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As an IT Service Desk Analyst, you will provide 1st line and some 2nd line technical support to internal customers. Previous experience in a 1st/2nd line IT Service Desk support role.

About the Role The Opportunity The Hinkley Point C (HPC) Site Fire Safety Manager will be responsible for ensuring the HPC Construction project, remains fully compliant with all UK fire legislation, EDF/HPC requirements and nuclear site licence conditions through the implementation of a fire safety management system that includes strategies, standards and procedures. Reporting directly to the Head of Site Risk Management & Control of Work, the HPC Fire Safety Manager will be considered the ‘Competent Person’ as defined in the Regulatory Reform (Fire Safety) Order 2005 and will manage the Fire Safety Team. The Fire Safety Manager will also be responsible for the development and management of a positive Fire Safety Culture for the HPC Project including the wide array of contractors that support the project, management of a Fire Safety Assurance programme, development of temporary fire safety solutions, review of fire risk assessments and continual development of fire safety arrangements and systems on the HPC Construction Site. Pay, Benefits & Culture In addition to a competitive salary we offer a competitive benefits package, including a company pension scheme, and a wide range of flexible benefits to suit your lifestyle. We are talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans. At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you are in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated. Here, we do right by each other and everyone’s welcome. We are on an action-oriented journey, championing equity, diversity, and inclusion. We would like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility. We are a disability confident employer, and we will do all we can to help with your application. Please let us know if you need to request reasonable adjustments. We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That is why we support you to pursue a career that is unique to you. Because success is personal. What You’ll Be Doing The HPC Project is one of the largest infrastructure projects in Europe. The project marks the rebirth of the UK's nuclear industry and will present invaluable opportunities for Somerset, the Southwest and wider UK. The Project requires the expertise and support of many contractor organisations to deliver the project safely, to the right quality, on schedule and within budget. The Fire Safety Team manages Fire Safety for the HPC Construction Site and audits and assures Fire Safety standards are met and maintained throughout the project. The team work closely with the construction and delivery teams as well as the site contractors. The HPC Site Fire Safety Manager will work within the HPC Principal Contractor team and engage with and establish working relationships as a minimum with the Programme Construction Delivery Leads, Programme Managers and the Tier 1 fire managers / advisors which enables high performance in the control of all programme fire safety risks. The HPC Site Fire Safety Manager will provide the Principal Contractor advice, guidance, and standards to support activities which focus on establishing, promoting, maintaining, and continually improving the Fire Safety management arrangements and culture across the HPC Project. The HPC Site Fire Safety Manager will manage the team of Lead Fire Safety Advisors and Fire Safety Advisors and establish and maintain the programme meetings, forums and engagements which plan, manage, monitor, coordinate and review HPC fire safety. The Fire Safety Manager will set KPIs to monitor team performance, set standards to demonstrate continual improvement in fire safety across the site and develop and schedule assurance audits and inspections for the Fire Safety Team. Principal Accountabilities Include: - • Manage the HPC Construction Site Fire Safety arrangements and team to support an integrated approach to deliver adequate fire safety arrangements., • Establish, monitor and review a robust Fire Safety management system including the setting of policy, standards and strategies., • Anticipate future fire safety needs on the construction site based on the anticipated risk profile and ensure construction activities can continue in line with project requirements whilst ensuring legislative compliance to meet our Zero Harm ambition., • Manage the Fire Safety Team, delivering monthly and annual objectives, goals and KPIs to support and measure the HPC delivery programme., • Establish and maintain the required fire safety meetings, forums and engagements which plan, manage, monitor, coordinate and review fire safety in accordance with the HPC site requirements., • Support key regulatory interventions and inspections leading on fire safety related matters and being a key stakeholder to provide the Regulators confidence in the adequacy of fire safety arrangements on the HPC Construction Site., • Manage a Fire Safety Assurance programme to assure fire safety standards across the HPC Construction Site, identifying findings and actions, ensuring timely close out and completion., • Produce relevant, regular and appropriate fire safety performance reports and dashboards, in accordance with agreed timeframes, which will include the identification of trends and early warnings of possible issues, recommending appropriate action., • Work closely with your Fire Safety Engineer to provide compelling advice and guidance to deliver a mix of conventional and goal-based fire safety solutions during the construction phase of the HPC project., • Ensure the HPC project wide fire risk register(s) are established and maintained for all temporary and permanent assets being constructed and undertake associated risk-based inspections and other assurance activities., • Assist the HPC Fire Response/Fire Assurance/HPC Safety Teams in resolving fire safety issues by liaising with Tier 1 contractor’s teams and their management in regard to the fire safety control measures necessary to reduce and mitigate the risk of fire at the HPC construction site., • Provide assurance and advice on compliance with applicable fire related legal duties., • Be an effective and pragmatic member of a team of construction, health, safety and environmental professionals., • Liaise with the HPC construction insurers on matters relating to fire safety at the HPC site when required., • Responsible for the proactive engagement with the ONR and delivery of intervention outcomes and recommendations., • Responsible for the pastoral care of the team including leave arrangements, sickness monitoring, CDP, performance review and overall wellbeing in the workplace., • Implementation of immediate action and recommendation where dangerous conditions are identified, up to and including the prohibition of works. You will have excellent communication skills with the ability to develop wide network and working relationships within EDF and the construction industry. Significant fire safety experience including within a large project and the construction environment. Excellent knowledge of national and international fire safety standards. Competent in using Microsoft applications and an aptitude to learn new software packages. Highly skilled in the analysis of technically demanding and detailed information and quickly identifying the underlying trends, issues and risks. A level 4 qualification in Fire Risk Assessment. Knowledge of CDM Regulations. Knowledge and experience of interfacing with the ONR or HSE. Membership of the Institute of Fire Engineers (IFE, Members grade). Health, Safety & Fire Safety Qualified via an approved professional body or organisation i.e. UK Fire Service College, FPA, IFE, NEBOSH etc with a minimum of 2 years' experience. Desirable you will have a Chartered membership of IOSH or equivalent. Closing date for applications is Thursday January 1st, and interviews will follow early 2026. #HinkleyPointCJobs #LI-Hybrid #DestinationNuclear #EDFNuclearJobs Success is Personal. It's your journey, powered by us. Join us and drive the transition towards an Electric Britain.

