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The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from 1st Line Support. The 2nd line support engineer works closely with resolver teams, contributes to knowledge sharing, and supports the stability and improve

The role involves managing VMware, Azure, and Microsoft 365 infrastructures while providing 1st to 3rd line support. A leading IT services company in Leicester is seeking an experienced IT Infrastructure Engineer to join their dynamic team.

Operation of company Helpdesk System and provision of support to clients both internal and external (1st and 2nd line support as skills and experience permit). To support the business objectives of all divisions of the GI group through specification, installation, maintenance and support of IT softw

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

This role involves delivering 1st/2nd line support, assisting with AV needs, and managing IT assets. An international law firm in London is looking for an IT Support Analyst to provide high-quality technical support across the business. The ideal candidate will have over 3 years of experience in IT

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365.

The role involves supporting over 500 remote employees and 8,000 students while providing technical assistance and troubleshooting for IT-related queries. The ideal candidate will have prior IT support experience, strong understanding of Microsoft 365, and excellent problem-solving skills.

Candidates should possess a strong understanding of PC hardware, operating systems, and have at least 5 years of experience in a similar position within the financial services sector. A premier global nutrition company in Greater London is seeking an experienced IT Support Technician to maintain end

This role offers the opportunity to handle 1st and 2nd line technical support within a 24/7 team. A leading organisation in technical support is hiring a Junior Technical Support Engineer in York. Candidates should have a desire to learn, good communication skills, and ideally, some experience in te

This is a fantastic opportunity for someone with solid 1st/2nd line experience who enjoys a mix of. You’ll be supporting a high-performing, professional user base, so strong communication skills and a calm, service-focused approach are essential. Active Directory / Entra ID user administration.

A leading charity organization in Greater London is seeking an ICT Technician to provide first-line IT support across its locations. The role involves troubleshooting hardware and software issues, maintaining desktops and IT infrastructure, and ensuring compliance with IT policies.

You will have at least 3 to 5 years network support experience both 1st and 2nd line support. You will be supporting technical issues relating to problems with work stations and laptops. Our Client in an international brand of hotels with their first new hotel in the City of London.

A leading IT Service Provider is seeking an IT '1st Line' apprentice to join their team in Greater London. The successful candidate will receive extensive training and gain valuable hands-on experience in IT while assisting a variety of businesses. This apprenticeship program lasts for 1 year and 3

Provide first-line technical support to customers, sales, and configuration teams. First Line Support Engineer - What's on Offer. First Line Support Engineer - Duties.

A leading healthcare provider is looking for a dedicated 1st Line IT Support professional to join their team in Bromley. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. This role entails providing comp

Our client, a large facilities provider, is looking for a Junior IT Service Desk Analyst to provide 1st line support for internal and external stakeholders. Middlesex/West London working 5 days out of 7 on a rota basis of varying shifts with the earliest starting at 6 am and the latest finishing at

An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. Candidates should have a basic understanding of Windows PCs. Join a team that values support and employee development.

A leading UK IT services provider is seeking a 1st line technical support specialist to join their team. Ideal candidates will have a customer service background, strong IT knowledge, and excellent communication skills. Responsibilities include delivering exceptional technical support, troubleshooti

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The role promises opportunities for professional growth and entails a supportive work environment. The ideal candidate will have a proven track record in an ITIL a

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

A prominent educational institution in Covent Garden is seeking a First/Second Line IT Support Analyst. You will provide essential IT support to staff and learners, ensuring excellent service quality. This role offers a competitive salary along with a variety of generous benefits including flexible

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support. A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity.

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

A recruitment agency is seeking a 1st Line Support professional to join their team in Hinckley, UK. Candidates should have over a year of experience in IT support, strong communication skills, and a basic understanding of networking. You will be the first point of contact for internal users, trouble

A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative team. This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skil

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

IT Support - 1st & 2nd Line Support - happy to deal with 1st Line Tickets. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. IT Support Analyst - 1st & 2nd Line Support.

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

A leading global manufacturer is seeking an IT Support Analyst to provide 1st and 2nd line support for approximately 700 end users across the UK, Ireland, and Netherlands. Candidates must be eligible to work in the UK and have experience in troubleshooting hardware/software and networked peripherals

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. Providing first-line support via phone, in person, and onsite at our head office. Logging and managing support tickets in our ITSM system with clarity and precision.

You will provide 1st and 2nd line support, manage IT inventory, and ensure smooth operations across systems. A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in London. The ideal candidate has relevant qualifications, experience with helpde

A recruitment agency seeks a 1st line IT Support Engineer to join a rapidly growing team in Finchley, London. The ideal candidate has at least 1 year in Helpdesk IT support, knowledge of Windows OS, and strong communication skills. This role includes answering calls, providing remote and on-site sup

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

A dynamic IT recruitment agency in the United Kingdom seeks an IT Support Engineer to support internal users across 1st and 2nd line issues. The ideal candidate will have experience with Active Directory, Windows Server, and Office 365 support.

This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Helpdesk administration, hardware/software configuration, and user support. Supporting both on-site and remote staff.

This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. Ideal candidates will possess strong troubleshooting sk

The role involves providing 1st-3rd line support, mentoring team members, and managing software roll-outs. A reputable law firm in Greater London is seeking an experienced IT Support professional with over 5 years of current legal experience. Candidates must have extensive knowledge of both O365 and

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A UK-based technology services organisation is seeking entry-level 1st Line Network Support Engineers in Solihull. This role offers hands-on experience in network support and exposure to real-world network issues. Responsibilities include providing network support, managing incidents, and troublesho