1st line support jobs in LiverpoolCreate job alerts

As a 1st Line Engineer, you will be the first point of contact for our users, providing support by phone, email, and remote tools. We are looking for a 1st Line Engineer to join our team in Liverpool. You will log, diagnose, and resolve issues where possible, and escalate more complex problems to 2n

• Junior Network Engineer, • Liverpool - 5 days a week in the office Furthermore, you will support the 1st Line team by helping to troubleshoot and resolve network issues, while developing your technical skills and have the opportunity to assist with remote implementations under guidance. Main duties and responsibilities: • Provide technical support to customers and internal teams, primarily assisting with 1st Line escalations, • Help monitor, troubleshoot, and resolve network issues across LAN/WAN, SD-WAN, Wi-Fi, and Unified Communications environments, • Assist with remote implementation tasks under the guidance of senior engineers, • Participate in training and development programmes to build your technical expertise, • A strong interest in networking and IT infrastructure, • Basic understanding of networking concepts (eg IP Addressing, routing, switching), • Working towards or holding a CCNA or equivalent certification, • Good communication skills and a willingness to learn, • Highly organised and resourceful, with attention to detail, • Dynamic self-sufficient individual who works well in team environment often matrixed and on their own, • Ability to work under pressure in a fast paced business environment

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. IT Service Desk Analyst - 1st Line - Liverpool. Excellent understanding of various systems and a passion for learning about new and upcom

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. Working with helpdesk software, MS Office 365 & Windows 10.

Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case updates, Knowledge Base articles and activities are all performed to a high standard. Good level of TCP/IP networking and wireless networking knowledge. Providing 1st/2nd Line technical support, a

There is tremendous scope for progression with this role and working with us will open up a host of opportunities for further learning that can be done online at your own pace. T Field Engineer, Entry Level, Nationwide, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second

At least 12 months experience on a busy IT Help Desk or 1st line support role. You will have full ownership of your calls, prioritize incidents quickly, and maintain high customer service standards in line with SLAs. This role combines technical support and customer service, ideal for those looking

As a Technical Support Advisor, you'll be the first point of contact for our valued customers, ensuring they receive exceptional service and technical support:. Meet agreed SLAs and targets while maintaining the highest standards of customer service. This is an excellent opportunity to provide first

As a 1st Line Support Analyst, you’ll be the first point of contact for IT support queries, helping users across the business stay connected, productive, and secure. We’re looking for a proactive and customer-focused 1st Line Support Analyst to join our high-performing IT Service Desk team. Laun

Desktop Support Engineer (1st / 2nd line) Newcastle onsite. Provide 1st line support in line with SLAs. Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle.

The role will start with IT admin and then you will be eased into more of a 1 st line support role where you are speaking to clients helping resolve their IT issues. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line IT Su

As a First Line Service Desk Analyst, youll serve as the first point of contact for IT support queries, assisting users across the organisation. A leading organisation is currently seeking a motivated and customer-focused First Line Service Desk Analyst to join its dynamic IT support team. Youll

We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire). Substantive experie

As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources t

As a First Line Service Desk Analyst, you'll serve as the first point of contact for IT support queries, assisting users across the organisation. A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. You'll b

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. First Line Support Engineer - Hybrid (2 p/w days in the office - post training). You will be responsible for delivering 1st line IT support services to the customer b

This is a full-time position with early starts and late finishes on a rota basis, onsite in Middlesex/West London, working 5 days out of 7 on shifting hours with the earliest start at 6:00 am and the latest finish at 11:00 pm. Troubleshoot and investigate various 1st line technical issues for a vari

All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker based within West Midlands e

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. You should have an understanding of the rights and responsibilities o

At Cambian, you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, based within Halewood every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. Build strong, meaningful relationships and provide emotional sup

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will b

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. You should have an understanding of the rights and responsibilities o

To participate in the day-to-day implementation of individual support plans and activities within a challenging environmentTo maintain effective communication and liaison with service users, families and other whilst respecting appropriate confidentialityTo support service users with the preparation

Our residents need highly specialised care to get the most out of life, and you'll be there deliver that by assisting with daily living, providing support and companionship and sharing great moments and memories too. Your empathy and warm-hearted approach will shine through, but above all, you'll h

Assisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purpose. You MUST be 21 due to Ofsted regulations. We are looking for people who are flexible, reliable, adaptable able to read situations to help our young people make positive choice

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of c

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

Falkirk Council are looking to recruit a Support for Learning Assistant (Grade E) for the Thistle Wing and Annexe which is a provision for children with severe and complex additional support needs within Kinnaird Primary School. Undertake a range of whole school support activities and pupil support

We need somebody who can provide a supportive role in the lives of young people, able to give advice, assistance and support in order to help empower young them in addressing past and present difficulties. Fostering ambition in young people, assisting them in achieving their goals and maximising th

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. You will work enthusiastically as a member of a team that promotes and supports Adults with Support N

All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Support Worker based within West Midlands every moment

This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person

West Midlands- Bank Support Worker [SYS-19883]. Our homes are specialist mental health services and are established, offering adults person-centred care. We are unable to consider skilled or student visa applicants for this opening.

What matters most is your positive attitude, strong work ethic, and ability to work well with others. Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from yo

As the school cook you will be required to manage the smooth running of the kitchen on a daily basis, ensuring lunches and dinners are produced to a high standard for students, some of which are on restrictive diets, staff and visitors. Managing the kitchen team, budget, stock control, menu plannin

We are now looking for an IT Finance Systems Support Lead to play a pivotal role in supporting and optimising our billing system (Civica, formerly Coldharbour) and our procurement system (Medius). This is a fantastic opportunity for someone with strong technical support and people management experie

Assist with daily living tasks, medication administration, and behavioural support. Implement positive behaviour support (PBS) strategies and de-escalation techniques. You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maint

You will be an experienced qualified, registered social worker, who has completed your ASYE and have the commitment and passion to be at the forefront of delivering best practice and support to children, young people and families. To deliver and provide social work services, at a level appropriate f

Assist with daily living tasks, medication administration, and behavioural support. You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maintain independence and improving their quality of life. Implement positive behaviour s

A calm, professional manner – able to provide consistent support without stress. Providing general administrative and PA-style assistance as required. This is a fantastic opportunity for someone who is organised, engaged, and interested in accessibility, disability support, or education.

We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish. What We’re Looking For We welcome applications from candidates who take pride in maintaining high standards of cleanliness and enjoy working as part of a

Blue Light Discount CardUp to 28 Days HolidayFull induction programme to Care Certificate StandardsDedicated learning & development programmesWe provide free training to achieve qualification in Social CareAccess to a wide range of free online courses for all staff on a variety of topics for sel

What you’ll be doing: Checking on residents throughout the day and night to ensure their wellbeing and comfort Providing personal care with kindness and respect, supporting residents with daily activities while encouraging their independence Helping residents maintain their dignity and self-esteem

Health benefits, including dental and optical cashback after two years 24/7 support: Helpline and hardship grants via the CareTech Foundation A Welcoming Home: Work in a comfortable and well-designed space Expert Training: Two weeks of fully funded induction Career Growth: Fully Funded Diplomas (Lev

Contracted to 13 hours per week Flexible shifts on offer; days This is more than just a job; it’s an opportunity to make a real impact by helping people stay connected, stimulated, and truly feel part of a community. As an Activities Assistant, you’ll support residents to rediscover hobbies, cel

If your best traits are positivity, friendliness and innovation then this job is for you! Main Duties and Responsibilities: To participate in the day-to-day implementation of individual support plans and activities within a challenging environmentTo maintain effective communication and liaison with