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Role: Application Support Engineer Location: Manchester Salary: £35,000 - £40,000 Working pattern: Hybrid Job Description This company are seeking a proactive and technically strong IT professional to support and enhance their IT environment through a combination of operational support, continuous improvement, and delivery of business change initiatives. You will act as a technical authority for core business applications, particularly ERP systems and Microsoft 365, working closely with internal stakeholders and external partners to deliver secure, resilient, and business-focused solutions. This role requires an articulate, self-starting individual with a genuine passion for technology and a strong commitment to supporting business applications. You will regularly present technical solutions, risks, and recommendations to stakeholders, translating complex technical detail into clear business outcomes. Key Responsibilities • Take primary ownership of the organisation’s in-house business applications, ensuring they are fully utilised, optimised, and aligned to business needs., • Act as a technical authority for business applications, particularly ERP platforms, working closely with users to improve adoption, effectiveness, and overall value., • Proactively identify, evaluate, and present opportunities to stakeholders on how existing applications and platforms can be enhanced to deliver greater business benefit., • Provide advanced technical support for modern workplace technologies, including Microsoft 365, Azure, ERP systems, and Veeam Data Platform., • Lead and contribute to key IT projects., • Proactively carry out IT maintenance activities to maintain secure, stable, and resilient platforms., • Ensure IT policies, procedures, configurations, and documentation are clearly communicated and adhered to., • Act as an escalation point for 1st and 2nd line engineers, resolving complex issues and ensuring service continuity. Key Skills & Experience Essential: • Hands-on experience supporting and administering ERP systems in a business-critical setting., • Experience implementing, supporting, and optimising Microsoft 365 and associated business applications., • Experience leading and contributing to IT projects., • Strong technical knowledge of Windows Server and Client OS, VMware, Veeam Data Platform, ERP systems, and Windows Defender for Endpoint., • Experience with Azure, Intune, Power BI, and wider Microsoft services., • Exposure to cloud platforms (Azure and/or AWS)., • Experience with Hyper-V, VMware, and backup/recovery solutions., • Scripting and automation experience, particularly PowerShell., • Relevant certifications such as ITIL or Microsoft Azure certifications. Personal Attributes • Articulate and confident communicator, able to present effectively to stakeholders at all levels., • A self-starter who takes ownership, works proactively, and drives tasks to completion., • Demonstrates a genuine passion for technology and continuous improvement., • Strong focus on supporting and enhancing business applications to deliver measurable value., • Analytical, adaptable, and solutions-oriented., • Collaborative, customer-focused, and results-driven. Benefits: • Bonus scheme., • Hybrid working pattern., • Defined career progression plan with opportunities for long-term growth., • Supportive, collaborative team culture. Interviews are being held imminently so please apply now if you are interested!

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You'll handle escalations from the service desk, work on a variety of end-user and infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Are you a hands-on IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am

Provide 1st line technical support to clients — supporting networks, cloud services, infrastructure and connectivity. We operate a hybrid working policy across most roles, enabling learning opportunities and supporting our culture of teamwork. Administering Microsoft Active Directory, Exchange Ser

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A, CompTIA Netwo

Are you tech savvy and customer focused?. Do you have good customer service and problem-solving ability?.

You’ll also pitch in on projects and be trusted with site visits, and tag-team with senior engineers so they can focus on bigger issues. If you’re ready to take the next step in your IT career and start solving real problems, instead of just logging tickets—our client wants to meet you. Humniz

We are currently seeking an experienced Anti-Financial Crime & Onboarding Manager, to support both our Anti-Financial Crime (AFC) efforts and client onboarding. As a 1st Line Anti-Financial Crime & Onboarding Manager you will be responsible for overseeing and supporting customer due diligence (CDD),

A technology company in Salford is seeking an experienced 1st Line Support Engineer. Responsibilities include providing technical support for networks and cloud services, troubleshooting issues, and assisting clients with account management. The ideal candidate will have strong communication skills

A technology services company in Manchester is seeking a 1st Line Support Engineer to assist users with technical issues. Responsibilities include managing service requests, recording incidents, and supporting IT environments. This position emphasizes customer service and collaboration in a diverse

This hybrid position offers an opportunity to work in a dynamic environment with performance-based rewards and career growth prospects. This role requires the ability to troubleshoot IT systems including desktop and mobile environments, as well as provide 1st line support through various communicati

Learn the systems inside out within your first three months, developing a deep understanding of the tools and when to escal. Act as the first point of contact for all technical support issues – triaging, troubleshooting, and escalating where needed. Clear career path into 2nd and 3rd line support

A reputable technology service provider is seeking a 1st/2nd Line Technical Support Engineer in Manchester.This exciting role offers the chance to grow and develop skills in a supportive environment.Responsibilities include providing technical support, and the opportunity for training to gain Micros

Basic understanding of IT components (Software and Hardware) and the willingness to develop own IT skill set according to the support requirements* Basic knowledge in (but not restricted to) the following technologies: Microsoft 365, Active Directory, Citrix and Windows OS for devices and servers. C

We are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. Familiarity with the ITIL framework or its principles is a strong advantage. You'll play a key role in enhancing the end-user

This is a permanent position with benefits including holidays and pension schemes. An educational support company in Manchester is looking for an IT Service Desk Analyst. You will handle device support, user accounts, and fault diagnostics while working within educational environments.

Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting. Complete standardised daily and weekly tasks as outlined by your line manager to include and not limited to Monitoring Alerts Back-up Reporting Patch Management Vulnerabiliti

T Field Engineer, Entry Level, Nationwide, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Junior IT Roles. There is tremendous scope for progression with this role and working with us will open up a

As a 1st Line Network Support Engineer, you'll be the first point of contact for customers and partners when issues arise, playing a key role in keeping services running smoothly and customers informed. They're expanding their national fibre rollout, building on an existing owned dark fibre and fixe

As a 1st Line Network Support Engineer, you’ll be the first point of contact for customers and partners when issues arise, playing a key role in keeping services running smoothly and customers informed. They’re expanding their national fibre rollout, building on an existing owned dark fibre and

Complete standardised daily and weekly tasks as outlined by your line manager, to include monitoring alerts, backup reporting, patch management vulnerabilities and end‑user management. Basic understanding of IT components (software and hardware) and willingness to develop own IT skill set accordin

A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first point of contact for customers. You will handle inbound faults and service requests, monitor network assets, and provide initial troubleshooting for various connectivity issues. Ideal candidates w

Customer Service and Information Technology. Get notified about new Information Technology Field Technician jobs in Manchester Area, United Kingdom. Ability to use technical/professional information for 1st/2nd line support.

A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first contact for customers addressing network issues. The position offers a competitive salary of up to £30,000, a strong benefits package, and a hybrid work model, making it ideal for those early in

As a 1st Line Network Support Engineer, you ll be the first point of contact for customers and partners when issues arise, playing a key role in keeping services running smoothly and customers informed. They re expanding their national fibre rollout, building on an existing owned dark fibre and fixe

You'll act as the first point of contact for technical support issues and need to be excellent at customer service. Initial training will be based in Manchester, with remote work available afterward.

The position offers a hybrid working model and opportunities for structured training and development. The ideal candidate should have strong communication skills and a passion for IT. You'll gain exposure to both modern and legacy systems in a supportive environment.

A dynamic service provider based in Manchester is seeking a 1st Line Network Support Engineer. This role will be the first point of contact for customers, resolving issues across connectivity and supporting a team in a hybrid working environment. Ideal candidates should have a strong customer-servic

Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers – diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Coaching and mentoring junior engineers by sharing techn

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level. Provid

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. Talk Staff Recruitment is an established division of Talk Staff Group and works with compa

A technology support company in the UK is seeking an experienced 1st/2nd Line IT Support Analyst to join their collaborative team. This role involves providing IT support to over 40 clients in varied tech environments. Most work is remote, but occasional travel to the office is required.

A leading public service software company in Greater London is seeking a Support Analyst to deliver 1st and 2nd line support. You'll be part of a team supporting high-profile clients in the Government sector, where you will use your communication skills to ensure customer satisfaction and efficient

A leading IT service provider is looking for a proactive 1st Line Apple Mac Engineer based in Solihull. You will manage inbound service desk calls, diagnose IT issues, and provide excellent customer service. Essential qualifications include experience as a Service Desk Engineer and a solid understan

The role will include dealing with Basic IT support requests such as password resets, creating user accounts, amending file permissions and basic configuration tasks on our key operational systems, in addition may also support the Desktop Services team in provisioning Mobile devices and Laptop imagi

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. This is a fantastic opportunity to get real on the job training and development alongside nationally recogn

The role will include dealing with Basic IT support requests such as password resets, creating user accounts, amending file permissions and basic configuration tasks on our key operational systems, in addition may also support the Desktop Services team in provisioning Mobile devices and Laptop imagi

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

Ideal candidates should have at least 2 years of experience in technical support, a strong knowledge of Windows systems, and be proactive in service delivery. A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team. The role includes providing te

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A public services software provider in Greater London is seeking a Support Analyst to manage 1st and 2nd line support issues. The ideal candidate will excel in customer service and possess strong communication skills. Responsibilities include managing customer queries, replicating issues, and provid

Providing troubleshooting and resolving technical issues, including tasks like password resets, software installs as well as providing support for software and hardware. The successful applicant will have a good understanding of networking and Microsoft 365 along with strong communication and organi

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

This role requires at least 2 years of IT helpdesk experience, supporting both customers and internal users. Candidates should be proactive and enjoy mentoring junior staff while providing exceptional customer service. The company offers a competitive salary and benefits which include private health

This new role will provide home and business customers with first and second line technical support. A progressive IT Managed Service Provider based in the historic town of York is looking to recruit a 1st / 2nd Line Support Engineer to fit in their unique culture. You will provide a proactive servi

This role offers the chance to provide 1st and 2nd line support to over 600 users across multiple sites in Leicester and Rugby. The successful candidate will troubleshoot hardware and software issues and assist in system administration tasks. A reputable UK organization is looking for an IT Support