Supervisor - FIGO Stratford - London

Pizza/Pasta Italian Chef About Figo At Figo, we celebrate real Italian cooking. Our kitchen is built on authentic recipes, regional influences, and high-quality Italian ingredients, bringing the true flavours of Italy to Broadway Market. From Sardinian inspiration to classic pasta and pizza, everything we create is rooted in tradition and passion. The Role We are looking for a skilled Pizza & Pasta Chef to join our kitchen team. You will be responsible for delivering high-quality, consistent dishes while supporting a fast-paced and professional kitchen environment. Key Responsibilities • Prepare and cook pizza and fresh pasta dishes to a high standard, • Maintain consistency in quality, taste, and presentation, • Support daily kitchen operations and service flow, • Ensure food safety and hygiene standards are met, • Work closely with the Head Chef and team About You • You have a strong passion for Italian cuisine and traditional cooking, • You take pride in quality, consistency, and attention to detail, • You enjoy working with fresh, authentic ingredients, • You are organised, fast, and calm under pressure, • You are a team player with a positive and proactive attitude, • You are committed to delivering real Italian flavour in every dish Why Join Figo • Work with authentic Italian ingredients and techniques, • Be part of a passionate kitchen team, • Opportunity to grow and develop your skills, • Located in a vibrant and well-known food destination Benefits: • Discounted or free food, • Employee discount Application question(s): • Do you now or in the future require sponsorship to work in the UK? Experience: • Italian cuisine: 1 year (required) Work authorisation: • United Kingdom (required) Work Location: In person

About Figo Inspired by the warmth of Italian culture — family, celebration, and great food — Figo is a vibrant restaurant concept where energy, quality, and hospitality come together. From our open kitchens and wood-fired ovens to our lively dining spaces, we create experiences that bring people together. We are now looking for a passionate Head Server to lead the floor and elevate our guest experience. The Role As a Head Server, you will be a key leader on the floor, ensuring smooth service, supporting the team, and delivering an exceptional guest journey from start to finish. You will lead by example, bring energy to the service, and help create the atmosphere that defines Figo. Key Responsibilities • Lead and support the front-of-house team during service, • Manage the floor, table allocations, and guest flow effectively, • Deliver exceptional service and ensure high guest satisfaction, • Confidently upsell menu items, drinks, and specials, • Handle guest feedback and resolve any issues professionally, • Train and support team members to maintain service standards, • Ensure food safety and hygiene standards are consistently met, • Work closely with the kitchen and bar teams for smooth operations, • Manage opening and closing duties About You • Proven experience in a busy, fast-paced restaurant, • Previous experience as a Head Server or Supervisor preferred, • Passion for Italian food, hospitality, and guest experience, • Strong leadership and communication skills, • Confident, energetic, and hands-on approach, • Ability to stay calm and organised under pressure, • Flexible to work evenings and weekends Why Join Figo • Be part of a growing, dynamic restaurant group, • Work in a high-energy, supportive environment, • Opportunities for progression and development, • Staff benefits and dining discounts Work Location: In person Benefits: • Company pension, • Discounted or free food, • Employee discount, • Flexible schedule, • Sick pay Experience: • Hospitality: 2 years (required) Work authorisation: • United Kingdom (required) Work Location: In person

We are looking for a passionate and energetic Bartender to join the team at Figo Stratford Italian Restaurant. As the heartbeat of our bar, you will create memorable guest experiences through exceptional drinks service, warm hospitality, and a genuine passion for Italian culture. From expertly crafted cocktails and aperitivos to authentic Italian espresso and speciality coffees, you will help bring the vibrant atmosphere of Fano to life. This is the perfect opportunity for someone who thrives in a fast-paced environment and loves delivering outstanding service with personality and care. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, wines, aperitivos, beers, and soft drinks, • Operate our Italian espresso machine to craft high-quality coffees including espresso, cappuccino, latte, and speciality drinks, • Deliver warm, friendly, and attentive guest service, ensuring every guest feels welcomed, • Take drink orders efficiently and accurately during busy service periods, • Maintain a clean, organised, and fully stocked bar area throughout service, • Work closely with the kitchen and front-of-house teams to ensure smooth communication and service flow, • Handle card, cash, and POS transactions responsibly, • Follow all food safety, hygiene, licensing, and health & safety procedures, • Support the wider restaurant team when needed to create an exceptional guest experience Skills & Attributes • Friendly, confident, and professional personality with a passion for hospitality, • Previous bartending or restaurant experience preferred, but full training can be provided, • Strong coffee knowledge including espresso preparation, milk steaming, and latte art, • Good understanding of cocktails, spirits, wines, and aperitivo culture, • Excellent communication and teamwork skills, • Ability to remain calm and efficient in a busy environment, • Passion for Italian food, drinks, and guest experience, • Positive attitude and willingness to learn and grow Benefits • Company pension, • Staff discount across the group, • Training and development opportunities, • Supportive and friendly team environment, • Opportunity to grow within an expanding hospitality group Why Join Figo? At Figo, we believe hospitality is about creating moments people remember. Inspired by the warmth and vibrancy of Italy, we combine authentic food, beautiful drinks, and genuine service to make every guest feel at home. Whether it’s a morning espresso, a relaxed lunch, or evening cocktails with friends, you will play a key role in creating the atmosphere that makes Figo special. Join our famiglia and grow your hospitality career with us. Job Types: Full-time, Permanent Work Location: In person – London Job Types: Full-time, Permanent Benefits: • Company pension, • Employee discount, • Stores discount Ability to commute/relocate: • London E20 1JN: reliably commute or plan to relocate before starting work (preferred) Application question(s): • Do you currently, or will you in the future, require visa sponsorship to work in the UK? Experience: • Bartending: 2 years (required) Work authorisation: • United Kingdom (required) Work Location: In person

Supervisor Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times.Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - £14-£17 / per hour Expected hours: Between 38-45h Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

Hi There!! Here at The Crown and Castle we're looking to add an experienced supervisor to our growing team. As a supervisor you will provide support to the management team on the daily and weekly operations of the business. You'll have good product knowledge around wine, beers and cocktails and a willingness to both learn and train team on the products we sell. You'll also have high standards in guest service, cleanliness and health & safety responsibilities. At The Crown & Castle you'll find a great selection of wines, beer, spirits and cocktails, a great atmosphere for sport and live dj's at the weekend. You will have a fun and energetic personality that will rub off on both our guests and team, a keen motivator and have high standards in every aspect of your work. Joining The Crown and Castle you'll become part of the ever-growing Urban Pubs and Bars LTD group which currently have 70+ other hospitality sites ranging from restaurants, pubs, bars and more. You'll receive excellent training plans, career progression through our team development programme, 30% discounts at all our venues, and so much more. If this sounds a bit of you, apply today!

We are looking for reliable and friendly supervisor to join us. If you're passionate about great service, teamwork and creating a welcoming experience for guests we want to meet you. 35-40 hours a week.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.