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We're working with a well-established and growing IT company that specialises in delivering comprehensive technology solutions to business clients. With a strong focus on innovation and customer satisfaction, they've built a reputation for exceptional IT support services and a collaborative, close-knit team culture. \n They're now looking for an experienced and motivated IT Support Specialist to join their helpdesk team, covering 1st, 2nd, and 3rd line support, with the potential for field-based project work depending on location. \n The Role \n\n • Providing 1st, 2nd and 3rd line technical support to business customers as part of a growing helpdesk team\n, • Troubleshooting issues at a client and server level, including escalated and complex technical issues\n, • Microsoft 365 administration including Azure AD, SharePoint, Exchange, and InTune\n, • Other ad hoc duties as required, including some assistance with projects\n, • Hybrid working - the role will primarily be remote-based, with some requirement to work from the Cambridge office\n, • Candidates based in the East of England may also be involved in occasional onsite client project work, where there's a desire to do so; candidates based further afield will be focused on a purely remote support role\n, • Working hours are 8:30am to 5:30pm, Monday to Friday, with some flexibility required\n\n Requirements \n\n • A minimum of 2 years' experience from a Microsoft MSP\n, • Excellent communication and interpersonal skills\n, • Experience across all aspects of Microsoft 365 is essential; MS certification would be desirable\n, • Familiarity with all Windows OS at server and client level, including a working knowledge of virtualisation\n, • A working knowledge of networking principles and technologies, with experience troubleshooting routers, switches, and firewalls\n\n Personal Qualities \n\n • Good sense of humour\n, • Articulate and well presented, with an excellent telephone manner\n, • Organised, with excellent attention to detail\n, • A desire to learn new skills\n, • Ready to hit the ground running and self-motivated\n\n Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. \n For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. \n Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. \n We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. \n The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. \n Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. \n Step 1 - Accredited Online Training \n The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. \n Step 2 - Practical Training \n You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. \n Step 3 - Official exams \n You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles \n and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. \n Step 4 - IT Technician placement (£26-£35K) \n We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. \n Cybersecurity Role \n Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. \n We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. \n In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. \n Job Guarantee \n Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. \n Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. \n Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

IT Technician£32,000 - £36,000 + Discretionary Annual Pay Rises + Private Health Insurance + Life Assurance + EAP + Development + Benefits Site based, commutable from Cambridge and surrounding areas.Are you an IT Technician looking for an opportunity to work as part of a close knit team of experts and continue your development whilst contributing to work that makes a real difference, all whilst keeping a great work life balance and enjoying alot of day to day autonomy. Would you like to work for a Tech for Good organisation, in a friendly and supportive environment, with excellent benefits, funded training, and early finishes every day?This is your opportunity to become the face of the IT department at a mission-driven non-profit doing crucial work to keep the internet safer. You'll enjoy genuine work-life balance, a close-knit team culture, and the freedom to grow your skills with any training you need. In this role, you'll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft 365 services, and work with trusted external IT partners. You'll also keep accurate IT documentation, monitor systems proactively, and ensure security standards are upheld.The ideal candidate will have experience in IT support, strong technical skills across Microsoft 365, networking, and hardware, and the confidence to take ownership of tasks. You'll be someone who enjoys being the "go-to" person for IT and thrives in a collaborative, positive environment.This is a rare opportunity to join a purpose-driven organisation that values its people, invests in their growth, and celebrates success together.The Role:Provide 1st & 2nd line IT support for both on-site and remote staff Manage and maintain hardware, software, networks, and Microsoft 365 services Uphold Cyber Essentials Plus standards and assist with audits Configure and deploy devices, manage accounts, and maintain IT documentation Work closely with 3rd-party IT providers to ensure smooth service deliveryThe Person:IT support experience Strong skills in Microsoft 365, networking, and hardware maintenance Knowledge of information security and GDPR principles Confident communicator with excellent problem-solving skills Friendly, approachable, and able to work independently or as part of a small team \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a 6 month fixed term basis; the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - • Experience in a busy telephone based customer services environment, • 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role, • Professional and polite telephone manner, • Proven customer service experience, ideally gained in a busy environment, • Experience of MS Office & Lotus Notes, • Demonstrable analytical and problem-solving skills, • ServiceNow - desirable, • Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations - and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. Achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

