Offres 1st line support à YeovilCréer des alertes d'emploi

Scheduled Maintenance Engineer Location: Yeovil Duration: 12 months initially, likely to extend Rate negotiable on application Job Purpose As Scheduled Maintenance Engineer you will be responsible for running customer projects to manage and reduce the aircraft maintenance burden, through optimisation of the aircraft product maintenance concept to suit the customers' needs. This will include definition, development, qualification and in-service data analysis. Key Job Accountabilities • Lead customer projects and continuous improvement initiatives within the Integrated Operational Support maintenance organisation to manage the aircraft maintenance footprint (Forward & Depth) resulting in an increase to front line aircraft availability and reduction in cost of ownership., • Understand and deliver requirements of customer contracts for scheduled maintenance reduction/improvement., • Contribute to the cost of ownership reduction strategy for customers through the continuous improvement of both 1st line and 2nd line maintenance activity., • Review customers operations and capabilities and optimise the maintenance concept to suit., • Analyse existing inspection methodology/procedures within the technical publications and explore more efficient and effective alternative practices including the use of support equipment, whilst conforming to the originating...

Morson Technical Services are currently seeking an Aircraft HUMS Controller to be based at RNAS Yeovilton on a permanent basis. JOB PURPOSE, ACTIVITIES AND TASKS - • The Wildcat HUMS Controller is responsible to the RNAS Yeovilton Wildcat MTP for the provision of Wildcat Vibration analysis (VA) and Wildcat Health Usage Monitoring System (HUMS) support through control of the Vibration Health Usage Centre (VHUC)., • Provisioning of level 2 advice to Wildcat squadrons, LWPT, 1710 NAS and Engineering Management on Wildcat HUMs aircraft health, transmission vibration monitoring, aircraft vibration and RTB diagnostic matters and associated VA equipment in accordance with MAM-P., • Reporting of any potential vibration issues to engineering management highlighted through 2nd level or 3rd level data analysis IAW MAM-P and AP101C-1500-2(NA)1 SPS 004., • Employing or supervising the use of specialist vibration collection and analysis techniques in accordance with CIETP Chap 18, • The maintenance and control of Wildcat aircraft vibration histories IAW MAM-P Chap 5.4 and 5.5 and AP101C-1500-2(NA)1 SPS 004 for:, • Vibration test results, • Vibration and Health monitoring trends, • HUMs incremental feedback to level 1 users, • HUC specialist liaison with VA agencies, LWPT and industry for Wildcat aircraft, IAW MAMP-01, Chap 5.5, • Processing and passing Wildcat annual Cockpit Voice and Flight Data Recording (CVFDR) downloads to a body nominated by Wildcat PT IAW AP101C-1500-2(NA)1 SPS 004 for analysis of correct recording and CV validity. Informing end user as to status of their aircraft and any rectification required., • Notifying Engineering Management of any inconsistencies or inaccuracies in VA equipment or software, or other problems affecting the completion of the VA task., • The physical security of the VCC/HUC and security and control of all publications, soft data backups, VA databases, VA data transfer devices, VA aircraft equipment, VA IT systems and associated equipment and all VA documentation held in accordance with JSP440., • Control of all VCC and HUMS equipment, software standards specially including:, • Administration and control of Helicopter Vibration Control Ground Station (HVGS) database for Wildcat and the forwarding of any significant data (MIG)., • Administration and control of existing VA data transfer media and procedures in accordance with JSP 440., • Control and co-ordinating the holding, maintenance and rectification of Unit VA equipment., • Attend HUMs system and policy development Working Groups as the Wildcat representative., • Assist 1st, 2nd, and 3rd line engineering effort by carrying out Wildcat aircraft VA tasking when VCC / HUC VA primary tasks permit., • Notify relevant Engineering Management of any aircraft or equipment fault of a serious nature that might warrant a fleet check or further reporting action, or of any VA events that is likely to render Army aircraft “off-state”., • Practice and promote a culture of continuous improvement., • Ensuring the positive promotion of Flight Safety and Human Factors awareness., • Ensuring compliance with the Equal Opportunity and Diversity legislation and HSE procedures., • Qualified to at least ONC in aeronautical engineering having served an aviation engineering apprenticeship and have worked as a manager in military aviation engineering with 3rd signature authorisation level experience for at least 2 years, or (where no ONC or equivalent is held) with relevant experience to 3rd signature level authorisation, with a minimum 5 years' experience., • Successfully completed the necessary HUMS courses to demonstrate competency in:, • HUMS Awareness, • HUMS Admin, • HUMS Analysis, • A full HUMS understanding of:, • First Level - Operating Units, • Second Level - HUC, • A full understanding of all aspects of Military aircraft engineering and documentation., • A full understanding of Military aircraft operation in base and field locations., • Current and competent in the use of GOLDesp. JBRP1_UKTJ

