Videographer - Kaboom - London

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. \n Description \n \n Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. \n About the role \n As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. \n \n You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts. \n \n You’ll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. \n \n You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. \n \n You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. \n \n Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. \n \n Key Responsibilities \n \n There are six core role competencies for this role: \n 1. Expert in your Client's Business \n\n • Understand your client's strategy, goals, and challenges through continual research.\n, • Understand and learn how the public sector works\n, • Be an expert in GDS ways of working \n, • Regularly meet stakeholders, be a visible presence\n, • Understand the client organisation and who the decision makers are\n, • Attend governance meetings and showcases\n, • Understand our competitors, their profile with the client and their relationships\n, • Build relationships with commercial and portfolio holders to understand their pipeline\n\n 1. Expert in Made Tech Capabilities & Services \n\n • Understand our USPs and how they differ to competitors\n, • Understand how we work and deliver\n, • Understand what good delivery looks like\n, • Understand Made Tech’s missions and values\n, • Understand Made Tech’s capabilities and how to apply them to clients\n, • Build relationships with capabilities and our delivery teams\n, • Have read Made Tech’s books\n, • Can talk about 5-8 relevant case studies as though you were on the project\n, • Stay current with relevant Made Tech projects, proposals and marketing\n, • Share supporting content with each other\n\n 1. Trusted Advisor \n\n • Have empathy with clients, be client first.\n, • Consult to the root cause of the problem. \n, • Be a problem solver.\n, • Strive to learn. Show and develop your level of understanding.\n, • Be a great listener, be transparent, be human, build personal relationships and trust\n, • Be available, responsive and act fast.\n, • Understand reasons, constraints, challenges and impact\n, • Establish facts and summarise (understanding, actions)\n\n 1. Leading Account Teams \n\n • Develop an Account Strategy that brings value to the client, our team and our business. \n, • Meet regularly to review and set goals.\n, • Set clear roles and responsibilities.\n, • Motivate the Account Team. Build and grow relationships. Listen and act on issues.\n, • Motivate and support the entire team to support growth that brings value both to clients and to Made Tech.\n, • Capture and share intel. Motivate and support delivery teams to report back opportunities.\n, • Be the CEO of the account: \n \n, • Outward Facing\n, • Understanding of the Market\n, • Understanding of the Competition\n, • Building and Motivating a Senior Team\n, • Creating a clear strategic plan\n, • Driving execution against the plan\n \n, • Coach account team members. \n, • Ensure account management and client service is delivered to the highest of standards.\n\n 1. Outreach and Networking \n\n • Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn)\n, • Build relationships with a variety of stakeholders\n, • Prioritise relationships with key decision makers and senior stakeholders right up to C-level.\n, • Consistently commit time to outreach to generate new stakeholder meetings.\n, • Be credible. Bring value. Be equal business partners.\n, • Bring clients together.\n\n 1. Sales Leadership \n\n • Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us\n, • Own revenue goals and have a clear plan to achieve them. \n, • Managing account teams to maximise margin and profitability over time\n, • Optimising rates and margin to increase our chances of winning and delivering profit goals\n, • Negotiate favourable contracts and working arrangements that reduce business risk and cost.\n, • Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add\n, • Strong contractual and commercial client management\n, • Create proactive, win-win opportunities by leveraging the team around you.\n, • Understand industry data, contract expiries, track and attend pre-market engagement.\n, • Balance investment in short and longer term opportunities.\n, • Understand what is required to win an opportunity. Create a plan and execute on it (win strategy).\n, • Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities.\n, • Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence.\n\n \n Skills, Knowledge & Expertise \n \n You will have: \n\n • A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.\n, • Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.\n, • Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business\n, • A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.\n, • An appreciation and knowledge of technology delivery, agile methodologies, etc.\n, • Broad technology experience and a sound awareness of technology and public sector trends and policies \n, • Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.\n, • Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.\n, • Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.\n, • Home Office experience and existing relevant networks would be beneficial, but not essential to the role.\n\n \n At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our \n talent team \n if you’d like an informal chat about the role and your suitability before applying. \n \n Job Benefits \n Support in applying \n If you need this job description in another format, or other support in applying, please email talent@madetech.com. \n \n We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. \n When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together \n this blog \n as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. \n Life at Made Tech \n We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from \n our blog, where we talk about mental health, communities of practice and neurodiversity \n (as well as our client work and best practice). \n \n Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. \n Benefits \n We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. \n \n Here are some of our most popular benefits listed below: \n 30 days Holiday \n • we offer 30 days of paid annual leave plus bank holidays \n Flexible Working Hours \n • we are flexible with what hours you work \n Flexible Parental Leave \n • we offer flexible parental leave options \n \n Remote Working \n • we offer part time remote working for all our staff \n \n Paid counselling \n • we offer paid counselling as well as financial and legal advice \n \n About Made Tech \n Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. \n \n Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. \n \n All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. \n \n We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.