IT Support Engineer Salary: £23,000 Location: Chiswick, Hybrid Immediate Start, Opportunity to develop into a software development role I'm working with a market leader in the real estate industry looking to bring onboard an IT Support Engineer with a fantastic career path to develop into a developer role. This is a great opportunity for somebody early in their tech career and looking for an environment to learn and get exposure to different tech and roles. The IT Support Engineer will be involved in general IT support, working with the Microsoft stack Microsoft Office, SQL Server and get exposure to software such as .net & c#. Skills required for the IT Support Engineer are: • Experience working with Jira, Microsoft Office, SQL Server, • Great customer service skills, speaking with users over the phone and face to face, • Experience or a desire to move into a developer role, • An expert communicator & Great Enthusiasm 1st Line Engineer/ 2nd line Understanding Recruitment is acting as an employment agency for this vacancy.

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

IT Support (EPOS Systems) Bolton £32,000 - £35,000 + Bonus + Training Are you an experienced IT Support professional? Are looking to join an iconic northwestern brand that supports multiple locations? Are you ready to join a company that will provide you the stability to grow in whichever direction you choose? On offer is an exciting opportunity to catapult yourself into a market leading company with great Infrastructure and support. In an engaging role responsible for supporting across the entire company. You will be managing, maintaining and training on the existing EPOS system, throughout the northwest, both in terms of hardware and software as well as managing system rollouts. In this role, the successful candidate will provide effective support by dealing with any issues that may arise in any of the stores across the northwest at a fast pace. As well as being a team player who conducts themselves in a professional manner, is ready to help, and enjoys having important responsibilities. The IT Support Professional will have a strong interest in IT maintenance as well as being a confident individual that will be ready to tackle new upgrade projects. The Role: • Resolve incoming problems efficiently and effectively, • Identify re-occurring problems and deliver a lasting solution, • Visit sites when necessary to ensure the best solutions and setups are delivered The Person: • Knowledge in SQL, EPOS and CCTV, • The ability to train people in multiple areas of IT, • Experience in the retail or consumer sector Keywords: IT Support, 1st Line, First Line, Service Desk Engineer, MSP, Bolton, Bury, Wigan, Manchester, SQL, EPOS, CCTV Reference Number: BBBH19416 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge. Cambridge (City Centre) - Full-time - £25,000 - £30,000 depending on experience This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. What you’ll be doing: • Deliver 1st line IT support to staff and students on-site and remotely, • Maintain and troubleshoot hardware, software, networks, and peripherals, • Support classroom AV technology and digital sign-in systems, • Assist with Office 365 and Google Workspace user management, • Participate in rollouts of new systems and IT projects, • Ensure consistent IT service delivery across multiple sites, • Liaise with external providers when necessary What we’re looking for: • Previous experience in an IT support or IT engineering role, • Exposure to school or education environments is highly desirable, • Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment, • Ability to support end-user devices (Windows, iPads, printers etc.), • A team player with a strong customer-service mindset, • Flexible to support occasional out-of-hours school events Why apply? • Home base in central Cambridge with travel to local school sites, • Free lunch, pension scheme, ongoing training, and career progression, • Supportive IT team and collaborative school environment, • Start date: 1st September 2025 (with potential for an earlier onboarding week) If you're ready to bring your IT skills to a meaningful role supporting the next generation, we’d love to hear from you.

