven work, and the excitement of building something that matters To Apply: Send us your CV to review. Application deadline: Friday 29th August 2025 Early applications are encouraged—we’ll be reviewing on a rolling basis.

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies. Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values. As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value. About the Role Create new innovative supporter journeys to increase engagement, loyalty and improve income generation. Deliver improved supporter journeys and care strategies using insights, evidence and feedback. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department. About You To be successful in this role, you will need: Significant supporter/customer care skills obtained from the commercial or charity sectors. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement. Experience of working with Customer Relationship Management (CRM) software. Experience of developing innovative and creative engagement programs for supporters/donors. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good organisation, coordination and project management skills. Why you should Apply Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact! Benefits you will enjoy working for us: 25 days annual leave + 4 Privilege days Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme