Trabajos 1st line support en SheffieldCrear alertas

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

The Service Desk Engineer will act as the first point of contact for IT support across the organisation, providing high-quality technical assistance to end users and ensuring incidents and service requests are resolved efficiently. The role supports the delivery of reliable digital services to both clinical and corporate teams. Key Responsibilities • Provide 1st line support via phone, email and service desk tools, • Log, categorise and prioritise incidents and service requests in line with SLAs, • Troubleshoot issues across hardware, software, network and user access, • Escalate complex issues to 2nd/3rd line teams where required, • Support user account management (Active Directory, password resets, access requests), • Maintain accurate ticket updates and documentation, • Contribute to knowledge base articles and continuous service improvement, • Support onboarding/offboarding processes for staffKey Skills & Experience, • Experience in a service desk or IT support environment, • Strong troubleshooting skills across Windows environments, • Knowledge of Active Directory, Office 365 and basic networking, • Experience using ITSM tools, • Understanding of ITIL principles, • Excellent communication and customer service skills, • Ability to prioritise workload and manage competing demandsDesirable, • Previous NHS or public sector experience, • Exposure to clinical systems (e.g. SystmOne, EMIS), • Basic understanding of cybersecurity best practices

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer 'Please note that this is a training course and fees apply’

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and

Employability Coach - Fixed Term Contract - 10 months\n\nLocation: Sheffield\n\nSalary: £33,055\n\nReporting to the Community Investment Manager, the Employability Coach will be responsible for providing employment and training advice and guidance to customers, working with them to understand the barriers and challenges they face and their ambitions for the future. Helping them to identify the skills and tools they need to seek employment or training now or in the future.\n\nWhat you’ll be doing\n\nWorking with customers from across the Customer Services Directorate, including Independence and Wellbeing and Neighbourhoods\n\nConducting 1:1 sessions coaching sessions, in schemes, homes and virtually.\n\nRunning drop in sessions within I&W schemes and community centres\n\nDelivering employability / pre employment workshops/ courses\n\nSignposting to other agencies through appropriate referral routes\n\nEmpowering front line colleagues to provide ‘in the moment support’ and generate more referrals to our team\n\nSupporting the delivery of funded programmes when required and relevant\n\nAligning service delivery with the aims and objectives of the Community Investment and Sustainable Neighbourhoods strategies, as well as the principles stated within the Community Investment model.\n\nWhat you’ll need\n\nRelevant professional qualifications / memberships (Institute of Customer Service Qualification, IAG level 3 or 4 qualification) or relevant working experience.\n\nOrganisation and ability to time-manage workload\n\nAble to deliver a high standard of customer service\n\nExperience of working in an employment and skills related field and / or Welfare to Work sector is essential for this role\n\nExperience of delivering 1:1 support to customers around employment and training\n\nExperience of using coaching techniques to help customers identify actions and solutions for themselves, promoting and maximising independence\n\nAbility to engage and build relationships with potential or trusted partner agencies or organisations, developing appropriate contacts and future networking opportunities\n\nExperience of providing training and peer to peer support to effectively share specialist knowledge and learning\n\nExperience of detailed administration and recording procedures, maintaining confidentiality in line with data protection and safeguarding regulations\n\nGreat Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check\n\nWhat we need from you\n\nYou will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.\n\nExcellent communication and customer service skills\n\nKnowledge of providing employability support or similar\n\nKnowledge or experience in coaching practices\n\nGood networker, with the ability to build relationships with relevant partners and stakeholders.\n\nGood IT skills\n\nTo ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places;\n\nTo deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met;\n\nTo promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies;\n\nTo observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy\n\nTo undertake appropriate training and staff development.\n\nTo identify and develop individual contribution in the delivery of the Great Places competency framework\n\nWhat we give you in return for your hard work and commitment\n\nPension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)\n\nWPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members\n\nThe Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more\n\nAnnual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays\n\nLottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50\n\nSavings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)\n\nSharing Greatness ¦ Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.\n\nHelp with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .\n\nAt Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.\n\nClosing date: 16th June 2026\n\nShortlist date: 17th June 2026\n\nInterview date: TBC

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

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About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