Job AdvertWant to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference?This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients.What you’ll be doingBe a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs.Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes.Provide clients and the head of team with regular updates and share useful insights.Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents.Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services.Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral.Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates.Help identify team resource issues and opportunities, and support team growth where required.Maintain standards, processes and legal compliance and help drive improvements and efficiencies.About youIdeally MRICS qualified.Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful.Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial.Proven track record in winning and retaining business/ clients with strong networking and negotiation skills.Strong business management and commercial acumen in particular relating to fee income and profit.A proven team player, with any experience of leadership and line management being an advantage.Strong relationship management, interpersonal and communication skills.Ability to manage resources and prioritise projects on a day-to-day basis.Knowledge of the Eastern Region would be a bonus.Why Bidwells?We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment.What’s in it for youCompetitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.Comprehensive Benefits: Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.Professional Development: Continuous learning, study support and promotion opportunities.Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.Family Friendly: We offer enhanced family leave policies to support individuals close to you.Work-Life Balance: We value your well-being and offer agile working to support it.Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.SummaryDepartment: Land and DevelopmentJob Type: Full timeContract Type: PermanentHours: 37Closing Date: 2026-06-30T23:59:00.000Z

Want to be part of a leading UK property consultancy and B-Corp at the forefront of some of the most dynamic real estate markets in the UK? Do you want to join a sociable team within a highly reputable firm going through an incredible period of growth where you can make a real difference? This is an exciting opportunity for an enthusiastic, personable Associate or Senior Surveyor to become an integral part of the Land and Development Team at Bidwells in Cambridge, who provide a comprehensive consultancy, buying and selling service for landowners and developers across the Eastern Region and beyond. This role will help drive the growth and success of the team, the office, and the business, whilst delivering a 1st class service to clients. What youll be doing Be a trusted advisor and primary contact for clients, developing strong relationships and engagement, and understanding their requirements and adapting with their changing needs. Run projects autonomously utilising team resources appropriately as well as support on other projects. Projects can include strategic land agreements, immediate land sales, strategic land consultancy and multidisciplined projected incorporating rural, capital markets, planning, and new homes. Provide clients and the head of team with regular updates and share useful insights. Create and implement business development initiatives, such as attending/hosting/speaking/networking at events, directing targeting, network management, site searching, speculative portfolio reviews, building relationships with other agents. Identifying and establishing new opportunities with both new and existing clients and cross selling other Bidwells services. Contribute editorial / original content on development issues for publications, social media, press, and working with the marketing and wider teams to increase exposure as well as help improve other marketing activities and collateral. Be a mentor for all team members and provide guidance and assistance, support training, as well as coach graduates. Help identify team resource issues and opportunities, and support team growth where required. Maintain standards, processes and legal compliance and help drive improvements and efficiencies. About you Ideally MRICS qualified. Previous experience working in a development consultancy role is desirable or having experience of working for house builders and/or promoters would be useful. Solid knowledge of the house building process, and any working knowledge of the Planning system would be beneficial. Proven track record in winning and retaining business/ clients with strong networking and negotiation skills. Strong business management and commercial acumen in particular relating to fee income and profit. A proven team player, with any experience of leadership and line management being an advantage. Strong relationship management, interpersonal and communication skills. Ability to manage resources and prioritise projects on a day-to-day basis. Knowledge of the Eastern Region would be a bonus. Why Bidwells? Were a different kind of business. Whilst were a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B-Corp), we are dedicated to using our business as a force for good, driving innovation, and creating long-term value for our clients, communities, and the environment. Whats in it for you Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, were committed to fair pay that reflects the true cost of living. Comprehensive Benefits: Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more. Professional Development: Continuous learning, study support and promotion opportunities. Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends. Family Friendly: We offer enhanced family leave policies to support individuals close to you. Work-Life Balance: We value your well-being and offer agile working to support it. Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach. TPBN1_UKTJ

Job Title: Senior IT Support Analyst Location: Remote (travel to offices in the North West approx. 1-2 times per month) Salary: Up to £30,000 per annum Contract: Full-Time, Permanent I'm working with a long-standing client who is looking to add a Senior IT Support Analyst to their growing team. This role has become available due to an internal promotion, a clear sign of the career development opportunities on offer. You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. The position is primarily remote, with occasional travel to the North West for on-site meetings and support. Key Responsibilities • Deliver 1st and 2nd line IT support to internal users, resolving a broad range of technical issues., • Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery., • Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous)., • Diagnose, troubleshoot, and escalate complex issues where necessary., • Contribute to IT projects, system enhancements, and process improvements., • Keep accurate documentation of incidents, resolutions, and standard processes. Skills & Experience • Proven experience in both 1st and 2nd line IT support., • Exceptional communication skills with the ability to engage stakeholders at all levels., • Confident participating in virtual and in-person meetings., • Strong problem-solving abilities and a proactive, self-starting approach., • Experience with Case Management or Healthcare software (desirable, not essential)., • Ability to work independently while contributing to a collaborative team environment., • A self-motivated learner who researches solutions before seeking assistance. This is a fantastic opportunity to step into a senior role within a supportive IT team that values progression and professional growth. Apply now to take the next step in your IT career.

