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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

1st Line Support Engineer – Be the first voice they trust. £25,000 – £28,000 | Fareham, Hampshire | Full-time onsite Everyone starts somewhere in IT. But not every 1st line role sets you up properly. Some are just ticket factories… Reset passwords. Move things on. Repeat. This one isn’t. You’ll be the first point of contact for customers - the person they rely on when something stops working, when they’re stuck, or when they just need someone to explain things clearly. If you enjoy helping people and want to build real IT skills at the same time, this is a strong place to do it. What’s in it for you? • Salary: £25,000 – £28,000, • Location: Fareham (full-time in the office), • Exposure: Microsoft 365, Windows environments, and broader infrastructure, • Learning: Hands-on experience across a wide range of technologies, • Team: Supportive environment where you can ask questions and develop, • Progression: A solid foundation into 2nd line and beyond What’s the role really about? You’ll be the front door of the IT team. Taking calls. Responding to tickets. Helping users get back up and running. But more than that, you’ll learn: • How to troubleshoot properly, • When to fix vs when to escalate, • How IT environments actually work in the real world It’s not just about answering tickets. It’s about building your confidence and capability. What you’ll be doing • Acting as the first point of contact for IT support queries, • Logging, prioritising, and managing incoming tickets, • Troubleshooting common issues across Microsoft environments, • Supporting users via phone, email, and remote tools, • Keeping customers updated and informed, • Escalating more complex issues when needed, • Getting involved in hardware setup and general IT support tasks, • Learning from senior engineers and building your skillset What you’ll bring • Some commercial experience in an IT support / service desk role, • A basic understanding of Microsoft 365 and Windows environments, • Ideally experience of working for an IT service provider / Managed Service Provider, • Good communication skills: you’re comfortable speaking to people, • A proactive mindset: you want to learn and improve, • The ability to stay organised in a busy environment, • A genuine interest in building a career in IT The reality of the role Some days will be busy. Some tickets will be simple. Some won’t. That’s part of the learning curve. But you’ll progress quickly if you’re someone who: • asks questions, • takes ownership, • wants to improve This role is ideal if you’re looking to move beyond just “having an IT job”… and start building a career in IT support. Interested? Send your CV to bob . bath @ mexasolutions . com and let’s have a confidential chat.

Working Foreman - Fareham Position: Working Foreman - Commercial Conversion to ResidentialLocation: Fareham Rate: £250 - £300 Start: End of April A well-established contractor is looking for a Working Foreman to support the delivery of a commercial refurbishment being converted into 8 new homes near Fareham. The project is valued at roughly £800k and requires someone confident working hands-on while coordinating day-to-day site activities. The RoleThis position is ideal for someone who enjoys being involved in both the management and the physical delivery of a project. You’ll be supporting the Site Manager across daily operations, while also assisting with elements of 1st and 2nd fix carpentry as needed. The role will include overseeing trades, monitoring progress, and helping to keep the site operating smoothly and safely. Key Responsibilities • Support daily site coordination, ensuring work is progressing in line with programme, • Carry out elements of 1st and 2nd fix where required, • Supervise subcontractors and trades across the refurbishment and fit-out stages, • Maintain site safety, housekeeping and compliance standards, • Assist with ordering materials and managing deliveries, • Carry out basic quality checks and support snagging where needed, • Work closely with the Site Manager to keep the project aligned with specification and timelinesAbout You, • Experience as a Working Foreman or experienced tradesperson ready to step up, • Strong background in refurbishment, small works or residential conversions, • Confident with 1st and 2nd fix carpentry, • Able to manage, coordinate and engage with multiple trades, • Good communicator with a practical, hands-on approach

Job Specification VTC Coordinator Experience • Competent in using a range of IT/Desktop systems, • Customer service in person and on the telephone, • Good communication skills, • Logistical, record keeping or stocktaking experience advantageous, • First line support experience advantageous Core tasking • To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate., • To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction., • To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services., • Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre., • To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements., • Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy’s ROSA allocation. This includes processing requests and raising for internal approval., • Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command., • Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained., • Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking • To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required., • Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance., • To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics • Start date – ASAP, • Contract - Permanent., • Candidate will need to be eligible to go forward for security clearance, • Rate – dependent on experience and interview, • Base Location – Whale Island, Portsmouth Contact Details • Demi-Leigh Saunders

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This award-winning organisation is committed to helping you achieve your full potential with:. Competent PC user with strong Microsoft skills. Aptitude for technical troubleshooting.

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. IT knowledge is desirable, but

Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further!. This award-winning organisation is committed to helping you achieve your full potential with:. Ability to analyse and investigate issues.

Duties and Responsibilities of our client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). Training and Mentoring: Provide guidance and support to Junior Engineers

Should you have any questions or wish to apply please contact Clear IT Recruitment Limited.

