Ticketing Operations Assistant

Entertainment

4 hours ago1 view

Full-Time (40 hours per week, worked over 5 days including weekends)
Pay: £23,800.00 per year

About Us:
Entertainers, one of the top concert and theatre producers/promoters in the UK, is seeking a dynamic individual to join our team as a Ticketing Operations Assistant. Renowned for delivering unforgettable live events, Entertainers produces over 2,000 shows and events annually, including The Magic of Motown, Lost In Music, CIRQUE - The Greatest Show, and An Evening of Burlesque, all from our head office in Canvey Island.

Responsibilities:
As a Ticketing Operations Assistant, you will play a critical role in ensuring the smooth operation of our ticketing services. Your key duties will include:

  • Managing Ticket Allocations: Work directly with over 300 venues nationwide, managing ticket allocations accurately and efficiently.
  • Providing Full-Service Ticketing: Build shows and events for sale through the Entertainers Tickets platform, including creating and maintaining venue seating plans.
  • Customer Service Excellence: Deliver industry-leading customer service across multiple brands via phone, email, and live chat to theatre customers nationwide.
  • Data Entry and Accuracy: Perform meticulous data entry to ensure all records are maintained to a high standard.
  • Team Collaboration: Collaborate with the wider Entertainers team to support the successful launch and ongoing management of Entertainers Tickets.


Desired Skills:
The ideal candidate will possess:
  • Proficiency in computer skills, particularly with ticketing/box office software (advantageous but not essential).
  • Keen attention to detail, ensuring accuracy in all tasks.
  • The ability to thrive in a fast-paced environment and adhere to strict deadlines.
  • Excellent written and verbal communication skills.
  • Strong data entry skills with high accuracy.


About You:
You are passionate about live entertainment, have a customer-focused approach, and enjoy managing multiple tasks with precision. Previous experience in ticketing or box office roles is an advantage but not essential—training will be provided to the right candidate.
  • Experience
    Not required
  • Employment
    Full-time
  • Schedule
    40 hours per week, including weekends.
  • Salary
    £23,800 yearly

pin icon68-74 High Street, SS8 7SE, Canvey Island

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EntertainmentCanvey Island

Concert Promoter / Theatre Producer • 51-250 Employees

Hiring on JOB TODAY since November, 2024

We’re the producers, promoters, and creators behind unforgettable theatre and events. If you love shows, you’re in the right place—we create shows that make memories. We’re passionate about what we do. Our shows are crafted by people who l

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