hackajob is collaborating with DICE to connect them with exceptional professionals for this role. \n Product Designer - London \n Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on the dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. \n We’re looking for a Junior Product Designer who’s equally at home crafting a polished UI flow as they are building out brand assets, campaign visuals, or motion pieces. This is a great role for someone early in their career who wants to develop across multiple disciplines simultaneously, working alongside a close-knit, supportive design team. \n At DICE, you’ll be part of the company redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work you’re proud of. \n About the role \n You’ll sit within the product design team, supporting our multiple squads and their aims which means your weeks will vary on how they look. One day you might be supporting a designer refining a ticketing flow; the next you could be creating motion assets for a campaign or building out social assets for a new feature launch. \n You’ll report to the Head of Product Design and work closely with a team of experienced designers who are genuinely invested in helping you grow. There’s a lot of support on offer here — expect real mentorship, honest feedback, and plenty of room to develop across different areas of design. \n About you \n\n • You have 1–3 years of experience in a commercial design environment — agency, studio, or in-house product team\n, • \n You understand the fundamentals of great design. You don’t need them listed here. We don’t expect a junior designer to be perfect but the core understanding is already there to be sharpened. \n • \n Your portfolio demonstrates the range required: product/UI work and brand, motion, or campaign design. \n • \n You have hands-on experience with motion design tools (Jitter, After Effects, Rive or similar). We use Jitter here at DICE currently but we’re not precious about tools. Whatever gets the job done. \n • \n Skills or an interest in illustration would be a lovely bonus. \n • \n You understand how to design for responsive web and native mobile platforms. \n • \n You love music and care about the mission to bring more people to live shows. \n • \n You're hungry to learn, not precious about feedback, and most importantly, want to develop across multiple facets of design. \n • \n You take ownership of your craft. Mistakes are part of developing as a designer and aren’t an issue but you have to learn from them. \n\n You will \n\n • \n Support product design workstreams across squads, executing high-quality UI and interaction design. \n • \n Create brand assets and visual design collateral for campaigns, launches, and product moments. \n • \n Produce motion design and animation for digital surfaces, including app, web, and social. \n\n\n • \n Contribute to social media campaigns with on-brand graphic design and visual storytelling. \n • \n Support the evolution of DICE's brand through illustration, graphic design, and creative exploration. \n • \n Collaborate closely with designers, writers, and researchers in regular critique sessions. \n • Communicate design decisions clearly and contribute positively to team culture.\n\n About DICE \n DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. DICE has won the 'Best Ticketing Service' category at the Music Week Awards three times in total, and you've definitely seen The Fan absolutely everywhere. \n We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE. \n We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. \n Application process \n Our process usually involves a quick chat on the phone, a task appropriate to the level of the role, and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. \n For information on how we use your data, please view our Candidate Privacy Policy. \n We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans \n If you would like more information about how your data is processed, please contact us.