Description At La Fosse, we’re an employee-owned talent solutions business specialising in tech, digital, and change, but people are always at the heart of what we do. Our mission is to create a working world where talent is recognised for its value, not its background. We help businesses of all sizes solve people and growth challenges through recruitment, our academy, solutions, and executive search. What makes us different? Everyone here has a stake in the business. Being employee-owned means we all have a voice, and we all share in our success. We’re ambitious, collaborative, and care about doing great work with great people. There’s real focus on learning, development, and building meaningful careers, in a culture that’s grounded, inclusive, and fun. If you’re after purpose, progression, and the chance to shape something exciting, La Fosse is the place to do it. The Role We’re hiring an experienced recruitment consultant to join our top-performing Business Systems division at La Fosse, focusing on Salesforce across the EMEA market. This is a high-impact opportunity within a fast-scaling business, ideal for someone looking for genuine career progression, high earning potential, and the chance to build a market with the backing of an established, high-performing team. Why join this team? Work alongside our UK Salesforce Lead, who consistently bills £900k+ annually, benefiting from an established client base, deep market expertise and a proven platform for success. Build the EMEA Salesforce Practice Take ownership of developing our Salesforce offering across EMEA, supported by the strength of our established UK Salesforce business. With experienced leadership, existing client relationships and a successful model already in place, this is a rare opportunity to shape and grow a specialist practice with the backing of a proven platform. High Quality Client Base Work with enterprise organisations and complex transformation programmes where Salesforce is a strategic priority, building long-term partnerships and repeat business across the EMEA market. Delivery and Enablement Support Access marketing, research and leadership support, allowing you to focus on high-value client conversations and business growth. Platform for Multi Service Line Selling Introduce Academy, Inovus and Executive Search into Salesforce-led conversations, increasing deal size and strengthening long-term client partnerships. Experienced, Credible Leadership Join a leadership team that has built and scaled successful recruitment businesses and understands what it takes to perform at the highest level. • 33 to 40% commission, • Full commission paid on all contract extensions, • Structured cross-selling incentives with client ownership, • The opportunity to play a key role in a strategic growth area for the business Hear from some of our team HERE about what they love about working at La Fosse. Client Partnership Build and maintain strong client relationships, offering market insight, salary benchmarking and talent strategy advice. Business Development Develop new client relationships and grow existing accounts across the EMEA Salesforce market through networking, referrals and proactive business development. Candidate Attraction Source and engage high-quality Salesforce professionals using LinkedIn, job boards and your own network. Recruitment Delivery Manage the end-to-end recruitment process, from taking a brief through to offer management, ensuring an outstanding experience for both clients and candidates. Offer & Negotiation Support clients and candidates through offer negotiations, securing the best possible outcome for all parties. Compliance & CRM Maintain accurate records in Bullhorn and ensure compliance with GDPR, employment legislation and internal processes. Market Expertise Stay informed on Salesforce market trends across EMEA, sharing insights that help clients make informed hiring decisions. Team Collaboration Contribute to a high-performing, collaborative culture by living our values of care, ambition and humility. Requirements We’d love to hear from you if you have: • Proven experience in a 360 recruitment role within Business Systems., • A strong track record of business development and client relationship management., • Confidence sourcing talent through platforms like LinkedIn, job boards, and your own network., • The ability to manage the full recruitment lifecycle with professionalism and attention to detail., • Solid negotiation and offer management skills, with a commercial mindset., • Excellent communication skills, both written and verbal, with the ability to influence and build trust., • A collaborative, team-first mindset, with a proactive approach to hitting personal and shared targets., • Strong organisational skills and the ability to manage multiple roles and stakeholders at once., • Familiarity with CRM systems (Bullhorn experience is a plus) and an understanding of recruitment compliance and best practices. What are the Standards & Expectations we live by? • We support each other to be as successful as we can., • Treat others how you would like to be treated., • We put our teams before ourselves., • We think and act on what is best for the overall business. Benefits What can you earn? When you join our recruitment team, you will start on a flat 15% commission to help you settle in, then move you to our standard structure where you will earn 33% of any NFI up to £800k and 40% on billings beyond that, ensuring a clear and rewarding commission structure. You can also earn through additional earning streams such as Management overrides, cross-selling and referral bonuses from our Academy & Solutions service lines. Below are some example commission figures: Benefits: Industry-Leading Commission Structure: Earn from day one with our competitive commission scheme. Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period. ️ Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that’s by the beach, in the countryside, or closer to family. Annual Company Ski Trip: Hit the slopes with the team, our all-company ski trip is open to everyone. Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in-office massages for a midweek recharge. Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing. Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life’s important milestones. Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success. Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters. The Interview Process: We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: • Call with our TA team: To learn more about you and to tell you more about us!, • 1st Stage Teams Interview: A commercial-focused conversation with the hiring manager or team lead., • Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths., • Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like. At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don’t tick every box, we still encourage you to apply! Ready to be part of something bigger? Apply now and let’s grow together.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. ????? £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German. What’s in it for you? • Salary: £25,000 - £35,000, • Location: Fully remote - work from anywhere in the UK., • Language Skills: Use your German every day while building your IT career, • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more, • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base, • Stability: Support a long-term customer with consistent demand and ongoing projects What you’ll be doing: • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools, • Troubleshooting hardware, software, network, and Microsoft 365 issues, • Logging and managing tickets through to resolution, • Escalating more complex issues to senior engineers when needed, • Keeping users informed and ensuring a high level of customer service throughout, • Working closely with internal UK-based teams to maintain smooth service delivery What we’re looking for: • Fluency in spoken and written German: native or business-level essential, • Experience in a 1st or 2nd line IT support role (MSP experience a bonus), • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting, • A calm, confident communicator who is able to support users with empathy and clarity, • Someone who’s proactive, reliable, and comfortable working independently from home This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team. Ready to make your mark? Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