IT Support (EPOS Systems) Bolton £32,000 - £35,000 + Bonus + Training Are you an experienced IT Support professional? Are looking to join an iconic northwestern brand that supports multiple locations? Are you ready to join a company that will provide you the stability to grow in whichever direction you choose? On offer is an exciting opportunity to catapult yourself into a market leading company with great Infrastructure and support. In an engaging role responsible for supporting across the entire company. You will be managing, maintaining and training on the existing EPOS system, throughout the northwest, both in terms of hardware and software as well as managing system rollouts. In this role, the successful candidate will provide effective support by dealing with any issues that may arise in any of the stores across the northwest at a fast pace. As well as being a team player who conducts themselves in a professional manner, is ready to help, and enjoys having important responsibilities. The IT Support Professional will have a strong interest in IT maintenance as well as being a confident individual that will be ready to tackle new upgrade projects. The Role: • Resolve incoming problems efficiently and effectively, • Identify re-occurring problems and deliver a lasting solution, • Visit sites when necessary to ensure the best solutions and setups are delivered The Person: • Knowledge in SQL, EPOS and CCTV, • The ability to train people in multiple areas of IT, • Experience in the retail or consumer sector Keywords: IT Support, 1st Line, First Line, Service Desk Engineer, MSP, Bolton, Bury, Wigan, Manchester, SQL, EPOS, CCTV Reference Number: BBBH19416 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Location: Remote Salary: £80,000 - £90,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and forward-thinking Developer Experience Engineer (DevEx) to join our Engineering team and help us shape and deliver the next generation of Arbor’s developer experience. The remit and focus of the role is to focus on building the tools, templates, and automation that improve how our engineers design, build, and deploy software, securely and efficiently. You will play a key role in establishing our Internal Developer Platform (IDP), standardising engineering workflows, embedding AI-assisted development, and strengthening our secure-by-design culture through close collaboration with the DevSecOps function. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a collaborative and highly technical candidate, this is the role for you. Core responsibilities • Internal Developer Platform (IDP), • Design, build, and maintain Arbor’s IDP, providing self-service tooling, consistent build pipelines, and standardised deployment workflows., • Develop project scaffolding and templates that allow engineers to rapidly bootstrap new services with best practices built in., • Integrate core engineering systems (CI/CD, observability, service catalogue, documentation) to provide a joined-up developer experience., • Collaborate with the Platform Engineering and DevSecOps teams to ensure the IDP embeds security scanning, dependency management, and compliance controls by default., • AI-Enabled Developer Productivity, • Embed AI-assisted tooling (e.g. Claude Code, Codex etc) into the developer workflow., • Partner with the Head of Developer Productivity to define and measure AI efficiency metrics., • Develop plugins, workflows, or integrations that help engineers use AI tools safely and effectively., • Contribute to the continuous improvement of AI onboarding, training, and developer enablement., • Tooling & Workflow Standardisation, • Consolidate and rationalise the engineering toolchain, ensuring consistency across teams., • Build automations and command-line utilities to streamline repetitive development tasks., • Maintain and improve shared build/test/deploy templates and scripts., • Collaborate with teams to identify pain points in the development lifecycle and propose solutions., • Collaborate with DevSecOps to build and maintain reusable secure coding templates, CI/CD guardrails, and compliance checks., • Metrics & Continuous Improvement, • Contribute to the collection and reporting of developer productivity data (e.g. build times, PR cycle times, deployment frequency)., • Support automation and observability for key developer metrics., • Participate in post-implementation reviews to quantify the impact of new tooling or process changes., • Strong background in software engineering (hands-on experience with modern backend or full-stack development)., • Experience designing and building developer-facing tooling, pipelines, or platform components., • Familiarity with Internal Developer Platforms (e.g. Atlassian Compass, Backstage, or similar)., • Practical experience with CI/CD systems (GitHub Actions, Jenkins, CircleCI, etc.) and cloud-native deployment (AWS preferred)., • Understanding of AI-assisted development tools and enthusiasm for driving adoption in a structured, measurable way., • Working knowledge of Snyk or equivalent security scanning tools, and understanding of how to embed these in developer workflows., • Strong automation skills (Python, Bash, or equivalent scripting)., • Working knowledge of software delivery metrics (e.g. DORA, SPACE) and experience using data to drive improvement., • Collaborative mindset and ability to partner across multiple engineering teams. Bonus skills • Experience working in SaaS or multi-product environments., • Familiarity with service catalogues, developer portals, or platform observability tooling., • Exposure to AI model integration or prompt engineering., • Experience contributing to open-source developer tooling., • Previous work in education technology or regulated industries. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more. Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools. Experience in a 1st or 2nd line IT support role (MSP experience a bonus).