As an IT Service Desk Analyst, you will provide 1st line and some 2nd line technical support to internal customers. Previous experience in a 1st/2nd line IT Service Desk support role.

IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: IT Service Desk Analyst Location: St. Mellons, Cardiff Hours: Full time 37.5 hours per week Contract: Permanent Salary: £26,161.25 per annum Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. What You’ll Do • Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally., • Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations., • Support users with their computers, Microsoft Windows, Office, and more., • Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence., • Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! Who We’re Looking For: • Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment., • Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting., • A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way., • Organised, proactive, and able to prioritise tasks in a busy environment., • Eager to learn, share knowledge, and contribute to a positive team culture. Why Join the Team? • Be part of a supportive, inclusive team that values your growth and well-being., • Opportunities for professional development., • Make a real impact by supporting colleagues who deliver vital services for Victim Support., • Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference? If you’re excited to help others and grow your IT career, we’d love to hear from you! Apply now and become a key part of the Technology support team. Benefits include: • Flexible Working Options: Including hybrid working., • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave., • Birthday Leave: An extra day off for your birthday., • Welcome Bonus: £500 on successful completion of probation period., • Pension Plan: 5% employer contribution., • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments., • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts., • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance., • Wellbeing Support: Employee assistance programme and wellbeing support., • Inclusive Networks: Access to EDI networks and colleague cafes., • Sustainable Travel: Cycle to work scheme and season ticket loans., • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. #INDNFP Please note this role is being advertised by NFP People on behalf of our client.

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