IT Technician £32,000 - £36,000 + Discretionary Annual Pay Rises + Private Health Insurance + Life Assurance + EAP + Development + Benefits Site based, commutable from Cambridge and surrounding areas. Are you an IT Technician looking for an opportunity to work as part of a close knit team of experts and continue your development whilst contributing to work that makes a real difference, all whilst keeping a great work life balance and enjoying alot of day to day autonomy. Would you like to work for a Tech for Good organisation, in a friendly and supportive environment, with excellent benefits, funded training, and early finishes every day? This is your opportunity to become the face of the IT department at a mission-driven non-profit doing crucial work to keep the internet safer. You'll enjoy genuine work-life balance, a close-knit team culture, and the freedom to grow your skills with any training you need. In this role, you'll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft 365 services, and work with trusted external IT partners. You'll also keep accurate IT documentation, monitor systems proactively, and ensure security standards are upheld. The ideal candidate will have experience in IT support, strong technical skills across Microsoft 365, networking, and hardware, and the confidence to take ownership of tasks. You'll be someone who enjoys being the "go-to" person for IT and thrives in a collaborative, positive environment. This is a rare opportunity to join a purpose-driven organisation that values its people, invests in their growth, and celebrates success together. The Role: Provide 1st & 2nd line IT support for both on-site and remote staff Manage and maintain hardware, software, networks, and Microsoft 365 services Uphold Cyber Essentials Plus standards and assist with audits Configure and deploy devices, manage accounts, and maintain IT documentation *Work closely with 3rd-party IT providers to ensure smooth service delivery The Person: IT support experience Strong skills in Microsoft 365, networking, and hardware maintenance Knowledge of information security and GDPR principles Confident communicator with excellent problem-solving skills *Friendly, approachable, and able to work independently or as part of a small team Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Are you an experienced IT Support Engineer looking for your next challenge within a growing and dynamic organisation? Our client is seeking a proactive and customer-focused IT Support Engineer to join their internal IT team, supporting users across multiple sites. This is an excellent opportunity for someone with strong Microsoft technologies experience who enjoys a varied role combining desktop support, infrastructure administration, and occasional site visits. The Role as an IT Support Engineer, you will provide both 1st and 2nd Line support to end users, ensuring the smooth operation of the organisation's IT systems and services. Based primarily at the company's Head Office, and will be part of a team to deliver excellant internal service. Role & Responsibilities Provide 1st–3rd line IT & AV support across a Microsoft environment. Support Microsoft 365, Azure, Active Directory/Entra and Windows technologies. Install, configure and troubleshoot hardware, software and end-user devices. Support hybrid meeting rooms, conferencing systems and AV equipment. Assist with network infrastructure, servers, Wi-Fi and IT upgrades. Maintain IT security, assist with cyber security and incident response. Deliver IT projects and infrastructure improvements. Support telephony, email systems and business applications. Provide excellent customer support, training and technical documentation. Participate in an on-call rota and support occasional out-of-hours work.Details Cambridge – Onsite 38K Full time Benefits: Free lunch, Gym, Healthcare, Death in Service, strong pension

