1st line support jobs in Cambridge - Page 2Create job alerts

Key Responsibilities - IT Support Technician (1st / 2nd Line) - Cambridge • Providing 1st and 2nd line IT support to users across the business • Supporting Microsoft 365 applications including Teams, Outlook and SharePoint • Setting up and configuring laptops, desktops and mobile dev

A leading estate agency in London is seeking a Service Desk Technician to provide first line technical support. Responsibilities include assisting users with hardware and software issues, managing user accounts, and maintaining high customer service. The ideal candidate has excellent communication s

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization. Key responsibilities include delivering technical support, diagnosing issues in various operating systems, and collaborating with Infrastructure and Security teams. You will a

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

This role involves providing first-line IT support, improving service quality, and managing user incidents in a hybrid setting. Ideal candidates will have experience in customer service and relevant IT qualifications.

You will provide first-line support for a range of SaaS and PaaS applications, manage user onboarding, and handle hardware support. A technology services organization is seeking an energetic IT Support professional to join their team in Greater London. Benefits include extensive holiday, learning an

A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. The role involves providing daily IT suppo

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

A technology solutions partner in the UK is seeking a customer-focused 1st Line Support Analyst to join their Service Desk team. The successful candidate will be the first point of contact for IT support, ensuring users receive prompt assistance with technical issues. Responsibilities include diagno

The role involves providing both 1st and 2nd line support, managing various technologies including Microsoft Office 365 and helpdesk systems. A leading international company in Greater London is seeking a Service Desk Analyst to deliver technical support to users. The ideal candidate should have str

With experience in customer‑focused IT support environments, you’ll be confident assisting a smart and demanding user base, troubleshooting a wide variety of hardware, software, and infrastructure issues with professionalism and curiosity. We are looking for a proactive and hands‑on IT Support

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Microsoft 365 administration. This role involves delivering IT support to various clients, troubleshooting issues, and ma

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line s

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. Strong communication and customer service skills are essential for this position, along with a proactive attitude and attention to detail. The role involves providing high-quality technical s

A leading UK IT solutions provider is seeking an IT Support Analyst to provide first-line support from their North London office. Candidates should have at least one year of customer service experience and strong skills in Microsoft 365 and Azure. This hybrid role involves diagnosing technical issue

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line Service Desk Analyst to join their growing Service Delivery team. Act as the first point of contact for IT support requests via phone, email, and ticketing systems. You’ll work as part of a collaborative su

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

A well-known recruitment agency is seeking a 1st Line Support member in the Liverpool City Region to provide vital IT support. The position offers a competitive salary between £25,000 and £28,000, permanent job stability, and a supportive working environment with great benefits. This role emphasiz

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

With experience in customer‑focused IT support environments, you’ll be confident assisting a smart and demanding user base, troubleshooting a wide variety of hardware, software, and infrastructure issues with professionalism and curiosity. We are looking for a proactive and hands‑on IT Support

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. A retail technology provider is seeking a Workforce IT Support T

A prestigious legal institution in Greater London is seeking an IT Support Technician to provide technical assistance to staff, maintain infrastructure, and support IT projects. The role requires a minimum of two years' experience in IT support, strong knowledge of technologies such as Intune and VM

A communications performance firm in England is seeking an IT Support professional to manage Helpdesk operations and provide technical assistance to clients. The role includes supporting internal systems, managing backups, and ensuring information security compliance. Flexibility for out-of-hours su

A UK-based technology services organisation is seeking entry-level 1st Line Network Support Engineers in Solihull. This role offers hands-on experience in network support and exposure to real-world network issues. Responsibilities include providing network support, managing incidents, and troublesho

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

Ideal candidates will have experience in 1st or 2nd line support, with technical knowledge in Microsoft technologies like Windows Server and Office 365. A tech company is seeking an onsite Support Engineer to join their team in Sharnbrook. This role focuses on enhancing client-facing support and tec

A leading accountancy firm in Greater London is seeking a 1st Line Support Engineer to provide technical support and ensure smooth operations of IT devices. A great opportunity for those with prior IT support experience and strong communication skills looking to develop in a collaborative environmen

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365.

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed.

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line s

A leading IT services company in Greater London is seeking a skilled Desktop Support Engineer to provide exceptional 1st and 2nd line support. This hybrid role involves working three days a week in the office and two days at home, supporting internal users and clients within a Windows and M365 envir

A well-established Managed Service Provider in London is seeking a 1st Line IT Support Engineer. Candidates should possess strong troubleshooting skills, an interest in learning new technologies, and some experience in IT support. Ideal for those early in their IT career who enjoy problem-solving an

A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. Applicants should be motivated and eager to further their career in IT su

A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. You will be responsible for ensuring the performance and h

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

Work as part of the IT Support team in a first line support role; helping users with a wide range of SaaS & PaaS applications. Enthusiastic and motivated, with an interest in developing your IT knowledge further by working as part of a small team to deliver exceptional support for the business. Prev

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Established in 2002, this organisation delivers comprehensive

Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. The role in

I am working in partnership with this well known organisation to recruit for 1st Line Support member to provide essential technical support and maintain IT systems. They are focused on providing a reliable and efficient customer experience supported by robust IT systems. The role is based in Newton-

As a 1st Line Support Engineer, you will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of desktop, laptop, and mobile devices, as well as associated software applications. The team works closely with colleagues across service lines, providi

A leading technology firm in the United Kingdom is seeking a 1st line support engineer to serve as the entry point for client requests and tickets. The ideal candidate will demonstrate excellent communication and customer service skills while maintaining professionalism under pressure. You will work