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit JBRP1_UKTJ

Installation Manager Offering £45,000 - £50,000 Basic Salary + Company Car & Benefits! Our client is an established UK manufacturing business. Due to continued growth, our client is currently recruiting an Installation Manager to support their clients based in the South of England. The Installation Manager will be responsible for leading, managing, and developing a territory-based team of Installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality. The installation team are spread across the South of England, requiring regular travel to customer site, whether that be to support the installation team directly, conduct periodic installation audits or to meet with customers to review and discuss installation availability. Installation Manager Key Responsibilities Recruitment and Team Management of both direct labour and subcontractors inspire, motivate, build rapport and trust, provide focus and direction, whilst identifying and facilitating training requirements for both new starters and existing team members. Financial and Operational Management - continually monitor installation resources and maintain efficiency levels to achieve required KPIs and lead times. Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments. Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs. Carry out regular team meetings and toolbox talks. Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements. Oversee stock controls and conduct stock takes as required. Ensure the installation team have the correct stock to allow them to complete their jobs successfully 1st time. Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, accident investigations and method statements are completed and maintained as required in line with our clients policies and procedures. Electrical Compliance Representation: Attend and represent our client at Annual NIC/EIC assessments to uphold and verify electrical compliances. Manage all client contracts within the defined area, including attendance at pre-start and review meetings with clients. Also, be the point of contact for any customer or client complaints, ensuring issues are resolved in a timely and professional manner. Installation Manager Skills & Experience Experienced Electrician with valid 18th Edition certification. NVQ Level 3 Electro Technical Services qualification or equivalent. Be an effective communicator who builds rapport well and inspires others. An experienced leader with experience of managing a territory-based installation team would be ideal. IOSH or SSSTS certification would be advantageous. The Installation Manager position is offering £45,000 - £50,000 Basic Salary plus Company Car and Benefits for the successful candidate. As this position is field based, the successful candidate will ideally be based in the Salisbury area. All successful candidates will be contacted within 5 days of application for the position of Installation Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency. JBRP1_UKTJ

We are recruiting for a Facilities Co Ordinator to start immedaidiately Start Date - 1st June 2026 Days - Monday to Friday Hours - 8am to 5pm Pay Rate - £12.71 + HP to £14.00 + HP Job Purpose To support the Colleague Services Coordinator by providing operational facilities support across the Aviva estate, delivering a high standard of workplace services and ensuring a safe, compliant, and customer-focused environment. The role supports the day-to-day running of the building, ensuring all services meet contractual requirements, client expectations, and Mitie standards. This aligns with the wider objective of ensuring facilities operate efficiently and in full compliance with service specifications. Key Responsibilities • Support the delivery of all FM services across the site (cleaning, meeting rooms, waste, post, etc.) • Carry out Soft Service reactive tasks and requests to ensure smooth operation of the building • Set up meeting rooms in line with client requirements and service standards • Ensure all workplace areas are always maintained to a high standard • Report and log service issues via CAFM/helpdesk • Provide front-line support to Aviva colleagues and visitors • Deliver a “high-standard” workplace experience • Assist with queries relating to event bookings, and facilities services • Proactively resolve issues and escalate where required • Fol...

IT Systems Administrator (1st Line) £35-38k+ Benefits.Are you an IT professional looking to take ownership of a varied and hands-on IT environment? This is a fantastic opportunity to join a well-established organisation, providing 1st and 2nd line support across a range of systems and devices, whil