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This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experiencegained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. Our clien

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledgeAbility to collaborate effectively within a multicultural and geographically distributed teamStrong verbal and written communication skills in EnglishWhat you’ll receive for the great work you prov

Kingston Community Services provides support 24 hours a day / 365 days per year; there are 5 supported living services and outreach support is also provided. We believe happy, well-supported staff help people live their best lives — and that’s what we’re all about. We are looking for FemaleSup

Qualified Support Worker salary is based on the proven existing completion of a Level 3 Diploma for Residential Childcare or equivalent). Waking Night Residential Childcare Support Worker. A robust Induction and mandatory training program to up s.

Our current residents require various levels of support, including mobility assistance, emotional wellbeing, community access facilitation, and personal care provision. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. We are committ

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Support workers are key workers, and provide direct support to our service users in support them to live there best lives. Contributory pension scheme - Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and H

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Alternate weekend working on a two-week rota, 4on 4off rota - Paid mileage: at 40p per mile - Employer Pension Scheme - Paid training and induction programme, including shadow shifts - Fully funded NVQ qualifications and Health & Social Care from day one - Career development opportunities with na

Apply today and start your journey into cyber security.

Apply today and start your journey into cyber security.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The services will be also used as a step up' or step down' from

Candidates with experience of; Warehouse Operative, FLT License, Warehouse Person, Warehouse Coordinator, Goods Inwards Warehouse Operator, Warehouse Assistant, Warehouse, Process Operative, Processing Assistant, Processing Coordinator, Machine Operator, Engineer, Line Operative, Production Operativ

We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizin

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclu

As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing. You recognise that the role is to help support service users maximise their choices, rights and decisions. The successful candidate must ha

Operating multiple children's homes, supported accommodation services and specialist training settings, they have a strong track record of delivering high-quality care and investing in their staff. This is an exciting opportunity to be part of a newly opened service while benefiting from the stabili

The IT Support Engineer will provide technical support for hardware, software, and networking issues within the company's offices and factories, resolving incidents and contributing to IT service improvements.

Responsibilities include 3rd line support, system maintenance, and documentation, requiring strong knowledge of hardware, OS, virtualization, networking, M365, Active Directory, and server administration. Seeking an IT Support Engineer for a leading UK MSP in Cheltenham.

Maintain strong client relationships and deliver excellent customer service. Provide onsite IT support to clients, troubleshooting hardware, software, and network issues.

The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months:/n/nStep 1 - Online Training/n/nThe first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. We can guarantee you a sta

To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. To deploy a