Morson Edge are currently seeking an Aircraft Simulator Technician to join our team working on the maintenance of the Wildcat simulator based at RNAS Yeovilton. This is a permanent position. JOB PURPOSE To be the engineering and technical resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. MAIN ACTIVITIES AND TASKS General • To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment / Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs)., • Support the STE/IT Manager and CE in the provision and availability of the TE suite in accordance with the daily training schedules., • Carry out expedient reconfiguration of STE (e.g. Full Mission Simulator from/to AW159 Mk1 AH/AW159 Mk1 HMA) as required by the training timetable and in accordance with contracted timescales., • Carry out bay maintenance STE repairable items (assuming a philosophy of 1st, 2nd and 4th line repair)., • Conduct the tasks as appropriate to ensure compliance with onsite Health, Safety and Environment operation., • Report all engineering and technical progress to the CLS CE and STE/IT Manager with respect to maintenance activity, outstanding issues and improvements that may contribute to the effectiveness of the conduct of training events., • Support the WTC Management in planning reviews with the appointed Authority personnel., • Support the CLS CE and STE/IT Manager with interfacing the Training Equipment Supplier to manage warranty, faults, software support, modifications and updates for the Training Equipment in conjunction with the WIST Business Management Procurement., • Support the CE and STE/IT Manger in the management if the Training Equipment spares, tools, consumables etc., • Carry out, undertake and receive as required by WTC management Personal Development (CPD) and Staff Continuation Training (SCT) to ensure competency, proficiency and efficiency in the CLS role., • Carry out housekeeping, Acceptance Test procedures (ATP), Qualification Test Guide (QTG) procedures both automatic and manual, progressive servicing, defect investigation and rectification for the following systems as directed by the CE and STE/IT manager:, • Indra supplied Full Mission Simulator, Flight Training Device (FTD) and Cockpit Procedure Training (CPT) comprised of the following subsystems:, • Electric 6 degrees of freedom (6 DOF) motion, • Control loading, dynamic seats and vibration systems, • Visual generation and display system, • Simulation real time computer systems and networks, • Simulation interface, cockpit instrumentation and controls, • On board and off board Instructor Operating Systems (IOS), • After Action Review Suites, • Lesson Planning Scenario Generator (LPSG) Suite, • Data Base Generation Systems, • Pennant supplied Maintenance Training Equipment (MTE) consisting of Weapons and Avionics Training (WAVT) and Airframes Systems Trainer (AST) comprised of the following systems:, • Support the CE and STE/IT manager in the management of the Wildcat Training Centre LCMS hardware and software set-up (LMS) (Learning Management System), Anti-Virus (AV), Windows Operating System (OS), Computerised Interactive Electronic Technical Publications (C-IETP) and Desk Top Emulator (DTE)., • Update/implement provided updates to LCMS server software (OS, AV, CIETP, DTE and LMS). Ensuring system security Accreditation is maintained from incoming and new data sources., • Carry out on the job training of technicians to provide WTC systems familiarity and competence., • Reporting:, • To undertake secondary duties as required by the TDSM, STE/IT Manager and CE, including but not limited to, logistics management, visits, upgrade activities., • Such duties will be related to or will enhance the Wildcat Training Service provided to the Authority., • A former Simulator Maintenance Technician with experience and understanding of the complexities of delivering a Training Service and the technical support of multiple synthetic training devices (Aircrew and Maintenance)., • An understanding of IT networks and infrastructure, with an ability to liaise with Support SME's., • An ability to work to demanding deadlines, in a customer facing role., • Ability to communicate effectively, with excellent interpersonal skills., • Determination to contribute to the development of a ground breaking Training Service, to achieve the highest quality and standards., • Service, to achieve the highest quality and standards., • Ability to implement change and maintain process., • PC literacy with an excellent understanding of Microsoft Office (Word, Excel) applications., • Ability to demonstrate and understanding of military aviation terminology., • Ability to demonstrate knowledge and skills in electronic and mechanical workshop practices:, • Soldering, crimping and circuit board repairs., • Safety and appropriately use a range of digital and analogue electronics diagnostics and measuring equipment. JBRP1_UKTJ

The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. A healthcare service provider in the United Kingdom is seeking an expe

A forward-thinking school trust in Camberley is seeking an IT Technician to provide first and second line support. This is a fully onsite position, where you'll work closely with the IT Lead to ensure the smooth operation of IT systems. Ideal candidates will have experience in IT support and a desir

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

This role, which offers hybrid working after training, involves providing 1st and 2nd line technical support across various systems including Office 365, Windows 10/11, Intune, and Azure. A recruitment agency is looking for an IT Support Engineer to join a busy support team in Derby. Candidates shou

Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support.