Secondary Teacher of Geography - Canterbury • Job Title: Teacher of Geography, • Key Stage: 3 & 4, • Location: Canterbury, Kent, • Start Date: 1st September 2026, • Salary: £32,916 to £51,048 (In line with your current pay scale), • Full/Part Time: Full Time Secondary Teacher of Geography - Canterbury Academics have been approached by a well-respected secondary school in Canterbury who are seeking a Teacher of Geography. This role is starting in the new academic year and the successful applicant will be offered a permanent contract. The school are seeking to appoint an ambitious, talented and inspiring classroom practitioner to teach Geography across all ability groups in KS3 and 4. What you'll need to succeed: • Be a qualified Teacher (QTS - PGCE, B.Ed, GTP), • Be experienced in planning an appropriate and challenging curriculum, • Have a thorough knowledge of present curriculum developments, particularly those relating to Geography., • Be an inspiring teacher with real enthusiasm for the subject, • Be able to motivate their students, • Be committed to high standards for both staff and students, • Be prepared to contribute to the extra-curricular life of the school, • Have excellent knowledge/experience of teaching Geography If you hold the relevant experience and wish to be considered for the above supply role, please click 'APPLY NOW' below to submit your most up to date CV and application for review. Academics are a leading national education agency who specialise in the recruitment of permanent, long term and daily supply teachers and support staff. Once completing your free registration with Academics you will be allocated a dedicated consultant, who will support you with your career and who will give you access to a variety of flexible opportunities, all at great rates of pay! JBRP1_UKTJ

Senior Infrastructure Engineer Contract Length: 12 Months Location: Salisbury full time on site Security Clearance: Live and active DV Minimum Requirement: As a Senior Infrastructure Engineer, you will provide advice and direction on digital infrastructure technical design, implementation, and support of infrastructure technologies. This role will be supporting the running and development of on of Dstls systems, for example they will be working with the current Senior Infrastructure Engineer to; carryout hardware capability refreshes, upgrades, and developments, manage user accounts, configure and install software, and support users and wider project tasking. Responsibilities: Scope out potential solutions with users for digital infrastructure issues and assess the effort and cost involved with implementation. Produce documentation to be used in proposals, following standard project processes and procedures Evaluate hardware and software (within server, network, storage or desktop environments) to ensure that the test and integration of new products (both hardware and software) for successful incorporation into program infrastructure Provide administration, support, and enhancement of the digital environment for example: o User accounts o Control the network access integrity o Manage the data, in terms of space allocated to data o SAN optimization Provide first to last line support to ensure the right support Be aware of the relevant timescales and to respond, fix or escalate according to the limits set out within that structure Accurately assess time to complete tasks to ensure operational and user success Essential: A thorough knowledge of Microsoft Windows workstation and server deployment, system management, and desktop support. Experience in the management and deployment of Windows Domain Services, including Active Directory services and account management, Group Policy management, DHCP and DNS services. Microsoft Windows patch management using WSUS. Administration of Hyper-V virtualization systems. Management of Microsoft SQL servers and Failover clustering. Documentation Skills, with the ability to produce documents for use by colleagues. Sound knowledge of the latest developments and future strategy for their technology area. A can do attitude. Self-paced, motivated, and capable of independent problem solving and fault finding. 1st to last line support as part of a small team. Desirable: Advanced Infrastructure skills covering administration. Fault finding/diagnosis and fix, File/Print Clusters. Enterprise thin client environment including SmartCards and PKI. Messaging (Microsoft Exchange server and Database Availability Groups (DAG)). Hardware build and evaluation experience. Experienced in the deployment and management of Trellix (McAfee) security systems. Linux server system management, ideally Red Hat Enterprise Linux (RHEL) Network communications and routing (ideally Cisco), and VOIP / VTC solutions. JBRP1_UKTJ

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals, • Troubleshoot hardware, software, and basic network connectivity issues, • Support Windows and/or macOS operating systems and common business applications, • Assist users with account access, password resets, and basic security practices Server & Infrastructure Support • Monitor on-premises and cloud-based servers for availability and performance, • Assist with basic server administration tasks (user accounts, permissions, services), • Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management, • Perform routine patching and updates for servers and end-user devices, • Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms), • Verify patch compliance and report issues or failures Hybrid Environment Support, • Support systems in a hybrid environment (on-premises and cloud-based platforms), • Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services, • Help maintain secure access to systems for remote and on-site users Documentation & Process, • Log incidents, requests, and resolutions accurately in the ticketing system, • Follow standard operating procedures and contribute to IT documentation, • Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: • 1–2 years of experience in an IT support or service desk role, • Basic understanding of:, • Windows operating systems (Windows 10/11, Windows Server fundamentals), • End-user hardware troubleshooting, • Networking fundamentals (TCP/IP, DNS, DHCP), • Familiarity with patching and endpoint management concepts, • Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer • Experience supporting a hybrid IT environment (on-prem + cloud), • Exposure to Microsoft 365, Active Directory, and Azure/Entra ID, • Familiarity with endpoint management or patching tools, • Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to £45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st, 2nd and 3rd Line Applications Support, working closely with internal users and third-party suppliers, and contribute to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills.Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments.Call Experis IT on (phone number removed) for more detail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Green Folk in Basingstoke is looking for an Audio Visual Helpdesk Engineer to provide office-based technical support. This role involves problem-solving IT equipment issues through phone and remote support while maintaining a high level of customer satisfaction. The ideal candidate should have a str