Recruit4Mum is seeking a 1st Line Support Engineer to provide responsive remote service to Warwickshire Police. In this hybrid role, you will handle support calls, prioritize service desk tickets, and ensure user satisfaction. Candidates should have at least 5 GCSEs including maths and English, alon

Job Specification VTC Co-ordinator - Fully On-site (No hybrid working) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageousCore tasking To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction. To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services. Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre. To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements. Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required. Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics Start date - ASAP Contract - Permanent. Candidate will need to be eligible to go forward for security clearance Rate - dependent on experience and interview Base Location - Whale Island, Portsmouth Contact Details Demi-Leigh Saunders Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today

Apply today and start your journey into cyber security.

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. Candidates should have at least 2 years of experience in IT support, strong troubleshooting skills, and proficiency in Microsoft tools. A leading consultancy firm in the United Kingdom

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd lin

In this role, you will act as the first point of contact for incidents, manage access, and ensure application support through effective incident handling. Candidates should have experience in a service desk setting, understand ITIL processes, and possess strong communication skills. An employment co

A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. You will be responsible for ensuring the performance and h

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

You will be the first point of contact for tech support, logging and managing incidents while proactively monitoring IT issues. Candidates should have experience in IT support, good knowledge of Windows and Mac systems, and excellent communication skills. Responsibilities include diagnosing and reso

As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will act as the first point of contact for IT support, resolving incidents, managing service requests and delivering excellent customer service in line with SLAs. If you’ve also worked in the following roles, we’d al

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

Ideal candidates should have experience in IT or Network Support, a solid understanding of Wi-Fi technologies, and strong communication skills. A leading technology services provider based in the United Kingdom is looking for a 1st Line Wireless Engineer. This role involves providing customer suppor

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. A retail technology provider is seeking a Workforce IT Support T

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

DMS is seeking a customer-centric 1st Line IT Support Analyst to join our team in London. In this full-time role, you will provide essential support across IT, ensuring excellent service for senior stakeholders. Candidates should have 0-2 years of IT support experience, proficiency in Windows 10/11,

Hamilton Barnes Associates Limited is seeking a Network Support Engineer to provide 1st and 2nd line support across enterprise environments. The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. The salar

Line IT Support page is loaded## 1st Line IT Supportlocations: Warrington - Clearwater 4time type: Full timeposted on: Posted Yesterdayjob requisition id: JR100255United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across

A leading telecommunications provider is seeking a 1st Line Technical Support Agent to provide first-line support for VoIP and connectivity services. Candidates should demonstrate strong troubleshooting skills and the ability to manage a variety of customer inquiries. This role is crucial for mainta

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The position reports to the Wollaston si

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support.

A leading cloud solutions provider is looking for a 1st Line Support Technician in Fareham with hybrid flexibility. Candidates should possess relevant qualifications and strong communication skills. This role supports technology passionately while offering extensive training and career advancement o

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. Interested individuals should have a passion for technology and a desire to enhance their skillset while contributing to client success. The ideal ca

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. This role involves assisting in troubleshooting issues for end customers, requiring strong communication skills and a proactive approach.

Ability to prioritise workload and manage multiple support requests. Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams).

Samsung Electronics Perú is seeking a part-time IT Support Analyst to provide technical support for an AI research lab in Cambridge. Candidates should have a strong background in Windows and Linux OS, basic Active Directory knowledge, and an understanding of networking fundamentals.

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. Candidates should have a genuine interest in technol

A leading organisation in the East Midlands is seeking a Product Support Technician to deliver exceptional technical support. You will manage support tickets, resolve technical issues, and collaborate with specialists. The ideal candidate will have a technology-related qualification, strong IT skill

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis. Please apply with an up-to-date CV to register your

United Living Group is seeking an experienced IT 1st Line Support Analyst in Warrington. You will be the first point of contact for technical issues, resolving incidents while providing excellent customer service. Responsibilities include supporting and managing laptops, Microsoft 365 applications,

Konecranes, based in the East Midlands, is seeking a dedicated Technical Support Specialist. The role involves providing top-tier support and maintenance for systems crucial to customer operations. Candidates must demonstrate strong problem-solving and interpersonal skills, with a focus on collabora

As a 1 st Line Support Technician, you’ll provide IT support and administration duties to all end users seeking IT assistance. Your role will involve handling IT support requests, including password resets, user account creation, file permission amendments, and configuration tasks on key operation

Corin is seeking an IT Support Officer on a 6-month fixed-term contract to provide 1st line IT support at their Cirencester office. The role involves assisting internal users, setting up IT equipment, and troubleshooting basic issues.

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

This front-line support role includes managing IT support queries, resolving incidents, and maintaining service quality. Candidates should have a background in Service Desk environments, familiarity with Microsoft 365, and strong communication skills. Ideal for those who thrive in structured process

O Associates is looking for a 1 st line Support Engineer to join a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated environments. Strong customer support and communication skills, with ability to manage st