This entry-level position is designed for individuals early in their IT careers, providing first-line telephone support, performing initial triage of support requests, and resolving basic IT issues. A leading support services company is seeking a Junior 1st Line Support Engineer for a short-term con

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Excellent training and financial support for industry certifications. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.

Our client is seeking a proactive and technically capable 1st Line IT Deskside Support Technician to deliver front-line technical assistance to users across a range of operational sites. As a 1st Line Support Technician, you will be the first point of contact for technical issues resolving incidents

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

The team is hiring three 1st Line Network Support Engineers, ideal for graduates, 1st Line IT Support Engineers, or NOC Engineers looking to specialise in networking. Provide 1st Line network support for customer and internal services. UK‑based technology services organisation providing network mo

A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. This role involves providing remote support to customers and requires strong empathy and communication skills. The position offers a comprehensive benefits package including salary, bonus, tr

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line Service Desk Analyst to join their growing Service Delivery team. Act as the first point of contact for IT support requests via phone, email, and ticketing systems. You’ll work as part of a collaborative su

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

A well-known recruitment agency is seeking a 1st Line Support member in the Liverpool City Region to provide vital IT support. The position offers a competitive salary between £25,000 and £28,000, permanent job stability, and a supportive working environment with great benefits. This role emphasiz

A prestigious legal institution in Greater London is seeking an IT Support Technician to provide technical assistance to staff, maintain infrastructure, and support IT projects. The role requires a minimum of two years' experience in IT support, strong knowledge of technologies such as Intune and VM

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. A retail technology provider is seeking a Workforce IT Support T

A communications performance firm in England is seeking an IT Support professional to manage Helpdesk operations and provide technical assistance to clients. The role includes supporting internal systems, managing backups, and ensuring information security compliance. Flexibility for out-of-hours su

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

A UK-based technology services organisation is seeking entry-level 1st Line Network Support Engineers in Solihull. This role offers hands-on experience in network support and exposure to real-world network issues. Responsibilities include providing network support, managing incidents, and troublesho

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

A leading accountancy firm in Greater London is seeking a 1st Line Support Engineer to provide technical support and ensure smooth operations of IT devices. A great opportunity for those with prior IT support experience and strong communication skills looking to develop in a collaborative environmen

Ideal candidates will have experience in 1st or 2nd line support, with technical knowledge in Microsoft technologies like Windows Server and Office 365. A tech company is seeking an onsite Support Engineer to join their team in Sharnbrook. This role focuses on enhancing client-facing support and tec

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line s

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed.

A leading IT services company in Greater London is seeking a skilled Desktop Support Engineer to provide exceptional 1st and 2nd line support. This hybrid role involves working three days a week in the office and two days at home, supporting internal users and clients within a Windows and M365 envir

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment. The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365.

Responsibilities include resolving customer issues, managing support tickets, and assisting with application systems. A reputable technology services provider in Poole, Dorset is seeking a 1st Line Application Support Engineer. The ideal candidate will have 1-3 years of relevant support experience o

An established industry player in professional services is seeking a motivated IT Support Analyst to join their dynamic team in Leeds. This role focuses on delivering exceptional 1st and 2nd line support for desktop hardware, software, and business systems. The ideal candidate will possess a strong

As a 1st Line Application Support Engineer, you will investigate, triage and resolve customer issues, managing incoming tickets, calls and emails in line with SLAs and ITIL based processes. You will support core application systems, assist with technical configuration tasks and provide light printer

This role involves providing first-line IT support, maintaining devices, and managing Microsoft 365 services. Ideal candidates will have experience in IT support, strong knowledge of Windows, and a friendly, problem-solving attitude. A healthcare services provider in Wimbledon seeks an IT Technician

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. Please apply with an up-to-date CV to register your interest. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an inte

Ability to prioritise workload and manage multiple support requests. Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams).

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. Candidates should have a genuine interest in technol

A leading technology firm in the United Kingdom is seeking a 1st line support engineer to serve as the entry point for client requests and tickets. The ideal candidate will demonstrate excellent communication and customer service skills while maintaining professionalism under pressure. You will work

As a 1st Line Support Engineer, you will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of desktop, laptop, and mobile devices, as well as associated software applications. The team works closely with colleagues across service lines, providi

A prominent service provider in Greater London is looking for a Service Desk Analyst to provide 1st and 2nd line technical support for hardware and software issues. Candidates should possess experience with client operating systems, helpdesk systems, and excellent customer service skills.

ITプロバイダーとの連携を通じてシステムの円滑な運用を確保します。クラウドベースのソフトウェアやセキュリティ管理も担当します。.Microsoft Dynamics 365 Business Centralの経験.

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments?. Ideally 3+ years' experience in 1st/2nd line IT support. Confident communicator with strong diagnostic and problem‑solving skills.

A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support. The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication. Responsibilities include ma

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.