A typical week as a 1st Line IT Support Engineer: Effectively responding to first-line support queries from customers using the company’s software via phone call and email Providing an accurate, efficient and customer-focused response Escalating issues to 2nd line support when necessary De

The Role 1st Line Log and manage incidents via the service desk Provide remote and desk-side support Troubleshoot Windows 10/11, Microsoft 365, hardware and printers Manage users in Active Directory & Microsoft 365 Escalate complex issues appropriately 2nd Line Advanced troubleshooting a

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

Customer Support Technician providing phone and chat support, handling complaints, and problem-solving for end-users and installers.

Seeking a 1st Line Support Engineer to provide remote technical assistance for a diverse client base, troubleshoot issues with Windows OS and Office 365, and escalate complex problems. Responsibilities include managing support tickets and maintaining systems.

Why Join Us? ✅ Competitive salary & benefits: Up to 10% bonus ✅ Generous time off: 25 days holiday ✅ Exclusive discounts: Up to 60% off for you, your partner, and loved ones ✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance ✅ Career development: Fantas

Registered as self-employed (or willing to register). No chasing clients – steady stream of jobs through the app. Please note that due to visa restrictions, applicants on Student visas will be unable to proceed with applications for these opportunities.

Registered as self-employed (or willing to register). No chasing clients – steady stream of jobs through the app. Please note that due to visa restrictions, applicants on Student visas will be unable to proceed with applications for these opportunities.

You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Banstead. Your days as a Care Assistant will be varied, interesting

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and duri

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Yo

Registered as self-employed (or willing to register). No chasing clients – steady stream of jobs through the app. Please note that due to visa restrictions, applicants on Student visas will be unable to proceed with applications for these opportunities.

Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude. At RBH we believe our people are our biggest assets and understand the value in putting them first. Maintaining the cleanliness, safety, and

With a strong reputation across the region, the service provides a range of safe accommodation options, including refuge and dispersed housing, alongside wraparound support and partnership working to achieve sustainable outcomes for residents. Managing and supporting a team of support workers, volun

We provide care for people from all backgrounds, and we are looking for passionate carers who can demonstrate the highest quality of care to ensure our service users are always treated with nothing but the best. Assisting Clients with their medication at the agreed level of support and as detailed i

Strong understanding of statutory responsibilities, service transformation, partnership working and performance improvement. Ensure compliance with statutory duties, professional standards and safeguarding responsibilities. Strong political awareness and stakeholder management skills.

For us mindset and potential matters just as much as experience, that’s why we’re looking for Support Workers who are:. Because we’ve been there before, the support we offer our Support Workers is meaningful, practical and designed to help you thrive in your role. As a Support Worker, you won�

The team benefits from a permanent management structure headed by Team Manager, with Assistant Team Managers who offer direct supervisory role to Social Workers and pride themselves on offering quality monthly supervision through reflective, open, and strength-based support. We offer access to wider

North Star runs four small, therapeutic children's homes across Surrey and Berkshire, supporting young people with EBD, CSE, CCE and mental health needs. You will be the senior practitioner on shift, mentoring the RSW team, leading on day to day care planning, supporting the Deputy Manager, and acti

Your role will be to provide consistent, positive support while promoting their safety, wellbeing, and development. An understanding of trauma-informed practice and supporting young people with emotional and behavioural needs. Applicants must already have the unrestricted right to work in the UK.

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Billingham, County Durham? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and frien