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The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from 1st Line Support. The 2nd line support engineer works closely with resolver teams, contributes to knowledge sharing, and supports the stability and improve

The role involves managing VMware, Azure, and Microsoft 365 infrastructures while providing 1st to 3rd line support. A leading IT services company in Leicester is seeking an experienced IT Infrastructure Engineer to join their dynamic team.

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

The role involves providing first-line support, managing incidents, and ensuring a high level of customer service. A leading IT services consultancy in Greater London is seeking a Service Desk Analyst to join their team. Ideal candidates will possess experience in ITIL processes and supporting PC ha

Key responsibilities include troubleshooting 1st line support issues, collaborating with external suppliers, and ensuring the reliability of IT services. Ideal candidates should possess strong technical skills, a customer-first mindset, and enthusiasm for technology. A leading pet emergency provider

A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations. Key responsibilities include managing user accounts, supporting hardware and software, and maintaining business systems. The position offers fl

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Providing 1st line technical support across our customer base via phone or email. Respond to email and phone support requests to ma

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). As a 1st line engineer, you wi

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. An ability to understand a customer’s query and identify next steps will take a patient and attentive nature. Record in detail all issues that a customer raises and ensure these

Are you passionate about helping people and solving problems? We’re looking for a friendly, enthusiastic, and tech-savvy individual to join our team as a 1st Line Support Desk Analyst. This is a fantastic opportunity for someone who enjoys working in a dynamic environment, has a keen interest in t

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

ITプロバイダーとの連携を通じてシステムの円滑な運用を確保します。クラウドベースのソフトウェアやセキュリティ管理も担当します。.Microsoft Dynamics 365 Business Centralの経験.

Candidates should have substantial experience in 1st line support and possess effective troubleshooting skills across various operating systems and technologies. A leading IT recruitment agency is seeking a skilled 1st Line Support Analyst in the United Kingdom. The role involves managing and develo

A leading recruitment agency is seeking an experienced Technical Support Engineer to provide infrastructure and technical support within a large organization. This is a fantastic opportunity for those looking to further their careers in a complex environment. The ideal candidate will have strong net

Provide 1st line support for client IT issues via phone, email, or ticketing system. IT support, helpdesk, or 1st line support, ideally within an MSP or managed IT environment. This is an early-career role for someone with 1+ years IT support experience, providing technical assistance to clients and

A fantastic opportunity has arisen for an experienced Technical Support Engineer / 1st/2nd Line Support Engineer to join a large, complex organisation on a permanent basis. Technical Support Engineer / 1st/2nd Line Support Engineer. The successful candidate will have a strong technical understanding

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Providing 1st and 2nd line desktop, laptop and mobile device support ac

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. A leading healthcare provider is looking for a dedicated 1st Line IT Support professional to join their team in Bromley. This role entails providing comp

Our client, a large facilities provider, is looking for a Junior IT Service Desk Analyst to provide 1st line support for internal and external stakeholders. Middlesex/West London working 5 days out of 7 on a rota basis of varying shifts with the earliest starting at 6 am and the latest finishing at

An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. Candidates should have a basic understanding of Windows PCs. Join a team that values support and employee development.

A leading UK IT services provider is seeking a 1st line technical support specialist to join their team. Ideal candidates will have a customer service background, strong IT knowledge, and excellent communication skills. Responsibilities include delivering exceptional technical support, troubleshooti

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. T

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

A prominent educational institution in Covent Garden is seeking a First/Second Line IT Support Analyst. You will provide essential IT support to staff and learners, ensuring excellent service quality. This role offers a competitive salary along with a variety of generous benefits including flexible

In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support. A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity.

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

A recruitment agency is seeking a 1st Line Support professional to join their team in Hinckley, UK. Candidates should have over a year of experience in IT support, strong communication skills, and a basic understanding of networking. You will be the first point of contact for internal users, trouble

A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative team. This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skil

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A leading IT support provider in the United Kingdom is seeking a First and Second-Line IT Support Technician to work in their prestigious London office. The ideal candidate will have experience in IT helpdesk support, a good understanding of Active Directory, and knowledge of Microsoft 365 and netwo

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Established in 2002, this organisation delivers comprehensive

A growing Managed Service Provider in Chorley is seeking a motivated 1st Line IT Support Engineer. Candidates should have at least one year of experience in an IT support role, strong problem-solving skills, and a desire to learn new technologies. The position offers career progression opportunities

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.