Supervisor / Shift Manager

We are looking for a talented Waiter/Waitress to join our team at Parker’s, located at iconic Jumeirah, Knightsbridge, London. Our front-of-house team is passionate, professional, and committed to delivering the outstanding guest experience Parker’s is known for. We’re seeking individuals who bring energy, character, and a strong work ethic—while upholding the highest standards of service. Life at Parker’s At Parker’s, we combine warmth, style, and substance to create a truly memorable experience for both our guests and our team. We work hard, take pride in every detail, and create an atmosphere where people feel welcome and inspired. We believe in nurturing talent. Through in-depth training, development programmes, and a culture that values every voice, we ensure every team member has the opportunity to grow. All you need is the right attitude and a willingness to learn—everything else, we’ll help you develop. What We’re Looking For - A genuine passion for hospitality and exceptional service - Previous experience in a high-end, fast-paced restaurant environment - Excellent communication and interpersonal skills - A team player who thrives in a collaborative setting - Ability to stay calm and efficient under pressure - An interest in contemporary global cuisine and hospitality trends (preferred but not essential) What We Offer At Parker’s, we recognise that our people are at the heart of everything we do. In return for your hard work and commitment, we offer: - World-class in-house training - Clear career progression opportunities within our wider restaurant group - Recognition of long service and outstanding contributions - Exciting incentive schemes and performance rewards - Delicious team meals during shifts - Staff discounts across our restaurant group Join the Parker’s team at Jumeirah, London, and be part of something truly special. Apply today

We are seeking a talented and passionate Sous Chef to join our culinary team at Parker’s. In this vital role, you will support the Head Chef, lead the kitchen brigade, and help deliver outstanding dishes that reflect our commitment to creativity, consistency, and culinary excellence. About Parker’s – Jumeirah Lowndes Hotel, London Parker’s is a refined all-day dining destination offering a modern take on European cuisine. Nestled in the heart of Belgravia, our menu is built around fresh, seasonal ingredients, delivering a sophisticated yet welcoming experience for our guests. Life at Parker’s Working at Parker’s – Jumeirah Lowndes Hotel, London is about more than cooking. It’s about being part of a passionate, close-knit team that values quality and guest experience. Our culture is built on: Master the Craft – Precision, quality, and pride in every plate Stronger Together – Collaboration and teamwork drive our success Bring the Energy – Passion, enthusiasm, and professionalism define our approach What We’re Looking For - Proven experience as a Sous Chef or above in a high-end, high-volume kitchen - Strong leadership and mentoring skills to guide and develop a team - Passion for using fresh, seasonal ingredients and elegant presentation - Calm, focused mindset with attention to detail under pressure - Experience with European or Mediterranean cuisine is a plus - Excellent communication and problem-solving abilities What We Offer - Tailored training and career development programmes - A supportive and professional working environment - Clear career progression within the Jumeirah group - Delicious staff meals provided during shifts - Performance-based incentives and internal recognition - Staff discounts across hotel services and restaurant partners - Strong focus on work-life balance and employee well-being Join the Journey If you're ready to take the next step in your culinary career and join a brand that values excellence, creativity, and team spirit, we’d love to hear from you. Apply today and become part of the culinary team at Parker’s – Jumeirah Lowndes Hotel, London.

Join Our Team as Supervisor – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Supervisor / Shift Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As a Supervisor , you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Superstar who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Restaurant Manager, Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.

Let Us Take You Somewhere… We are looking for a talented Waiter/Waitress to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is passionate, dedicated, and committed to delivering the exceptional guest experience that we are known for. We are looking for individuals who bring energy, personality, and a strong work ethic while maintaining the highest service standards. Life at Somewhere Café Somewhere Café is full of energy, passion, and a sense of adventure. We create an environment where both our guests and team feel inspired. We work hard to deliver outstanding service and expect the same commitment from every team member. We believe in investing in our people—through world-class training, career development, and a culture where every voice is valued. No matter your role or level, you have the opportunity to shape your career with us. All you need is the right attitude and a willingness to learn—everything else, we can teach. What We’re Looking For - A passion for delivering an exceptional guest experience and a genuine enthusiasm for hospitality. - Previous experience in a high-end, high-volume restaurant. - Ability to multitask and work efficiently in a fast-paced environment. - Strong communication skills and a warm, professional approach. - A natural team player who thrives in a collaborative setting. - Keen interest in Mediterranean cuisine and global dining trends (preferred but not required). What We Offer At Somewhere Café, we take pride in delivering the best experience for our guests, and we know that we can’t do it without an incredible team. We work hard together, and we believe in rewarding that dedication. Some of the benefits you’ll enjoy include: - World-class in-house training – We equip you with the tools to be the best. - Career growth opportunities – Within an internationally recognised brand. - Long-service awards – We value and celebrate your dedication. - Exciting in-house incentives – Performance-based rewards. - Opportunities to grow within our global restaurant group. - Family meals on shift – To keep you fuelled throughout the day. - Staff discounts – Harrods & Across our restaurant group. Join our team and become part of the Somewhere Café experience at Harrods, London. Apply today and start your journey with us.

Key Responsibilities: Manage the daily operations of the cloud kitchen to ensure smooth food preparation and timely delivery. Ensure that hygiene, cleanliness, and food safety standards are strictly followed at all times. Monitor food quality, portion control, and consistency to meet customer expectations. Oversee stock levels, place orders, and check inventory to avoid shortages or wastage. Handle customer enquiries or complaints that may arise via online platforms or phone. Keep track of sales, expenses, and delivery performance to support business goals. Recruit, train, and supervise staff as required.

 Delivering excellent service to ensure high levels of customer satisfaction.  Motivating the sales team to meet sales objectives by training and mentoring staff.  Creating business strategies to attract new customers, expand store traffic, and enhance profitability.  Hiring, training, and overseeing new staff.  Responding to customer complaints and concerns in a professional manner.  Ensuring store compliance with health and safety regulations.  Developing and arranging promotional material and in-store displays.  Preparing detailed reports on buying trends, customer requirements, and profits.  Undertaking store administration duties such as managing store budgets and updating financial records.  Monitoring inventory levels and ordering new items.

Key Responsibilities Managing the daily operations of the shop, ensuring high standards of food quality, hygiene, and customer service. Supervising and coordinating the work of team members. Handling customer enquiries, feedback, and complaints in a professional and efficient manner. Overseeing stock control, ordering supplies, and managing inventory. Monitoring portion control to maintain consistency in food quality and reduce overuse of ingredients. Ensuring compliance with food safety regulations and health and safety standards. Creating staff rotas and managing shift coverage effectively.

Key Responsibilities: Manage daily operations of the store, including opening and closing. Monitor order flow across all platforms (website, Deliveroo) and walk-ins to ensure timely preparation of orders. Maintain exceptional customer service standards by resolving order issues and responding to reviews professionally and promptly. Ensure full compliance with food hygiene and health and safety regulations. Manage stock levels and inventory, placing timely orders for ingredients and supplies while minimising waste and controlling costs. Oversee financial transactions and maintain accurate records of sales, purchases, and expenditures. Ensure consistent food quality that reflects the authenticity of our Japanese and Korean dishes.

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!