1st line support jobs in RichmondCreate job alerts

IT Support Analyst (1st & 2nd Line) – On‑Site, West London.Between Isleworth & Hounslow (On‑site).Join a collaborative team delivering essential 1st and 2nd line technical support to finance professionals within a busy shared services centre.You’ll be the go‑to person for troubleshooting,

A technology support provider in Isleworth is seeking an IT Support Analyst for on-site technical support roles.The position involves providing 1st and 2nd line support, managing user devices, and collaborating with finance teams to ensure minimal operational disruption.Candidates must possess stron

This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Good understanding of security good practices. Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs.

A leading broadcasting company in the UK is seeking a Platform Controller to provide first line technical support for broadcast content. The position is on-site at the Osterley campus, offering a robust training program and various employee rewards and benefits. The role involves minimizing downtime

Working in Tech, Product or Data at Sky is about building the next and the new.From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still.We turn big ideas into the products, content and services millions of people love.And we do it all right here at Sky.Platform Contr

This role offers the chance to provide 1st and 2nd line support to over 600 users across multiple sites in Leicester and Rugby. The successful candidate will troubleshoot hardware and software issues and assist in system administration tasks. A reputable UK organization is looking for an IT Support

A leading recruitment firm is seeking a proactive 1st Line Support Engineer for their IT team in England. You will be the first point of contact for technical queries, providing support for hardware, software, and Microsoft Dynamics Business Central. This role requires strong problem-solving skills

Technical Support Engineer / Service Desk - (1st & 2nd Line). System administration with Active Directory. Monthly one‑to‑ones provide space to talk honestly about progress, goals, and next steps, rather than box‑ticking reviews.

We have recruited for this company for 20 years, we can provide you with the best support throughout the application process, fast-track your CV to the hiring manager and give you the best guidance to be successful in your interview - Call us to discuss the salary and how to proceed!. Applicants for

If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engine

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

A leading residential property developer in London is seeking a proactive Service Desk Analyst to provide first and second line IT support. The ideal candidate will have a Level 3 qualification or equivalent and proven experience with helpdesk systems.

A recruitment agency seeks an IT Service Desk Analyst in Epsom to provide technical support in a hybrid work environment.

This role is ideal for someone with solid 1st line support experience who wants to enhance their skills in device management and Microsoft services. A technology recruitment firm is seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge. Responsibilities include providing

This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. Ideal candidates will possess strong troubleshooting sk

Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues. Support user administration tasks including Active Directory, Azure AD, and M365. This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device manag

The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. This role focuses on providing high-quality IT support to both office-based and remote staff. Strong ITIL knowledge and experience with service mana

A leading financial services firm in the UK is seeking a Support Engineer with extensive IT support experience to deliver high-quality assistance for complex technical issues. The role involves maintaining IT systems, mentoring team members, and improving service provisions while ensuring effective

The role involves providing 1st line support and the opportunity to gain exposure to 2nd Line responsibilities. An established IT Managed Service Provider in London is looking for a motivated 1st Line Engineer to join their team. The ideal candidate will possess strong customer service and troublesh

A leading SaaS company in the UK is looking for a 1st Line IT Support Engineer to join their award-winning team. You will respond to and resolve customer queries while assisting with software testing. In this role, you will provide exceptional support, engaging clients and managing their use of the

A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations. Key responsibilities include managing user accounts, supporting hardware and software, and maintaining business systems. Ideal candidates will

Inspired Online Schools is expanding its IT department and is seeking an IT Support Technician based in the South Wales, Crickhowell Office to support a rapidly growing online education provider. Provide remote support to 400+ employees and 8,000+ students. Excellent customer‑service orientation a

A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative team. This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skil

A leading IT solutions provider is seeking an experienced 1st / 2nd Line Support Analyst for a three-month contract in Morden. The successful candidate will provide high-quality technical support, ensure excellent customer service, and troubleshoot hardware and software issues. This onsite role offe

A leading IT services company in London is seeking 1st and 2nd Line Support Engineers to join their expanding technical team. Ideal candidates are proactive and personable, with strong technical skills in server management and client relationship building. This is an excellent opportunity to advance

Able to anticipate and understand customer expectations and ensure customer requirements are met and expectations appropriately managed. This is a great opportunity for someone who has some experience in IT Support but is seeking a new position that will give them broader exposure to IT in a rapidly

An IT recruitment agency is seeking a 1st Line IT Support Engineer for a full-time position in Midsomer Norton. The position offers a salary range of £24,000 to £26,000, making it a great opportunity to start your journey in the IT industry. The successful candidate will work with a high-performin

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. This role is

A leading recruitment agency is seeking an IT Support Assistant to provide tailored IT support within a small, friendly organization. Ideal for someone with prior IT support experience or a recent IT graduate.

The role will include: providing 1st and 2nd line support, setting up and maintaining IT equipment and work stations, troubleshooting user issues, training staff on software and equipment, logging IT problems and their resolution, liaising with third parties over licenses and issues, overseeing and

Ideal candidates should have prior experience in software support and strong communication skills. A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL.

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

An IT consultancy firm in Hull is seeking a 1st Line IT Support Engineer to provide comprehensive support for desktop and server environments. Interested candidates must demonstrate strong communication skills and a full UK driving licence. The role involves diagnosing technical issues, maintaining

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

You'll fix issues with computers, printers, and networks, provide technological support for allTrust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support to more complex digital solutions. To assis

We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation. This role is ideal for someone with a strong technical backgr

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Deliver 1st line technical support, logging and categorising s

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

The role requires at least 2 years in 1st Line IT Support. A leading IT solutions provider is seeking an experienced IT Technician to offer onsite support across London and surrounding areas. The ideal candidate will have strong Microsoft Windows and 365 skills.

You will assist with first-line support, learn about server administration, and engage in cybersecurity practices. A London-based education trust is looking for an IT Apprentice to provide technical support and develop essential IT skills in a hands-on role. This role offers structured training and

The role includes providing first-line support, maintaining IT equipment, and learning cybersecurity practices. With a focus on professional development, you’ll receive robust training while gaining practical experience in a supportive environment. A leading IT training provider in Greater London

A recruitment agency is seeking an IT Support Analyst (1st Line Support) based in London. Responsibilities include troubleshooting user issues, managing service requests, and assisting with onboarding. Candidates should have at least 1 year of relevant IT experience and proficiency in Windows 11 and