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Waiter / Waitress

13 April 2024•162 views

Position: Waiter/Waitress
Experience: Minimum of 1 year in a restaurant setting
Schedule:
30-45 hours per week
Flexible hours
Job Description:
The Waiter/Waitress is responsible for providing exceptional customer service and ensuring a positive dining experience for restaurant patrons. This role involves taking food and beverage orders, serving meals, and attending to guests' needs throughout their visit. The ideal candidate will have a minimum of 1 year of experience as a waiter/waitress, strong communication skills, and a friendly and professional demeanor.
Key Responsibilities:
Greet and seat guests in a courteous and welcoming manner.
Present menus, answer questions about menu items, and make recommendations based on guests' preferences.
Take accurate food and beverage orders and relay them to the kitchen staff promptly.
Serve meals and beverages to guests in a timely and efficient manner.
Monitor and anticipate guests' needs, replenishing drinks, and clearing dishes as necessary.
Handle guest inquiries, concerns, and feedback in a polite and professional manner.
Process payments, issue receipts, and maintain accurate records of transactions.
Collaborate with kitchen and bar staff to ensure smooth and coordinated service.
Qualifications:
Minimum of 1 year of experience as a waiter/waitress or in a similar customer service role within a restaurant setting.
Strong communication, interpersonal, and multitasking skills.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Positive attitude, team-oriented mindset, and commitment to providing exceptional customer service.
Knowledge of food and beverage offerings, menu items, and basic culinary terminology.
Availability to work flexible hours, including evenings, weekends, and holidays as required.
Reliable, punctual, and able to work independently as well as part of a team.