1st line support jobs in Dunfermline

The role will be office based and we would love to speak to candidates from a helpdesk / service desk space with the ability to support up to the first line. Candidates already in a Managed Services ...

Junior IT Support {1st line} Roslin - Potential for hybrid working £20,000 - £25,000 +Training + Progression + Company Benefits Are you a Junior IT Support engineer looking to join a small IT ...

Provide first-line technical support to clients via telephone, email, and remote assistance tools. * Diagnose and resolve technical issues related to hardware, software, and networking. * Escalate ...

FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a ... 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line ...

Our aim is to build a welcoming and friendly business that supports the local community. We store and deliverlarge , heavyand bulkyitems in pristine condition the kind of items that typically need ...

Provide 1st Line support to customers, solving tickets and meeting SLAs * Solve customer issues, working with a range of different users who will need different type of support * Escalate issues to ...

KEY RESPONSIBILITIES • To deliver exceptional supporter care across multiple channels - In most cases you are the first line of enquiry either by telephone, email, social media, letter or ...

Senior IT Support Technician Location: Glenrothes Company Introduction CTDI is a full service ... To provide first line leadership of the IT team. Key Job Responsibilities · Delivering a first ...

You will be the first point of contact for all colleagues across the business to access services provided by the IT Team. About the role You will be responsible for providing 1st and 2nd line support ...

This role involves acting as the first point of contact via email and phone for our volunteers ... line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer ...

Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through ... with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an ...

Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support ... with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an ...

... first-class customer Service. The site benefits from easy access to travel links, free on-site ... 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware ...

In this role you will be providing 1st line support for their database platforms however there is career progression that could see you becoming a fully fledged Database Administrator. This role ...

Providing support as escalation point for 1st line team * Aiding customer retention and satisfaction Key Skills: * Microsoft 365 (inc. Teams, OneDrive, SharePoint) * Azure * Windows Server 2016 ...

Demonstrable experience of supplying first and second line support in the workplace * High levels of oral and written communication skills, with the ability to confidently present and engage in a ...

... 1st line / 2nd line application support to colleagues across the Bank (inc. functional subject matter expertise / internal consultancy). · Oversight of third-party IT suppliers (including hosting ...

This role involves acting as the first point of contact via email and phone for our volunteers ... line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer ...

Demonstrable experience of supplying first- and second- line support in the workplace * High levels of oral and written communication skills, with the ability to confidently present and engage in a ...

Oversee delivery of production support services to clients, including first line support, escalation to second line support and client communications. * Be the point of contact for technical ...

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course ...

... line support / first line fix to any facilities issues raised on all hard service systems. · Co-ordinate with operations team and third-party suppliers to deliver service level agreements. · ...

IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It ...

As a first line support for our suite of development, test, and live MSSQL and Oracle databases, this role offers the chance for career progression to a fully-fledged Database Administrator. You'll ...